Background Verification Specialist

Job Description

Job Title: Screening Specialist / Background Verification Specialist Position Type: Full-Time Open Roles: 01 Scope of Position: The Screening Specialist will be tasked with performing employment background screening services (education & employment verification). This involves utilizing a range of research methodologies and tools, leveraging calls, emails, and other communication channels to ensure exceptional client satisfaction. ** Comprehensive training related to the job will be provided to ensure that candidate acquire the necessary skills and knowledge to excel in their roles and contribute effectively to the team. Essential Job Duties: To attain verifications via phone / email / fax / post according to the pre-defined quality standards, service level and productivity targets on assigned cases. Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Address Checks, etc. Analyzing verifications received and quality check as per internal parameter and updating internal MIS by the minute on all checks / cases. Conduct research tasks by collecting, analyzing and evaluating research information using a variety of media. Drafting screening reports and sending the same to the client relations team for issuance to the client. Creating and maintaining healthy relationships with verification source contacts with an aim to generate sales leads to ultimately increasing revenue of the business. Collaborate with support teams and offshore teams to work on process improvement. Show initiatives by actively asking feedback from management, seeking additional responsibilities and / or taking ownership of business projects. Education & Qualification Requirements: A bachelor's degree in any discipline Minimum 1 year of relevant experience Excellent communication skills in English Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) Competencies, Skills, and Expectations: Attention to detail and accuracy Ability to work under tight deadlines Analytical skills for evaluating findings Develop strong working relationships with internal and external stakeholders Maintain high levels of self-motivation and enthusiasm About the Company: Welcome to CheckMinistry, an ISO 27001-certified SaaS background screening platform that streamlines 20+ background checks, to assist HR professionals in identifying potential risks within their candidate pool and making informed hiring decisions – faster than ever. To know more about us visit: www.checkministry.com. Show more Show less