Assistant Manager - Academic and Student Affairs

Job Purpose

Own the end-to-end academic side of course delivery: lead all faculty conversations, convert pedagogy into a robust course outline and course pack plan, steer schedule decisions and evaluation windows, and govern academic compliance (audit/credit, budget review, commercial coordination). The Sr. Associate/Associate partners with you to execute the operational backend.

Job Outline

Faculty engagement & course design

• Staffing check of faculty in Salesforce and confirmation with FAO.
• First outreach and all subsequent faculty communications (requirements, class plan, quizzes, simulations, software).
• Receive and reconfirm the

  Course Outline

  ; ensure completeness against CLTE template; coordinate with IAA where required.
• Drive

  course pack

  content decisions (cases, simulations, software) and LRC procurement requests.
• Share/confirm

  textbook

  choices; ensure licence needs for Faculty & AAs are captured (ops handled by Sr. Associate/ Associate).

Scheduling & governance

• Build the

  class schedule

  (with Sr. Associate/ Associate support on personalisation/calendars) and lock evaluation preference windows (mid-term & end-term).
• Decide

  audit/credit

  status and note special approvals/exceptions.
• Coordinate with Commercial team on scope/budget assumptions; conduct

  budget review

  (tracking handled by Sr. Associate / Associate).

Evaluation & feedback loop

• Communicate evaluation plan; send faculty emails for evaluation windows; share evaluations with Faculty; request ASA feedback from Faculty.

Stakeholder alignment

• Confirm AA allocation with Academic Associate Manager.
• Lead Pre-Term meetings with AAs (delivered jointly with Sr. Associate/ Associate).
• Own final hand-off meeting with AAs (joint).

Quality & systems

• Oversee Zoho updates for milestones; sign-off on Atrium/LMS accuracy and course readiness before go-live.

Job Specification -

Knowledge / Education

Bachelor’s/Master’s degree

Specific Skills

Strength in stakeholder management, academic policy, scheduling, and content curation (cases/sims/software).

Tools:

Desirable Experience

5-6 years

Job Interface/Relationships:

Internal

• Within department, Faculty, and other departments in ISB

External

• Vendors

Key Responsibilities

% Time Spent

Faculty engagement & course design (requirements, outline, cases/sims/software decisions) - 35%

Scheduling & academic governance (class plan, audit/credit, eval windows, commercial) - 20%

Faculty communications & evaluation loop (all emails, share results, ASA feedback) - 15%

Stakeholder alignment (AA allocation, pre-term with AAs, cross-function syncs) - 10%

Budget review & academic approvals - 8%

Quality/sign-offs & systems oversight (Atrium/LMS readiness, Zoho oversight) - 7%

Joint planning & final hand-off to AAs - 5%

Total - 100%

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Any Other Significant Input

Weekend and late evening work involved depending on the requirements of courses /Guest sessions/ Academic area wise info sessions.