Represent JLL by behaving consistently with cultural and company requirements.
Provide services to client in keeping with client’s cultural and company requirements.
Provide leadership to FM team include on-site managed vendors’ personnel.
Ensure high staff morale, trust and work ethics
Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
Mentor and enable Training & Development of team members
Promote Initiative/Idea sharing within the team and beyond

Client/Stakeholder Management

Establish/Strengthen credible relationships with Client and BU Stakeholders
Interact on a regular basis with Client and BU Stakeholders to sustain healthy relationships.

Contract Management

Ensure that all contracts are implemented with excellence at sites and performance managed working closely with respective Regional/Local Sourcing team
Work with Regional purchasing to implement Regional sourcing strategies

Site Operations Management

Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures
Ensure critical & key performance measurements & achieve targets
Ensure that Account Management is informed immediately of any Critical Performance incidents on site/s and support in performing the follow-up actions and communications.
Ensure Completion of all required audits and achieve targets as stated.
Standardize Operating Procedures and ensure compliance with Client’s policies and procedures, including all government regulations in the Area

Health & Safety Management

Ensure that all sites meet all legal and Client required H&S regulations
Ensure that all JLL staff are working in compliance with H&S regulations

Finance Management

Ensure that all managed sites meet all financial targets and control requirements
Provide oversight to the sites ensuring standard monthly/quarterly/annual reporting and management reports are completed as required

Working Conditions

Primary work in an office environment with regular facility walkthroughs
May require occasional evening or weekend work for emergency situations

Required Qualifications & Experience

Bachelor's degree in Facilities Management, Engineering, or related field
4+ years of experience in facilities management or related field
Knowledge of building systems (HVAC, electrical, plumbing, security)
Familiarity with health and safety regulations and compliance requirements
Proficiency in MS Office and facility management software
Strong problem-solving abilities and attention to detail
Excellent communication and interpersonal skills
Ability to prioritize tasks and manage time effectively
Physical ability to move throughout facilities for inspections and oversight
Proficiency in financial management and budgeting
Good command of spoken and written English and Hindi languages.
Experience with vendor management
Understanding of space planning and workplace optimization.
Knowledge of sustainability practices, energy efficiency measures, smart building technologies and IoT applications is advantages

At JLL, we believe that the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams. By joining us, you'll be part of a company that chooses to take the more inspiring, innovative, and optimistic path on our journey toward success. Come be a part of shaping the future of facilities management for global clients, and help us continue to set JLL apart through our culture of collaboration, locally and across the globe.

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Assistant Facilities Manager