Assistant Training Manager

Shining Stars Institution & travels

5 - 10 years

5 - 6 Lacs

lucknow

Posted:4 days ago| Platform:

Apply

Skills Required

training need analysis process training training analysis training management training delivery team training soft skills training leadership training product training bpo training ttt ojt learning and development corporate training train the trainer

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings From Shiningstars !!

We are looking for Assistant Manager-Training for a renowned BPO at Lucknow location for an e commerce domain

Lead a Team of Trainers, Coaches, TL to enable training delivery.
Track record in designing and executing successful training programs.
Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc).
Work with respective Trainers to create a robust TNI / Refresher plan to improve agent performance within classroom training & live environment.
Excellent communication and leadership skills.
Ability to plan, multi-task and manage time effectively.
Strong writing and record keeping ability for reports and training manuals.

Skills Required:

People Management
Excellent verbal, written and interpersonal communication skills.
Must be proficient with Microsoft Office (intermediate PowerPoint, basic Excel).
Outstanding customer service skills and dedication to providing exceptional customer care.
Ability to multitask and successfully operate in a fast paced, team environment.

Call Pankaj @ 8528082270

Call or watsapp on 8528082270 to align your interview if you are eligible as per above JD

More Jobs at Shining Stars Institution & travels

Customer Care Executive

Mumbai

Experience: Not specified

INR 3 - 3 Lacs

Customer Care Executive

Gurugram

Experience: Not specified

INR 2 - 3 Lacs

Customer Support

Navi Mumbai

Experience: Not specified

INR 2 - 3 Lacs

Sales Trainer

Mumbai Suburban, Hyderabad, Coimbatore

3 - 7 yrs

INR 5 - 12 Lacs

Customer Service Executive @Lucknow

Lucknow

Experience: Not specified

INR 2 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.