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Payhuddle Solutions
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Customer Support Executive (Night Shift)

Customer Support Executive (Night Shift)

Payhuddle Solutions

1 - 3 years

|

3 - 6 Lacs

Posted:-1 days ago| Platform:

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Skills Required

english writing english documentation skills jira ms office communication skills problem solving email writing

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role & responsibilities

Bachelors degree or equivalent.
1 - 3 years of experience in B2B customer support in Software products.
Excellent English communication skills both verbal and written.
Right etiquettes, professionalism and confidence to communicate with customers from international time zones.
Computer skills including JIRA Service desk (must have), Microsoft Office, and email platforms.
Ability to work independently and manage time efficiently during night shifts.
Customer-focused mindset with problem-solving ability.

Preferred candidate profile

First 3 months Work from office (10 am to 7 pm), afterwards WFH (Night shift 8 pm to 5 am)
Later, Office visits every two weeks once
The ideal candidate should have excellent communication skills in English, strong computer proficiency, and a customer-first attitude.

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