Assistant General Manager - IT Business Partnering

Job Location: Ghansoli, Navi Mumbai

Role Purpose:

The IT Business Partner acts as the strategic interface between the Energy business unit and the Group IT organization. This role ensures that IT services, solutions, and innovations are aligned with business needs, enabling operational excellence, digital transformation, and sustainable growth within given budget.

Key Responsibilities:

Strategic Alignment & Planning

• Serve as the primary liaison between Energy business leadership and Group IT.
  
• Translate business strategy into IT demand and ensure alignment with Group IT roadmap.
  
• Identify opportunities for technology to drive business value, efficiency, and innovation.

Demand Management & Project Oversight

• Capture, prioritize, and manage business IT demands. Optimize cost spend.
  
• Oversee the delivery of IT projects within the Energy business, ensuring alignment with timelines, budgets, and quality standards.
  
• Facilitate business case development and ROI analysis for IT initiatives.

Operational Excellence & Support

• Ensure IT services meet business expectations in terms of performance, availability, and user satisfaction.
  
• Collaborate with internal and external IT support teams to resolve escalated issues and improve service delivery.
  
• Monitor KPIs and SLAs relevant to the Energy business.

Digital Transformation & Innovation

• Champion digital initiatives such as Industry 4.0, data analytics, and sustainability tech.
  
• Promote adoption of new technologies and change management across the business.
  
• Stay abreast of industry trends and emerging technologies relevant to energy and manufacturing.

Governance & Compliance

• Ensure IT compliance with internal policies, cybersecurity standards, and regulatory requirements.
  
• Support audits and risk assessments within the Energy business.

Key Interfaces:

• CEO and Executive Leadership of John Cockerill Energy
  
• Group CIO and IT Leadership
  
• Business Unit Heads (Operations, Engineering, Finance, etc.)
  
• External IT Vendors and Partners

Qualifications & Experience:

• Master’s degree in IT, Engineering, Business, or related field.
  
• 15+ years of experience in IT/business interface roles, preferably in energy, industrial, or manufacturing sectors.
  
• Good understanding of ERP systems (SAP and JD Edwards).
  
• Strong understanding of PLM and CAD systems with automation, digitalisation, and parametrisation.
  
• Strong experience with performance calculation tools and tailor-made process tools.
  
• Expertise in business data analytics, customer relationship management tools, and integrated tool suites.