Associate Director - Inside Sales

Job Description

Job Title: Inside Sales Team Lead Reports to: Sales Director/Head of Sales Location: Mumbai Job Summary: We are seeking an experienced and results-driven Inside Sales Team Lead to manage a team of Inside Sales Team Members covering various regions and client segments, primarily in the Financial Services industry. The successful candidate will be responsible for training, managing, and monitoring the team to ensure they achieve their target meetings and contribute to the overall sales growth of the organization. Key Responsibilities: Team Management: Recruit, train, and onboard new Internal Sales Team Members to ensure they have the necessary skills and knowledge to succeed in their roles. Provide ongoing coaching, mentoring, and feedback to team members to improve their performance and address any skill gaps. Conduct regular performance reviews and evaluations to assess team members' progress and provide constructive feedback. Sales Performance Management: Set and manage team targets, ensuring that each team member has clear goals and objectives. Monitor and track team performance against targets, providing regular feedback and coaching to ensure targets are met or exceeded. Identify and address any performance issues or obstacles that may impact target achievement. Training and Development: Develop and implement training programs to enhance team members' sales skills, product knowledge, and industry expertise. Ensure that team members are equipped to effectively communicate the value proposition of our products/services to clients. Regional and Segment Management: Manage and coordinate sales efforts across multiple regions and client segments, ensuring that team members are aware of regional and segment-specific requirements and opportunities. Collaborate with other sales teams and stakeholders to share best practices and leverage opportunities. Meeting Targets: Ensure that the team achieves its target meetings, including sales calls, demos, and presentations. Monitor and track meeting metrics, including meeting frequency, quality, and conversion rates. Reporting and Analytics: Develop and maintain accurate and timely sales reports, including sales performance, pipeline management, and customer engagement metrics. Analyze sales data and provide insights to inform sales strategies and optimize team performance. Compliance and Risk Management: Ensure that team members are aware of and comply with all relevant regulatory requirements, industry standards, and company policies. Identify and mitigate any risks that may impact sales performance or reputation. Requirements: 10+ years of experience in sales engagement / outreach, currently in a senior managerial position in a financial services industry. Proven track record of achieving desired sales outcomes and leading high performing inside sales teams. Strong leadership and coaching skills, with the ability to motivate and develop team members. Excellent communication, interpersonal, and presentation skills. Strong analytical and problem-solving skills, with the ability to analyze sales data and develop insights. Experience with sales engagement tools and software. Ability to work in a fast-paced environment and adapt to changing priorities and requirements. Strong knowledge of the financial services industry, including trends, challenges, and regulatory requirements. Show more Show less