Area Service Manager

5 - 10 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You are a skilled and highly motivated Service Manager who will oversee the repair and maintenance services for LED TVs, Air Conditioners, and Washing Machines at Allview India Electronics Pvt. Ltd. Your primary responsibility will be to lead and mentor a team of service technicians, ensuring high-quality service delivery, optimal service operations, and exceptional customer experience. As the Service Manager, you will appoint new service centers, manage service technicians, optimize service operations, and enhance customer satisfaction. Your key responsibilities will include team leadership, service operations oversight, appointment of new service centers, ensuring customer satisfaction, utilizing technical expertise, process improvement, budget management, vendor relations, and quality assurance. To qualify for this role, you should have a Bachelor's degree in Electronics, Electrical Engineering, or a related field, along with 5-10 years of relevant experience in LED TV, Air Conditioner, and Washing Machine service and repair. Experience with CRM software, proven managerial or leadership experience, strong technical knowledge, problem-solving skills, proficiency in computer applications, excellent communication, and customer service skills are essential. Budget management experience would be considered a plus. Join Allview India Electronics Pvt. Ltd. as a Service Manager and contribute to maintaining the highest level of customer satisfaction in the electronics and appliances service industry.,

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