Banquet Sales Manager

POSITION SUMMARY

The Banquet Sales Manager is responsible for driving sales, maximizing revenue, and ensuring a seamless booking experience for clients. This role involves handling banquet inquiries, client negotiations, event planning coordination, and maintaining strong relationships with corporate and social clients to position the venue as a preferred choice for premium and luxury events.

ESSENTIAL ROLES & RESPONSIBILITIES:

Sales & Business Development

• Develop and implement strategic sales plans to achieve revenue targets.
• Identify new business opportunities, including corporate events, weddings, social gatherings, and MICE (Meetings, Incentives, Conferences, and Exhibitions).
• Build and maintain relationships with corporate clients, event planners, wedding planners, and travel agents.
• Conduct sales calls, site inspections, and client meetings to promote banquet offerings.
• Negotiate contracts, pricing, and packages to maximize profitability while ensuring client satisfaction.

Client Relationship Management

• Provide personalized service and consultation to clients, understanding their event requirements and customizing solutions.
• Maintain ongoing communication with clients from initial inquiry to post-event follow-up.
• Address and resolve client concerns or special requests with a customer-first approach.

Event Planning & Coordination

• Work closely with the banquet operations and culinary teams to ensure seamless execution of events.
• Assist in menu planning, seating arrangements, and event logistics in alignment with client expectations.
• Ensure all contractual obligations are met, including deposits, final payments, and event schedules.

Marketing & Brand Positioning

• Collaborate with the marketing team to develop promotional strategies, offers, and campaigns.
• Represent the banquet venue at industry events, exhibitions, and networking platforms.
• Maintain a strong online and offline presence to attract high-profile clientele.

Revenue Management & Reporting

• Track and analyze sales performance, market trends, and competitor activities.
• Provide regular sales forecasts, reports, and insights to senior management.
• Ensure adherence to budgeted revenue and profitability goals.