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93 Job openings at Novotel Hotels
Housekeeping Manager

Vijayawada, Andhra Pradesh, India

0 years

Not disclosed

On-site

Full Time

Company Description Novotel Hotels are destinations that make everyday moments matter, offering a natural and intuitive modern design with a relaxed yet lively atmosphere. With 500 hotels in over 60 countries, Novotel provides guests with perfect spots to relax, dine, work, play, and reconnect with themselves, their family, or friends. Emphasizing comfort and energy, Novotel designs rewarding experiences to enhance life balance and well-being for guests from all walks of life. Role Description This is a full-time, on-site role located in Vijayawada. As a Housekeeping Manager at Novotel Hotels, you will be responsible for overseeing the housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction. Your tasks will include supervising housekeeping staff, managing laundry services, handling customer service requests, and participating in the hiring and training of new team members to maintain a well-functioning housekeeping department. Qualifications Supervisory Skills and Hiring experienceLaundry management skillsStrong Customer Service and Communication skillsExcellent organizational and leadership abilitiesPrevious experience in the hospitality industry is preferredProficiency in housekeeping management software is an advantageAbility to work effectively in a team-oriented environmentHigh school diploma or equivalent required; a degree in hospitality management is a plus

Income Auditor

Lucknow, Uttar Pradesh, India

0 years

Not disclosed

On-site

Full Time

Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist ®. Job Description Verify and reconcile all revenue centers as reported in the daily Income Journal Collect and audit paperwork from all revenue centers, ensuring accuracy and compliance with company policies Review and balance rebates, paid outs, miscellaneous charges, and other financial transactions Prepare and distribute daily business reports summarizing revenue data Maintain accurate and organized filing systems for all financial reports and source documentation Perform detailed audits on catering functions and other hotel services Assist with month-end closing procedures and balance sheet account analysis Handle guest inquiries related to accounting matters, including folio requests and credit card inquiries Process invoices for miscellaneous guest charges in a timely manner Collaborate with other departments to ensure smooth financial operations Stay updated on relevant accounting standards and financial regulations Qualifications Bachelor's degree in Accounting, Finance, or a related field Minimum of 1-2 years of experience in income auditing or a similar role, preferably in the hospitality industry Proficiency in financial management software, including Sun System, Opera, Micros, and Vision Strong analytical and problem-solving skills with a keen eye for detail Advanced proficiency in Microsoft Excel and other financial software applications In-depth knowledge of accounting principles, auditing procedures, and financial reporting standards Excellent organizational skills with the ability to manage multiple priorities efficiently Strong communication skills to interact effectively with various departments and stakeholders Ability to work independently and as part of a team in a fast-paced environment Commitment to maintaining confidentiality and adhering to ethical standards in financial practices Familiarity with local tax regulations and financial compliance standards in India Show more Show less

SECURITY MANAGER

Mumbai, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Job Description We are seeking a detail-oriented and innovative Security Manager to join our team in Mumbai, India. The ideal candidate will be responsible for ensuring the safety and security of our employees, guests, and assets while fostering a collaborative and supportive work environment. Develop and implement comprehensive security strategies and protocols to protect the organization's personnel, property, and information Manage and lead a team of security personnel, providing guidance, training, and performance evaluations Conduct regular risk assessments and implement proactive measures to mitigate potential security threats Oversee the installation, maintenance, and operation of security systems, including surveillance cameras, access control systems, and alarm systems Collaborate with local law enforcement agencies and other relevant authorities to ensure compliance with security regulations and best practices Investigate and report on security incidents, preparing detailed documentation and recommending corrective actions Develop and conduct security awareness training programs for employees at all levels of the organization Monitor and analyze security trends, adapting strategies to address emerging threats and challenges Manage the security department budget, ensuring cost-effective allocation of resources Coordinate security arrangements for special events, VIP visits, and high-risk situations Stay updated on local security challenges and regulations specific to Mumbai and implement appropriate measures Serve as the primary point of contact for all security-related matters within the organization Qualifications High school diploma or equivalent; bachelor's degree in Criminal Justice, Security Management, or related field preferred Minimum of 5 years of experience in a security management role, preferably in a corporate environment Certifications in Fire Safety Management, CPR, and First Aid Management Strong knowledge of security operations, risk management, and emergency response procedures Excellent leadership and team-building skills, with the ability to motivate and develop security personnel Outstanding communication skills, both verbal and written, with proficiency in English Demonstrated ability to remain calm and make quick, decisive decisions in high-pressure situations Analytical mindset with strong problem-solving and critical thinking abilities Proficiency in security technology and surveillance systems In-depth knowledge of local security regulations and laws in Mumbai and India Experience in crisis management and the ability to develop and implement emergency response plans Strong organizational skills with the ability to manage multiple priorities and projects simultaneously Commitment to maintaining the highest standards of integrity, professionalism, and confidentiality Familiarity with local security challenges and regulations specific to Mumbai Flexibility to work irregular hours and be on-call for emergencies Show more Show less

SECURITY MANAGER

Mumbai Metropolitan Region

0 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Job Description We are seeking a detail-oriented and innovative Security Manager to join our team in Mumbai, India. The ideal candidate will be responsible for ensuring the safety and security of our employees, guests, and assets while fostering a collaborative and supportive work environment. Develop and implement comprehensive security strategies and protocols to protect the organization's personnel, property, and information Manage and lead a team of security personnel, providing guidance, training, and performance evaluations Conduct regular risk assessments and implement proactive measures to mitigate potential security threats Oversee the installation, maintenance, and operation of security systems, including surveillance cameras, access control systems, and alarm systems Collaborate with local law enforcement agencies and other relevant authorities to ensure compliance with security regulations and best practices Investigate and report on security incidents, preparing detailed documentation and recommending corrective actions Develop and conduct security awareness training programs for employees at all levels of the organization Monitor and analyze security trends, adapting strategies to address emerging threats and challenges Manage the security department budget, ensuring cost-effective allocation of resources Coordinate security arrangements for special events, VIP visits, and high-risk situations Stay updated on local security challenges and regulations specific to Mumbai and implement appropriate measures Serve as the primary point of contact for all security-related matters within the organization Qualifications High school diploma or equivalent; bachelor's degree in Criminal Justice, Security Management, or related field preferred Minimum of 5 years of experience in a security management role, preferably in a corporate environment Certifications in Fire Safety Management, CPR, and First Aid Management Strong knowledge of security operations, risk management, and emergency response procedures Excellent leadership and team-building skills, with the ability to motivate and develop security personnel Outstanding communication skills, both verbal and written, with proficiency in English Demonstrated ability to remain calm and make quick, decisive decisions in high-pressure situations Analytical mindset with strong problem-solving and critical thinking abilities Proficiency in security technology and surveillance systems In-depth knowledge of local security regulations and laws in Mumbai and India Experience in crisis management and the ability to develop and implement emergency response plans Strong organizational skills with the ability to manage multiple priorities and projects simultaneously Commitment to maintaining the highest standards of integrity, professionalism, and confidentiality Familiarity with local security challenges and regulations specific to Mumbai Flexibility to work irregular hours and be on-call for emergencies Show more Show less

IT Manager

Mumbai, Maharashtra, India

8 years

Not disclosed

On-site

Full Time

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Administration Responsible for general management of IT staff members. Ensuring the all software database is stored and saved efficiently which provides scope for easy retrieval of information on time. Customer Service Responsible for efficient Management & resolving IT related issues of external as well as internal customer. Financial Give cost effective IT solutions Negotiate with vendor for best services Identify appropriate technologies, cost, vendors, and effective use of IT resources. Operational Daily checking of database back up Give support for all software’s like PMS, POS, Material Control, SUN etc Protect all servers & desktops by updating & monitoring daily antivirus status IT inventory inspection which is submitted by IT executive, recommend the replacement of required IT product. Ensure that all software’s licensing are adhered to law Personnel: Ensure each subordinate receives whatever training is necessary for job competence & assist or guide them to get the job completed effectively Develop a team of multi skilled people over the period and have regular discussion Ensure a harmonious environment and close coordination with all operating and support functions Ensure that all team members are kept well informed of department’s objective & policies Qualifications Relevant degree in IT. Minimum 8 years of relevant experience with at least 1 year in a similar capacity. Good reading, writing and oral proficiency in English language. Show more Show less

IT Manager

Mumbai Metropolitan Region

8 years

Not disclosed

On-site

Full Time

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Administration Responsible for general management of IT staff members. Ensuring the all software database is stored and saved efficiently which provides scope for easy retrieval of information on time. Customer Service Responsible for efficient Management & resolving IT related issues of external as well as internal customer. Financial Give cost effective IT solutions Negotiate with vendor for best services Identify appropriate technologies, cost, vendors, and effective use of IT resources. Operational Daily checking of database back up Give support for all software’s like PMS, POS, Material Control, SUN etc Protect all servers & desktops by updating & monitoring daily antivirus status IT inventory inspection which is submitted by IT executive, recommend the replacement of required IT product. Ensure that all software’s licensing are adhered to law Personnel Ensure each subordinate receives whatever training is necessary for job competence & assist or guide them to get the job completed effectively Develop a team of multi skilled people over the period and have regular discussion Ensure a harmonious environment and close coordination with all operating and support functions Ensure that all team members are kept well informed of department’s objective & policies Qualifications Relevant degree in IT. Minimum 8 years of relevant experience with at least 1 year in a similar capacity. Good reading, writing and oral proficiency in English language. Show more Show less

Engineering Manager

Pune, Maharashtra, India

5 years

Not disclosed

On-site

Full Time

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description We are seeking a dynamic and innovative Engineering Manager to join our team in Pune, India. As an Engineering Manager, you will play a crucial role in leading and mentoring our engineering team, driving technical excellence, and ensuring the successful delivery of high-quality projects. Provide technical leadership and guidance to a team of engineers, fostering a culture of innovation and continuous improvement Develop and implement engineering strategies aligned with organizational goals and objectives Manage multiple projects simultaneously, ensuring timely delivery within budget and quality standards Collaborate with cross-functional teams to define project scope, requirements, and deliverables Conduct regular performance evaluations and provide constructive feedback to team members Implement best practices in engineering processes, methodologies, and tools Identify and mitigate technical risks throughout the project lifecycle Stay up-to-date with emerging technologies and industry trends to drive innovation within the team Participate in resource planning, budgeting, and forecasting activities Foster a positive work environment that promotes teamwork, creativity, and professional growth Qualifications Bachelor's degree in Engineering or related field; Master's degree preferred Minimum of 5 years of experience in engineering, with at least 3 years in a management role Proven track record of successfully leading engineering teams and delivering complex projects Strong technical background with hands-on experience in relevant engineering disciplines Excellent leadership, communication, and interpersonal skills Proficiency in project management methodologies and tools Ability to think strategically and translate business requirements into technical solutions Experience with Agile development methodologies Strong problem-solving and decision-making skills Proficiency in MS Office suite, including Excel, Word, and PowerPoint Excellent verbal and written communication skills in English Ability to work effectively in a fast-paced, dynamic environment Experience with continuous integration and deployment (CI/CD) practices is a plus Show more Show less

F&B Controller

Bardez, Goa, India

0 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Supervision of Receiving Clerk, handling of Food and Beverage requisitions, preparation of Sales Analysis and Standard Recipe Costing, preparation of Cost Reports, monitoring and control of non food purchases against budget, pre-cost of all restaurant and banquet menu, inventory of Food and Beverage and general items and management of minimum and maximum par level of all store items. To ensure the smooth and efficient operation of Cost Control, Store rooms and Receiving and to assist Management in keeping the cost of food, beverage and other supplies to the minimum. Identify optimal, cost effective use of the resources and educate the team on the same. Supervise all operational functions of Cost Controlling such as, Checking of KOTs/BOTs and Spot Checks. Qualifications Bachelor's degree in Finance, Accounting, or related field Strong financial management and accounting skills Expertise in budgeting, forecasting, and cost control Proficiency in Microsoft Excel and financial software Excellent analytical and problem-solving abilities Strong communication and interpersonal skills Experience in the hospitality or restaurant industry Knowledge of food and beverage industry trends and regulations Show more Show less

Income Auditor

Bardez, Goa, India

1 - 2 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Identify optimal, cost effective use of the resources and educate the team on the same. Ensure to secure used and unused revenue related documents such as Guest checks, Guest Folios, Official receipts, Captain Orders, Paid-out Vouchers, Rebates/Allowance Vouchers, miscellaneous Debit/Credit Vouchers. Check Revenue documents and verify against Revenue sheets. Check that rebates, allowances and adjustments against revenue are properly authorized and legitimate. Reconcile computer generated Guest Ledger Balance against the General Ledger Balance. Audit and account for all control documents and prepare exception reports for all errors. Qualifications Minimum of 1-2 years of experience in income auditing or a similar role, preferably in the hospitality industry Strong analytical and problem-solving skills with a keen eye for detail Advanced proficiency in Microsoft Excel and other financial software applications In-depth knowledge of accounting principles, auditing procedures, and financial reporting standards Excellent organizational skills with the ability to manage multiple priorities efficiently Show more Show less

Guest Service Associate - F&B Service

Pune, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Job Description Operational To provide courteous, professional, efficient and flexible service at all times following ibis standards. To perform all duties and tasks in the assigned place of work To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage division or any other department of the hotel as assigned. To be fully conversant with all services and facilities offered by the hotel. To perform opening and closing procedures established for the place of work as assigned. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. To ensure that the place of work and surrounding area is kept clean and organized at all times. To monitor operating supplies and reduce spoilage and wastage. To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Qualifications Prior experience with Luxury Hotel in the same capacity Strong operational technical knowledge Outstanding personality and unmatched levels of energy, enthusiasm and commitment. Excellent multi tasking, problem solving, service orientation and interpersonal team skills Displays high level of flexibility, initiative, sincerity and team work Show more Show less

Commis I

Bardez, Goa, India

0 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Prime Function: Duties include assisting the Production team in food preparation and performing related duties in the Kitchen. Responsible for the work assigned by Executive Sous Chef, Executive Chef or Chef de Partie in any section of the kitchen as per the standards. Ensure to perform miscellaneous job-related duties as assigned. Ensure HACCP procedures are followed and clear records are kept at all times. Exceed guest expectations in quality and service of food products Any matter which may effect the interests of hotel should be brought to the attention of the Management. Operational Management Adhere to all recipes, methods and instructions from the Executive Chef / Executive Sous Chef. Ensure that company and statutory hygiene standards are maintained. Ensure that the preparation and presentation of food complies with the standards. Responsible for the production, preparation and presentation of all food items, in the assigned function, to ensure highest quality at all times. Ensure to maintain appropriate grooming standards, hygiene and code of conduct. Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services. Ensure to to prevent the use of contaminated products in any process of food preparation. To ensure that the assigned Kitchen areas, equipment's and utensils are always kept as per the standards. Additional Information Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Show more Show less

Senior Sales Manager-Mumbai

Mumbai, Maharashtra, India

3 - 5 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Constantly investigate and assess market conditions and competition to determine effective and productive sales programs. Establish and maintain relationships with all the current and prospective customers. Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided by Novotel Hotels & Resorts, Candolim. Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue. Plan & initiate action plan to approach and secure new business for the organization. Qualifications Bachelor's degree in Business Administration, Marketing, Hospitality Management, or related field. Minimum of 3-5 years of experience in sales, preferably in the hospitality industry. Strong negotiation skills and ability to close deals effectively. Excellent communication and interpersonal skills. Flexibility to travel as needed. Show more Show less

Sales Manager-Mumbai

Mumbai Metropolitan Region

3 - 5 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Constantly investigate and assess market conditions and competition to determine effective and productive sales programs. Establish and maintain relationships with all the current and prospective customers. Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided by Novotel Hotels & Resorts, Candolim. Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue. Plan & initiate action plan to approach and secure new business for the organization. Qualifications Bachelor's degree in Business Administration, Marketing, Hospitality Management, or related field. Minimum of 3-5 years of experience in sales, preferably in the hospitality industry. Strong negotiation skills and ability to close deals effectively. Excellent communication and interpersonal skills. Flexibility to travel as needed. Show more Show less

Sales Manager-Mumbai

Mumbai, Maharashtra, India

3 - 5 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Constantly investigate and assess market conditions and competition to determine effective and productive sales programs. Establish and maintain relationships with all the current and prospective customers. Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided by Novotel Hotels & Resorts, Candolim. Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue. Plan & initiate action plan to approach and secure new business for the organization. Qualifications Bachelor's degree in Business Administration, Marketing, Hospitality Management, or related field. Minimum of 3-5 years of experience in sales, preferably in the hospitality industry. Strong negotiation skills and ability to close deals effectively. Excellent communication and interpersonal skills. Flexibility to travel as needed. Show more Show less

Learning & Development Manager | NLG

Lucknow, Uttar Pradesh, India

0 years

Not disclosed

On-site

Full Time

Company Description Join us at Accor, where life pulses with passion! As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo. Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart. Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world! Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment. Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet. Hospitality is a work of heart , Join us and become a Heartist ®. Job Description Learning and Development Manager Novotel Lucknow Gomti Nagar & Mercure Lucknow Gomti Nagar Conduct/review training needs analysis annually and budget accordingly; Plan training for future skill requirements and not just current; Ensure development and implementation of annual training plan training to address and narrow the performance gap; Maximise the use of Hotels Academic programs to address gaps in performance; Deliver all brand customer service and quality standards training to all members of the team; Maintain accurate reporting on the training delivery and learning programs implemented; Evaluate the effectiveness of the training for ROI and ROE; Seek feedback from participants and their managers for effectiveness of learning and development programs; Create a learning environment where each person has a personal development plan; Follow up talent after attending Hotels Academies training programs to support the application of learning on the job; Co-ordinate cross exposure and project based learning for star talent; Ensure all talent have access to learning opportunities; Participate actively in the Certified Trainers Network Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Show more Show less

Commis

Pune, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Job Description To prepare the supplies and equipment needed for the daily operations of the main kitchen in coordination with the Chef de Partie as required Communicate to the Sous Chef and Chef de Partie any updates on the operatin, external or internal customer comments and other relevant information to ensure the smooth operation of the section Ensure HACCP guidelines and municipality regulations are followed at all times. To prepare the supplies and equipment needed for the daily operations of the main kitchen in coordination with the Chef de Partie as required Communicate to the Sous Chef and Chef de Partie any updates on the operatin, external or internal customer comments and other relevant information to ensure the smooth operation of the section Ensure HACCP guidelines and municipality regulations are followed at all times. Qualifications Previous experience as a Commis/Prep chef is highly desirable Excellent interpersonal and communication skills; a team player Able to work in a high-pressure environment Ability to display a real passion for food Show more Show less

Engineering Manager

Pune, Maharashtra, India

5 years

Not disclosed

On-site

Full Time

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visithttps://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description We are seeking a dynamic and innovative Engineering Manager to join our team in Pune, India. As an Engineering Manager, you will play a crucial role in leading and mentoring our engineering team, driving technical excellence, and ensuring the successful delivery of high-quality projects. Provide technical leadership and guidance to a team of engineers, fostering a culture of innovation and continuous improvement Develop and implement engineering strategies aligned with organizational goals and objectives Manage multiple projects simultaneously, ensuring timely delivery within budget and quality standards Collaborate with cross-functional teams to define project scope, requirements, and deliverables Conduct regular performance evaluations and provide constructive feedback to team members Implement best practices in engineering processes, methodologies, and tools Identify and mitigate technical risks throughout the project lifecycle Stay up-to-date with emerging technologies and industry trends to drive innovation within the team Participate in resource planning, budgeting, and forecasting activities Foster a positive work environment that promotes teamwork, creativity, and professional growth Qualifications Bachelor's degree in Engineering or related field; Master's degree preferred Minimum of 5 years of experience in engineering, with at least 3 years in a management role Proven track record of successfully leading engineering teams and delivering complex projects Strong technical background with hands-on experience in relevant engineering disciplines Excellent leadership, communication, and interpersonal skills Proficiency in project management methodologies and tools Ability to think strategically and translate business requirements into technical solutions Experience with Agile development methodologies Strong problem-solving and decision-making skills Proficiency in MS Office suite, including Excel, Word, and PowerPoint Excellent verbal and written communication skills in English Ability to work effectively in a fast-paced, dynamic environment Experience with continuous integration and deployment (CI/CD) practices is a plus Show more Show less

Security Officer

Pune, Maharashtra, India

3 years

Not disclosed

On-site

Full Time

Job Description Security Officer To ensure a safe environment for the hotel staff and guests and protect the assets of the hotel. Key Roles & Responsibilities To establish chain of command and responsibility, the Security Officer shall be held directly responsible to the Shift Duty Security Supervisor, Assistant Operations Manager, Security Manager. Perform duties according to the Duty Roster prepared by the Director of Security or in his absence, the Assistant Director of Security. The Security Officer may be deployed at any of the following Duty Posts as enumerated thereafter: Security Control Room Duty; Lobby Duty; Loading Bay; Patrolling or Observation Duty; Back of House; VIP Parking; Or at any position where operations in Security field will benefit. When on duty, the Security Officer shall adopt the “Service Oriented” approach in discharging of its duties in order to functions harmoniously with the concept of the Hotel as a place of hospitality To exercise flexibility to maintain a balance between effectiveness and unobstructiveness; To promote the “gentlemen” rather the “officer” image for the security service; To act for and on behalf of the Hotelkeeper on security matters; To protect the safety of guests, staff, their properties and those belonging to the Hotel; Assisting other Department in rendering services to the customers so as to maintain or enhance the services provided other than his primary security duties; To act as a host of the hotel by personally welcoming arriving guests and bidding farewell to departing guests; To greet guests and offer assistance; To lead guests whenever possible if they are uncertain of the location within the Hotel premises; To inform and sell other hotel facilities to all visitors of the Hotel. Protect the hotel guests and keep the peace by Monitoring any undesirable elements to ensure that they do not harass, harm or embarrass the hotel guests; Take appropriate action to defuse any outbreak of violence or commotion within the Hotel premises; Intelligence gathering, from within and without the hotel of the identities and activities (modus operandi) of undesirable elements. Surveillance of hotel staff Ensuring that they abide by the House Rules; Keeping tag on movements of staff who are classified as suspects under investigations. Cultivation of Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes. Keeping peace and order within the premises of the Hotel in dealing with criminals, trespassers or difficult characters. Participating in special functions or operations conducted or organized by the Hotel for VVIPS, shows, etc., and private organization or individual having official business connected with the Hotel. Keeping the Duty Shift Security Supervisor, Assistant Operations Manager, Assistant Director and Director of Security constantly posted on all matters of security interest affecting the Hotel and the Department. Conduction regular and periodical checks and taking immediate follow-up action to rectify faults, damage, etc., detailed in the following: “Perimeter defence” – All fire exit doors, link doors, etc., leading INTO or OUT of the Hotel and which are fitted with locking devices or alarm systems to ensure that they are in good working condition as an effective measure against trespassers and pilferage; Security CCTV equipment – Inspecting the CCTV Operations Room to ensure that all equipment is in working order and all cameras are correctly focused. Qualifications PERSONAL ATTRIBUTES Good communication skills both verbal and written. Must be able to maintain confidentiality at all times. Understanding and ability to work in a multicultural environment. Experience Minimum 2 – 3 years experience in a similar role is desirable in a star hotel. Show more Show less

Guest Service Associate - F&B Service

Pune, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Job Description Operational To provide courteous, professional, efficient and flexible service at all times following ibisstandards. To perform all duties and tasks in the assigned place of work To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage division or any other department of the hotel as assigned. To be fully conversant with all services and facilities offered by the hotel. To perform opening and closing procedures established for the place of work as assigned. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. To ensure that the place of work and surrounding area is kept clean and organized at all times. To monitor operating supplies and reduce spoilage and wastage. To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Qualifications Prior experience with Luxury Hotel in the same capacity Strong operational technical knowledge Outstanding personality and unmatched levels of energy, enthusiasm and commitment. Excellent multi tasking, problem solving, service orientation and interpersonal team skills Displays high level of flexibility,initiative, sincerity and team work Show more Show less

DIRECTOR OF REVENUE (NOVOTEL PUNE & NOVOTEL IMAGICA KHOPOLI)

Pune, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Job Description Reporting to the General Manager, the Director of Revenue is responsible for working with the Revenue Management team in determining strategic goals and tactical efforts, which drive revenue to the hotel. The Director of Revenue is responsible for ensuring that the inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel. This role serves as the objective decision maker that ensures the best interest of profitability is served in the overall hotel as well as ensuring the integrity of rates and long-term customer investment. How your day looks like: Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance. Performs competitor checks and reports as appropriate. Leads the fortnightly revenue meetings. Provides analysis of demand factors, competitive positioning and future outlook and trends. Prepares Daily, Weekly, and Monthly Revenue reports to include production, trends, booking patterns as well as channel analysis. Develops fundamentals and provides guidelines to maximize revenues related to the sale of catering events, function space and all other revenue streams at the Hotel. Ensures that the revenue plan is updated on a daily basis, balancing all figures with the PMS and ensuring that all data input into the system is accurate – Geo source, Product quality and pricing. Actively manages the Hotel’s revenue system Monitors transient and group production to ensure that an optimal mix is maintained and evaluates group booking requests to ensure that the Hotel is not displacing higher yielding revenue. Analyzes the impact of the revenue management strategy being implemented by the Mondrian Singapore team and advises relevant changes as when needed. Ensures that the Hotels' position in the GDS and other distribution channels is consistent with the Hotels' Selling Strategies, includes conducting rate and availability audits, and that rate parity is maintained across all channels. Ensures that all rate plans are built in accordance with established Mondrian Singapore guidelines. Works with Director of Sales and Director of Marketing to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel. Works with Director of Sales and Sales Team members to encourage strategic selection of the right piece of business. Responsible for developing, training, and providing guidance to the Revenue Analyst/Distribution Executive/ Reservations Team through day to day management. Participates in all Revenue conference calls with Corporate. Assists in managing relationships with third party online intermediaries especially OTA’s and Regional Travel Agents. Produce and analyze current and historical demand including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting. Liaise with Group and Business Sales Managers, Reservations and Front Office to ensure yield and revenue management principles are understood and followed. Operationalizes hotel and corporate pricing strategies through definition and management of rate levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels. Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel Revenue Management strategies and understand their role in the plan. Qualifications Bachelor’s Degree: A degree in hospitality management, business & Revenue administration, or a related field is often preferred. Show more Show less

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