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2.0 - 7.0 years
1 - 6 Lacs
Pune
Work from Office
Walk-in drive for HR Admin/HRO/Payroll/Onboarding Please walk-in for interview on 02-Aug-25 at Pune location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume Registration link for the job https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 219370 https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT- 221826 Interview details: Interview Date : 02-Aug-25 Interview Time: 10 AM till 1 PM Interview Venue: Infosys BPM Limited Unit of Infosys Limited SEZ (Unit-I), Plot No 24/3, Rajiv Gandhi InfoTech Park, Hinjawadi, PH-2, Village Man, Taluka Mulshi, Pune 411057 India NOTE: There will be a domain assessment conducted, please carry simple calculators for the same. NOTE: Talent Management and Recruitment candidates will not be considered. Only HR Operations experience will be considered. Mandatory Pointers: Experience: 2+ Years Qualifications: Graduate NP- Immediate joiners or 30 days Shifts - Uk Shifts/Night Shifts (Rotational) *Job Description - Sr. Associate - Payroll Payroll input validation Ensure complete pay information is properly recorded for each payroll cycle Review payroll reports to identify potential problems; contact local team to resolve discrepancies, as needed Work on payroll error reports Provide information on the resolution of individual pay inquires Prepare reports required for audit operations Generate periodic and ad-hoc payroll reports to management Educational Requirements & Skills: Graduate degree (business or technical discipline preferred) Knowledge of payroll ERPs Knowledge of payroll laws and requirements in regions Knowledge of payroll fundamentals Strong analytical skills Ability to handle sensitive and confidential information responsibly Excellent written and verbal skills Minimum 2 years of Payroll related experience required *Job Description - Payroll SME: Manage Build to Gross in payroll for multiple countries Ensure compliance with federal, state and local Payroll laws in multiple regions, and maintain adequate financial controls throughout the process Responsible for resolving errors if any Assist and train all new and existing employees for various Payroll & HR processes programs and review and recommend improvement to all Payroll & HR processes policies and ensure compliance with all legal requirements. Leads a team which ensures that Payroll related processes are processed accurately and timely Escalation management Educational Requirements & Skills: Graduate Strong Payroll & HR processing foundation with an emphasis in managing high volume processing. Familiarity with basic accounting and math principles Proficient with accounting software, database software and Payroll & HR systems Strong team and leadership skills Ability to build and foster strong relationships with peers, vendors and other departments Ability to manage payroll partner/vendors 4 - 6 years of Payroll processing management positions in a large to mid-sized company *Job Description - HR Admin. Sr. Associate: Process & do quality check on HR transactions which may include: New hires Employment data changes Terminations/Retirements Earnings/deduction transactions Resolve and handle tier 2 & 3 transactional and administrative issues relating to areas such as leave administration, wage statements, unemployment claims, benefits administration etc. through comprehensive and accurate research within commitment guidelines Identify trends and high volume inquires that may indicate corporate-wide issues; get the team prepared to handle such high volumes at times Escalate non-transactional, production, or interpretative policy issues promptly and according to established protocols Maintain & report out on service level agreements Evaluated adequacy of current programs and recommended plan design changes and the addition of new plans. Supervised legal, financial and procedural activities. Train and develop team members Provide both positive and negative feedback to team members Respond to escalated issues from associates, HR professionals, and HR managers Educational Requirements & Skills: Graduate - BA/ BS or equivalent Strong written and verbal communication skills Fair knowledge of HR policies, procedures and employment laws Results and deadline driven Proficient in HR database applications (People Soft, SAP, SF etc) resolve customer issues Minimum 2 years of experience in HR Administration process *Job Description - HR Admin. SME: Support the HR Admin transaction processing to cover processes like employee data changes, terminations/ retirements, new hires etc Monitoring teams performance against the agreed SLAs Escalation Management Educational Requirements & Skills: Graduate - BA/ BS or equivalent (business or technical discipline preferred) Strong written and verbal communication skills Fair knowledge of HR policies, procedures and employment laws Results and deadline driven Proficient in HR database applications (People Soft, SAP, SF etc) resolve customer issues Regard's Infosys BPM team
Posted 2 days ago
2.0 - 5.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Virtual drive for Human resource Operations role, Hyderabad on 31-Jul-25 (Friday) Drive Date: 31-July-25 (Friday) Timings: 12:00 PM to 2:00 PM MS Teams Meeting ID: 476 558 477 8530 MS Teams Passcode: BG3Ha7Y5 Experience: 18 months - 5 years (Previous exp. in international voice process or HRO roles is required) Job Location: Hyderabad Shifts: US We are looking for someone with deep understanding and understanding of entire US payroll/Time and attendance process for a client. Current requirement is to mirror the US shifts, participate in processing clients existing Payroll and Time & Attendance processes and technologies to find opportunities for efficiencies, process simplification. Responsibilities • Daily client interactions, working with onshore team on a day to day basis • Be able to review manual processes and define scope for automation/ Improvements • Detail oriented, good communication skills and ability to work independently and within the team environment • Communicate and present to external and internal client as required • Responsible to work with multiple partners • Responsible to align with internal controls and policies and pay attention to details. Qualifications Minimum qualifications • Any graduate (except law) • Meaningful work experience in payroll Process Consulting/ Payroll Operations/Payroll Implementation • Experience on ERPs Preferred qualifications • Good Customer Service skills and analytical skills • ERP Experience Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for interview.
Posted 2 days ago
3.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Preferred candidate profile Workday knowledge Great Communication skills Decent Writing skills MIS Ensure role is perceived as an objective employee resource and escalation path for unresolved issues Preferably post-graduation in HR /MSW or equivalent practical experience in a matrixed context. Will include a minimum of 3-5 years of directly applicable HR experience or an equivalent combination of advanced training and experience. Must have managed Employee base/stakeholders The ability to deal effectively with ambiguity. The ability to recognize trends and identify systemic approaches to solving problems, along with strong consulting, business acumen, and analytical skills are essential. Work Location: Hyderabad Work Mode: Work from office Contact Person: Mansi Tanwar Suitable candidates can share their updated resume on mtanwar@r1rcm.com
Posted 3 days ago
0.0 - 5.0 years
2 - 3 Lacs
Noida, Gurugram
Work from Office
HIRING FOR HRO B2B VOICE PROCESS GRAD/RESULT AWAITED FRESHER CAN APPLY SAL UP TO 3.5 LPA FIXED US SHIFTS, SAT/SUN OFF BOTH WAYS CAB VIRTUAL INTERVIEWS GGN/Noida CALL/WHATSAPP GARVIT 9811395422 FAIZA 9811225245 YASH 9911862220 GURPREET 9811395366 Required Candidate profile GREAT OPPORTUNITY TO KICK START YOUR CAREER. LOOKING FOR CANDIDATE WTH GOOD COMMS SKILLS GRADUATE FRESHER, 24X7 HOURS SHIFTS REFRENCES ARE HIGHLY VALUABLE,
Posted 3 days ago
10.0 - 20.0 years
15 - 25 Lacs
Chennai
Work from Office
Role & responsibilities We are seeking an experienced HR Delivery Lead to oversee the transition, seamless delivery, and continuous improvement of HR Shared Services for our clients. This role is responsible for end-to-end HR operations across multiple geographies and will serve as the strategic partner for the client in driving innovation and operational excellence. Lead the seamless delivery of HR Shared Services across HR Admin, HR Reporting, Payroll, Talent Acquisition, Compensation & Benefits, and Employee Relations. Act as the primary point of contact for the clients HR leadership and internal delivery teams. Ensure delivery is aligned with SLAs, compliance standards, and regional requirements while maintaining high customer satisfaction. Manage the successful execution of transition and stabilization activities across Wave 1 and Wave 2 processes. Drive a culture of innovation by identifying and implementing opportunities for automation, digital solutions (e.g., RPA, AI), and process optimization. Monitor and improve SLA performance, KPIs, and operational efficiency; proactively address delivery gaps and risks. Lead cross-functional delivery teams and oversee workforce planning, resource allocation, and performance management. Collaborate with client stakeholders to understand pain points, propose solutions, and ensure operational excellence. Partner with HRIS/IT teams to manage system integration, issue resolution, and technology enhancements. Drive change management and communication initiatives to ensure smooth adoption of new processes or technologies. Maintain strong governance and reporting cadence with internal and client stakeholders. Preferred candidate profile Required Qualifications: 1012 years of experience in HR operations, shared services, or HRO delivery. Proven experience in managing HR delivery and transition programs for global clients. Comprehensive knowledge of hire-to-retire processes including HRIS, Payroll, TA, C&B, and Reporting. Demonstrated ability to drive service innovation and seamless delivery in complex environments. Experience with HR technologies such as Workday, SAP SuccessFactors, or Oracle HCM. Excellent stakeholder management, problem-solving, and communication skills. Ability to lead cross-cultural teams and work across multiple time zones. Preferred: Experience with process transition planning, and steady-state operations. Strong understanding of automation tools (e.g., RPA), AI-driven HR solutions, and digital workflow systems. Familiarity with compliance and labor regulations across USA, EMEA, and APAC regions.
Posted 6 days ago
10.0 - 18.0 years
20 - 30 Lacs
Hyderabad
Work from Office
Lead & mentor HRO leaders Develop and implement workforce planning strategies Lead change initiatives related to processes and systems Analyze and enhance existing HRO and payroll processes Design and implement employee engagement programs Required Candidate profile 8+ years of experience in HRO management Should have managed overall team size of 100+ headcount Proficient in speaking and writing in English Excellent leadership, comms, and interpersonal skills
Posted 6 days ago
0.0 - 5.0 years
3 - 4 Lacs
Pune, Jaipur, Mumbai (All Areas)
Work from Office
English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Interview will be Online, Apply with your resume,you will get call from HR. Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation Night Cab Perks and benefits Night Allowance, PF, ESIC, 24 days paid leave,
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Visakhapatnam, Mangaluru, Bengaluru
Work from Office
English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume, you will get call from HR.Interview will be online Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation and 20000 relocation bonus Cab facility+subsidize meal facility+incentives+night shift allowance+PF ESIC Perks and benefits Night Allowance+subsidize meal+Free cab+Incentives
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Guwahati, Shillong, Dimapur
Work from Office
English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Interview will be Online, Apply with your resume,you will get call from HR. Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation and 20000 relocation bonus Cab facility+subsidize meal facility+incentives+night shift allowance Perks and benefits Night Allowance, PF, ESIC, 24 days paid leave
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Bhubaneswar, Kolkata, Ranchi
Work from Office
English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume,you will get call from HR. Required Candidate profile Subsidizedmeal+Night Shift Allowance+Free Cab Facility+Incentives. Perks and benefits Night Allowance, PF, Esic, 24 days paid leave
Posted 1 week ago
0.0 - 4.0 years
3 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Job Title: Human Resource Orientation Location: Gurugram Work Mode: Hybrid (Training + Work From Office) Job Overview: Join our dynamic team as a Client Specialist supporting Human Resource Outsourcing (HRO) services. You'll be responsible for managing client interactions through voice support and ensuring high-quality service delivery aligned with client expectations and internal standards. Eligibility Criteria: Qualification: Graduate (Candidates with awaited results are encouraged to apply). Experience-Based : Fresher: 21k in hand 6-12 Months Experience: 22k in hand 12-18 Months Experience: 23k in hand 18-29 Months Experience: 24k in hand Stipend During Training: Freshers: 16,000 Experienced: 18,000 20,000 Training Details: Duration: 25 Days Mode: Hybrid (Online + Offline) Timing: 9:00 AM 6:00 PM Perks & Benefits: Both-side company cab provided 5 Days Working week Opportunity to work in an international process Clear career growth opportunities Ready to Kickstart Your Career? Apply Now! Interested candidates are kindly requested to share their CV or reach out to our HR team directly: HR Khushi: 9389460353 HR Afreen: 6206077869 HR Gayathri. 7550109302 HR Tabitha. 7338927441 HR Bhoomika. 7975307625
Posted 1 week ago
0.0 - 5.0 years
3 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
client Specialist for Human Resource Outsourcing (HRO) Process. Designation: Client Specialist Location: Gurgaon Role & responsibilities Client support through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Client Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal Service Attendance & Accountability policies Execute issue /query & Client level delivery quality on calls Adhere to Customer resolution and ensure proper documentation &follow-up ,Identify, share and support operational improvements Preferred candidate profile Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT, MBA(Correspondence mode) (Except Stats, Math's Hons & Eco Hons) B.Tech. with min 6 months of experience is required in BPO/KPO Regular MBA, M.Com, MA with min 6 months of experience is required in BPO/KPO (Except MCA and MSC) Undergraduates/ pursuing graduation are NOT eligible Work Experience- Freshers and Experienced Excellent communication skills- Written and Verbal Should be willing to work in night shifts Saturday/Sunday fixed off Proficient in computer usage and Basic knowledge of MSOffice/ Excel 1. Only Graduates are eligible 2. Both side transport facility, Work from Office only 3. Fixed SAT/SUN weekly off 4. Willing to work in night shift 5. Fresher and Experience candidates 6. Salary 3.0 3.5 Lacs per annum 7. Should have Good English Communication skills both verbal & written 8. Training will happen during the day shift HR Khushi: 9389460353 HR Afreen: 6206077869
Posted 1 week ago
13.0 - 20.0 years
20 - 35 Lacs
Bengaluru
Work from Office
Title : Deputy Group Manager - SME (Employee Database Management/Core HR) Introduction : At IBM, we view work as more than just a job; it's a calling. Our mission is to build, design, code, consult, and lead in this new era of technology, solving some of the most complex problems. This role centers on understanding clients' needs regarding people outcomes and crafting solutions that leverage IBM HR capabilities to deliver those outcomes. As a Deputy Group Manager, you'll collaborate with the best minds at IBM, interact with clients to align with their business needs, and engage multiple stakeholders to ensure the successful delivery of solutions. You'll serve as a catalyst for change, enhancing the employee experience for our clients. Your Role and Responsibilities : As a Subject Matter Expert in EDM/Core HR Transaction Processing, you will be a pivotal member of our HR operations team, ensuring the accurate and efficient processing of employee data management (EDM) and Core HR transactions. Your expertise will be instrumental in maintaining data integrity, optimizing HR processes, and providing exceptional service to our client stakeholders and employees Transaction Processing: Oversee the end-to-end processing of EDM/Core HR transactions, including but not limited to employee onboarding, offboarding, transfers, promotions, salary changes, and data updates. Data Integrity: Ensure the accuracy, completeness, and consistency of employee data in the HRIS (Human Resources Information System) and other relevant systems, conducting regular audits and validations to identify and resolve discrepancies. Compliance: Ensure compliance with relevant laws, regulations, and internal policies governing data privacy, confidentiality, and data security, maintaining up-to-date knowledge of compliance requirements and best practices. Process Improvement: Identify opportunities to streamline and standardize transaction processing workflows, enhance efficiency, and reduce manual interventions through automation, system enhancements, and process optimization. Quality Assurance: Conduct quality checks and reviews of transactional data, reports, and outputs to ensure accuracy, consistency, and adherence to established standards and guidelines. Issue Resolution: Investigate and resolve escalated transactional issues, discrepancies, and inquiries from stakeholders, providing timely and effective resolution and communication. Training and Knowledge Sharing: Provide training, guidance, and support to HR staff, managers, and other stakeholders on transaction processing procedures, system functionalities, and best practices, fostering a culture of continuous learning and development. Vendor Management: Collaborate with external service providers, vendors, and partners involved in transaction processing activities, ensuring service level agreements are met, and issues are addressed promptly and effectively. Reporting and Analysis: Prepare and distribute regular and ad-hoc reports, metrics, and analyses related to transaction processing activities, providing insights, trends, and recommendations to support decision-making and process improvement initiatives Required Professional and Technical Expertise: Bachelor's degree in Human Resources, Business Administration, Information Systems, or related field. Overall 10-12 years of experience in HR processes with minimum 5-7 years of experience in HR transaction processing, with a focus on employee data management (EDM) and Core HR processes In-depth knowledge of HRIS systems, EDM tools, and Core HR processes, with hands-on experience using relevant software and technologies. Strong understanding of HR policies, procedures, regulations, and compliance requirements related to transaction processing activities. Excellent analytical and problem-solving skills, with the ability to identify, analyze, and resolve transactional issues and discrepancies. Effective communication and interpersonal skills, with the ability to collaborate and communicate effectively with stakeholders at all levels of the organization. Strong attention to detail, organizational skills, and ability to manage multiple priorities and deadlines in a fast-paced environment. Excellent written and verbal communication skills Good organizational skills including attention to detail and multitasking skills Hands-on exp of Microsoft Office
Posted 1 week ago
18.0 - 22.0 years
60 - 65 Lacs
Bengaluru
Work from Office
Head is responsible for providing direction to the strategy, sales, solution and delivery aspects of the Strategic Business Practice to deliver optimal solutions and achieve the short, medium and long-term goals. Responsible for revenue of up to 100 MUSD from the Business Practice - HRO domain Propose specific initiatives for the SBP aligned to the overall strategic direction, based on ROI estimates and approvals from the relevant stakeholders. Design and oversee the implementation of an appropriate internal and external branding strategy to meet the revenue objectives of the year as well as build a steady Pipeline for future growth of business and create a unique differentiation in the marketplace.Contact Person: Maheshwari Balasubramanian
Posted 1 week ago
12.0 - 15.0 years
32 - 35 Lacs
Pune, Chennai, Bengaluru
Work from Office
Training Leader. Must be managing large team of trainers. Must have HRO domain training experience. Strategy, planning and execution of training plan Resource management and team management Stakeholder management (external customer) Key training solutions includes curriculum design, development & delivery Developing Learning Framework for the new accounts right from the skill metric mapping to Knowledge Transfer Plan for New Account Transitions/ Migrations Determining training needs, identifying training gaps, & conducting programs to enhance their operational efficiency leading to increased productivity and evaluating the effectiveness of training programs by constantly developing & implementing pre and post assessment tools Identify opportunities & drive Training initiatives to improve SLAs / C Sat - Develop Program Location : Pune,Chennai,Bengaluru,Hyderabad,Mumbai,Gurugram, DelhiContact Person: Maheshwari Balasubramanian
Posted 1 week ago
2.0 - 5.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Virtual drive for Human resource Operations role, Hyderabad on 25-Jul-25 Drive Date: 25-July-25 Timings: 12PM to 2PM MS Teams Meeting ID: 428 259 345 6818 MS Teams Passcode: KM3PR6CX Experience: 18 months - 5 years (Previous exp. in International voice process or HRO roles is required) Job Location: Hyderabad Shifts: US We are looking for someone with deep understanding and understanding of entire US payroll/Time and attendance process for a client. Current requirement is to mirror the US shifts, participate in processing clients existing Payroll and Time & Attendance processes and technologies to find opportunities for efficiencies, process simplification. Responsibilities • Daily client interactions, working with onshore team on a day to day basis • Be able to review manual processes and define scope for automation/ Improvements • Detail oriented, good communication skills and ability to work independently and within the team environment • Communicate and present to external and internal client as required • Responsible to work with multiple partners • Responsible to align with internal controls and policies and pay attention to details. Qualifications Minimum qualifications • Any graduate (except law) • Meaningful work experience in payroll Process Consulting/ Payroll Operations/Payroll Implementation • Experience on ERPs Preferred qualifications • Good Customer Service skills and analytical skills • ERP Experience Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for interview.
Posted 1 week ago
3.0 - 6.0 years
1 - 5 Lacs
Hyderabad
Work from Office
The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 1 week ago
14.0 - 24.0 years
30 - 45 Lacs
Pune, Chennai, Bengaluru
Work from Office
Delivery Leader in HRO domain - Hire to retire process. Lead day-to-day delivery of HRO/BPO operations, ensuring consistent performance across all accounts. Design and implement process frameworks, operating models, and standard operating procedures (SOPs). Drive performance against SLAs, KPIs, and client expectations across multiple geographies. Must have managed large engagements. Should have experience in P&L responsibilities and handled large teams. Develop and execute short- and long-term strategic plans for operational growth and excellence. Contact Person : - Maheshwari Balasubramanian Location : - Pune, Chennai, Delhi, Bangalore, Kolkata, Hyderabad, Mumbai, Gurgaon, Noida, Mumbai Email : - maheshwari@gojobs.biz
Posted 1 week ago
1.0 - 3.0 years
4 - 8 Lacs
Mumbai
Work from Office
Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do ead, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queriesEscalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWIs are followed and updated regularly and train the team members on process updates.Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS.Enrich team members with a clear sense of direction and understanding of each others responsibilities.To be available on the floor through the day to resolve process related issues.Participate in Team building activities.Complete training need analysis for the team on timely manner through quality reports and knowledge testsCreate effective QC and Audit mechanism within process to ensure delivery on SLAs.Assist in training/educating HRO personnel on learning and acquired skills in process.Assist client with Admin activities (especially Document Mgmt) related to onboarding / People movements and benefits administration What are we looking for HR ExperiencePeople Movement Experience Problem Solving Workday Experience a plusMS Office Experience Strong MS Office and Excel skills with focus on data analyticsResults & detail-orientedAt least 4 years of HR ExperienceWorkforce administration experience is a plus Workday Experience is a plusHR Domain certification would be a plus Strong MS Office and Excel skills Good organizational & prioritisation skills.Analytical and problem solving skills.Multi-cultural awareness.Passion for customer service.Team player.Attention to detail.Focus on high data accuracy.Quality driven in communications and all system transactions.Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriateGood written and verbal skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
10.0 - 14.0 years
6 - 10 Lacs
Mumbai
Work from Office
Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for Candidates need to come with min. 2+ years of HRO experience Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following:1. In-depth understanding of HRO processes supported by Accenture Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free.2. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required. 3. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible.4. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI.Liaise with Service Management Team on reporting performance measures to the Client. 5. Escalate issues and seek advice when faced with complex issues/problems.6. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing.7. Creates a logical plan, realistic estimates and schedule for an activity or project segment.8. Ensures progress, issues and agreements are properly documented and acted upon.9. Assist Team with performing Root Cause Analysis on issues faced and suggest appropriate corrective and preventive actions. 10. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required.11. Participates in various Internal or Client initiatives related to Process.12. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date.13. Actively participate in all process related business meeting in-person or virtually through conference calls.14. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. 15. Participate in and/or support during Client visits.16. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls What are we looking for ExperienceAt least 5 years of HR ExperienceEmployee Workforce administration experience a plus Workday Experience a plusHR Domain certification would be a plus Strong MS Office and Excel skills Proficient with Operational Excellence PracticesA minimum of 2 years of prior people management experience.Knowledge/Skills Requirements:Good organizational & prioritisation skills.Analytical and problem-solving skills.Multi-cultural awareness.Passion for customer service.Team player.Results & detail-orientedFocus on high data accuracy.Quality driven in communications and all system transactions.Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriateGood written and verbal skills. Strong English language communication skillsExcellent Customer Service skillsCore Competencies Professional QualitiesGood oral and written communication skillsAbility to identify and effectively use resourcesExcellent customer service skillsOperational Excellence skills Roles and Responsibilities: Team Development:Create a performance driven competitive culture in the team which includes but is not limited to the following1. Ensure that the Team is adequately staffed and resources have the right skills required for the job. Liaise with OADM, Accenture Leadership, Recruitment and IJP Teams on staffing requirements. 2. Provide team members with a clear sense of direction and understanding of each others responsibilities including career planning and succession planning.3. Ensure a robust measurement system to substantiate performance evaluation of team members, recognizes and rewards individual and team accomplishments.4. Conduct/Support Training for regional teams and on-board new team members on all areas of HRO operations and includingControls & Compliance, Business Continuity Plans, process analysis and customer service. 5. Enhance team moral and engagement level thorough team bonding exercises and activities. Liaise with local PPAs and Human Resources Team on driving key People initiatives.6. Ensure team is aware of their Goals and how their performance will be evaluated. Ensure that teams are able to explain the process. 7. Escalation and resolution point for team members with regards to people related queries. Liaise with local Human Resources Team on critical issues. 8. Communicates clearly and concisely, using appropriate level of detail, terminology and style.9. Retain talent and establish growth path for valued resources. Liaise with local Human Resources Team on critical issues.10. Resolve issues received via the escalation process and may assist with the researching and consulting to ensure client satisfaction in issue resolution. 11. Lead or assist with the development of detailed analyses for area of responsibility 12. Participate and potentially lead some activities/projects for area of responsibility 13. May provide input to day-to-day management and reporting of specialist budget. 14. Provide input to define standards and reusable approaches with benefit for cross-functional groups 15. Demonstrate strong customer service in all activities, setting the appropriate example for other members of the Team 16. May supervise less experienced caseworkers and fill in for the manager as needed. 17. May provide input into performance assessment of team members and provide coaching/counseling toward improving performance. 18. May assist in creating annual team objectives. 19. May participate in interview process for new hires into caseworker roles. Qualification Any Graduation
Posted 1 week ago
1.0 - 3.0 years
4 - 8 Lacs
Mumbai
Work from Office
Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queriesEscalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWIs are followed and updated regularly and train the team members on process updates.Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS.Enrich team members with a clear sense of direction and understanding of each others responsibilities.To be available on the floor through the day to resolve process related issues.Participate in Team building activities.Complete training need analysis for the team on timely manner through quality reports and knowledge testsCreate effective QC and Audit mechanism within process to ensure delivery on SLAs.Assist in training/educating HRO personnel on learning and acquired skills in process.Assist client with Admin activities (especially Document Mgmt) related to onboarding / People movements and benefits administration. What are we looking for HR ExperiencePeople Movement Experience Problem Solving Workday Experience a plusMS Office Experience Strong MS Office and Excel skills with focus on data analyticsResults & detail-orientedAt least 4 years of HR ExperienceWorkforce administration experience is a plus Workday Experience is a plusHR Domain certification would be a plus Strong MS Office and Excel skills Good organizational & prioritisation skills.Analytical and problem solving skills.Multi-cultural awareness.Passion for customer service.Team player.Attention to detail.Focus on high data accuracy.Quality driven in communications and all system transactions.Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriateGood written and verbal skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
2.0 - 6.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Introduction: A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, youll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role and Responsibilities- Employee data management As Senior / Process Analyst-HR, you will be supporting employee and business needs in delivering outstanding HR services for employees. Your responsibilities include- You will update and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services Interface with customers to resolve questions and issues regarding compensation administration/processes Provides data for any internal business controls team as required Ensure compliance to the clients existing standards You will require to have good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries. link for registration: https://ibmglobal.avature.net/en_US/careers/JobDetail?jobId=45830&source=WEB_Search_INDIA Your Role and Responsibilities- contact center As Senior / Process Analyst-HR, you will be supporting employee and business needs in delivering outstanding HR services for employees. Your responsibilities include- Receive service calls/inquiries from employees via phone, cases Evaluate the root cause of issues to determine systemic problems Serve as the first point of contact to intake employee absence requests via calls (Leave and Case Initiation/Intake) Document initial request details such as absence reason, expected duration, overview of next steps with the employee link for registration: https://ibmglobal.avature.net/en_US/careers/JobDetail?jobId=45835&source=WEB_Search_INDIA Your Role and Responsibilities- Recruitment Coordinator Interview Scheduling and Coordination: Candidate and Hiring Manager Coordination: Onboarding and Post-Onboarding Support: Offer Management: Recruitment Administration and Data Management: Continuous Improvement: link for registration: https://ibmglobal.avature.net/en_US/careers/JobDetail?jobId=45793&source=WEB_Search_INDIA Required Professional & Technical Expertise: Minimum 1-5 years' experience in Core HR to assists employees and manager to process lifecycle events from hire to retire, hr mass loads, and global mobility requests Good verbal and written English language skills. Good knowledge of MS Excel Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines Ability to trouble-shoot and implement changes in his/her processes Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements. Team work the ability to work well within the team is key to this role Preferred Professional and Technical Expertise Should have excellent communication skills (oral & written) in English Should have strong MS Excel & SAP HRMS knowledge Should be from Core HR background
Posted 1 week ago
14.0 - 24.0 years
22 - 37 Lacs
Bengaluru, Delhi / NCR, Mumbai (All Areas)
Work from Office
Job Title: Senior Manager/Associate Director-HR Contact Centre / Service Delivery Location: Pan India Experience Required: 14+ years Team Size: 80+ FTEs Job Summary: We are seeking a strategic and experienced HR Operations / Shared Services leader to head our HR Contact Centre and Shared Services function, responsible for the entire employee lifecycle from hire to retire . This role demands strong operational expertise, P&L ownership , and the ability to manage large-scale teams and complex service delivery models across geographies. Key Responsibilities: End-to-End HR Lifecycle Management : Oversee and continuously improve processes across onboarding, employee data management, benefits administration, payroll interface, transfers, exit management, and post-exit services. HR Shared Services Leadership : Manage a centralized HR shared services function delivering support for all HR processes, policies, and systems with a strong focus on SLAs and service quality. P&L and Budget Ownership : Accountable for financial planning, budgeting, and cost optimization for the HR operations function. Drive productivity and cost-efficiency across services. Team Leadership : Lead a large team (80+ members) including team managers, HR specialists, and service agents; foster a high-performance culture with continuous training, development, and succession planning. Stakeholder Management : Collaborate with internal HR COEs, IT, Finance, Compliance, and external partners/vendors to ensure consistent service delivery and stakeholder satisfaction. Compliance and Risk Management : Ensure compliance with labor laws, internal controls, and regulatory requirements related to HR operations and data governance. If you wish to apply for the above role, please share your resume on swarali.deshmukh@credencehrservices.com
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Urgent requirement of HR Executive & HR Generalist. Candidate should have good exposure in HR Operation, HR Recruitment/Executive/Generalist and must have good exposure on Job portals. Required Candidate profile Presentable and good communication skill. Team Handling. Staff Management.
Posted 1 week ago
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