Assistant / Associate Director (Technical Head), Campus Life Management

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Role Overview

The Assistant / Associate Director – Campus Life Management (Technical Head) is responsible for leading all technical facility operations and ensuring seamless functioning of the university’s mechanical, electrical, plumbing, HVAC systems, WTP, STP, and other infrastructure services across academic, residential, sports, and administrative spaces.

The role requires strong expertise in technical operations management, preventive and predictive maintenance, vendor coordination, statutory compliance, budgeting, infrastructure planning, and emergency response. The position demands effective leadership to manage multidisciplinary technical teams and deliver a safe, sustainable, and student-centric campus environment.

Key Responsibilities

Facility & Technical Operations

• Lead and oversee day-to-day operations and maintenance of MEP, HVAC, Power distribution, DG sets, UPS, solar energy systems, firefighting systems, elevators, WTP, STP, plumbing, painting, fabrication/welding, and associated technical services across the campus.

• Ensure uninterrupted functionality of campus utilities, including water supply, power, chilled water systems, and central HVAC.

• Monitor performance metrics, utility consumption (electricity, water, diesel), and implement cost-optimization initiatives.

Maintenance & Systems Management

• Develop, implement, and review maintenance policies, SOPs, checklists, and schedules (Preventive, Predictive & Breakdown).

• Ensure proper upkeep, calibration, testing, and AMC management for machinery and critical equipment.

• Establish maintenance records through CAFM/CMMS or facility management systems for real-time tracking.

Safety & Statutory Compliance

• Ensure compliance with fire safety norms, electrical safety, pollution control, ISO standards, and statutory requirements.

• Conduct safety drills, emergency response training, and Risk/Hazard assessments.

• Maintain valid licenses, inspection certificates, and documentation for WTP/STP, fire systems, DG sets, elevators, and boiler if applicable.

Budgeting & Resource Management

• Prepare and monitor annual budgets for facility operations and maintenance.

• Track monthly expenses vs allocated budget and implement cost-saving strategies.

• Evaluate CapEx proposals and support infrastructure expansion and renovation projects.

Team Leadership & Workforce Development

• Lead and supervise technical support teams including HVAC engineers, plumbing & mechanical teams, electrical engineers, and vendor technicians.

• Allocate manpower resources, schedule work shifts, and ensure high-quality performance delivery.

• Foster training and upskilling programs including safety and equipment handling.

Vendor & Contract Management

• Review and oversee Annual Maintenance Contracts (AMC), SLAs, and vendor performance.

• Track procurement, PO issuance, delivery follow-up, and service quality evaluations.

• Coordinate with finance and procurement departments for material approvals and payments.

Strategic Planning

• Participate in long-term campus development and infrastructure expansion planning.

• Implement sustainability initiatives such as recycling, waste management, and resource utilization efficiency.

• Support master plan development and new project execution.

Liaison & Government Coordination

• Handle required approvals from electricity boards, water & municipal authorities, fire department, PCB, safety departments etc.

• Manage documentation for electrical load enhancement, pollution control, waste disposal compliance, and statutory audits.

Emergency Response & Crisis Management

• Develop, implement, and maintain emergency response protocols, evacuation plans, and crisis mitigation strategies.

• Conduct periodic emergency drills and technical readiness assessments.

Documentation & Record Management

• Maintain equipment history cards, checklists, logbooks, statutory documents, technical drawings, and maintenance records.

QUALIFICATIONS:

• B.E / B.Tech – Mechanical / Electrical / Civil / Facilities Engineering (mandatory)

• M.Tech / MBA (Operations / Facility Management) – preferred

Licenses & Certifications

• Government electrical supervisory / wireman license (preferred)

• Fire & safety certification (NEBOSH / IOSH / NFPA)

• IGBC / LEED Green Building Certification

• Certified Energy Manager (CEM) / HVAC/MEP professional certification

• Exposure to ISO 41001 (Facility Management Standards)

EXPERIENCE AND SKILLS:

• Minimum 15 years of experience in Technical Facility Management operations within large campuses (universities, hospitals, IT parks, airports, industrial plants or large infrastructure projects)

• Experience managing multi-discipline technical teams and vendor contracts

Technical Skills

• Expertise in: MEP, HVAC, electrical power systems, plumbing, firefighting systems, central chilled water plant, WTP/STP operations, solar plants, DG sets, UPS, energy savings

• Strong understanding of AMC, SLA, BOQ, asset lifecycle management, CAFM/CMMS software

• Proficiency in technical audits, load planning, statutory compliance, and equipment safety standards

Personal Skill Set & Competencies

• Strong leadership & people management skills

• Ability to work under pressure with quick decision-making skills

• Excellent communication, analytical & reporting ability

• Stakeholder & vendor relationship management

• Customer-service attitude with student-centric approach

• Strategic planning, budgeting & documentation discipline

• Problem solving and incident management capability