Assistant Manager Legal

We are looking for Legal AM-Franchise for our Franchise Vertical. Applicants who possess the below required skills can apply. This position is based out of the Bangalore Head office and would be reporting to the HODs of Franchise and Legal Department:

Job Summary:

The Assistant Manager will play a critical role in the franchise development process by facilitating smooth communication between internal teams (Finance, Legal, Operations etc.) and franchise partners. This position is responsible for ensuring the successful onboarding and ongoing support of franchisees. To ensure seamless execution of agreements and post-launch support, the Asst. Manager will be the key point of contact for all stakeholders involved in the franchise partnership especially the Legal and Franchisee team.

Key Responsibilities:

1. Internal Stakeholder Coordination:

• Cross-Functional Collaboration: Act as the primary liaison between internal teams (Finance, Legal, Operations) and franchise partners, ensuring all departments are aligned throughout the franchise process.
• Internal Process Management: Work with internal departments to ensure that franchise agreements, Compliances and operational systems are ready and aligned for new franchisee onboarding.

2. Franchise Partner Coordination:

• Maintain a healthy coordination with the Franchisee and the Lessors.

3. LOI Signing & Agreement Execution:

• Letter of Intent (LOI) Management: Facilitate the signing of Letters of Intent (LOI) between the company and the franchisee. Ensure that all necessary documentation is prepared, reviewed, and signed on time.
• Franchise Agreement Negotiation & Execution: Coordinate with legal and finance teams to ensure franchise agreements are executed accurately and promptly. Assist franchise partners in reviewing and understanding contractual obligations.

4. Onboarding & Post-Onboarding Support:

• Franchise Onboarding: Oversee the onboarding process for new franchisees, ensuring they receive all necessary resources, training, and operational tools to begin operations smoothly.

5. Operational Support and Monitoring:

• Performance Monitoring: Track franchisee performance and operational progress to ensure adherence to brand standards and KPIs.
• Continuous Improvement: Work closely with internal teams to help improve processes and identify opportunities for operational efficiencies that benefit franchisees.

6. Franchisee Relationship Management:

• Franchisee Satisfaction: Ensure a high level of franchisee satisfaction by maintaining strong relationships and providing support throughout the franchise lifecycle.
• Conflict Resolution: Act as a mediator when necessary to resolve any disputes or issues between franchisees and the company.

7. Reporting & Documentation:

• Record Keeping: Maintain accurate records of all franchise agreements, LOIs, and communications.
• Reporting: Provide regular updates to senior leadership regarding franchise development, onboarding progress, and any escalated issues or concerns

9. Compliance and MIS:

• Ensure that the Franchise stores are compliant with the local laws and filing of statutory compliances are being maintained on a monthly basis.

Qualifications

Education:

Bachelor’s degree in Law with addition in Business Administration or a related field; Master’s degree preferred.

Experience:

• 2+ years of experience in franchise operations or program management.
• Proven track record of working with internal teams or franchise partners.
• Experience with contract negotiation, franchise agreements, and legal documentation is highly preferred.

Skills:

• Strong communication skills (both verbal and written).
• Strong organizational and project management skills with the ability to manage multiple tasks simultaneously.
• In-depth understanding of franchise operations and industry best practices.
• Proficiency with CRM software, MS Office Suite, and project management tools.
• Ability to build and maintain strong relationships with franchisees and internal teams.

Attributes:

• Solution-oriented with excellent problem-solving skills.
• Ability to handle sensitive information and confidentiality.
• Strong attention to detail and a proactive approach to problem-solving.
• Positive, customer-oriented attitude with a high degree of professionalism.