ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for a Billing Specialist , who is responsible for tasks revolving monthly billing with vendors, customers, and internal teams. The Billing Specialist will work closely with the Finance, Client Success, and Operations teams to research and assist with client accounts and audits. The Billing Specialist should be accurate and reliable in handling accounts and documents in order to contribute to the accurate preparation of monthly billing. This is an onsite role. What you will do: Responsible for translating monthly vendor invoices and data feeds into invoices for customers on time Manage In-Service/Recurring Service Start Dates across all product lines Reviewed new deals/system settings to ensure proper billing is established in Business Systems Research/resolve billing inquiries, and assist with client account reconciliation Work closely with both Finance, Client Success, Operations and other departments to ensure billing accuracy Respond in a timely manner to sales, client and internal inquiries, and assist with quarterly audits when necessary Occasional Ad-hoc project requested by management. Who you are: 2+ years’ billing experience Solid analytical and problem-solving skills Demonstrable attention to detail Demonstrated ability to review and interpret contracts as it relates to billing details Strong communication skills (written/oral) Must be able to multi-task, work independently and adhere to strict deadlines ECI’s culture is all about connection – connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI is looking for an experienced and detail-oriented Senior Network Compliance Engineer to join our Network Engineering Department within our dynamic (MSP) environment. In this senior-level role, you’ll be responsible for overseeing network compliance strategy, ensuring internal and client network environments meet regulatory, contractual, and security standards. You’ll lead efforts to assess, document, and harden network infrastructure across a diverse client base and serve as a critical bridge between engineering, cybersecurity, and compliance functions. This is an onsite role. What you will do: Lead the design and enforcement of network compliance standards across internal and client-facing infrastructure, including firewalls, VPNs, routing/switching, segmentation, and cloud networking. Oversee technical audits of network configurations to ensure alignment with compliance frameworks such as SOC 2, PCI-DSS, HIPAA, NIST, ISO 27001, or client-specific regulatory requirements. Define and maintain network hardening baselines, security controls, and access control standards in collaboration with the network engineering team. Serve as the subject matter expert (SME) for all network compliance initiatives during client onboarding, contract reviews, and formal audits. Conduct gap analyses and risk assessments, and drive remediation efforts with engineering teams to close compliance deficiencies. Lead the development and maintenance of compliance documentation, including network architecture diagrams, control maps, SOPs, and audit evidence packages. Act as a senior advisor to clients on network compliance best practices, supporting business continuity, regulatory alignment, and technical scalability. Partner with the security and GRC teams to support incident response investigations related to network-level breaches or violations. Mentor junior compliance engineers and serve as a go-to resource within the department for all compliance-related technical inquiries. Stay current on regulatory changes and evolving threats, helping the organization and its clients stay ahead of risk and regulatory exposure. Who you are: Bachelor’s degree in Information Technology, Network Engineering, Cybersecurity, or a related field (or equivalent experience). 5+ years of hands-on experience in network engineering, security, or compliance, with at least 2 years in a senior or lead role. Deep understanding of networking concepts and infrastructure, including TCP/IP, VLANs, VPNs, BGP, OSPF, ACLs, firewalls, SD-WAN, and cloud connectivity. Direct experience working with compliance frameworks such as SOC 2, HIPAA, PCI-DSS, NIST, or ISO 27001 in a multi-tenant MSP or consulting environment. Proficiency with industry-standard security and network tools such as Fortinet, Cisco, Palo Alto, SolarWinds, Nessus, Tenable, or SIEM platforms. Excellent analytical, documentation, and communication skills – capable of working with both technical engineers and non-technical stakeholders. Bonus points if you have: Professional certifications such as CISSP, CISM, CISA, CCNP Security, PCNSE, CompTIA CASP+, or GIAC GCCC. Experience working in cloud or hybrid environments (AWS, Azure) with a focus on network security and compliance. Familiarity with MSP tools such as ConnectWise, N-Able, Datto, Autotask, or ServiceNow. Experience with client-facing security assessments and remediation planning across regulated industries (finance, healthcare, legal, etc.). ECI’s culture is all about connection – connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI is looking for a Network Compliance Engineer to join our Network Engineering Department within a dynamic (MSP) environment. This role is critical in ensuring that both internal and client network infrastructures adhere to industry regulations, security policies, and best practices. You will collaborate with network engineers, security teams, and clients to implement and maintain network compliance frameworks, ensuring secure, reliable, and scalable network environments. As a Network Compliance Engineer, you will be responsible for performing assessments, audits, and remediation efforts, ensuring networks are compliant with relevant regulatory standards such as SOC 2, PCI-DSS, HIPAA, NIST , and other industry-specific requirements. This is an onsite role. What you will do: Ensure Compliance: Conduct regular compliance assessments for internal and client network infrastructure, ensuring they meet industry standards (SOC 2, HIPAA, PCI-DSS, NIST, ISO 27001) and internal security policies. Documentation & Reporting: Develop and maintain network compliance documentation, including risk assessments, configuration baselines, security policy compliance, and audit evidence for clients. Audits & Reviews: Perform network audits to verify compliance with established network security policies, best practices, and relevant industry regulations. Collaboration: Work closely with network engineers and security teams to design, implement, and maintain compliant network solutions for client environments. Remediation & Gap Analysis: Identify and track compliance gaps or vulnerabilities within client networks, and work to remediate those issues with network engineering teams. Compliance Monitoring: Use network monitoring tools (e.g., SolarWinds, PRTG) to continuously assess network configurations and activities for compliance and security risks. Client Interaction: Serve as a compliance advisor for clients, guiding them on how to align their network infrastructures with regulatory and security requirements. Incident Response: Support the incident response process when network-related compliance breaches or security incidents are detected, ensuring corrective actions are implemented. Training & Awareness: Educate and train internal teams and clients on compliance best practices, network security policies, and regulatory requirements. Continuous Improvement: Stay up to date with industry trends, evolving regulations, and emerging threats, integrating those insights into compliance strategies. Who you are: Bachelor’s degree in Information Technology, Network Engineering, Cybersecurity, or a related field (or equivalent work experience). 3+ years of experience in network engineering or network compliance, preferably in an MSP environment. Solid understanding of network protocols, including TCP/IP, VLANs, VPNs, firewalls, NAT, and routing (OSPF, BGP). Hands-on experience with firewall technologies (e.g., Fortinet, Cisco ASA, Palo Alto) and network monitoring tools (e.g., SolarWinds, PRTG, Auvik). Familiarity with industry standards and regulations like SOC 2, HIPAA, PCI-DSS, NIST, and ISO 27001. Strong analytical skills with the ability to assess and resolve network compliance issues. Excellent written and verbal communication skills, particularly for documentation and client-facing interactions. Bonus points if you have: Certifications such as CompTIA Security+, CCNA Security, CISSP, CISA, PCNSE, or Fortinet NSE. Experience with cloud networking, including AWS or Azure compliance standards. Exposure to SIEM tools (e.g., Splunk, LogRhythm) and vulnerability management tools (e.g., Nessus, Qualys). Familiarity with MSP platforms like ConnectWise, Datto, N-Able, or Autotask. Ability to work with cross-functional teams (e.g., security, DevOps, IT) to enforce security policies. ECI’s culture is all about connection – connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for a Senior Systems Escalation Engineer , who specializes in PowerShell scripting, Linux Bash scripting, and server/workstation troubleshooting. The ideal candidate will also take a proactive approach in addressing vulnerabilities across Windows and Linux environments, crafting and implementing remediation plans to ensure system security. This is an onsite role. What you will do: Key Responsibilities: Scripting and Automation: Develop, maintain, and optimize PowerShell scripts for Windows environments and Bash scripts for Linux systems to automate administrative and operational tasks. Troubleshooting: Diagnosing and resolve complex issues related to server and workstation patching, ensuring minimal downtime and quick recovery. Provide advanced-level technical support for both Windows and Linux systems. Vulnerability Management: Perform vulnerability assessments across Windows and Linux platforms to identify security risks. Create and implement vulnerability remediation plans to address identified risks promptly and effectively. Collaborate with IT and security teams to track remediation progress and ensure compliance with organizational policies. Patch Management: Analyze, test, and deploy patches for servers and workstations, addressing both functional and security requirements. Establish best practices for patching processes to reduce system vulnerabilities and enhance performance. Documentation: Prepare detailed documentation, including scripts, troubleshooting guides, vulnerability reports, and remediation action plans. Who you are: 7+ years of relevant experience in scripting, troubleshooting, and vulnerability remediation. Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field (or equivalent work experience). Strong experience in PowerShell and Bash scripting for automation and troubleshooting purposes. In-depth knowledge of Windows and Linux systems, including server and workstation environments. Expertise in vulnerability assessment methodologies and tools (e.g., Nessus, Qualys, OpenVAS). Experience with patch management tools and techniques in enterprise environments. Ability to analyze system logs and provide actionable insights for remediation. Bonus points if you have: Excellent communication skills to work with cross-functional teams and present findings to stakeholders. ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting Opportunity for Sr. Backend Engineer . We are seeking a skilled Backend Engineer with strong expertise in ETL processes and code conversion. The ideal candidate will be proficient in managing data ingestion, maintaining code repositories, and rewriting Python scripts in C#. This is an Onsite role. What you will do: ETL Support: Develop and maintain ETL processes to ingest data from third-party FTP/SFTP accounts. Create reports based on business use cases. Ensure data integrity and accuracy throughout the ETL process. Code Rewriting: Rewrite existing Python code (using Flask library) in C# within the .NET framework. Ensure the new codebase is efficient, maintainable, and scalable. Application Support: Provide support for front-end applications. Upgrade AngularJS components as required. Troubleshoot and resolve application issues promptly. Code Maintenance: Access and maintain code in GitHub. Manage manual deployment processes. Conduct code reviews and ensure adherence to best practices. Who you are: E Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Experience: Proven experience in ETL processes, backend development, and code conversion. Technical Skills: Proficiency in Python and C#. Experience with Flask and .NET framework. Strong knowledge of front-end technologies, including AngularJS. Familiarity with GitHub for code management. Understanding of FTP/SFTP protocols for data ingestion. Analytical Skills: Strong problem-solving abilities and experience with data analysis. Communication Skills: Excellent verbal and written communication skills to collaborate effectively with cross-functional teams. Project Management: Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Bonus (Nice to have): Experience with cloud platforms such as AWS, Azure, or Google Cloud. Knowledge of DevOps practices and tools for continuous integration and deployment. Familiarity with modern JavaScript frameworks (e.g., React, Vue.js). ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting Opportunity for Sr. Backend Engineer . We are seeking a skilled Backend Engineer with strong expertise in ETL processes and code conversion. The ideal candidate will be proficient in managing data ingestion, maintaining code repositories, and rewriting Python scripts in C#. This is an Onsite role. What you will do: ETL Support: Develop and maintain ETL processes to ingest data from third-party FTP/SFTP accounts. Create reports based on business use cases. Ensure data integrity and accuracy throughout the ETL process. Code Rewriting: Rewrite existing Python code (using Flask library) in C# within the .NET framework. Ensure the new codebase is efficient, maintainable, and scalable. Application Support: Provide support for front-end applications. Upgrade AngularJS components as required. Troubleshoot and resolve application issues promptly. Code Maintenance: Access and maintain code in GitHub. Manage manual deployment processes. Conduct code reviews and ensure adherence to best practices. Who you are: E Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Experience: Proven experience in ETL processes, backend development, and code conversion. Technical Skills: Proficiency in Python and C#. Experience with Flask and .NET framework. Strong knowledge of front-end technologies, including AngularJS. Familiarity with GitHub for code management. Understanding of FTP/SFTP protocols for data ingestion. Analytical Skills: Strong problem-solving abilities and experience with data analysis. Communication Skills: Excellent verbal and written communication skills to collaborate effectively with cross-functional teams. Project Management: Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Bonus (Nice to have): Experience with cloud platforms such as AWS, Azure, or Google Cloud. Knowledge of DevOps practices and tools for continuous integration and deployment. Familiarity with modern JavaScript frameworks (e.g., React, Vue.js). ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for a SOC Engineer , who is responsible for analyzing and responding to network security events. The SOC Engineer will work collaboratively to detect and respond to information security incidents, maintain and follow procedures for security event alerting, and participate in security investigations. The SOC Engineer will perform tasks including monitoring, research, classification, and analysis of security events that occur on the network or endpoint. In this role, you will act as a shift lead and review tickets before they are being escalated to clients. You will Investigate intrusion attempts and perform an in-depth analysis of exploits. This is an Onsite role. What you will do: Acts as shift lead by managing the incident queue and assign incidents to available analysts based on priority. Make sure the incident is handled from end to end with defined SLA. Conduct expert analysis of SIEM logs to drive event and incident analysis. Provide expertise in categorizing and deep dive event logs to support timely and effective decision making in handling security breach cases. Launch and track investigations until resolution. Work with client or internal support teams to mitigate security threats and help them in improving the security posture of client environment. Perform threat hunt activities based on latest security vulnerabilities, advisories, and penetration techniques. Mitigate security threats and notify client. Contribute to the creation of SOC policies, procedures, and configuration standards. Manage and Administer security tools such as SIEM, EDR, Email gateway, etc. Advanced working skills with any one of the SIEM tools (ELK, Splunk, Qradar). Rule base Management, SOC Fine tuning. (Administer SIEM tool) Maintain 'On Call' availability for critical incident response scenarios and urgent threats. Demonstrate strong analytical, diagnostic, innovation, and collaboration skills. Exhibit enthusiasm, adaptability, and a passion for continuous learning, growth, and sharing of knowledge. Showcase exceptional presentation and communication abilities. Who you are: 3-5 years’ experience in the IT security industry, preferably working in a SOC environment. Bachelor’s in computer science/IT/Electronics Engineering, M.C.A. or equivalent University degree Certifications: CCNA, CEH, CHFI, GCIH, ITIL Experience with Security Information Event Management (SIEM) tools, creation of correlation rules and fine-tuning rules to administration of SIEM. Administration of Email security gateways, EDR, Antivirus Solutions. Should have expertise on TCP/IP network traffic and event log analysis. Configuration and Troubleshooting experience on Cisco ASA, PaloAlto firewalls would be an added advantage. Ability to work with minimal levels of supervision. Willingness to work in a job that involves 24/7 operations. Shift management and scheduling. Remain vigilant while continuing to maintain and enhance the overall security of ECI and the client’s receiving our services. Maintain awareness about the potential risks based on the environment they are operating in and the clients they are working on Bonus points if you have: Knowledge and hands-on experience of implementation and management of IDS/IPS, Firewall, VPN, and other security products Knowledge and hands-on experience with SIEM tools Knowledge of ITIL disciplines such as Incident, Problem and Change Management Strong verbal and written English communication. Strong interpersonal and presentation skills ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting Opportunity for Senior AI Engineer . We are seeking a highly skilled and motivated AI Engineer to join our dynamic team. The ideal candidate will have a strong background in Gen AI, NLP, Prompt Engineering, Multimodal AI and software engineering, with a proven track record of developing and deploying AI solutions using Python. You will play a key role in designing, implementing, and optimizing AI models to solve complex business problems, with a focus on Prompt Engineering, Retrieval-Augmented Generation (RAG), and Knowledge Graphs. This is an Onsite role. What you will do: Collaborate with stakeholders: Work closely with product managers, clients to understand business requirements and translate them into technical solutions. Develop AI models: Design, implement, and fine-tune Generative AI models (e.g., GPT, LLMs) and NLP models for tasks such as text generation, sentiment analysis, and language modeling. Build and optimize Retrieval-Augmented Generation (RAG)/Agentic RAG pipelines for context-aware query responses. Implement Knowledge Graphs and Vector Databases for efficient data retrieval and contextual linking. Deploy and monitor models: Deploy AI models into production environments using cloud platforms (e.g., Azure, AWS, GCP). Monitor model performance, ensure reliability, and implement improvements for accuracy and scalability. API Integration: Proficiency in integrating AI models with various APIs to enhance functionality and streamline workflows Continuous improvement: Stay updated with the latest advancements in AI apply them to improve existing systems. Who you are: Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Experience: Minimum of 6 years of experience in AI and Python. Technical skills: Proficiency in programming languages such as Python, R, or Java. Experience with frameworks like LangChain, LlamaIndex, Deep Learning: Knowledge of neural networks, convolutional neural networks (CNNs), recurrent neural networks (RNNs), and frameworks like TensorFlow and PyTorch Natural Language Processing (NLP): Techniques for text processing, sentiment analysis, and language modeling. Analytical skills: Strong problem-solving abilities and experience with statistical analysis and data visualization tools. Communication skills: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams. Bonus (Nice to have): Experience with cloud platforms such as AWS, Azure, or Google Cloud. Familiarity with DevOps practices and tools for continuous integration and deployment. ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for a SOC Engineer , who is responsible for analyzing and responding to network security events. The SOC Engineer will work collaboratively to detect and respond to information security incidents, maintain and follow procedures for security event alerting, and participate in security investigations. The SOC Engineer will perform tasks including monitoring, research, classification, and analysis of security events that occur on the network or endpoint. In this role, you will act as a shift lead and review tickets before they are being escalated to clients. You will Investigate intrusion attempts and perform an in-depth analysis of exploits. This is an Onsite role. What you will do: Acts as shift lead by managing the incident queue and assign incidents to available analysts based on priority. Make sure the incident is handled from end to end with defined SLA. Conduct expert analysis of SIEM logs to drive event and incident analysis. Provide expertise in categorizing and deep dive event logs to support timely and effective decision making in handling security breach cases. Launch and track investigations until resolution. Work with client or internal support teams to mitigate security threats and help them in improving the security posture of client environment. Perform threat hunt activities based on latest security vulnerabilities, advisories, and penetration techniques. Mitigate security threats and notify client. Contribute to the creation of SOC policies, procedures, and configuration standards. Manage and Administer security tools such as SIEM, EDR, Email gateway, etc. Advanced working skills with any one of the SIEM tools (ELK, Splunk, Qradar). Rule base Management, SOC Fine tuning. (Administer SIEM tool) Maintain 'On Call' availability for critical incident response scenarios and urgent threats. Demonstrate strong analytical, diagnostic, innovation, and collaboration skills. Exhibit enthusiasm, adaptability, and a passion for continuous learning, growth, and sharing of knowledge. Showcase exceptional presentation and communication abilities. Who you are: 3-5 years’ experience in the IT security industry, preferably working in a SOC environment. Bachelor’s in computer science/IT/Electronics Engineering, M.C.A. or equivalent University degree Certifications: CCNA, CEH, CHFI, GCIH, ITIL Experience with Security Information Event Management (SIEM) tools, creation of correlation rules and fine-tuning rules to administration of SIEM. Administration of Email security gateways, EDR, Antivirus Solutions. Should have expertise on TCP/IP network traffic and event log analysis. Configuration and Troubleshooting experience on Cisco ASA, PaloAlto firewalls would be an added advantage. Ability to work with minimal levels of supervision. Willingness to work in a job that involves 24/7 operations. Shift management and scheduling. Remain vigilant while continuing to maintain and enhance the overall security of ECI and the client’s receiving our services. Maintain awareness about the potential risks based on the environment they are operating in and the clients they are working on Bonus points if you have: Knowledge and hands-on experience of implementation and management of IDS/IPS, Firewall, VPN, and other security products Knowledge and hands-on experience with SIEM tools Knowledge of ITIL disciplines such as Incident, Problem and Change Management Strong verbal and written English communication. Strong interpersonal and presentation skills ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for a Security Ops Center Analyst , who is responsible for analyzing and responding to network security events. In this role, you will be responsible for threat actor based investigations, directing new detection methodology and providing 1st level support to incident response and monitoring functions. Also, responsible for proactive monitoring and response of known and or emerging threats against the network. This is an onsite role. What you will do: Proactive monitoring and response to known and or emerging threats against the network. Responsible for threat actor-based investigations using SIEM, EDR, Email gateway, directing new detection methodology and providing 1st level support to incident response and monitoring functions. Perform investigation and triage of events and escalate as appropriate. Recognize and investigate intrusion attempts differentiate false positives from true intrusion attempts. Document and present findings on security incidents and investigations. Collaborate with the team to mitigate and counteract threats. Perform email analysis and be able to categorize email with its verdict. Remain informed about the latest security trends and best practices Communicate effectively with representatives of the Lines of Business, technology specialists, customers, and vendor. To continuously improve on their knowledge around information security as it relates to their job and identifying and preventing phishing attempts. Who you are: Minimum 1 - 3 years of experience in the IT industry, preferably working in a SOC environment. Bachelors in Computer science/IT/Electronics Engineering, M.C.A. or equivalent University degree. Certifications: CCNA, CEH, CHFI. Knowledge on SIEM, IDS/IPS, Firewall, VPN, EDR, AV and other security products. Knowledge on TCP/IP network traffic and event log analysis. Knowledge of ITIL disciplines such as Incident, Problem and Change Management. Willingness to work in a job that involves 24/7 operations. Remain vigilant while continuing to maintain and enhance the overall security of our client service portfolio. Maintain awareness about the potential risks based on the environment they are operating in and the clients they are working on. Strong verbal and written communication skills, with ability to communicate technical information to non-technical stakeholders Displays an analytical and problem-solving mindset Bonus points if you have: Ability to work well under pressure – particularly during a security incident or regulatory audit Strong interpersonal and presentation skills. ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for a Security Ops Center Analyst , who is responsible for analyzing and responding to network security events. In this role, you will be responsible for threat actor based investigations, directing new detection methodology and providing 1st level support to incident response and monitoring functions. Also, responsible for proactive monitoring and response of known and or emerging threats against the network. This is an onsite role. What you will do: Proactive monitoring and response to known and or emerging threats against the network. Responsible for threat actor-based investigations using SIEM, EDR, Email gateway, directing new detection methodology and providing 1st level support to incident response and monitoring functions. Perform investigation and triage of events and escalate as appropriate. Recognize and investigate intrusion attempts differentiate false positives from true intrusion attempts. Document and present findings on security incidents and investigations. Collaborate with the team to mitigate and counteract threats. Perform email analysis and be able to categorize email with its verdict. Remain informed about the latest security trends and best practices Communicate effectively with representatives of the Lines of Business, technology specialists, customers, and vendor. To continuously improve on their knowledge around information security as it relates to their job and identifying and preventing phishing attempts. Who you are: Minimum 1 - 3 years of experience in the IT industry, preferably working in a SOC environment. Bachelors in Computer science/IT/Electronics Engineering, M.C.A. or equivalent University degree. Certifications: CCNA, CEH, CHFI. Knowledge on SIEM, IDS/IPS, Firewall, VPN, EDR, AV and other security products. Knowledge on TCP/IP network traffic and event log analysis. Knowledge of ITIL disciplines such as Incident, Problem and Change Management. Willingness to work in a job that involves 24/7 operations. Remain vigilant while continuing to maintain and enhance the overall security of our client service portfolio. Maintain awareness about the potential risks based on the environment they are operating in and the clients they are working on. Strong verbal and written communication skills, with ability to communicate technical information to non-technical stakeholders Displays an analytical and problem-solving mindset Bonus points if you have: Ability to work well under pressure – particularly during a security incident or regulatory audit Strong interpersonal and presentation skills. ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for an experienced Data Architect, who will work with our clients in building robust data centric applications. Client satisfaction is our primary objective; all available positions are customer facing requiring EXCELLENT communication and people skills. A positive attitude, rigorous work habits and professionalism in the work place are a must. Fluency in English, both written and verbal are required. This is an onsite role with work timings, 1 PM IST – 10 PM IST / 2 PM IST – 11 PM IST. What you will do: Design and develop data architecture for large enterprise application Should be able to build and demonstrate quick POC Review customer environment for master data processes and help with overall data solution & governance model Work closely with team business and IT stakeholders to understand master data requirements and current constraints Should be able to mentor technically to junior resources Should be able to set industry standards with his own work. Who you are: 12 to 15 years of experience as a Data Architect Hands on experience in full life cycle Master Data Management Hands of experience in ADF, Azure Purview, Databricks, Azure Fabric Services Lead Data architecture roadmaps, defined business cases and implementations for clients Experience in leading, evaluating and designing Data Architecture based on the overall Enterprise Data Strategy / Architecture Review customer environment for master data processes and help with overall data governance model Hands on experience in building cloud based later enterprise data warehouses. Experience in leading, evaluating and designing Data Architecture based on the overall Enterprise Data Strategy / Architecture Implementing best practices for data governance, data modeling, and data migrations Should be a good team player Bonus points if you have: Deep knowledge of Master Data Management (MDM) principles, processes, architectures, protocols, patterns, and technologies Strong knowledge of ETL and Data Modeling Deep knowledge of Master Data Management (MDM) principles, processes, architectures, protocols, patterns, and technologies ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI is seeking a personable, enthusiastic, and qualified Sr. Software Engineer - Cloud to join our Cloud Services Technology team. In this role, We are seeking a highly skilled and experienced Cloud Engineer with expertise in both AWS and Azure, strong network engineering skills, and experience working with Managed Service Providers (MSPs) for on-prem network devices to join our dynamic team. This is an Onsite role. What you will do: Design, implement, and manage scalable, secure, and highly available cloud infrastructure on AWS and Azure. Implement CI/CD pipelines for automated deployment and integration. Develop and maintain network architecture, including VPCs, subnets, routing tables, and security groups. Collect requirements, design service & resource configuration, and implement configuration for AWS & Azure resource/services. Configure and manage VPNs, Direct Connect, ExpressRoute, and other network connectivity solutions. Implement and manage cloud-based firewalls, palo alto firewalls, load balancers, Meraki switches/access points, and other network security measures. Monitor and optimize network performance, ensuring low latency and high availability. Collaborate with MSPs remotely to transition client’s existing on-prem network devices, ensuring seamless integration with cloud infrastructure. Automate infrastructure provisioning and management using tools like Terraform, CloudFormation, and ARM templates. Experience working with network scanning tools to determine access points & potential vulnerabilities. Troubleshoot and resolve network-related issues in a timely manner. Monitor cloud infrastructure using AWS CloudWatch, AWS X-Ray, and Logic Monitor (preferred) Implement and manage security measures, including IAM roles, policies, and encryption. Ensure compliance with security standards and regulations. Stay up to date with the latest cloud and network engineering trends, technologies, and best practices. Provide technical guidance and mentorship to junior engineers. Who you are: 5+ years of experience in cloud engineering with a focus on AWS and Azure. Bachelor's degree in computer science, Information Technology, or a related field. Proficiency in AWS services such as EC2, S3, RDS, Lambda, and more. Proficiency in Azure services such as Azure VMs, Azure Blob Storage, Azure SQL Database & SQL Managed Instance, and Azure Functions. Strong expertise in network engineering, including designing and managing complex network architectures. Proficiency in configuring and managing VPNs, Direct Connect, ExpressRoute, and other network connectivity solutions. Experience with cloud-based firewalls, load balancers, and network security best practices. Hands-on experience with infrastructure as code (IaC) tools such as Terraform, CloudFormation, and ARM templates. Strong scripting skills in languages such as Python, Bash, or PowerShell. Proven experience working with MSPs to manage on-prem network devices and ensure seamless integration with cloud infrastructure. Excellent problem-solving skills and the ability to troubleshoot complex network issues. Strong communication and collaboration skills, with the ability to work effectively in a team environment. ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the globe, ECI also offers a competitive compensation package, health benefits on your first day, unlimited PTO, and so much more! If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: The Power BI Developer will be responsible for providing analytics to a wide range of functional teams at ECI by overseeing the development and deployment of Power BI reports and underlying datasets. This person will lead projects to bring and enhance visibility into key enterprise metrics and drive action based on the resulting insights. The successful candidate should be skilled at asking probing questions for clarity and be able to explain difficult concepts to non-technical audiences. This role requires expert proficiency in writing complex SQL queries that include KPIs critical to company objectives. The ideal candidate is a motivated, detail-oriented individual who is equally comfortable with back-end data structures, visualization, and storytelling. This is an Onsite role. What you will do: Design, develop and maintain dashboards and interactive reports using Power BI. Responsible for interfacing directly with stakeholders to efficiently define requirements and support their business objectives. Leverage SQL expertise to produce datasets that align with business objectives. Configure reporting library to be run on automated refresh schedules using gateways. Define and design new systems by analyzing ETL processes. Convert business requirements into technical specifications to determine level of effort. Use filters and graphs to provide a better understanding of report data. Coordinate and assist with user acceptance testing, conduct demos, participate in stakeholder reviews, as well as assume the role of post-release subject matter expert. Be accountable and adhere to a high standard of ensuring accurate, consistent and reliable data; Monitor dataset refresh schedules and ensuring no failures. Maintain SharePoint knowledge base documentation related to solution requirements, data flow diagrams, business glossary and data lineage. Create scheduled jobs that create snapshots required for trending analysis. Collaborate with team Reporting product owner and business analyst to help define roadmap. Data Analysis: Proven track record of analyzing large datasets and extracting meaningful insights from them. Statistics and Databases: Firm understanding of statistics and databases to be able work with data effectively. Problem Solving: Ability to identify problems and develop solutions that can help the org achieve its goals. Communication: Strong communication skills to be able to explain complex data insights to non-technical stakeholders. Collaboration: Ability to work effectively with cross-functional teams and collaborate with other departments to achieve common goals. Change Management: experience creating reports in a sandbox before pushing to Production. Dedicated to innovation of existing operational processes. Ability to effectively prioritize and negotiate tradeoffs with stakeholders. Proficiency with ETL methodologies & syncing data across disparate systems. Who you are: Minimum 7+ years writing complex queries in SQL. Minimum 5+ years building reporting solutions using Power BI. Education/Experience: College diploma or university degree in the field of computer science, information science, management information systems, or business ambience and building analytic solutions. Skilled in developing a comprehensive portfolio of reporting tools that encompass a broad spectrum of metrics. Proven experience in writing queries and constructing reports that highlight key performance indicators (KPIs) for the company. Experience navigating large datasets. Highly skilled in identifying data trends. Experience applying statistical techniques to understand and quantify the relationships between metrics to help differentiate between correlation and causation. Demonstrated ability to perform in fast-paced environment with a focus on a superior customer experience. Proactive approach to workload with a strong attention to detail and ability to perform self QA of completed work. Proficient in working both independently and as part of a team. Bonus points if you have: Experience with reporting from ServiceNow, Salesforce, or accounting databases is a plus. ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI offers a competitive compensation package and so much more! If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting Opportunity for Cloud Data Engineer. The full time position is open for an experienced Sr DataEngineer that will support several of our clients systems. Client satisfaction is our primary objective; all available positions are customer facing requiring EXCELLENT communication and people skills. A positive attitude, rigorous work habits and professionalism in the work place are a must. Fluency in English, both written and verbal are required. This is an Onsite role. What you will do: A senior cloud data engineer with 7+ years of experience Strong knowledge and hands on experience with Azure data services such as Azure Data Factory, Azure Synapse Analytics, Azure SQL Database, Azure Data Lake, Logic apps, Azure Synapse Analytics, Apache spark and Snowflake Datawarehouse, Azure Fabric Good to have Azure Databricks, Azure Cosmos DB, etc, Azure AI Must have experience in developing could base application. Should be able to analyze problem and provide solution. Experience in designing, implementing, and managing data warehouse solutions using Azure Synapse Analytics or similar technologies. Experience in migrating the data from On-Premises to Cloud. Proficiency in data modeling techniques and experience in designing and implementing complex data models. Experience in designing and developing ETL/ELT processes to move data between systems and transform data for analytics. Strong programming skills in languages such as SQL, Python, or Scala, with experience in developing and maintaining data pipelines. Experience in at least one of the reporting tools such as Power BI / Tableau Ability to work effectively in a team environment and communicate complex technical concepts to non-technical stakeholders. Experience in managing and optimizing databases, including performance tuning, troubleshooting, and capacity planning Understand business requirements and convert them to technical design for implementation. Understand business requirement, perform analysis and develop and test code. Design and develop could base application using Python on serverless framework Strong communication, analytical, and troubleshoot skills Create, maintain and enhance applications Work independently as individual contributor with minimum or no help. Follow Agile Methodology (SCRUM Who you are: Experience in developing could base data application. Hands on in Azure data services, data warehousing, ETL etc Understanding of cloud architecture principles and best practices, including scalability, high availability, disaster recovery, and cost optimization, with a focus on designing data solutions for the cloud. Experience in developing pipelines using ADF, Synapse. Hands on experience in migrating data from On_premises to cloud. Strong experience in writing the complex SQL Scripts, transformations. Able to analyze problem and provide solution. Knolwedge in CI/CD pipelines is plus. Knowledge in Python and API Gateway is an added advantage Bonus (Nice to have): Product Management/BA experience nice to have. ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for an experienced Data Analyst, The Data Analyst will be responsible for providing analytics to a wide range of functional teams at ECI by overseeing the development and deployment of Power BI reports and underlying datasets. This person will lead projects to bring and enhance visibility into key enterprise metrics and drive action based on the resulting insights. The successful candidate should be skilled at asking probing questions for clarity and be able to explain difficult concepts to non-technical audiences. This role requires expert proficiency in writing complex SQL queries that include KPIs critical to company objectives. This is an Onsite role. What you will do: Design, develop and maintain dashboards and interactive reports using Power BI. Responsible for interfacing directly with stakeholders to efficiently define requirements and support their business objectives. Leverage SQL expertise to produce datasets that align with business objectives. Configure reporting library to be run on automated refresh schedules using gateways. Define and design new systems by analyzing ETL processes. Convert business requirements into technical specifications to determine level of effort. Use filters and graphs to provide a better understanding of report data. Coordinate and assist with user acceptance testing, conduct demos, participate in stakeholder reviews, as well as assume the role of post-release subject matter expert. Be accountable and adhere to a high standard of ensuring accurate, consistent and reliable data; Monitor dataset refresh schedules and ensuring no failures. Maintain SharePoint knowledge base documentation related to solution requirements, data flow diagrams, business glossary and data lineage. Create scheduled jobs that create snapshots required for trending analysis. Collaborate with team Reporting product owner and business analyst to help define roadmap. Who you are: Minimum 5+ years writing complex queries in SQL Minimum 5+ years building reporting solutions using Power BI Skilled in developing a comprehensive portfolio of reporting tools that encompass a broad spectrum of metrics Experience applying statistical techniques to understand and quantify the relationships between metrics to help differentiate between correlation and causation. Experience navigating large datasets Proven experience in writing queries and constructing reports that highlight key performance indicators (KPIs) for the company. Experience applying statistical techniques to understand and quantify the relationships between metrics to help differentiate between correlation and causation Demonstrated ability to perform in fast-paced environment with a focus on a superior customer experience Proactive approach to workload with a strong attention to detail and ability to perform self QA of completed work Proficient in working both independently and as part of a team Experience with reporting from ServiceNow, Salesforce, or accounting databases is a plus Education/Experience: College diploma or university degree in the field of computer science, information science, management information systems, or business administration or a related field (or equal years of experience) Data Analysis: Demonstrated ability to analyze extensive datasets and derive significant insights. Statistics and Databases: Firm understanding of statistics and databases to be able work with data effectively. Communication: Strong communication skills to be able to explain complex data insights to non-technical stakeholders. Collaboration: Ability to work effectively with cross-functional teams and collaborate with other departments to achieve common goals. Change Management: Demonstrated expertise in adhering to change management and version control best practices, with proficiency in deploying reports from development to production environments. Dedicated to innovation of existing operational processes. Ability to effectively prioritize and negotiate tradeoffs with stakeholders. Proficiency with ETL methodologies & syncing data across disparate systems. ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI offers a competitive compensation package and so much more! If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! Show more Show less

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for an experienced, Senior Network Escalation Engineer to join our team . The Senior Network Escalation Engineer will be part of the Managed Services team that provides 24x7 monitoring, operations, and support services. The successful candidate should be a self-starter, who will proactively find and address issues. The candidate will be delivering technical support and consultation to our clients in the financial services, life sciences, legal and manufacturing verticals just to mention a few. The individual must be comfortable working in a very fast paced, busy environment in the rapidly growing monitoring & managed services industry. This is an onsite role working rotating shifts (morning, afternoon, and night) which change every month. Seeking qualified candidates who are immediate joiners or within 30 to 60 days. What you will do: Provide customer support to clients located across the globe. Troubleshoot/resolve complex issues and handle service requests for clients related to Cisco routing and switching infrastructure, Cisco Meraki and legacy wireless infrastructure, Palo Alto technologies, Cisco, and Fortinet firewalls. Collaborate with relevant teams, departments, or external parties to resolve cases that require specialized Focus on customer satisfaction by providing excellent service, addressing concerns promptly, and seeking feedback on the resolution process. Evaluate customer’s network and perform Network and Vulnerability assessment and remediation. Prepare change scripts and perform changes on client network infrastructure. Undertake network projects such as turning up a new client office infrastructure, setting up remote access VPNs and site to site VPNs on large scale, handling network refresh projects, etc., and strive to deliver within the deadline. Take part in remote client onboarding and offboarding processes, ensuring seamless transitions and setup. Engage proactively with clients to comprehend their unique network requisites and collaboratively engineer tailored solutions that align with their goals. Lead and drive network design strategies while meticulously outlining scope of work for client projects, ensuring precision and clarity. Participate in weekly calls with various clients related to project work or general task work. Who you are: Bachelor’s Degree in related field or equivalent combination of education Must have at least 8 years of experience in network support and delivering network projects. Expert level technical certifications such as CCIE or training equivalent. Hands-on experience with Cisco Meraki, Cisco ISR and Catalyst switches, Palo Alto, and FortiGate networking equipment. Proven experience in troubleshooting and resolving complex network issues in technologies related to routing, switching, VPN (Global protect and Anyconnect), wireless, certificates, network slowness, etc. Strong understanding of networking protocols, security principles, and best practices Experience in planning, executing, and overseeing network projects from initiation to completion. Excellent communication skills, both written and verbal, with the ability to convey technical information to diverse audiences. Customer service experience with a focus on building and maintaining positive relationships. Soft skills such as teamwork, adaptability, and problem-solving. Exceptional interpersonal skills, with a focus on rapport-building and managing expectations. Highly self-motivated and directed, in a fast-paced team environment. Sharp attention to detail with proven analytical and critical thinking skills Effective time management and excellent prioritization skills Bonus points if you have: FortiGate certification Experience with Managed Service Providers (MSP) Financial Services Industry experience ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package, unlimited PTO, health benefit eligibility the first of the month, pet insurance, 401K with employer match and so much more! If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here!

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for a Cloud Architect, he will be responsible for delivering first class service, advice and technical support to ECI internal and external clients, through the highest standards of customer service, efficiency, knowledge and integrity. This includes proactive management of client technology as it pertains to Public Cloud, Private Cloud, Networking, Virtualization and Storage, resolving high priority escalations and contributing standards and procedures. Cloud Architects serve as an escalation point for junior, mid-level and senior technicians and augment deliverables for technology managers. The candidate will interface with high profile financial industry clients daily thus requiring the highest level of presentation, communication and professionalism. This is an Onsite position in Bangalore What you will do: Supports all implementations and recovery efforts as it pertains to EzePrivate Cloud, and Azure. Acts as a mentor and technical escalation for multiple groups within ECI. Develops and documents best practices for cloud technology deployments. Acts as Cloud subject matter expert, researching as needed. Builds automation for alerting on issues with backend jobs and processes. Builds automation for deployment of standardized customer environments. Builds Automation for deploying patches to infrastructure. Non-Disruptively agile Devops style mitigation and deployment of high priority changes to customer environments. Provides technical support, troubleshooting and complex problem resolution on escalated issues. Works in a fast paced project delivery environment collaborating with clients, client success managers, products technicians, management, and engineers. Collaborates with clients and sales architects to determine data and performance requirements for new business development opportunities. Utilizes expert knowledge to develop business solutions that meet the clients’ short-, mid-, and long-term business needs. Works effectively with cross-functional teams to define technical requirements and identify and resolve technical design issues. Engages in self-directed professional development. Remains on the forefront of emerging industry practices. Who you are: Bachelor's degree in computer science, information systems or related field, experience with 4-6 years of product support. Advanced understanding of networking concepts. Switching and Firewalls, Palo Alto and Cisco. Advanced Knowledge of Public Cloud Providers such as Azure and AWS. Advanced knowledge of Virtualization software such as VMWare vSphere. Advanced knowledge of Zerto replication software or similar enterprise level software. Advanced knowledge of Data backup and recovery with enterprise level software. Deployment and troubleshooting of operating systems and applications. Microsoft Server operating system Family. Familiar with Linux/Unix operating systems. Advanced experience with public cloud API’s and scripting. Experience with cyber-security concepts (Multi-Factor Authentication, Anti-virus/Anti-malware, Software Firewall, Web Filtering). Knowledge of Storage Area Networks. Knowledge of Powershell scripting or similar automation experience. Ability to perform patching and maintenance of various software. Ability to maintain and operate network management and troubleshooting applications (patch management, SNMP utilities, monitoring solutions). Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Motivated to pursue technical certifications and further education. Highly self-motivated and directed, in a fast-paced team environment. Sharp attention to detail with proven analytical and problem-solving abilities. Effective time management in working on internal tasks as well as with external vendors. Displays fundamental leadership skills when working with junior-level employees. Able to design, lead and execute project plans approved by technology and project management. Capable of assembling and coordinating a small team to execute short-term goals and operations. Can interpret customer needs and translate to technical deliverables. Bonus Points (Nice to have): Financial industry experience (Hedge Funds Private Equity, FoF). Experience with Managed Service Providers. Experience with Market Data vendors like Bloomberg, Reuters, Factset. Interest in continuous professional development with a focus on technical leadership. In depth understanding of high-level infrastructure design. Ability to identify infrastructure flaws and promote business opportunities. Technical certifications preferred. ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! #LI-Onsite

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI is seeking a personable, enthusiastic, and qualified Cloud Services Engineer to join our Cloud Services Technology team. In this role, you will be the technical lead and escalation point for implementing and maintaining all aspects of our client’s Private and Public Cloud technologies globally. This includes daily support incidents, troubleshooting server issues, hardware/software installations and alert management. Multiple internal departments will depend on your technical expertise daily, but that’s not all! The successful Cloud Services Engineer will not only have the technical prowess to delight their internal customers, but also be a prolific, concise communicator with the highest level of professionalism. In addition, the Cloud Services Engineer will thrive in a multitasking, fast paced and metrics driven environment as well as have an extraordinary ability to learn and implement new technologies quickly and efficiently. This is a Onsite role. What you will do: Provide leadership, direction, and supervision and day-to-day operational and technical implementation: Deploy/upgrade Private/Public Cloud solutions (production and disaster recovery) for new and existing Clients Maintenance Maintain Private/Public Cloud production and disaster recovery environment which including testing and turn up Contribute to knowledge base of support issues and resolutions. Troubleshooting Support recovery of clients’ environment in the event of systems failure or disaster Provide Tier 2 escalation to Client’s Support Team to diagnose and resolve issues in client’s environments, coordinating with internal resources and vendors. Engage in self-directed continuous improvement and learning of Private/Public Cloud products: Investigate and follow both industry and ECI best practices and updates ECI standards. Documents standards Participate in scheduled Support and Product Team meetings. Collaborate cross-functionality to ensure successful delivery of project implementations, migrations, and upgrades. Identify areas of technical challenge and potential improvement across the client’s IT infrastructure systems and technical processes Who you are: Minimum 5+ years of experience. Advanced knowledge of and comprehensive experience in deploying and managing: Microsoft Windows Server 2012/2016/2019/2022 Multi-Site and Multi-Forest Active Directory and DFS PowerShell Experience Multi-Tenant Exchange 2010/2013/2016 Microsoft Office 365 / Azure Platform (Networking, VM Hosting, Files, AVD) Microsoft AD Connect, SPO, Teams, PowerBi, Azure Hybrid AD Setup Microsoft Intune MDM / MAM Knowledge of VMware products and architectures required Knowledge of SPAM filtering tools Strong understanding of cyber-security concepts, e.g., MFA or Next-gen security design, Conditional Access, DLP, Identity Management Bonus points if you have: Financial Industry Experience including familiarity with market vendor applications Understanding of network and infrastructure troubleshooting including IaaS, VDI, and SaaS Experience with Linux or Solaris Experience deploying and managing Exchange with knowledge of HA Ability to manage all aspects of AD\Exchange with PowerShell Knowledge of and comprehensive experience in deploying and managing: Microsoft MFA / DUO 2FA Proofpoint Email Protection Citrix XenApp 6.5/7.15 Citrix NetScaler SCOM or DPM ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the globe, ECI also offers a competitive compensation package, health benefits on your first day, unlimited PTO, and so much more! If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here!

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for a SOC Engineer , who is responsible for analyzing and responding to network security events. The SOC Engineer will work collaboratively to detect and respond to information security incidents, maintain and follow procedures for security event alerting, and participate in security investigations. The SOC Engineer will perform tasks including monitoring, research, classification, and analysis of security events that occur on the network or endpoint. In this role, you will act as a shift lead and review tickets before they are being escalated to clients. You will Investigate intrusion attempts and perform an in-depth analysis of exploits. This is an Onsite role. What you will do: Acts as shift lead by managing the incident queue and assign incidents to available analysts based on priority. Make sure the incident is handled from end to end with defined SLA. Conduct expert analysis of SIEM logs to drive event and incident analysis. Provide expertise in categorizing and deep dive event logs to support timely and effective decision making in handling security breach cases. Launch and track investigations until resolution. Work with client or internal support teams to mitigate security threats and help them in improving the security posture of client environment. Perform threat hunt activities based on latest security vulnerabilities, advisories, and penetration techniques. Mitigate security threats and notify client. Contribute to the creation of SOC policies, procedures, and configuration standards. Manage and Administer security tools such as SIEM, EDR, Email gateway, etc. Advanced working skills with any one of the SIEM tools (ELK, Splunk, Qradar). Rule base Management, SOC Fine tuning. (Administer SIEM tool) Maintain 'On Call' availability for critical incident response scenarios and urgent threats. Demonstrate strong analytical, diagnostic, innovation, and collaboration skills. Exhibit enthusiasm, adaptability, and a passion for continuous learning, growth, and sharing of knowledge. Showcase exceptional presentation and communication abilities. Who you are: 3-5 years’ experience in the IT security industry, preferably working in a SOC environment. Bachelor’s in computer science/IT/Electronics Engineering, M.C.A. or equivalent University degree Certifications: CCNA, CEH, CHFI, GCIH, ITIL Experience with Security Information Event Management (SIEM) tools, creation of correlation rules and fine-tuning rules to administration of SIEM. Administration of Email security gateways, EDR, Antivirus Solutions. Should have expertise on TCP/IP network traffic and event log analysis. Configuration and Troubleshooting experience on Cisco ASA, PaloAlto firewalls would be an added advantage. Ability to work with minimal levels of supervision. Willingness to work in a job that involves 24/7 operations. Shift management and scheduling. Remain vigilant while continuing to maintain and enhance the overall security of ECI and the client’s receiving our services. Maintain awareness about the potential risks based on the environment they are operating in and the clients they are working on Bonus points if you have: Knowledge and hands-on experience of implementation and management of IDS/IPS, Firewall, VPN, and other security products Knowledge and hands-on experience with SIEM tools Knowledge of ITIL disciplines such as Incident, Problem and Change Management Strong verbal and written English communication. Strong interpersonal and presentation skills ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here!