back office operations

key Responsibilities:

• Perform data entry, record-keeping, and document management accurately and efficiently.
• Process and verify documents, forms, and applications in compliance with company policies.
• Handle administrative tasks such as preparing reports, managing files, and updating databases.
• Coordinate with front-office staff to ensure seamless operations.
• Assist with processing transactions, reconciling records, and ensuring data accuracy.
• Respond to internal and external queries via email or phone in a professional manner.
• Maintain confidentiality and security of company and client information.
• Support in generating and analyzing daily/weekly/monthly reports for management.
• Identify areas of improvement in processes and provide suggestions for operational efficiency.

Requirements:

• Bachelor's degree in Business Administration, Commerce, or related field.
• 1-3 years of experience in back office or administrative roles preferred.
• Excellent written and verbal communication skills.
• Proficient in MS Office (Excel, Word, Outlook) and comfortable working with databases.
• Strong attention to detail and accuracy.
• Ability to multitask, prioritize, and manage time effectively.
• Team player with a proactive and problem-solving attitude.

Preferred Skills:

• Experience in banking, finance, logistics, or customer service industries.
• Familiarity with CRM or ERP systems.
• Basic understanding of business operations and compliance requirements.

Job Type: Full-time

Pay: ₹13,866.59 - ₹30,000.00 per month

Work Location: In person