Assistant Vice President, Learning and Development, Human resources

Business Function

Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS Tech continues to be a competitive employer in India. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organization by empowering and engaging our employees. We believe that banking is about people.

The HR Learning & Development team at DBS Tech India is seeking a creative and driven Technology Learning Program Manager at an AVP level, who will be responsible for end-to-end strategy and execution of Technology Learning programs, helping deliver our Tech EVP to all employees, in line with our vision of implementing World-class Engineering practices.

Roles and Responsibilities:

Below are the roles and responsibilities (but not limited to):

Learning Business Partner

• Partners effectively with HR and business stakeholders including senior leaders, to deliver business value through learning programs
• Conducts annual and on-going Technology training needs assessment with BU Heads / HRBPs, ensuring business outcomes and metrics are explicitly defined
• Proposes outcome-focused learning solutions with objectives and mode of delivery (Blended / Online / Classroom)
• Oversees procurement and vendor management in collaboration with dedicated procurement and vendor management team
• Interacts with internal SMEs and external trainers to design the curriculum; course and assessments (formative and summative)
• Manages the learning journeys and learner experience; governs the completion of all DBS Tech Academy Learning Roadmaps (courses, badges, certifications)
• Oversees execution of the award-winning Campus Hire Onboarding program
• Innovates to make learning joyful and impactful
• As a senior team member, brings in industry perspectives, trends, best practices, works actively to change the game
• Exemplifies the desired culture and philosophy of DBS Tech India

Facilitation (In person, Virtual & Hybrid)

• Facilitate New Employee Orientation along with senior team members and leaders
• Facilitate the Campus Hire Onboarding Program and other allied programs
• Design and deliver custom solutions in Professional/Leadership Development/Domain/Technical (in consultation with the Vendor Partners where required)

Learning Operations & Governance

• Vendor Management (identification, evaluation, aid-empanelment, purchase order-invoice-payment governance)
• Work closely with all internal teams for the smooth execution of training program
• Ensure training records are updated for audits and metrics reported monthly
• Explore automation, data-driven and digital approaches to augment learning operations

Qualification / Skills

• Graduate/post-graduate with a minimum of 10 years in learning and talent development
• Experience in conducting Training Needs Analysis and carrying out all activities in the Training Cycle: Identify, Design, Deliver, Evaluate
• Hands-on in Content Curation, exposure to digital learning ecosystems
• Excellent Classroom Management and Facilitation Skills delivering programs
• Ability to manage vendor relationship including vendor cost and KPI management
• Communicate effectively at all levels (both internally and externally); ability to work and influence Team members/ Stakeholders across different sites globally
• Analyze large volume of data points, identifying issues and recommend solutions (good command over MS Excel)
• Superior judgment, diplomacy, and tact, with a willingness to speak up amid adversity
• Working knowledge of data & analytics tools such as Qlikview/Power BI/Google Data Studio/Tableau