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Accenture in India
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Banking Operations Senior Analyst

Banking Operations Senior Analyst

Accenture in India

5 - 8 years

0 Lacs

Chennai Tamil Nadu India

Posted:3 days ago| Platform:

Apply

Skills Required

payments strategy consulting technology network power management drive reconciliations communication timeline risk mentoring monitoring transactions audits analysis compliance training efficiency coaching reports tracking reporting data governance calibration drafting portfolio development

Work Mode

On-site

Job Type

Full Time

Job Description

Skill required:

Core Banking Operations (incl. Payments) - Retail Banking Account Operations

Designation:

Banking Operations Senior Analyst

Qualifications:

Any Graduation

Years of Experience:

5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

We are seeking a dynamic and young professional to join our team as a senior analyst for payments and card Operations. In this role, you will be responsible for overseeing and managing various aspects payment operations (Direct Debit Indemnities, International Payments, Cheque Operations). The ideal candidate will have a strong background in Payment operations and proven team management skills to drive results in a competitive banking environment.

What are we looking for?

Written and verbal communication
Oversee and manage the day-to-day operations (Direct Debit Indemnities, International Payments, Cheque Operations), ensuring efficient and customer-centric services.
Review electronic payments, payment investigations, reconciliations, ATM, ACH credits & Debits, Manual wire transfers
Sound knowledge in international payment and clearing process (ACH reconciliation)
Expertise in Payment systems and Mechanisms and good understanding of Payment products – Cheque, Cross Border Payments, Payment Exceptions
Good oral and written communication are must since the process involves sending emails to client/vendor.
Client facing or client interaction experience is must as the process requires direct interaction with client or vendors.
Should drive the team to provide work product within the stringent timeline and improved quality.
Should work independently with or without supervision.
Realize accountability and ensure the team completes the task at hand and on time.
Involves high level of critical thinking and independent decision making.
Candidates should have experience in electronic payments, payment investigations and reconciliations with team handling experience
Fraud Risk Management
Responsible for mentoring the current team members, providing them with necessary guidance they need to drive revenue performance
Lead and manage a team of QA analysts responsible for monitoring and evaluating payment transactions (International)
Conduct quality audits and root cause analysis to identify process gaps and recommend improvements
Collaborate with cross-functional teams including operations, compliance, and training to enhance process efficiency and reduce errors
Provide regular feedback, coaching, and training to QA team members to ensure high performance
Responsible for delivering time sensitive and critical electronic payments.
Responsible for allocation, recon, daily and monthly reports or dashboards
Headcount tracking and reporting in liaison with the Business Managers, Central PMO
Managing all internal and client deliverables, data warehouse and reporting tools as per stakeholder request
Ensure the team members meet all deadlines and ensure quality work is being delivered
Ensuring a strong governance in conducting error calibration calls, drafting minutes of meeting, Monthly and Quarterly business review with stakeholders and management Roles and Responsibilities:
In this role you are required to do analysis and solving of increasingly complex problems
Your day to day interactions are with peers within Accenture
You are likely to have some interaction with clients and/or Accenture management
You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
Decisions that are made by you impact your own work and may impact the work of others
In this role you would be an individual contributor and/or oversee a small work effort and/or team
Please note that this role may require you to work in rotational shifts
Increase and maintain the team s client portfolio through business development techniques
Proactive approach and attention to details in analysing the process and build process framework in managing the risk parameters, Any Graduation

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Banking Operations Senior Analyst