1957 Antivirus Jobs - Page 22

We are looking for a highly skilled and experienced Senior Infrastructure Engineer to take charge of designing, implementing, and maintaining our IT infrastructure. The ideal candidate should possess expertise in public and private cloud technologies, virtualization, Windows Server environments, and data center management. This role demands strong technical leadership and problem-solving abilities to ensure the high availability, scalability, and security of our infrastructure. As a Senior Infrastructure Engineer, your responsibilities will include designing, deploying, and managing both public and private cloud environments such as Azure, VMware, and Nutanix. You will be tasked with optimizing cloud resources for cost efficiency, performance, and security. Additionally, you will configure and maintain virtualized environments using VMware, Hyper-V, and Nutanix, troubleshooting and resolving issues in these platforms as needed. You will be responsible for installing, configuring, and managing Windows Server environments, monitoring server health, and ensuring compliance with best practices. Managing the Active Directory (AD) infrastructure, configuring DNS for internal and external services, and overseeing the deployment and management of Citrix environments for application and desktop delivery are also key aspects of this role. Furthermore, you will implement and monitor antivirus and endpoint security solutions, oversee day-to-day data center activities, and perform capacity planning to ensure disaster recovery readiness. Your role will involve managing Azure-based solutions, including compute, storage, networking, and security services, as well as designing and deploying hybrid cloud solutions. In addition to technical duties, you will lead technical projects, mentor junior team members, and provide expertise and recommendations for infrastructure improvements. If you are passionate about technology, have a strong background in infrastructure engineering, and enjoy working in a dynamic and collaborative environment, we encourage you to apply. As part of our team at Aristocrat, a world leader in gaming content and technology, you will have the opportunity to contribute to the development of free-to-play mobile games and deliver exceptional performance for our B2B customers. We are committed to responsible gameplay, company governance, employee wellbeing, and sustainability. At Aristocrat, we value diversity and welcome applications from individuals of all backgrounds and identities. Join us at Aristocrat to be part of a diverse and inclusive workplace where individual differences are celebrated, and all employees are empowered to reach their full potential. We offer a robust benefits package, global career opportunities, and a supportive environment where collective brilliance and good business practices are at the core of our values. Please note that depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions where we operate. Unfortunately, we are unable to sponsor work visas for this position at this time. Candidates must be authorized to work in the job posting location on a full-time basis without the need for current or future visa sponsorship.,

Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

Job Requirements Diploma or Degree with good communication skills Good understanding of the work/support environment Work Experience All Desktop Problems ( Hardware and Software) Monitoring Antivirus and Systems Performance

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc Having Average communication skills.

1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc Having Average communication skills.

1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc Having Average communication skills.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc Having Average communication skills.

1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc Having Average communication skills.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

Position Summary: Security operations team is responsible for ensure that the Confidentiality, Integrity, and availability of the organization is always protected. The person working in L2 SOC team operates the security monitoring solutions, reacting timely to security events as identified. In this role, individual is expected to manage and configure security tools, manage security incidents, implementing proactive security measures, identifying, and analyzing potential security threats and vulnerabilities. This role requires working in shift Job Functions and Responsibilities: Develop and enhance SIEM rules, use-cases, log source integration, log parsing, queries, dashboards, channels and custom rules. Provide support to configure, analyze, and remediate issues on the SIEM. Investigate suspicious activities, contain, and prevent them. Correlate and validate alerts. Analyze these events within the network environment of the business, and coordinate response activities with key staff in real time Monitor security alerts and events from various sources to identify potential threats and security incidents. Analyze security data and logs to detect unauthorized access, malware infections, and other suspicious activities. Lead or assist in responding to security incidents, coordinating efforts to contain and mitigate the impact. Implement, configure, and manage end point and network security solutions. Analysis of phishing emails reported by internal end users. Escalation of incidents to be handled to L3/ Leads, when relevant. Follow up on remediation activities Triage on general information security tickets. Stay current with emerging security threats, vulnerabilities, and attack techniques. Utilize threat intelligence sources to proactively identify potential risks. Bachelor s degree from an accredited college / university with basic knowledge of Information Security. Familiarity with security technologies, including firewalls, EDR, antivirus , Email Security and Deception Keen to learn the security technologies and how security operates. Reliability and overall good communication skills. Well-developed logical thinking capabilities, to be able to investigate cases. Able to work in shift and weekend. Qualifications: 4-5 years of progressive experience in SIEM Implementation/Administration, Alert Monitoring and Incident Management. WORK SCHEDULE OR TRAVEL REQUIREMENTS 2 PM to 11 PM / 10 PM to 7 AM IST. No travel.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

Security operations team is responsible for ensure that the Confidentiality, Integrity, and availability of the organization is always protected. The person working in L2 SOC team operates the security monitoring solutions, reacting timely to security events as identified. In this role, individual is expected to manage and configure security tools, manage security incidents, implementing proactive security measures, identifying, and analyzing potential security threats and vulnerabilities. This role requires working in shift Job Functions and Responsibilities: Develop and enhance SIEM rules, use-cases, log source integration, log parsing, queries, dashboards, channels and custom rules. Provide support to configure, analyze, and remediate issues on the SIEM. Investigate suspicious activities, contain, and prevent them. Correlate and validate alerts. Analyze these events within the network environment of the business, and coordinate response activities with key staff in real time Monitor security alerts and events from various sources to identify potential threats and security incidents. Analyze security data and logs to detect unauthorized access, malware infections, and other suspicious activities. Lead or assist in responding to security incidents, coordinating efforts to contain and mitigate the impact. Implement, configure, and manage end point and network security solutions. Analysis of phishing emails reported by internal end users. Escalation of incidents to be handled to L3/ Leads, when relevant. Follow up on remediation activities Triage on general information security tickets. Stay current with emerging security threats, vulnerabilities, and attack techniques. Utilize threat intelligence sources to proactively identify potential risks. Bachelor s degree from an accredited college / university with basic knowledge of Information Security. Familiarity with security technologies, including firewalls, EDR, antivirus , Email Security and Deception Keen to learn the security technologies and how security operates. Reliability and overall good communication skills. Well-developed logical thinking capabilities, to be able to investigate cases. Able to work in shift and weekend. Qualifications: 4-5 years of progressive experience in SIEM Implementation/Administration, Alert Monitoring and Incident Management.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

Job description We are seeking a motivated and detail-oriented Cybersecurity Intern to join our security team. You will assist in monitoring, analyzing, and improving the security posture of our systems and networks. This internship is an excellent opportunity to gain real-world experience in threat detection, security tools, and incident response in a professional environment. Qualification Any Degree/Diploma/+2 Key Responsibilities Assist in monitoring network activity for suspicious behavior or unauthorized access. Support vulnerability assessments and penetration testing Help implement and maintain security controls, firewalls, and antivirus tools. Research and report on the latest cybersecurity threats, trends, and tools Assist with security audits, risk assessments, and compliance checks Document incidents, security logs, and investigation reports Collaborate with IT and development teams to ensure security best practices What You Will Gain Practical, hands-on experience in cybersecurity tasks and operations Exposure to real-world security tools, policies, and incident response processes Increased awareness of industry-standard security practices Interested candidates may apply by mailing their resume on hr@wahylab.com or by filling application form.

Experience – 2 to 4 years Qualification – Graduate or B Tech or BCA or MCA Technical – Computer hardware or networking diploma Job Description, OS installation, OS troubleshooting, Driver installation, Patch Up-dation, Softwares Installation Good understanding about Bit locker, Workgroup, Domain, PC domain joining , Lan, IP address , Subnet mask, DHCP, DNS Antivirus installation, virus, malware, spyware removal Printer (USB, LAN base) installation and troubleshooting Understanding about Internet, Wi-Fi Remote support via different tools (e.g. Teams, Zoom, Team viewer, Any Desk) Call logging, escalation , vendor management Job Type: Full-time Shift: Day shift Work Days: Monday to Friday Work Location: In person

System AdministratorLocation: Bangalore Exp: 4 to 10 years We are seeking a System Administrator with 4 to 10 years of experience to manage and maintain our IT infrastructure. The ideal candidate should have strong expertise in network administration, system security, troubleshooting, and server management , ensuring seamless IT operations. Key Responsibilities: Manage IT infrastructure including servers, networks and cloud systems. Monitor system performance to ensure efficiency and uptime. Install, configure, and upgrade hardware, software and security patches. Troubleshoot technical issues related to operating systems, applications, and network connectivity. Implement and manage cybersecurity measures to protect company data. Maintain backups and disaster recovery solutions to ensure data integrity. Provide IT support to employees for hardware, software and connectivity issues. Collaborate with vendors and IT service providers for procurement and maintenance. Maintain CCTV Cameras and Systems Required Skills & Qualifications: 4 to 10 years of experience as a System Administrator or similar role. Strong knowledge of Windows servers . Experience with network security, firewalls, VPN and antivirus solutions . Proficiency in database management, storage solutions and backups . Hands-on experience with virtualization tools (VMware, Hyper-V, etc.). Good understanding of IT compliance and data protection policies . Strong problem-solving skills and ability to work independently. Diploma / Bachelor’s degree in Computer Science, IT, or a related field (preferred) Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

E-mail configuration , Installation & Trouble shooting-O365 Full Suite Operating System Installation & Configuration & Troubleshooting - Win 10,11 Antivirus, MS Office, Mailing clients, and other software - Installation, Configuration & FLT Configuration -Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners, Barcode Machines, VC devices Patch management for desktops, laptops Knowledge of Earthing / Basic about UPS Knowledge of Configure & FLT - Video conferencing system Troubleshooting all network and application issues Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. Help resolve software and technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Resolving the issues through Phone, chat, and email communication channels. Job Type: Full-time Pay: ₹144,000.00 - ₹250,000.00 per year Shift: Day shift Work Days: Monday to Friday Work Location: In person

1. DHCP 2.Domain & Workgroup 3.Outlook configuration 4.POP & SMTP & IMAP 5.PST & OST 6. Switch types 7.Ticketing tool 8.Private IP & Public IP 9.Type of printer 10.O365 E-mail configuration , Installation & Trouble shooting-O365 Full Suite Operating System Installation & Configuration & Troubleshooting - Win 10,11 Antivirus, MS Office, Mailing clients, and other software - Installation, Configuration & FLT Configuration -Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners, Barcode Machines, VC devices Patch management for desktops, laptops Knowledge of Earthing / Basic about UPS Knowledge of Configure & FLT - Video conferencing system Troubleshooting all network and application issues Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. Help resolve software and technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Job Type: Full-time Pay: ₹150,000.00 - ₹300,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person

The IT Desktop Engineer is responsible for delivering high-quality technical support and maintenance for desktop infrastructure within the organization. This includes installation, configuration, troubleshooting, and administration of end-user devices, software, and systems. The ideal candidate will ensure end-users have reliable access to the tools and technology they need to work efficiently. Key Responsibilities: Provide hands-on, first and second-line technical support for desktops, laptops, mobile devices, and peripherals. Install, configure, and maintain Windows and macOS systems, business applications, and updates. Manage and troubleshoot Microsoft 365 applications and services (Outlook, Teams, SharePoint, OneDrive). Set up new user workstations and manage user profiles through Active Directory and Azure AD. Monitor, log, and resolve IT service requests via a ticketing system (e.g., ServiceNow, Jira). Maintain endpoint security tools, antivirus software, and device encryption policies. Support hardware repairs, upgrades, imaging, and deployments using tools like SCCM or Intune. Collaborate with network, server, and security teams to resolve broader infrastructure issues. Maintain inventory records for IT assets and manage device lifecycle. Assist with onboarding/offboarding processes including IT orientation for new staff. Job Types: Full-time, Permanent, Fresher Pay: ₹10,951.17 - ₹24,049.68 per month Benefits: Commuter assistance Health insurance Leave encashment Paid time off Work Days: Weekend only Work Location: In person