Posted:9 hours ago|
Platform:
Work from Office
Full Time
Role Overview:
We are seeking an experienced Application Implementer to join our team. You will be responsible for implementing HRMS products, coordinating with teams, providing go-live assistance, and delivering ongoing support to ensure smooth operations and client satisfaction.
Key Responsibilities:Implementation & Configuration: Execute product implementation activities including setup, data collection, data validation, data cleansing, configuration, and validation as per client requirements.Coordination with Teams: Collaborate with internal and client teams to ensure timely issue resolution and successful implementation.Go-Live Support: Check IT infra set up, Assist clients during the go-live phase to ensure a smooth transition and minimal disruption. Show the sense of urgency to Go Live and do follow ups, & timely escalations to right stake holders.Ongoing Support: Provide post-implementation support, resolve client issues, and manage queries effectively.Documentation: Maintain detailed records of implementation activities, configurations, and resolutions.Reporting: Share regular updates and progress reports with management and clients.Skills & Competencies:Strong coordination and communication skills.Ability to handle client-facing responsibilities.Knowledge of HRMS/ERP systems preferred.Problem-solving and troubleshooting skills.QualificationsGraduate in IT/Business/Commerce or related field.4 years of experience in application implementation or support role
Opportune Technologies
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