Assistant Manager - Quality Assurance - DDU-GKY

Assistant Manager - Quality Assurance Role Overview: The Quality Assurance Manager is a responsible for establishing, monitoring, and enforcing project quality standards and compliance across all Training Centres (TCs) under the DDU-GKY project. This role ensures that all operational processes—from mobilisation and training delivery to documentation and post-placement tracking—adhere strictly to the DDU-GKY Standard Operating Procedures (SOP) and achieve a high standard of quality mandated by MoRD/SRLM.   Core Responsibilities:   1. Compliance and Audit Management. SOP Enforcement: Establish and enforce a Quality Management System (QMS) ensuring strict adherence to all DDU-GKY SOPs. Internal Audits: Conduct regular internal audits and site visits to all Training Centres (TCs) to proactively identify compliance gaps. External Inspection Support: Lead coordination for all external inspections (CTSA, SRLM, MoRD) and third-party auditors.   2. Training Quality and Standardisation Training Evaluation: Assess training methodologies, curriculum delivery, and resource utilization for quality outcomes. Trainer Monitoring: Evaluate trainer competency through observations and performance reviews. Infrastructure Check: Verify that TCs and hostel facilities meet DDU-GKY quality and safety standards.   3. Documentation and MIS Quality Dossier Integrity: Oversee Centre Managers to ensure all candidate dossiers and physical records are complete, accurate, and compliant. Data Verification: Cross-verify data on DDU-GKY portals (Kaushal Panjee, MIS) against physical records to ensure data fidelity. Certification Quality: Ensure flawless execution of candidate assessment, biometric attendance, and certification processes per regulations. dossiers and physical records are complete, accurate, and compliant. Education Graduate/Post Graduate in any discipline (Social Sciences, Management, or Rural Development preferred). Experience: Minimum 5 years in quality management or compliance, with 3+ years specifically auditing/managing DDU-GKY or similar government livelihood programs. DDU-GKY Expertise: Expert-level knowledge of DDU-GKY SOP (all versions), DDU-GKY guidelines, and the MoRD Quality framework. Auditing Skills: Proven ability to design and execute audit checklists, generate detailed reports, and monitor CAPA implementation. Language: Fluency in English, Hindi, and knowledge of regional language will be an added advantage Communication: Excellent reporting, documentation, and interpersonal skills for coordinating with project heads, centre staff, and government officials. Travel: Must be willing to travel to various project locations. Compensation & Benefits: The salary range will be Rs.20,000-Rs.25,000 per month, though it may be higher for candidates with outstanding potential