Job
Description
Business FunctionGroup Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS Tech continues to be a competitive employer in India. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organization by empowering and engaging our employees. We believe that banking is about people.The HR Learning & Development team at DBS Tech India is seeking a creative and driven Technology Learning Program Manager at an AVP level, who will be responsible for end-to-end strategy and execution of Technology Learning programs, helping deliver our Tech EVP to all employees, in line with our vision of implementing World-class Engineering practices.Roles and Responsibilities: Below are the roles and responsibilities (but not limited to): Learning Business Partner* Partners effectively with HR and business stakeholders including senior leaders, to deliver business value through learning programs* Conducts annual and on-going Technology training needs assessment with BU Heads / HRBPs, ensuring business outcomes and metrics are explicitly defined* Proposes outcome-focused learning solutions with objectives and mode of delivery (Blended / Online / Classroom)* Oversees procurement and vendor management in collaboration with dedicated procurement and vendor management team* Interacts with internal SMEs and external trainers to design the curriculum; course and assessments (formative and summative)* Manages the learning journeys and learner experience; governs the completion of all DBS Tech Academy Learning Roadmaps (courses, badges, certifications)* Oversees execution of the award-winning Campus Hire Onboarding program* Innovates to make learning joyful and impactful* As a senior team member, brings in industry perspectives, trends, best practices, works actively to change the game* Exemplifies the desired culture and philosophy of DBS Tech IndiaFacilitation (In person, Virtual & Hybrid)* Facilitate New Employee Orientation along with senior team members and leaders* Facilitate the Campus Hire Onboarding Program and other allied programs* Design and deliver custom solutions in Professional/Leadership Development/Domain/Technical (in consultation with the Vendor Partners where required)Learning Operations & Governance * Vendor Management (identification, evaluation, aid-empanelment, purchase order-invoice-payment governance)* Work closely with all internal teams for the smooth execution of training program* Ensure training records are updated for audits and metrics reported monthly* Explore automation, data-driven and digital approaches to augment learning operationsQualification / Skills * Graduate/post-graduate with a minimum of 10 years in learning and talent development* Experience in conducting Training Needs Analysis and carrying out all activities in the Training Cycle: Identify, Design, Deliver, Evaluate* Hands-on in Content Curation, exposure to digital learning ecosystems* Excellent Classroom Management and Facilitation Skills delivering programs* Ability to manage vendor relationship including vendor cost and KPI management* Communicate effectively at all levels (both internally and externally); ability to work and influence Team members/ Stakeholders across different sites globally* Analyze large volume of data points, identifying issues and recommend solutions (good command over MS Excel)* Superior judgment, diplomacy, and tact, with a willingness to speak up amid adversity* Working knowledge of data & analytics tools such as Qlikview/Power BI/Google Data Studio/Tableau
