Application Support Lead

6 - 9 years

0 Lacs

Posted:8 hours ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

About Logic valley

LogicValley Field Force Solutions is a state-of-the-art mobile application suite designed to keep your workforce agile and responsive. With real-time status updates, advanced reporting, and powerful analytics, our solutions drive efficiency and exceptional performance.


It comes integrated with a host of unique features such as Body Lens, Smart Shuttle, Spot Sense, Mobile ANPR, Job Scheduling, Configurable Forms, and Asset Management. Find out more about the individual features and get started now in as little as 15 minutes!


Role- Application support lead

Designation- Support Engineer-I

Experience- 6.5 to 9 years

No of openings-2

Location- Chennai

Notice Period- Immediate joiner only


Technical Skillset:


Core Responsibilities:


1. Knowledge of .Net framework, C#, Asp.net MVC

2. Knowledge of scripting languages, SQL Knowledge

3. Need to understand the end-to-end functionality of the Application.

4. Troubleshoot and rectify application issues.

5. Coordinate with the development teams to resolve complex application and system issues.

6. Provide technical support to end-users for software applications, addressing issues related to Configuration, usage, and functionality.

7. Diagnose and troubleshoot application problems and escalate complex issues to the appropriate teams. 8. Collaborate with Business Users and other relevant parties to resolve technical issues and implement solutions.

9. Document and maintain accurate records of reported issues, troubleshooting steps, and solutions provided.

10. Develop and maintain support documentation, including user guides and FAQs, to assist users in navigating applications. 


Tools

1. Strong knowledge of Visual Studio Code | Android Studio

2. Knowledge in code versioning tools like Git\ TFS\ Bit Bucket, etc.

3. React Redux, react js, JavaScript \ Type Script, HTML, CSS, SQlite, etc.1. MS Azure

2. VMs

3. SQL Server

4. MS Office tools- M365

5. Windows 10

6. Active Directory

7. ITSM

8. MS Office products – Visio, Project etc.

9. ITIL

 

nterested candidates share your cv to karthick.ponnusamy@logicvalley.in or call to 95797624736

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