1957 Antivirus Jobs - Page 25

Desktop Support Engineer Kadel Labs is a leading IT services company delivering top-quality technology solutions since 2017, focused on enhancing business operations and productivity through tailored, scalable, and future-ready solutions. With deep domain expertise and a commitment to innovation, we help businesses stay ahead of technological trends. As a CMMI Level 3 and ISO 27001:2022 certified company, we ensure best-in-class process maturity and information security, enabling organizations to achieve their digital transformation goals with confidence and efficiency. Experience: 3+Years Location : Udaipur Working: 6 Days Working-Onsite Job Description: We are looking for a skilled and proactive Desktop Support Engineer to join our team in Udaipur. The ideal candidate will have hands-on experience in IT support, hardware troubleshooting, and vendor coordination. This role also involves basic facilities oversight, Office 365 support, and the ability to manage user queries Responsibilities · Provide end-user support for desktops, laptops, printers, and peripherals. · Troubleshoot and repair hardware issues, including laptop repair and configuration. · Handle installation, upgrades, and troubleshooting of software and OS (Windows, Office 365, etc.). · Manage and coordinate with external IT vendors for procurement, repairs, and AMC. · Maintain and update IT inventory, including asset tagging and lifecycle tracking. · Respond to technical support tickets, ensuring timely resolution as per SLAs. · Monitor and maintain office IT infrastructure, including internet, switches, and cabling. · Assist in basic facility coordination (e.g., ensuring IT readiness for new joiners, seating setup, etc.). · Communicate effectively via email and basic English to log, track, and resolve IT issues. Requirements/Skills: · 3+ years of experience in desktop or IT support roles. · Hands-on experience with laptop diagnostics, repairs, and OS installation. · Working knowledge of Office 365, Active Directory, and email troubleshooting. · Exposure to vendor management and IT procurement processes. · Ability to manage basic networking and connectivity issues. · Good organizational and multitasking skills. · English communication skills — must be able to understand tickets and send/receive emails. · Exposure to endpoint security tools (Antivirus, patching tools, etc.). Education and Experience Diploma or degree in Computer Science, IT, or related field is preferred. Visit us: https://kadellabs.com/ https://in.linkedin.com/company/kadel-labs https://www.glassdoor.co.in/Overview/Working-at-Kadel-Labs-EI_IE4991279.11,21.htm Job Types: Full-time, Permanent Pay: ₹30,077.73 - ₹60,806.28 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Shift: Day shift Fixed shift Morning shift Ability to commute/relocate: Udaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required) Experience: Desktop support: 3 years (Required) Location: Udaipur, Rajasthan (Required) Work Location: In person

Role Overview: We are looking for an experienced and analytical Cyber Threat Intelligence (CTI) Analyst/Lead to join a dynamic cybersecurity team. This role focuses on identifying, assessing, and analyzing cyber threats, vulnerabilities, and malicious activities that could impact the organization. The position requires working closely with internal threat intelligence, vulnerability, and sandboxing functions. You will be part of a global security operations setup, collaborating with stakeholders in both India and international locations. Key Responsibilities: Collect, analyze, and act on intelligence reports from CTI partners and open-source intelligence. Conduct proactive threat hunting using Indicators of Compromise (IoCs) across security tools (EDR, SIEM, SOAR). Request proactive blocking of IoCs across security layers such as antivirus, proxies, and email protection tools. Assess and communicate vulnerabilities related to the software ecosystem. Maintain and update software inventory as part of the Vulnerability Assessment process. Analyze files and packages in a sandbox environment and deliver well-structured technical reports. Track and communicate monthly KPIs and activity summaries. Provide support in investigating and reporting cyber-attacks and threat actor techniques. Required Qualifications & Skills: Bachelor’s degree in Computer Engineering, Information Technology, or a related field. Proven 3-15 years of experience in cyber threat analysis, open-source intelligence (OSINT), and malware investigations. For Lead role, handling and managing teams is mandatory. Familiarity with tools like SIEM, IDS/IPS, EDR, web proxies, and firewalls. Strong understanding of threat actor tactics, techniques, and procedures (TTPs). Practical knowledge of intelligence-gathering, research methodologies, and analysis techniques. Excellent analytical thinking, prioritization, and decision-making skills. High attention to detail, self-motivation, and ability to work independently. Strong verbal and written communication skills in English — ability to present technical findings to non-technical audiences. Preferred Traits: Team player with the ability to collaborate across security service lines. Comfortable working in a fast-paced, globally distributed SOC environment. Strong initiative and ownership mindset with a structured, result-oriented approach. Location: Andheri, Mumbai, Maharashtra Kindly note: Candidates currently residing in Mumbai should apply.

Location: Pune Experience: 2-4 Years Job Type: Full-Time Work Model: On-site Job Overview We are looking for a hands-on DevOps/System Administrator with strong experience in firewalls, networking, on-premise and cloud infrastructure, and automation tools . The ideal candidate should have practical expertise in Hardware Firewalls, Endpoint Security , Linux/Windows server management , security practices , and monitoring tools and AWS along with a proactive problem-solving attitude. Ideal candidate should have experience working in enterprise applications. Key Responsibilities Firewall & Networking: Manage and configure hardware firewalls (Sophos, Fortinet, SonicWall). Implement and troubleshoot IPSec VPNs, web/application filtering, NATing, and routing policies. Monitor and analyse firewall logs for suspicious activities. Configure LAN/WAN segmentation and Network peering for hybrid infrastructure. Server Administration (On-Prem & Cloud) Provision, configure, and maintain Linux (Ubuntu, CentOS) and Windows Servers. Manage VMware/Hypervisor/GenCenter virtualization platforms. Perform patch management, backups, and disaster recovery planning. Troubleshoot performance issues (CPU, memory, I/O latency) using tools like top, iotop, journalctl, etc. Automation & Monitoring Write and manage Ansible Playbooks and inventory files for bulk server updates. Deploy and manage monitoring solutions (Grafana, Prometheus, Nagios, CloudWatch). Understand PromQL for custom monitoring and alerting. Use ManageEngine, SCCM, or similar tools for patch management and compliance. Security & Compliance Implement endpoint security solutions (e.g., Trend Micro, Kaspersky, CrowdStrike, Cortex, NetProtect). Handle incident response: isolate infected systems, analyze malware, enforce USB and device control policies. Maintain access control using IAM policies and Access/Secret Keys. Conduct Root Cause Analysis (RCA) for incidents and document preventive measures. Cloud Infrastructure (AWS Preferred) Configure and manage AWS EC2, S3, IAM, VPC, Route Tables, CloudWatch. Implement secure communication between private EC2 instances across multiple VPCs. Automate infrastructure provisioning using Ansible/ Terraform and manage state files securely. Implement CloudWatch Alarms, monitoring dashboards, and log analysis. Required Skills Solid knowledge of Hardware firewall configurations, VPN setup, and network troubleshooting. Endpoint Security (Central Administration of the Antivirus, Disk Encryption, etc) Hands-on with Linux/Windows server troubleshooting, patching, and performance tuning. Good experience in AWS services, IAM roles, CLI tools, and S3-EC2 integrations. Proficient in Terraform, Ansible, or similar IaC and orchestration tools. Familiarity with monitoring tools and writing queries (PromQL or equivalent). Understanding of endpoint protection tools and incident management workflows. Good To Have Exposure to Azure cloud services. Experience in deploying web applications (Apache, Node.js, ReactJS, MongoDB). Familiarity with Docker, Kubernetes, and CI/CD pipelines. Knowledge of Disaster Recovery (DR) strategies in hybrid environments. What Kind Of Person Fits This Role Someone who likes solving tech problems and can handle pressure when things go wrong. Working in shift timings starting at 6AM to 12AM Comfortable working with both physical devices and cloud systems. Knows how to automate tasks to save time. Good at explaining technical stuff and writing documentation.

To support and provide input into the digital strategy roadmap with focus on identifying opportunities and the development of design automation solutions with the support of digital and automation head within the Maintenance and Operation Groups and imparting training. To assist in upgradation projects, analytics/,artificial intelligence with respect to software including firewalls and servers as well as troubleshooting with respect to software usage for Hot Line, Cold Line, Finishing Line and provide support related to IBA Configuration and Kepware Connectivity with Individual Machine. To assist in implementation of IIOT for risk management, artificial intelligence and augmented reality projects and analytics through VEDA, Neptunus , MTEL as well as safety compliance and reporting with respect to PPE usage. Data Scientist responsibilities include: Undertaking data collection, pre-processing and analysis Building models to address business problems Presenting information using data visualization techniques. Job Context & Major Challenges Job Context: This position will be responsible :- Identify valuable data sources and automate collection processes Undertake preprocessing of structured and unstructured data Analyze large amounts of information to discover trends and patterns Build predictive models and machine-learning algorithms Combine models through ensemble modeling Present information using data visualization techniques Propose solutions and strategies to business challenges Collaborate with engineering and product development teams This role is required to assist in upgradation projects with respect to software aspects of network switches, firewalls, new servers, complete cabling of fiber optics. Criticality is assisting in Industry 4.0. project initiatives and its implementation across the plant with focus on cyber security project consisting threat detection software (Clarity), managed network switches, next generation firewalls, new servers. A critical element of the role is to assist in implementing IIOT (Industrial Internet of Things) and monitoring analytics so that big data downtime prediction breakdown prediction and risk management shared by machine centers. It involves facilitating data exchange between machine and central network and leveraging artificial intelligence for augmented reality projects. Criticality is to assist in providing reliable process data automation (auto data log in) of production data across different machine centres. This role is also required to assist in safety compliance and reporting with respect to PPE usage. Critical aspects are supporting operation and maintenance of VEDA (video analytics) and analytical prediction software (Neptunus System & Aspen MTEL System as well as installation and continuous monitoring of firewall/ anti virus software towards cyber security across the plant. Other important aspects of the role are supporting Automation engineer to add data from Scada to SQL, data from IBA to Central IBA, providing and maintaining data for user in any form required by them for third party Integration, supporting individual automation engineer to maintain and troubleshoot database for Individual machine, assisting in maintaining Siemens, Rockwell and GE software Backup with help of Automation Engineer of respective area, working with vendor to maintain IIOT and Cybersecurity Software, assisting in Digital Project initiative, maintaining L2 Data from SQL to Ekaayan, maintaining Document related to Software and License of Central Server, giving support related to Thingworx IIOT Platform and helping User to troubleshoot data related issue, giving support in respect of creating interface between machine to machine to maintain seamless data flow, providing and maintaining data for user in any form required to them, Job Challenges:oNot disturbing existing operation of plant during changeover of systems oRetaining skilled manpower to maintain the sophisticated equipment and drive digitization oLimited resources to manage the such huge and complicated OT network. oContinuous Data Connectivity and accessibility across different machine centers for OT cyber security oSystem for IIOT platform interim data backup plan to upkeep IIOT functionality and restoration through cloud platform. oCentralized antivirus server for OT assets and its system control for patch update. oCentralized health monitoring system for OT assets across the plant . Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 1)Business Excellence Assisting in continuous availability of network switches, firewalls, new servers across Hotline, Cold line and Finishing Line through preventive and breakdown maintenance as well as shutdown and overhauling Assisting in driving artificial intelligence and augmented reality project, and monitors analytics Implementing of Standard Maintenance Practices of OT Assest Assisting in availability of Central IBA system for process data Availability Assisting in maintaining Veda System to improve the safety standard of the plant Assisting in monitoring analytics in IIOT Platform to meet the business need and add values to plant KRA2 2)Cost Giving inputs for planning and budgeting with respect to CAPEX related to software associated with digitization and automation Implementing cost saving initiatives by driving continuous process improvement without compromising quality KRA3 3)Cash Monitoring spares and consumables inventory in area under jurisdiction so as to optimize working capital and improve profitability and cash flows Monitoring energy consumption within budget KRA4 4)Customer Supervising data exchange between machine and central network and installing gadgets/ cards, machine centres connected with the network to support operations Minimising response time in providing information and solutions to all internal and external customers KRA5 5)Sustainability & Compliance Implementing IIOT (Industrial Internet of Things) towards sharing big data by machine centres for downtime prediction breakdown prediction and risk management Ensuring compliance of all statutory and environmental norms to the satisfaction of all statutory bodies/ auditors Driving digitisation projects Driving WCM, Kaizen and improvement projects for continuous improvement and greater sustainability KRA6 6)Safety Implementing cyber security involving installation of firewall/ anti virus software for cyber security Assisting in maintaining Veda System to improve the safety standard of the plant Safety compliance and reporting with respect to PPE usage

Admin & IT Support - Executive Location: Bengaluru Welcome to GO DESi!! We are aiming to make DESi Popular. Who are we... At GO DESi, our journey began with a trek to the Western Ghats, where our founder encountered the most delightful jackfruit bars made by locals. This experience sparked an idea: to share the rich diversity of Indias regional flavors with the world. GO DESi has since evolved into a thriving packaged food brand, offering treats like DESi POPz across 30,000+ stores nationwide. We aim to reinvigorate the desi foods category by overcoming barriers and expanding its appeal. Check out more about us. Follow the link below: https://bit.ly/4dWXm7r Brief: We are looking for a proactive Executive - Office Administration & IT Support to manage day-to-day admin operations and provide first-level IT support. The role involves facility management, vendor coordination, IT asset handling, and user support to ensure smooth office functioning and technical efficiency. Office Administration: Manage day-to-day administrative activities such as facility management, housekeeping coordination, courier services, stationery & inventory management, and vendor coordination. Oversee office maintenance, AMC contracts, and repairs in coordination with external vendors. Support HR/Admin in organizing meetings, events, and travel logistics. Monitor and ensure the timely renewal of licenses, insurance, and utility services (including electricity, water, etc.). Maintain records of admin expenses and ensure the timely processing of admin-related bills and payments. Implement and enforce office rules, safety policies, and cleanliness standards. Track AMC contracts (Fire Extinguishers, CCTV, etc.) and ensure timely renewals and service. Handle petty cash, admin purchase requests, cost tracking, and vendor invoice processing. Arranging ID Cards and Visiting cards IT Administration: Provide first-level support for basic IT issues (hardware/software troubleshooting, printer setup, network issues). Install, configure, and maintain office computers, printers, Wi-Fi routers, and related equipment. Manage user accounts (email, system login) and access rights in coordination with IT service providers. Maintain IT inventory - laptops, desktops, accessories, and ensure proper asset tagging. Liaise with external IT vendors for advanced support, AMC services, and software/license renewals. Maintain backup records, ensure antivirus updates, and assist in data security measures. Assist new employees with IT onboarding - system setup, email configuration, etc. Install and maintain basic IT infrastructure: computers, LAN/Wi-Fi routers, biometric devices. Provide first-level IT support: system issues, printer/scanner faults, email setup, password resets, etc. Why you should join GO DESi At GO DESi, we are growing exponentially and discovering new problems and creative solutions daily. We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things and experimenting. Thats why we seek out colleagues who embody our values. Here, you own your work, right from day one. You can grow enormously if you are a self-learner and embrace challenges.

Synoptek We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity. Responsibilities Systems Engineer I This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning. The Systems Engineer I is responsible for all aspects related to the maintenance, repair and support of systems and storage products to ensure continued operation and functionality. This role will act in a technical support and consulting capacity to ensure quality services are provided to both internal and external clients. Additionally, the Systems Engineer will serve as a mentor and leader for others in the organization and work to continually improve processes and practices. Duties and Responsibilities Ability to provide advanced end user support in an Enterprise environment. Ability to support Windows Desktop & Server operating systems Ability to interact with customers to schedule troubleshooting and downtime. Advanced understanding of Windows Patching Advanced understanding of antivirus software Ability to handle initiating, tracking, and reporting on software deployments Ability to run virus scans and report on outcome Basic understanding of VMware Bachelors degree or equivalent experience is required Qualifications Skills/Attributes Synoptek core DNA behaviors: Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses OwnIT: Shows integrity, innovation, and accountability in completing daily assignments Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company s business goals Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative Comprehensive knowledge of managed services & multi-tenant support environments Hands-on virtualization experience using VMware and/or Hyper-V Conceptual knowledge of how application data flows over the network (firm foundation of OSI model) Proven ability to isolate and diagnose problems with common Internet technologies: DNS, TCP/IP, SMTP, SNMP, HTTP, SSL Knowledge of Patching process and tools (Desktops and Servers) Operate with integrity, follow through on commitments, maintain a can-do attitude and demonstrate courage under pressure Comply with HR policies and meet general employment expectations Working Conditions We live by the motto work hard, play hard and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results. Work is performed primarily in an office or remote environment. May be subject to time constraints and tight deadlines. May require occasional travel. EEO Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. ","qualifications":" Skills/Attributes Synoptek core DNA behaviors: Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses OwnIT: Shows integrity, innovation, and accountability in completing daily assignments Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company s business goals Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative Comprehensive knowledge of managed services & multi-tenant support environments Hands-on virtualization experience using VMware and/or Hyper-V Conceptual knowledge of how application data flows over the network (firm foundation of OSI model) Proven ability to isolate and diagnose problems with common Internet technologies: DNS, TCP/IP, SMTP, SNMP, HTTP, SSL Knowledge of Patching process and tools (Desktops and Servers) Operate with integrity, follow through on commitments, maintain a can-do attitude and demonstrate courage under pressure Comply with HR policies and meet general employment expectations Working Conditions We live by the motto work hard, play hard and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results. Work is performed primarily in an office or remote environment. May be subject to time constraints and tight deadlines. May require occasional travel. EEO Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. ","responsibilities":" Systems Engineer I This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning. The Systems Engineer I is responsible for all aspects related to the maintenance, repair and support of systems and storage products to ensure continued operation and functionality. This role will act in a technical support and consulting capacity to ensure quality services are provided to both internal and external clients. Additionally, the Systems Engineer will serve as a mentor and leader for others in the organization and work to continually improve processes and practices. Duties and Responsibilities Ability to provide advanced end user support in an Enterprise environment. Ability to support Windows Desktop & Server operating systems Ability to interact with customers to schedule troubleshooting and downtime. Advanced understanding of Windows Patching Advanced understanding of antivirus software Ability to handle initiating, tracking, and reporting on software deployments Ability to run virus scans and report on outcome Basic understanding of VMware Bachelors degree or equivalent experience is required ","

Greetings from Datamark!!! Position: Information Security Analyst Experience : 4 Yrs+ of Experience Location : Ambattur Position Overview: The Information Security Analyst is responsible for the administration of the organizations information and data security policies and practices of the overall internal security audit program to ensure that the Company is protected in terms of security, compliance and confidentiality. Primary Responsibilities: Coordinates and assists with security activities for the enterprise Operate, maintain, and validate vulnerability scanning of Infrastructure, Applications, and APIs Review daily threat intelligence. Ensures compliance to security standards for assigned sites Schedules and administers internal security audits for Client and Physical Site Audits Follows up on remediation plans Support the management and maintenance of security tools with an emphasis on Security Information and Event Monitoring (SIEM) tools. Assist with the review of technical deployments for risk prior to deployment across the campus. Recommends risk mitigation solutions based on audit findings Maintains Security and Compliance Metrics monthly Assists in the development and delivery of IT risk and security awareness and compliance training programs Willingness to travel to DATAMARK global sites as necessary Other duties as assigned Minimum Qualifications: Education Requirements: Bachelors degree in Computer Science or related field, experience in lieu of degree can be considered Field Experience: At least four years of experience in Information Security Position Experience: At least four years of experience in an Information Security Analyst position, or similar position Demonstrated experience with traditional vulnerability analysis: identify, categorize, prioritize, track, and validate remediation of known vulnerabilities by accountable IT teams Other Qualifications: Certification in IT Security required Knowledge in Information Security policies and practices Knowledge of third-party auditing and risk assessment methodologies Experience in an IT Security related environment preferred Required Skills: Extremely organized and detail oriented. Capable of holding team members accountable to timely delivery of audit evidences. Practices and methods of IT strategy, enterprise architecture and security architecture Excellent analytical and problem-solving abilities to identify and remediate security risks Team-work mentality to develop security solutions in collaboration with other IT professionals. If you are interested please share your updated resume to jagadish.jayavel@datamark.net or contact us Whatsapp -9500681139

To handle daily technical support activities (hardware & Software diagnosis for desktops, laptops, smart phones & printers with in defined SLA guideline Office, Acrobat, Mail, SAP client etc. and internet browsers. IMAC (Install, Move, Add & change) related support activitie Antivirus, Patches, disk fragmentation & windows updates etc. to ensure proper functioning of computer systems.

Requirements and skills Proven work experience as a MAC OS Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Mac OS, Windows environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude

Job Description of Lead Systems Administrator for Infinite Computer Solutions Title: Lead Systems Administrator (E4) Location: Bangalore Experience : 10 - 12 Years Job Description: Strong understanding and hands on Google Cloud Platform (GCP) services and administration including Compute Engine, Virtual Private Cloud, Cloud Storage, and other relevant services. Experience in managing and troubleshooting Windows Server environments, including Active Directory, IIS, DNS, DHCP , Windows server Upgrades, migration and other related technologies. Good experience with Print / File servers , FTP and SFTP Familiarity with Cloud management tools , cost optimization techniques, and security best practices. Experience with troubleshooting complex issues across application tiers, including web servers, application servers, and databases. Experience with scripting languages like PowerShell, Python and automation tools like Terraform or Ansible for infrastructure management. Familiarity with ITSM tools like ServiceNow for incident and change management. Experience with VMware / Hyper-V virtualization platform, including vCenter Server / Hyper-V Manager, vSAN, and other related technologies. Good knowledge and understanding on Backup (Rubrik, Commvault, etc.) and Storage Technologies. Strong knowledge of Windows Server Patch Management (WSUS / SCCM) and other OS hardening techniques. Vulnerability remediation - Have understanding on VAPT tools (Qualys, Rapid7 etc.) Experience in Installing, configuring, managing and updating antivirus software on Windows servers ( Microsoft Defender ) Familiar with monitoring tools like SolarWinds, Prometheus, Zabbix etc. Understanding of CI/CD pipelines and DevOps principles for application deployment and infrastructure management.

Company description Resources is the backbone of Publicis Groupe, the world s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare, and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do their best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications, and tools to enhance productivity, encourage collaboration, and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview Hands on Experience on Handling Windows File Server, Backup, Restoration Attributes/behaviours Demonstrated service excellence Ability to work in remote environment Strong Written and Oral communication Energetic and driven personality The key accountabilities for this role are; Should have Excellent Experience in MS Office/Outlook, Email Configuration, Backup Experience in Android & I-OS mobile OS, Mail & Apps troubleshooting Experience in Ticket process and SLA - Incidents / service requests, Escalation Matrix Experience of handling Asset/inventory record process, movements etc. Knowledge of Patch management, Antivirus Troubleshooting Troubleshooting and installation of Network MFD Printers Awareness of Information security policy and adherenc Qualifications Experience/Qualifications Bachelor s degree in Computer Science, Information Systems or Engineering Minimum 1.5+ years experience of troubleshooting Windows and MAC OS Knowledge Should have exposure to basic network troubleshooting, VPN, Remote Support Coordination with IT vendor for warranty support and call logging Skills (including technology)

Provide technical support to end-users, addressing hardware and software issues. Troubleshoot and resolve problems related to Windows OS, O365, email, and network connectivity. Manage software installations, including antivirus, Citrix, and VPN clients. Utilize ticketing systems like BMC Remedy or ServiceNow to track and resolve incidents. Deliver excellent customer service and maintain high satisfaction levels while working in a 24/7 rotational shift environment. #JoinOurTeam #NowHiring #ApplyToday

Job Title: Sr. Technical Representative Job Description Completes work with limited degree of supervision· Likely to act as an informal resource for colleagues with less experience· Responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. Requires fundamental knowledge of basic troubleshooting of desktops, phones and computer related accessories. Requires intermediate knowledge for hardware and software troubleshooting. Demonstrates excellent knowledge of systems analysis for hardware and software. May recommend process improvement. Principal Duties and Responsibilities: Ensure improved response and resolution to Incident and Service Requests raised by users within SLA Support IT workgroups, Situation Management on Break fix as well as provide proactive approach to infrastructure checks to ensure 99.2% uptime Implementation of Client specific and Organizational IT security policies Function as second-tier support for systems software, with escalation to internal resources for hardware and software issue resolution. Ensure regular meeting with Customers to understand needs and devise solutions in accordance. Performs site maintenance checklist to ensure information security compliance. Review, analyze and escalate issues with the updating of antivirus definition and Microsoft patches on all systems. Performs backup, data recovery and Offsite Tape movement for the onsite servers. Ensure that Inventory data is available real-time. SOH is ordered in advance. Support site manager in roster and act as a backup in his absence. Support Site Manager on Purchases and Bill payments. Ensure participation on EDR calls, provisioning of checklist and working with team and Site manager to ensure on time Project delivery Technical: Technical Support Agility Computer System Literacy Application Software Support & Mgmt. Operating System Support & Mgmt. Enterprise Application Support & Mgmt. Network/Telecom Support Competent Call Center Applications Literacy Core and Leadership: Strong Character Ethic Effective Communication Client Relationship Management Team Player Managing Self Performance Developing Self and Others Continuous Improvement, Problem Solving, etc Location: IND Gurugram - 2nd, 3rd and 4th Flrs, RMZ Infinity Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1626374

Job description Seeking a freelance project that will allow you to work from home while making a difference in the world of technology? If you are someone who is passionate and enjoys staying ahead of the tech curve this part-time remote project with flexible working hours might be what you are looking for! The estimated hourly earnings for this role is 3.50 USD. Payment is based on completed tasks. A Day in the Life of a Personalized Internet Ads Assessor: In this role, you will be reviewing online advertisements by rating them on their relevance to the search terms used as well as providing feedback on their language and cultural relevance in order to improve their content, quality, and layout Your ultimate goal will be to contribute towards making internet search and online advertising more relevant and interesting for millions of users, including yourself. Join our team today and start putting your skills to work for one of the world's leading online advertising platforms while being a part of a supportive community that offers: Access to complimentary mental health support benefits like free EAP and Mindfulness Apps. Dedicated, responsive well-being team proactively offering well-being education each month, as well as quarterly initiatives. TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements Working as a freelancer with excellent communication skills with full professional proficiency in English and Urdu Having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in India Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content Daily access to a broadband internet connection, a smartphone (Android 4.1, iOS 8 or higher), and a personal computer with antivirus software to work on. You’ll also need a Barcode Scanner application to be installed on your smartphone to complete certain tasks. Assessment In order to be hired into the program, you’ll take a language assessment and an open book qualification exam that will determine your suitability for the position and complete ID verification. Don’t worry, our team will provide you with guidelines and learning materials before your exam. You will be required to complete the exam in a specific timeframe but at your convenience! Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. After Applying Once you’ve submitted your application, please provide the above details at your earliest convenience to lara.gianan@telusdigital.com with the subject line: Application to Personalized Internet Ads Assessor – Urdu (Remote, India) (LinkedIn). This helps our recruitment team track your application and provide timely updates.

Job Description As a Senior Security Analyst/Engineer, you will be responsible for supporting the security operations of our organization by assisting in the monitoring, detection, and response to security incidents. This role offers a blend of security analysis and engineering tasks. This position offers a progression from foundational knowledge to more advanced responsibilities, allowing you to contribute significantly to the organization's cybersecurity efforts. Key Responsibilities: Security monitoring and analysis You assist in monitoring security events and alerts from various sources such as SIEM, IDS/IPS, antivirus systems, and endpoint detection platforms You conduct initial analysis of security events to determine their nature and potential impact on the organization You collaborate with senior analysts to investigate and respond to security incidents, including malware infections, phishing attempts, and unauthorized access attempts. Incident response You contribute to incident response activities by providing technical assistance during security incidents, including containment, eradication, and recovery efforts You document incident response procedures, develop post-incident reports, and conduct lessons learned sessions to improve incident handling capabilities You implement proactive measures to enhance incident detection and response capabilities, such as developing playbooks for common attack scenarios. Vulnerability management You support the vulnerability management process by assisting in vulnerability scanning, assessment, and remediation efforts You help prioritize and track the resolution of identified vulnerabilities in systems and applications You collaborate with system owners and IT teams to ensure timely patching and mitigation of identified vulnerabilities, leveraging automation and orchestration where possible You conduct security assessments and penetration tests to identify weaknesses in systems, applications, and network infrastructure. Security tool You assist in the administration and configuration of security tools and technologies, such as firewalls, intrusion detection/prevention systems, and endpoint security solutions You participate in the evaluation and testing of new security technologies to enhance the organization's security posture You optimize the configuration and tuning of security tools and technologies to improve detection accuracy, reduce false positives, and enhance overall effectiveness You evaluate emerging security technologies and solutions, recommending and implementing enhancements to the security toolset based on industry best practices and organizational requirements. Security awareness and training You support security awareness and training initiatives by assisting in the development of educational materials and delivering security awareness briefings to staff. Qualifications and Skills: Bachelor's degree ( Bachelor of Engineering / Bachelor of Technology) in Information Technology , Computer Science, Information Security, or related field 8-12 years of experience in a cybersecurity role with progressively increasing responsibilities Strong understanding of cybersecurity principles, threat landscape, and attack methodologies Proficiency in security tools and technologies such as SIEM, EDR, IDS/IPS, firewalls, and vulnerability scanners Excellent analytical, problem-solving, and decision-making skills Effective communication and stakeholder management abilities Certifications such as CompTIA Security+, CEH (Certified Ethical Hacker), or equivalent are a plus. Experience Demonstrated experience in conducting security analysis, incident response, and vulnerability management in a complex environment Hands-on experience with security tool optimization, security assessments, and penetration testing Proven track record of incident response efforts and effectively managing security incidents from detection to resolution. Career development This role offers a valuable opportunity for career growth and development in the field of cybersecurity. As you gain experience and proficiency, you will have the opportunity to progress into more specialized roles such as Senior Security Analyst, Incident Responder, or Security Engineer. Continued learning and professional certifications will be encouraged to enhance your skills and knowledge in the cybersecurity domain. Your Team Global cyber security team has the mission to enable Carmeuse digitalization strategy without security compromises. The cyber team is composed of regional senior security managers, cyber architects based around the globe with major presence in US, Belgium & Romania. Global cyber team is in charge of security design, delivery and operations to safeguard Carmeuse digital IT & OT footprint. Working with our cybersecurity team, you'll be at the forefront of innovation designed to strengthen our operations. Your Manager Victor Alexandrescu, 45 years old, is the leader of the team. With more than 20 years' experience, he brings a wealth of practical knowledge to the role. Victor joined Carmeuse 1 year ago. His management style is direct and based on trust and support. He focuses on efficiency and continuous improvement, always looking for ways to optimize processes and enhance team performance. He promotes a mindset centered on proactive problem-solving and achieving tangible results. Why Should You Join? We truly believe that where you work matters and, as a family business, we know what makes our employees happy! Permanent contract Flexible working hours Home working policy Competitive salary package and benefits A lot of growing possibilities A strong HR and training policy to develop your skills Work life balance #Hybrid The Recruitment Process: If you apply for this great position, you could go through these different steps: Georges Mensah-Boateng, our Talent Acquisition Lead will analyze your Résumé and cover letter A first "Teams" interview will be scheduled with Georges. You will take 2 personality questionnaires. He will want to know more about you, as a person and as a professional. He will assess your motivations and answer to your questions You will have a second interview with Victor Alexandrescu (our Cybersecurity Delivery Manager) and Aurelie Mordant (our HRBP). The last interview will take place with Stavros Georgakopoulos (our Cyber Security Architect), Rusty Gavin (our OT Cyber Security Lead) and Eugene Marchenko (our IT Security Director).

Job Title: IT Administrator / Network & System Administrator Experience Required: 3 years in IT Administration, Network & System Support, and Vendor Coordination Salary: ₹25,000 – ₹30,000 per month (Based on experience and skill set) Shift: 10AM to 7PM – Monday to Friday (Saturdays are flexible) Location: Magnum Galaxy Tower-1, Sec-58, Gurgaon -122011 About the Role: We are looking for a proactive and experienced IT Administrator / Network & System Administrator to join our team. The ideal candidate will be responsible for managing our IT infrastructure, ensuring network and system uptime, providing user support, handling hardware and software installations, and maintaining relationships with external vendors and service providers. This role requires a balance of hands-on technical knowledge and strong organizational skills to manage day-to-day IT operations effectively. Key Responsibilities: 1. Network & System Administration Maintain and monitor local area networks (LAN), wide area networks (WAN), Wi-Fi systems, and internet connectivity. Install, configure, and troubleshoot hardware (servers, routers, switches, firewalls, desktops, laptops, printers). Manage user accounts, access control, system backups, and data recovery protocols. Oversee the performance of servers, backup systems, antivirus software, and firewall configurations. Ensure data security, patch management, and IT compliance. 2. User Support & Troubleshooting Provide Level 1 and Level 2 technical support to employees for hardware, software, and networking issues. Maintain inventory of IT assets and manage IT ticketing system or support logs. Conduct periodic audits and health checks of all IT systems. 3. Software & Tools Management Install, update, and manage OS, productivity tools, antivirus solutions, and custom software. Administer business applications including email clients (Outlook/Google Workspace), office tools, etc. Maintain and configure video conferencing setups (Zoom, Teams, etc.). 4. Vendor & AMC Management Coordinate with external vendors for procurement of hardware/software, repairs, AMC renewals, and service calls. Track IT-related purchases, licenses, and warranties. Negotiate and manage Annual Maintenance Contracts (AMCs) and Service-Level Agreements (SLAs). Maintain proper documentation of vendor dealings, quotations, and payment schedules. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. 3 years of relevant experience in IT support, systems, and network administration. Strong understanding of Windows/Linux servers, Active Directory, networking protocols, and cloud basics. Hands-on experience with firewalls, switches, routers, and endpoint management. Good knowledge of IT security practices and backup solutions. Experience in vendor coordination and managing AMCs/contracts. Strong problem-solving and communication skills. Ability to prioritize tasks and work independently under minimal supervision. Work Environment: Full-time, On-site role 5-day working schedule (Saturdays are flexible) Fast-paced, collaborative team environment How to Apply: Interested candidates can share their resumes at hr@cosmoindia.in with the subject line: “Application for IT Administrator Role” or WhatsApp to 9953692702 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you comfortable to come at office for interview? Can you join immediately? What is your monthly in hand salary? Education: Bachelor's (Required) Experience: IT admin : 3 years (Required) hardware & network configuration: 3 years (Required) Vendor management: 3 years (Required) data security: 3 years (Required) networking protocols: 3 years (Required) Linux: 3 years (Required) LAMP stack: 3 years (Required) Location: Gurgaon, Haryana (Required) Work Location: In person Expected Start Date: 14/07/2025

Job Description: Near Bawal, Haryana - location Good Communication Skill with atleast 2 year experience. Handling desktop (outlook, antivirus, basic networking, hardware /OS / Applications troubleshooting). Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Candidate should be willing to work on 24/7 shifts and 6 working days in a week. Only Male candidates can apply. Able to join on immediate. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹250,000.00 per year Benefits: Food provided Health insurance Life insurance Paid sick time Provident Fund Shift: Day shift Work Days: Weekend availability Work Location: In person

Job description Job description Installing new software Installing new hardware (servers, printers, computer workstations, etc.) Setting up user accounts, permissions and passwords Overseeing security of all systems, especially the internet, and installing antivirus protection Fixing network faults Network maintenance Technical support for people using the network Day to day admin and monitoring of network use Must have knowledge of networking and installation of CCTV camera, routers etc. In depth knowledge of the four network types (LAN, WAN ) and IP addressing Job Types: Full-time, Regular / Permanent Benefits: Food provided Health insurance Shift: Day shift Experience: total work: 0-1 year Willingness to travel: 25% (Preferred) Job Type: Full-time Pay: ₹12,638.69 - ₹25,000.00 per month Benefits: Health insurance Schedule: Morning shift Supplemental Pay: Yearly bonus Ability to Commute: Mohali, Punjab (Required) Ability to Relocate: Mohali, Punjab: Relocate before starting work (Required) Job Types: Full-time, Permanent Pay: ₹11,169.16 - ₹20,965.46 per month Benefits: Health insurance Shift: Day shift Work Days: Monday to Friday Weekend availability Work Location: In person Job Type: Full-time Pay: ₹11,169.16 - ₹20,965.46 per month Benefits: Food provided Health insurance Shift: Day shift Work Days: Monday to Friday Work Location: In person

Job description Installing new software Installing new hardware (servers, printers, computer workstations, etc.) Setting up user accounts, permissions and passwords Overseeing security of all systems, especially the internet, and installing antivirus protection Fixing network faults Network maintenance Technical support for people using the network Day to day admin and monitoring of network use Must have knowledge of networking and installation of CCTV camera, routers etc. In depth knowledge of the four network types (LAN, WAN ) and IP addressing Job Types: Full-time, Regular / Permanent Benefits: Food provided Health insurance Shift: Day shift Experience: total work: 0-1 year Willingness to travel: 25% (Preferred) Job Type: Full-time Pay: ₹12,638.69 - ₹20,000.00 per month Benefits: Health insurance Schedule: Morning shift Supplemental Pay: Yearly bonus Ability to Commute: Mohali, Punjab (Required) Ability to Relocate: Mohali, Punjab: Relocate before starting work (Required) Job Types: Full-time, Permanent Pay: ₹11,169.16 - ₹20,965.46 per month Benefits: Health insurance Shift: Day shift Work Days: Monday to Saturday Work Location: In person Job Type: Full-time Pay: ₹11,169.16 - ₹20,965.46 per month Benefits: Food provided Health insurance Shift: Day shift Work Days: Monday to Friday Work Location: In person

E-mail configuration , Installation & Trouble shooting-O365 Full Suite Operating System Installation & Configuration & Troubleshooting - Win 10,11 Antivirus, MS Office, Mailing clients, and other software - Installation, Configuration & FLT Configuration -Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners, Barcode Machines, VC devices Patch management for desktops, laptops Knowledge of Earthing / Basic about UPS Knowledge of Configure & FLT - Video conferencing system Troubleshooting all network and application issues Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. Help resolve software and technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Resolving the issues through Phone, chat, and email communication channels. Job Type: Full-time Pay: ₹144,000.00 - ₹240,000.00 per year Shift: Day shift Work Location: In person

DHCP 2.Domain & Workgroup 3.Outlook configuration 4.POP & SMTP & IMAP 5.PST & OST 6. Switch types 7.Ticketing tool 8.Private IP & Public IP 9.Type of printer 10.O365 E-mail configuration , Installation & Trouble shooting-O365 Full Suite Operating System Installation & Configuration & Troubleshooting - Win 10,11 Antivirus, MS Office, Mailing clients, and other software - Installation, Configuration & FLT Configuration -Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners, Barcode Machines, VC devices Patch management for desktops, laptops Knowledge of Earthing / Basic about UPS Knowledge of Configure & FLT - Video conferencing system Troubleshooting all network and application issues Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. Help resolve software and technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Resolving the issues through Phone, chat, and email communication channels. Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Shift: Day shift Work Location: In person

Job Information Date Opened 07/01/2025 Industry Manufacturing Job Type Full time City Udaipur State/Province Rajasthan Country India Zip/Postal Code 313001 Job Description Key Responsibilities: Prepare, verify, and maintain records and documentation. Data entry and management of digital and physical files. Assist in preparing reports, invoices, shipping documents, and compliance records. Ensure all documents are accurate, complete, and filed on time. Coordinate with internal departments for smooth documentation flow. Maintain confidentiality and handle sensitive information with discretion. Track and retrieve documents as needed for reference or audit purposes. Ensure documents comply with company and industry regulations. Maintain records of IT tickets, assets, maintenance logs, and incident reports. Qualifications: Bachelor’s Degree in IT, Computer Science, BCA, MBA - IT or related field 1–2 years of relevant experience in IT support or system administration Technical Skills: Proficient in Windows, MS Office, and basic networking Familiar with antivirus, backup tools, and IT asset management

Job Title: IT Computer Lab Assistant Location: Rama University, Mandhana, Kanpur Reports To: Lab In-Charge / Department Head Job Summary: Rama University is looking for a proactive and technically skilled Computer Lab Assistant to support the efficient day-to-day operations of our computer labs. The ideal candidate will be responsible for maintaining lab equipment, providing technical support to students and faculty, assisting during practical sessions, and ensuring that the lab remains an organized, functional, and secure learning environment. Key Responsibilities: Lab Setup & Maintenance: Ensure all computers, peripherals, and lab equipment are in working order before lab sessions. Perform routine maintenance on lab systems, including cleaning, software updates, and hardware checks. Install and configure operating systems and academic software as required. User Support: Assist students and faculty during lab sessions with login issues, software usage, and printing tasks. Troubleshoot hardware and software issues in real time and escalate unresolved problems to the IT department. Provide basic technical support and guidance on lab usage policies. Inventory & Documentation: Maintain records of lab assets including computers, accessories, and software licenses. Track hardware and software issues and report maintenance or replacement needs. Maintain usage logs, attendance sheets, and incident reports as needed. Network & Security Support: Ensure lab systems are connected to the university network and internet. Monitor usage to prevent misuse of lab resources and enforce lab rules. Ensure antivirus and security updates are regularly applied to all systems. Assisting Academic Activities: Support faculty during practical classes by preparing systems and software in advance. Help students understand basic software or programming environments used during coursework. Assist in the organization of technical workshops, assessments, and lab examinations. System Updates & Troubleshooting: Apply system updates, software patches, and drivers as needed. Troubleshoot minor networking issues (LAN, printer sharing, etc.). Assist with data backup and file recovery when necessary. Qualifications & Skills: Education: Diploma / Bachelor's degree in Computer Science, Information Technology, or related field. Experience: 2–5 years of relevant experience in computer lab support or technical assistance (freshers with good skills may apply). Technical Skills: Basic knowledge of computer hardware, operating systems (Windows/Linux), and MS Office Suite. Familiarity with common academic and programming software (e.g., Python, Java, MATLAB, MS Office, NetBeans). Understanding of LAN, printers, and system networking is a plus. IT Hardware and networking course is a plus. Working Conditions: Full-time position with a requirement to be present during lab hours and practical sessions. May require flexible working hours during exams or workshops. Role involves standing and walking around lab spaces frequently.

We are seeking an experienced and strategic IT Manager / Senior Manager to oversee and strengthen the IT infrastructure and digital transformation of our real estate business. The ideal candidate will have a deep understanding of real estate operations, systems integration, ERP/CRM tools, and the ability to lead tech initiatives that enhance business efficiency, customer engagement, and data security. Responsibilities: 1. IT Infrastructure & Network Management Manage and maintain office IT infrastructure (servers, LAN/WAN, routers, firewalls, printers, CCTV, etc.) Oversee system performance, reliability, and capacity planning across all sites. Ensure data backups, storage, and disaster recovery systems are in place and tested. 2. Software & Application Management Implement, upgrade, and maintain real estate-specific ERP, CRM, document management systems, etc. Collaborate with business teams to deploy tools for project management, sales, leasing, and finance. Evaluate and manage third-party vendor relationships for application support. 3. Cybersecurity & Data Protection Define and enforce cybersecurity policies, access controls, and data protection protocols. Monitor systems for vulnerabilities, breaches, and ensure antivirus/endpoint protection is updated. Conduct security audits and awareness training for users. 4. End-User Support & IT Helpdesk Supervise IT support staff to ensure timely resolution of hardware/software/user issues. Manage a helpdesk ticketing system to track and report issue trends. Ensure minimum downtime and prompt onboarding of new employees with required IT tools. 5. Strategic IT Planning & Budgeting Identify opportunities for technology upgrades to improve operational efficiency Develop and monitor IT budgets for hardware, software, licensing, and services. Evaluate emerging technologies (cloud, automation, analytics) relevant to real estate operations. 6. Compliance & Documentation Ensure IT practices comply with internal policies and external regulations (e.g., RERA, ISO). Maintain up-to-date IT asset register, licenses, SOPs, and vendor contracts. Qualifications Education: Bachelor’s or Master’s degree in Computer Science / IT / Engineering or related field. Experience: 8–15 years of relevant experience in IT management Technical Skills: ERP/CRM platforms (SAP, Oracle, Salesforce, etc.) Network administration and cloud infrastructure (AWS, Azure) Cybersecurity protocols and disaster recovery Automation tools and integration APIs

Job Title: ICT Helpdesk Support Engineer – L2 Department: ICT Operations SBU: ICT Reporting Structure: Responsible To: AM / Manager – Helpdesk & Support Accountable For: System Admin To Consult: AM / Manager – Helpdesk & Support To Inform: AM / Manager – Helpdesk & Support Employment Matrix Mode of Employment: Permanent / Temporary / Consultant – Permanent Work Pattern: Full time / Part time / Hourly basis – Full Time / 24x7 shifts Purpose of the Job The ICT Helpdesk Support Engineer will be responsible for providing first-line support to all users within the organization, ensuring the resolution of technical issues related to hardware, software, network, and accounts. The role involves assisting users with ticket resolution, troubleshooting IT-related issues, and offering proactive support for a range of technologies including M365, VPNs, mobile device management, email, WiFi and access control systems, and other day-to-day requirements. Job Responsibility Install, configure, and troubleshoot desktop computers, laptops, printers, and other IT devices. Manage and maintain hardware inventories, performing regular assessments to ensure optimal performance. Assist with hardware upgrades, replacements, and repairs. Install, configure, and support software applications, including operating systems (Windows, macOS), office productivity suites (Microsoft 365, Adobe, etc.), and proprietary software. Ensure software updates, patches, and security fixes are applied regularly. Provide technical assistance for software-related issues and provide solutions or escalate issues when necessary. Respond to user support requests, resolving technical issues via phone, email, and in-person. Provide training and documentation for end users on how to use software and hardware effectively. Ensure users have access to the systems, tools, and resources they need to perform their jobs efficiently. Troubleshoot and resolve problems related to network connectivity, printers, devices, and user accounts. Provide support for M365 applications such as Outlook, Teams, SharePoint, OneDrive, and Exchange. Assist in configuring M365 security features, such as multi-factor authentication (MFA) and data loss prevention (DLP). Support and troubleshoot local area networks (LAN) and wide area networks (WAN) for internal systems. Assist with network configuration, connectivity, and performance monitoring. Install, configure, and maintain antivirus software on all endpoints. Monitor for malware, viruses, and other threats, responding swiftly to incidents and ensuring system integrity. Ensure compliance with organizational security protocols and best practices. Maintain records of IT incidents, problems, and resolutions. Document all system configurations, installations, and upgrades. Technical / Functional Skills Required Proven experience in IT support, preferably in a similar role. Strong knowledge of hardware troubleshooting, operating systems, and software support. Experience with Microsoft 365 suite (Exchange, Teams, SharePoint, OneDrive). Familiarity with LAN/WAN network setup, troubleshooting, and configuration. Understanding of security principles, including antivirus software, firewalls, and access control systems. Familiarity with compliance requirements such as ISO, PCI, GDPR or similar regulations. Soft Skills Required Good analytical skills and communication skills. Ability to identify the problems and find creative solutions within the timeline. Ability to manage multiple tasks, prioritize effectively, and meet deadlines. Effective hardware and software problem-solving abilities. Display empathy and positive regard for others in written, verbal, and non-verbal communications. Work effectively with colleagues by practicing punctuality, respect for deadlines, collaborative problem-solving, and honest communication. Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions. Experience Range (in Yrs) Between- 2-5 Years Educational Qualification Required Graduate with Good ICT Experience ADDITIONAL/SPECIAL SKILLS REQUIRED (IF ANY) Good understanding of ITIL & ISO quality processes