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8.0 - 10.0 years
8 - 10 Lacs
Noida, Uttar Pradesh, India
On-site
What This Job Involves Facility Stewardship & Operations Management: Oversee the day-to-day operations of facilities and equipment, M&E matters, housekeeping, and conference rooms, ensuring high standards are maintained. Maintain all records pertaining to the performance of facility management operations on site. Develop and present MIS reports for the management team. Lead monthly progress meetings in the absence of the operations manager. Train team members on all quality policies and procedures. Review staff performance and conduct performance appraisals as required. Value-Focused Service Delivery & Financial Acumen: Provide professional, value-focused service to meet and exceed client expectations. Advise clients on future maintenance budgets, demonstrating a deep understanding of organizational goals and direction. Define terms and conditions, operational scope, and documentation for annual maintenance contracts. Conduct successful tendering exercises to identify and select appropriate subcontractors. Perform comparative analysis and provide recommendations to clients on optimal subcontractors. Develop Service Level Agreements (SLAs) and assist procurement experts in finalizing agreements with vendors, ensuring deployed teams meet required resource levels and scales for quality service delivery. Craft annual cost-saving goals related to energy usage and maintenance operations. Coordinate with specialist professionals to ensure compliance with minimum wage acts for payments and other relevant regulations. Relationship Management & Compliance: Effectively manage relationships with clients, vendors, and onsite personnel. Monitor subcontractor adherence to commitments, including scheduled training deliveries and structured, solution-based approaches to maintenance services. Audit subcontractors on the quality of materials and site upkeep. Coordinate with the HR department and Operations Manager to recommend future training for the site facility management team. Prepare and review the preventive maintenance register monthly and provide updates to the operations manager. Liaise with internal and client finance teams for billing, invoicing, and payment follow-ups with client representatives. You Need to Have: Education: A college degree. Tertiary qualifications in building management and/or business are highly preferred. Professional Expertise: Strong understanding of facilities management principles and practices. Proven ability to manage contracts, negotiate terms, and oversee service agreements. Adept at managing operating expenditures and advising on maintenance budgets. Capable of developing and presenting MIS reports. Leadership & Teamwork: Equipped to foster team success and drive positive change. Capable of working effectively as a team member and collaborating across departments.
Posted 2 days ago
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