Assistant Manager - Exports

Company Overview

Radiance Global Traders Pvt. Ltd. is a growing merchant-export company engaged in the export of agri-commodities and food products including spices, rice, millets, ghee, fruit pulps, and value-added food products to markets such as the Middle East, Southeast Asia, and island nations. We focus on long-term buyer relationships, quality assurance, and professional export execution.

Job Summary

Assistant Manager – Exports

This role is ideal for candidates who have hands-on export experience and are ready to take the next step into a managerial support position.

Key Responsibilities

Export Operations & Documentation

• Handle end-to-end export documentation including Invoice, Packing List, BL/AWB, COO, Insurance, Health Certificate, and other country-specific documents
• Ensure compliance with DGFT, Customs, FSSAI, and importing country regulations
• Coordinate with CHA, freight forwarders, shipping lines, and airlines for timely shipments

Buyer Coordination

• Communicate with overseas buyers regarding order execution, shipment updates, and documentation
• Support senior management in handling buyer queries, claims, and follow-ups
• Maintain professional and timely communication to ensure buyer satisfaction

Supplier & Internal Coordination

• Coordinate with suppliers/manufacturers for production timelines and dispatch readiness
• Work closely with Quality Control, Warehouse, and Operations teams for inspections and dispatch
• Ensure third-party inspections (if applicable) are planned and completed on time

Logistics & Shipment Tracking

• Monitor shipment schedules and follow up for BL release, container movement, and delivery confirmation
• Maintain shipment trackers and update internal MIS regularly

Compliance & Records Management

• Maintain proper export records, files, and digital documentation
• Support audits, buyer compliance requirements, and certifications (ISO, HACCP, HALAL, etc.)
• Assist in preparing product dossiers and buyer-specific documentation packs

Reporting & Process Improvement

• Prepare periodic reports on shipments, pending orders, and documentation status
• Identify gaps in export execution and suggest process improvements
• Support SOP implementation and internal process standardization

Desired Candidate Profile

Qualifications

• Bachelor’s degree in Commerce, Business Administration, International Business, or related field
• Diploma or certification in Export–Import Management is preferred

Experience

• 3 to 6 years of hands-on experience in export documentation and operations
• Experience in agri-commodity or food product exports will be an added advantage

Skills & Competencies

• Strong knowledge of export documentation and INCOTERMS
• Good understanding of logistics, freight forwarding, and customs procedures
• Excellent written and spoken English communication skills
• Strong coordination, follow-up, and multitasking abilities
• Proficiency in MS Excel, Word, and email communication
• Ability to work independently with minimal supervision

What We Offer

• Stable and growth-oriented work environment
• Exposure to international markets and multiple product categories
• Opportunity to grow into Export Manager / Senior Operations roles
• Competitive salary based on experience and performance