Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves?
The Assistant Facilities Manager will be responsible for:
People Management (including vendor management)Provide coaching and direction to team to develop and sustain a high quality, well-motivated team; provide oversight and management to the team as a backup for the Post Facilities Manager
Drive staff morale, trust and work ethic amongst site team by fostering an environment that supports teamwork, cooperation, and performance excellence
Assist in mentoring and enabling Training and Development of team members
Manage multiple vendors (including hard and soft skills) to deliver services on time and within budget
Assist the JLL Procurement Team in the vendor procurement processes in accordance with agreed Commonwealth procurement rules as well as JLL’s procurement best practices
Achieve Key Performance Indicators and Service Level Agreement targets
Client/Stakeholder ManagementDeliver excellent customer service to meet client’s onsite expectations
Build and develop effective relationships with the Posts’ key stakeholders and be demonstrate comfort working across all levels
Monitor procedures to ensure service delivery meets contractual obligations and standards and client expectations
Finance and Commercial ManagementEnsure that the site’s financial operations are meeting targets and control requirements
Assist and monitor financial processes to ensure account payable procedures are followed at all times
Ensure that all contracts are professionally delivered at the right cost and in line with the JLL Code of Ethics;
Monitor expiry of contracts and initiate re-procurement if needed;
Continually assess contracts to ensure best value delivered to the client
Health and Safety ManagementThis role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers, contractors and visitors ensuring they comply with the requirements of the health and safety guidelines, policies and rules
Review contractor Safe Work Method Statements (SWMS) prior to works being undertaken on site
Site Operations ManagementImplement Industry Best Practice operations
Assist and monitor to ensure all building procedures and performance measures are maintained at all times
Ensure all Critical Environment (CEM) requirements are met
Seek ways to reduce costs and improve operational standards.
Oversee site cleanliness and provide direction to cleaning staff to ensure spaces are kept clean and tidy.
Assisting in the management of leased residential properties, and building and maintaining internal and external stakeholder relationships.
Organize specialty cleaning as required.
Implement and sustain good work order management resulting good KPIs.
24/7 emergency call support and site attendance as and when required.
Risk ManagementEnsure the JLL Operational Risk Management (ORM) program is implemented and maintained
Support the implementation and monitoring of disaster recovering and business continuity plans
Follow established escalation procedures and incident reporting procedures
Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
