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Back Office Assistant

0 years

1 - 2 Lacs

Posted:6 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Responsibilities:

  • Data Entry & Record Maintenance
  • Accurately input and manage data in internal systems and databases
  • Maintain and update records, documents, and files systematically
  • Documentation & Reporting
  • Prepare daily/weekly/monthly reports as required by the management
  • Assist in document verification, scanning, and filing processes
  • Email & Communication Handling
  • Draft and respond to internal and external emails professionally
  • Coordinate with different departments to ensure timely flow of information
  • Administrative Support
  • Provide support for administrative tasks such as scheduling meetings, managing files, etc.
  • Assist with procurement and logistics documentation
  • MIS and Excel Work
  • Create and maintain MIS reports using Excel (VLOOKUP, Pivot Tables, etc.)
  • Analyze and interpret data to support business decisions
  • Customer Support (Non-voice/Back-end)
  • Handle customer queries via email or chat (if applicable)
  • Escalate complex issues to the concerned department
  • System and Software Usage
  • Use office productivity tools (MS Office – Word, Excel, PowerPoint) efficiently
  • Familiarity with CRM/ERP systems is a plus

Key Skills Required:

  • Strong written and verbal communication
  • Proficiency in Microsoft Office Suite (especially Excel and Word)
  • Good typing speed and accuracy
  • Attention to detail and ability to multitask
  • Positive attitude and team player

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Paid sick time

Schedule:

  • Day shift
  • Fixed shift
  • Monday to Friday
  • Morning shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Language:

  • English (Preferred)

Work Location: In person

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