Assistant Facilities Manager

What This Job Involves

Facility Stewardship & Operations Management:

• Oversee the day-to-day operations of facilities and equipment, M&E matters, housekeeping, and conference rooms, ensuring high standards are maintained.
• Maintain all records pertaining to the performance of facility management operations on site.
• Develop and present MIS reports for the management team.
• Lead monthly progress meetings in the absence of the operations manager.
• Train team members on all quality policies and procedures.
• Review staff performance and conduct performance appraisals as required.

Value-Focused Service Delivery & Financial Acumen:

• Provide professional, value-focused service to meet and exceed client expectations.
• Advise clients on future maintenance budgets, demonstrating a deep understanding of organizational goals and direction.
• Define terms and conditions, operational scope, and documentation for annual maintenance contracts.
• Conduct successful tendering exercises to identify and select appropriate subcontractors.
• Perform comparative analysis and provide recommendations to clients on optimal subcontractors.
• Develop Service Level Agreements (SLAs) and assist procurement experts in finalizing agreements with vendors, ensuring deployed teams meet required resource levels and scales for quality service delivery.
• Craft annual cost-saving goals related to energy usage and maintenance operations.
• Coordinate with specialist professionals to ensure compliance with minimum wage acts for payments and other relevant regulations.

Relationship Management & Compliance:

• Effectively manage relationships with clients, vendors, and onsite personnel.
• Monitor subcontractor adherence to commitments, including scheduled training deliveries and structured, solution-based approaches to maintenance services.
• Audit subcontractors on the quality of materials and site upkeep.
• Coordinate with the HR department and Operations Manager to recommend future training for the site facility management team.
• Prepare and review the preventive maintenance register monthly and provide updates to the operations manager.
• Liaise with internal and client finance teams for billing, invoicing, and payment follow-ups with client representatives.

You Need to Have:

Education:

• A college degree. Tertiary qualifications in building management and/or business are highly preferred.

Professional Expertise:

• Strong understanding of facilities management principles and practices.
• Proven ability to manage contracts, negotiate terms, and oversee service agreements.
• Adept at managing operating expenditures and advising on maintenance budgets.
• Capable of developing and presenting MIS reports.

Leadership & Teamwork:

• Equipped to foster team success and drive positive change.
• Capable of working effectively as a team member and collaborating across departments.