1957 Antivirus Jobs - Page 21

We are looking for a dedicated and proactive System Administrator with at least one year of experience in an IT environment. In this role, you will be responsible for maintaining, upgrading, and managing the IT infrastructure of the company. The ideal candidate will have a basic understanding of systems management, network security, troubleshooting, and a passion for keeping systems running efficiently. Key Responsibilities: System Management: Install, configure, and maintain servers, workstations, and networking hardware. Monitoring & Troubleshooting: Monitor the performance and health of company systems and servers, quickly addressing any issues to minimize downtime. Software Management: Assist in the installation and configuration of software and applications used by employees. User Support: Provide technical support to employees, assisting with hardware and software issues, ensuring optimal system performance. Security: Implement security protocols to protect sensitive data, including firewalls, antivirus software, and data encryption methods. Backup & Recovery: Manage and monitor regular system backups, ensuring the restoration of data in case of failure or system breach. Documentation: Maintain clear documentation of system configurations, procedures, and network changes. Collaboration: Work closely with the senior IT team to ensure smooth system operations, upgrades, and IT projects. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). At least 1 year of experience as a System Administrator or in a similar role. Familiarity with Linux/Unix and Windows Server environments. Basic understanding of networking protocols (DNS, DHCP, TCP/IP). Experience with system monitoring and backup solutions. Strong problem-solving and troubleshooting skills. Good communication and teamwork skills. Ability to prioritize and manage multiple tasks effectively. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9567127333

Greetings from TVS Electronics! ROLE: - Resident Engineer Experience Required: Minimum 2Y Location: Hyderabad ( Pochaman & Manikonda) Requirement:- ▪ Proficiency in the installation of Windows 7 and 10. ▪ Familiarity with Lotus Notes/Outlook Client, as well as the installation and configuration of antivirus and patch management clients. ▪ A foundational understanding of networking, including router and switch configuration. ▪ A minimum of three years of experience in customer site support as an IT executive. ▪ Basic knowledge of network printer configuration and installation. ▪ Fundamental understanding of MS Office, Internet Explorer, Google Chrome, and other web browsers. ▪ Basic experience working in an Active Directory/domain environment. ▪ Basic knowledge of mobile device management and email configuration. ▪ Basic understanding of helpdesk tool management and issue resolution. ▪ Experience with the installation of Windows Server 2008/2012/2016/2019 at Level 1. ▪ Strong communication skills "Candidates Having Experience in Laptop Hardware Part Replacement are preferred" Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Shift: Day shift Work Location: In person

Location: Mohali | Shift: Night | Type: Full-Time Job Description: We are looking for a Support Consultant to assist US clients with antivirus installations, malware removal, and subscription support. Key Responsibilities: Provide end-to-end support for antivirus and security suite installation. Detect and resolve threats and spyware remotely. Educate customers on digital safety practices and upsell security bundles. Requirements: Experience in malware troubleshooting and remote desktop tools. Excellent English and problem-solving skills. Prior experience with products like Norton, McAfee, or AVG preferred. Job Types: Full-time, Permanent Pay: ₹15,228.44 - ₹39,991.04 per month Schedule: Fixed shift Night shift Experience: Technical sales: 1 year (Preferred) Technical support: 1 year (Preferred) Work Location: In person

E-mail configuration , Installation & Trouble shooting-O365 Full Suite Operating System Installation & Configuration & Troubleshooting - Win 10,11 Antivirus, MS Office, Mailing clients, and other software - Installation, Configuration & FLT Configuration -Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners, Barcode Machines, VC devices Patch management for desktops, laptops Knowledge of Earthing / Basic about UPS Knowledge of Configure & FLT - Video conferencing system Troubleshooting all network and application issues Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. Help resolve software and technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Resolving the issues through Phone, chat, and email communication channels. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Shift: Day shift Work Location: In person

1. DHCP 2.Domain & Workgroup 3.Outlook configuration 4.POP & SMTP & IMAP 5.PST & OST 6. Switch types 7.Ticketing tool 8.Private IP & Public IP 9.Type of printer 10.O365 E-mail configuration , Installation & Trouble shooting-O365 Full Suite Operating System Installation & Configuration & Troubleshooting - Win 10,11 Antivirus, MS Office, Mailing clients, and other software - Installation, Configuration & FLT Configuration -Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners, Barcode Machines, VC devices Patch management for desktops, laptops Knowledge of Earthing / Basic about UPS Knowledge of Configure & FLT - Video conferencing system Troubleshooting all network and application issues Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. Help resolve software and technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Job Type: Full-time Pay: ₹150,000.00 - ₹250,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person

Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. The world is how we shape it. Job Description Key Responsibilities: Implement and maintain endpoint security solutions such as EDR, antivirus, encryption, and application control tools. Monitor, analyze, and respond to security alerts and incidents originating from workstations and endpoints. Apply and manage workstation hardening standards , including adherence to security baselines . Conduct vulnerability assessments on endpoints and coordinate timely remediation activities . Manage patch deployment for operating systems and applications to ensure compliance with internal policies and reduce exposure to threats. Ensure endpoint systems comply with security policies, standards, and regulatory frameworks . Actively participate in incident response efforts related to endpoint breaches or malware incidents. Contribute to risk assessments and provide input during security architecture reviews related to endpoints. Maintain a strong understanding of Windows and macOS operating systems from a security perspective. Required Skills & Experience: Hands-on experience with EDR/XDR platforms such as Microsoft Defender for Endpoint or Sentinel One . Familiarity with vulnerability management tools . Knowledge of endpoint technologies including: BitLocker (encryption) Application control Endpoint privilege management Windows Defender Firewall Mobile Device Management (MDM), particularly Intune Understanding of endpoint threat intelligence and ability to analyze threat data. Scripting or automation experience using PowerShell or other scripting languages. Total Experience Expected: 03-07 years Qualifications B.tech/BE/BCA Additional Information At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

1. IT Infrastructure Management Ensure smooth functioning of all IT infrastructure across HO, factory, and retail stores. Oversee installation, configuration, and maintenance of hardware, networks, printers, POS systems, and security systems Conduct preventive maintenance checks and manage AMC vendors. 2. Retail Store IT Audits (30–40 stores) Regular audit of IT systems in all retail stores to ensure compliance, performance, and data integrity. Monitor system usage, software updates, hardware health, and POS performance. Identify gaps and provide immediate support or escalation for resolution. Maintain proper documentation of all audits with actionable feedback. 3. Software Management & Wizapp Expertise Act as the internal champion for Wizapp (POS, Inventory, Billing, CRM). Train store staff and internal users on Wizapp modules and troubleshoot system issues. Coordinate with Wizapp support team for enhancements, bug fixes, and integration needs. Monitor daily sales sync, reports, stock transfers, and transaction accuracy via Wizapp. Ensure accurate master data management and user role setup in the software. 4. IT Support & Troubleshooting Serve as the first point of contact for all IT-related issues from retail, warehouse, and production teams Provide remote and on-site troubleshooting for hardware/software/networking problems. Ensure minimum downtime with fast resolution timelines. 5. Data Backup & Security Implement and monitor data backup policies for store billing systems and HO systems. Ensure antivirus, firewall, and cyber security compliance across all devices and networks. 6. Asset & License Management Maintain updated inventory of all IT assets across retail and corporate locations. Track software licenses and renewals (e.g., Windows, antivirus, Wizapp, etc.). 7. MIS Reporting & Documentation Prepare weekly/monthly IT performance and audit reports. Maintain records of incidents, resolutions, audits, and infrastructure status. 8. Project Coordination Support IT implementation during store openings, renovations, or relocations. Coordinate with vendors for procurement, cabling, CCTV installation, and network setup. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Shift: Day shift Work Days: Weekend only Work Location: In person

Job Title: Senior Security Engineer Experience Range: 3+ years Job Location: Navi Mumbai Key Responsibilities: Provide Tier 1 and Tier 2 technical support for Trend Micro products , including but not limited to: Trend Micro Apex One and Vision One. Deep Security and Vision One Pro. Cloud App Security and Email Security for Exchange. DDI/DDAN/Tipping Point/SMS/DDEI Appliance. Monitor and respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Troubleshoot and resolve issues related to installation, configuration, malware removal, and system performance. Escalate complex issues to Tier 3 or engineering teams as necessary, providing detailed logs and documentation. Maintain accurate and detailed records of support interactions in the ticketing system (e.g., Zendesk, ServiceNow, Salesforce). Follow incident management and escalation procedures to ensure SLAs and KPIs are met. Work in rotating shifts to ensure 24/7 coverage , including weekends and holidays. Stay up to date with product updates, patches, and emerging security threats. Collaborate with internal departments (engineering, QA, product teams) to resolve issues and improve customer experience. Requirements: Experience: 3–5 years in a technical support or helpdesk role, preferably supporting antivirus or cybersecurity software. Technical Skills: Solid understanding of endpoint protection, firewalls, and malware analysis. Familiarity with Trend Micro products is highly desirable. Knowledge of Windows, macOS, and server environments. Basic understanding of networking concepts (TCP/IP, DNS, VPNs). Hands-on Trend Micro product knowledge Certifications (preferred): Trend Micro Certified Professional (TMCP) or other relevant certifications. CompTIA Security+, Network+, or equivalent. Soft Skills: Excellent communication skills (verbal and written). Strong problem-solving and critical thinking abilities. Ability to work independently in a fast-paced, high-pressure environment. Customer-focused attitude with a sense of urgency and ownership. Comfortable with 24*7 Shift Note: Designation would be finalized based on the interview evaluation

Job Description Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing knowledge-base articles, assist with quality analysis and metrics reporting. Look for continuous process improvement opportunities and follow up with lead, peers and support engineers to continuously enhance service delivery and user experience Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Support Vertafore’s global employees including US and India in a 24x5 model Proven ability to troubleshoot and resolve technical and procedural issues. Installing, troubleshooting and supporting Windows and Mac operating systems and laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi factor authentication) Provide remote IT support using best practices, models, procedures via various methods (MS Teams, Zoom, email, ServiceNow, Tele-calls) Assist in managing IT assets inventory (Hardware and Software), software compliance and audits Manage and maintain roster and generate daily SLA reports Support patch management for end user computing Knowledge, Skills And Abilities Proficient in oral and written communication with ability to empathetically manage escalations and unhappy customers Proficient in ITIL Incident and problem Management Experience working with ServiceNow or any other ticketing tool A+, Microsoft and/or Apple Certified candidates preferred Excellent Customer Service and interpersonal skills for customer relations Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally. Establish rapport among peers and colleagues. Must have experience supporting US and India based customers in a 24x5 model Qualifications Bachelor’s Degree 2+ year(s) as experience as Service Desk Engineer or higher supporting tier 1/2 requests and incidents in a 24/7/365 routine

Key responsibilities The installation, configuration, and maintenance of operating systems and platform software Development and administration of Mobile Device Management and desktop management systems Routine troubleshooting, environment capacity management and change control Processing assigned requests, interacting with the ticketing system Monitoring support systems: network monitoring, SIEM, Syslog, MDM, vulnerability management, to ensure environments are properly supported Keeping up to date with industry changes, security, bug reports Analysis and diagnosis of outages and raised issues. Documentation: Maintain comprehensive documentation of systems, processes, and procedures. Security: Ensure the security of systems and data through regular updates, patches, and security best practices. Provide out of hours support when required Adhere to Idox Information Security & Management System Policies. To be successful, you will need to bring : Hands on experience of administering Microsoft365 At least 3 years experience of Windows Server administration within a mission critical environment Experience of Linux OS administration Experience of VMware ESX/vCenter or other virtualisation technology Experience with cloud platforms such as AWS, Azure, or Oracle Cloud A good understanding of computer and network security systems (SIEM, Anti-Malware, Vulnerability Management) An understanding of basic networking principles, protocols and utilities A self-starter, able to see the bigger picture, and identify solutions to problems Comfortable working alongside a geographically diverse, multi skilled team, and supporting a 24/7 environment Additional desirable qualities : Any experience with Citrix ADC, Citrix Virtual Apps Experience with monitoring and logging tools (e.g. Grafana) Certifications such as Microsoft Azure Engineer, AWS Certified Administrator or similar. Experience with DevOps practices. Knowledge of networking concepts and protocols

Primary skill: Windows Admin & Secondary skill: VMWare. Education And Experience Engg. Graduate with 3 years of relevant experience JD Server Admin: Knowledge of Active Directory architecture and concepts. Installation and Configuration of Domain Controllers in enterprise environment. Monitoring and maintenance of Windows Server operating system components like Active Directory, Group Policy, Backup tool, WSUS & IIS Knowledge of RAID and logical volume management in VMware environment Knowledge of industry standards and best practices. Knowledge for access control and security rights management in Windows Server 2012 environment Require VMware VSphere administration skills Conceptual /practical knowledge Windows Server 2008 & 2012 administration skills Should possess / knowledge about Citrix Desktop virtualization & trouble shooting skills Experience in P2V, VMotion and VMware virtual center. Managing Vmware, Citrix Servers, IBM Lotus Notes Backup and Restore activities on backup tools like HP DP or any third-party tools Can manage Symantec Antivirus, DLP server or atleast conceptual knowledge Responsible for providing IT assistance for troubleshooting to other IT support team Should be lead team of atleast 4 engineers Should be involved in new technical projects as & when required for IT Infra landscape

About the Company: People Prime is a 12 + years old recruiting company offering innovative IT solutions to Fortune 500 companies. Our comprehensive suite of services includes IT Consulting & Implementation, Staff Augmentation (T&M). About the Role: We are seeking a motivated and enthusiastic Junior System Administrator —an ideal entry-level opportunity for recent graduates or early-career IT professionals passionate about infrastructure and support. Job Title: IT Support Educational Qualifications : Any Qualification Experience: Entry Level Eligible Graduation Years: 2023,2024 Interview Mode: Face-to-Face Location: Hyderabad, Telangana Work Mode: On-site (Work from Office) Responsibilities Install, configure, and maintain Windows/Linux , desktops, and networking equipment (routers, switches, firewalls) Monitor system performance, logs, and alerts, responding to issues proactively Manage user accounts, permissions, Active Directory, and group policies Assist with patching, backups, disaster recovery drills, and basic troubleshooting Set up antivirus software, network printers, and routine software deployments Document system configurations, procedures, and resolutions for team reference Outlook Configurations and backups & Troubleshoot

Hiring: Security Compliance Engineer / Endpoint Security Administrator Location: Mumbai Experience: Minimum 1 year Focus Areas: Endpoint Security, Compliance (ISO 27001, PCI DSS), Antivirus, Incident Management We’re looking for a motivated and detail-oriented Security Compliance Engineer to support enterprise-level endpoint protection, incident response, and IT compliance. If you’ve had some hands-on exposure to antivirus tools, IT governance, or incident handling — this could be your next big step. Key Responsibilities: Support and manage endpoint security across large-scale environments (laptops, desktops, servers) Work with tools like Trend Micro , Symantec Endpoint Protection , VisionOne EDR/XDR , or similar solutions Assist in responding to security incidents , hash blocking, and monitoring alerts Contribute to IT compliance efforts (e.g. ISO 27001 , PCI DSS ) by generating reports and supporting audits Use GRC platforms (e.g., Archer 6.14) for compliance tracking and access control Deploy updates and security tools using SCCM or equivalent platforms Collaborate with local IT teams, help draft SOPs, and ensure policy enforcement Required Skills: At least 1 year of experience in IT security, endpoint management, or a related role Familiarity with antivirus or EDR solutions (Symantec, Trend Micro, McAfee, etc.) Basic knowledge of security compliance , incident response, and reporting Comfortable using tools like SCCM , asset management systems, or GRC platforms Strong willingness to learn and grow in IT governance and compliance Educational Background: Bachelor’s or Master’s in Computer Engineering, IT, or a relevant field Bonus if you have done any certifications or training in cybersecurity, ITIL, or compliance tools

Key Responsibilities: IT Support and Troubleshooting: Manage and resolve issues related to desktops, laptops, printers, and networks. OS installation, troubleshooting of Outlook, Office 365 (Word, Excel, PowerPoint, Teams, OneDrive), and other software applications. Installation and troubleshooting of server OS and Linux (optional). Antivirus installation, system cleaning, and data backup. Monitor and update server, firewall, and security logs, and generate reports. Backup management for servers and local users. Vendor and Asset Management: Coordinate with vendors for deliveries and installations. Manage IT equipment assets. Maintain internal and external SLAs. Assist in IT audits and ensure IT compliance. Create and maintain Infosec documentation. Qualifications: Graduate in IT or any field with certifications (Microsoft, Cisco, ITIL). Minimum of 5 years of relevant experience. Strong communication skills.

About Company Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT infrastructure company you can trust. With over 800 employees serving through 41 service locations and 5 offices across India, we provide infrastructure management services, cloud computing, data storage, backup and security, unified communication, enterprise mobility, and more. Partnering with major OEMs, we offer Managed Print Services, AMC and FMS, Device-as-a-Service, structured cabling, and surveillance services to our esteemed clients. Customized solutions, certified professionals, quick responses, and our adaptable attitude towards customer care for your IT infrastructure needs make us 'The X factor in your IT.’ Our Vision: To be the best-in-class in IT services in India and overseas. Our Mission: To provide customized services and solutions and be the No. 1 choice for all IT needs. Job Description Job Description, knowledge on Network Management+ firewall SOPHOS & antivirus management. For server /AD management Department Service Open Positions 1 Skills Required Network Management, firewall ,antivirus management, server ,AD management Experience 4 to 6 years Location Mumbai, Maharashtra, India

1. Provide on-site IT support including installation, configuration, and troubleshooting of desktops, laptops, and network devices. 2. Manage user accounts, permissions, and system configurations in Windows and Linux environments. 3. Configure and troubleshoot MS Outlook, Office 365, and mail clients like Thunderbird and Live Mail. 4. Maintain and monitor antivirus solutions, backup processes, and system health. 5. Perform OS installations (Windows/Linux), server management, and patch updates. 6. Administer Windows Server (2008R2, 2012R2) including roles like ADDS, DNS, DHCP, GPO, Hyper-V, WDS, WSUS. 7. Handle remote desktop and VPN configurations. 8. Provide first-level support for file servers, FTP, and domain-related issues. 9. Regularly update documentation and generate weekly/monthly reports. Skills Required: Ø Strong knowledge of networking fundamentals and infrastructure support. Ø Proficiency in Windows and Linux server environments. Ø Good experience with Outlook, Office 365, and basic mail configurations. Ø Hands-on experience with virtualization tools (VMware, VirtualBox). Ø Basic scripting and command-line expertise in Linux. Ø Knowledge of firewall and endpoint security tools. Eligibility Criteria: Ø BE/B.Tech in Computer Science or related field. Ø Minimum 5 years of relevant experience in IT support or system administration. Ø CCNA Certification is a must. Ø Strong communication skills in English and Tamil (preferred). Ø Should be ready to travel within Bangalore for on-site support tasks.

Hardware Support: Install, configure, maintain, and troubleshoot hardware components such as desktops, laptops, printers, scanners, and other peripherals. Perform hardware upgrades, including memory, hard drives, and other critical components. Ensure proper functioning of hardware devices by conducting regular maintenance and diagnostics. Desktop Support: Provide desktop support, including software installation, configuration, and troubleshooting for end-users. Manage operating system updates, antivirus software, and other desktop security measures. Assist with the setup and deployment of new desktops and laptops, including imaging and data migration. Network Support: Install, configure, and troubleshoot networking equipment such as routers, switches, firewalls, and wireless access points. Conduct network performance analysis, identify issues, and implement solutions to ensure optimal network performance. Assist in the setup and maintenance of VPNs, LANs, and WANs across various locations. Field Engineering: Travel to various locations as needed to provide on-site support for hardware, desktop, and network issues. Coordinate with the central IT team and other stakeholders to resolve technical problems efficiently. Document all support activities, including issue resolution and hardware inventory updates. Customer Service: Provide excellent customer service to end-users, ensuring timely and effective resolution of issues.

An FMS Engineer (Facilities Management Systems Engineer) is responsible for the design, implementation, and maintenance of software and systems that manage and optimize building facilities. This includes overseeing various building systems like HVAC, electrical, plumbing, and security, ensuring efficient operation, and integrating new technologies. They also play a crucial role in troubleshooting technical issues and ensuring compliance with safety regulations. Here's a more detailed breakdown of the responsibilities: Core Responsibilities: System Management: Installing, configuring, and maintaining servers, networks, and operating systems related to facility management systems. Network Management: Setting up and managing routers, switches, and firewalls to ensure secure and efficient network connectivity for FMS. Security: Implementing and maintaining security measures like antivirus software, firewalls, and intrusion detection systems. Data Management: Managing user access controls, performing data backups, and ensuring data availability and recovery. Software Deployment & Integration: Supporting the installation, upgrades, and integration of third-party software within the FMS. Troubleshooting: Providing L1/L2 level support for hardware, software, and connectivity issues, both onsite and remotely. Cloud Management: Assisting with the management of virtual machines, cloud storage, and cloud security configurations related to the FMS. Project Assistance: Supporting IT projects related to the FMS and coordinating with internal stakeholders and vendors. Vendor Liaison: Evaluating IT procurement options and liaising with vendors for purchases and service renewals. Documentation: Maintaining detailed logs of activities, issue resolutions, and standard operating procedures. Collaboration: Working with facility managers and other stakeholders to understand their needs and tailor the FMS to specific requirements. Optimization: Identifying opportunities to optimize the performance of the FMS and implement solutions to improve efficiency and reduce costs. Job Type: Full-time Pay: ₹267,388.89 - ₹1,149,542.72 per year Shift: Day shift Work Days: Monday to Friday Work Location: In person

Provide desktop support for hardware, software, and peripheral issues. Install, configure, and maintain operating systems and applications. Respond to user queries and service requests via phone, email, or in person. Perform on-site troubleshooting and repairs at client locations. Maintain records of issues, solutions, and system configurations. Escalate unresolved issues to higher-level support or vendors. Ensure timely updates, patches, and antivirus deployments. Assist in setting up new systems and migrating user data. Maintain inventory of IT assets and tools. Job Type: Full-time Pay: ₹17,000.00 - ₹19,000.00 per month Benefits: Health insurance Shift: Day shift Work Days: Monday to Friday Experience: Desktop support: 1 year (Required) Total: 1 year (Required) Location: Ekkattuthangal, Chennai, Tamil Nadu (Required) Work Location: In person Expected Start Date: 17/07/2025

Required Technical Sales , Support (Printers Calls Only) who have handled inbound process Printer antivirus calls process - US Technical support - printer antivirus's calls Daily/Monthly Incentives salary up to 50 k+Unlimited Incentives DELHI NCR call/what's app Nandini Parashar 9773634524 This job is provided by Shine.com

Required Technical Sales , Support (Printers Calls Only) who have handled inbound process Printer antivirus calls process - US Technical support - printer antivirus's calls Daily/Monthly Incentives salary up to 50 k+Unlimited Incentives DELHI NCR call/what's app Nandini Parashar 9773634524 This job is provided by Shine.com

Provide desktop support for hardware, software, and peripheral issues. Install, configure, and maintain operating systems and applications. Respond to user queries and service requests via phone, email, or in person. Perform on-site troubleshooting and repairs at client locations. Maintain records of issues, solutions, and system configurations. Escalate unresolved issues to higher-level support or vendors. Ensure timely updates, patches, and antivirus deployments. Assist in setting up new systems and migrating user data. Maintain inventory of IT assets and tools. Job Type: Full-time Pay: ₹17,000.00 - ₹19,000.00 per month Benefits: Health insurance Shift: Day shift Work Days: Monday to Friday Experience: Desktop support: 1 year (Required) Total: 1 year (Required) Location: Ekkattuthangal, Chennai, Tamil Nadu (Required) Work Location: In person Expected Start Date: 17/07/2025

Responsibilities 5+ years experience in a dedicated intelligence practitioner role; Intel disciplines can vary but must have worked (currently or previously) in a dedicated Intel role to be considered. Operational understanding of CTI methodologies and application concepts within the modern cyber security organization. Direct experience in the consumption, processing, and analysis of tactical (technical) CTI within an operational environment, supporting monitoring, detection, and response capabilities. Experience in deploying and analyzing data from technical security controls, to include web proxy, firewalls, IPS, IDS, mail content scanning appliances, enterprise antivirus solutions, network analyzers, and other host-based protection solutions. Strong Understanding And Experience Related To Threat Intelligence analysis and experience managing and implementing the threat intelligence lifecycle Common malware variants, functionality, and basics of static and dynamic analysis Common threat actor tactics, techniques, and procedures Threat Intelligence Platform (TIP) usage and best practices Cyber Attack Lifecycles and Threat Models Cyber Security-related process development Report writing skills, able to service Strategic, Operational and Tactical Guidances Threat intelligence professional Certified Good knowledge of SAMA requirements and regulations Experience in using tools like recorded future, anomali TIP, Mandiant TIP, threatconnect, crowdstrike falcon, Kaspersky TIP [ TIP Location : Trivandrum Key Responsibilities Design, develop, and execute test cases based on software requirements. Perform functional, regression, integration, and system testing. Identify, document, and track defects using bug-tracking tools. Work closely with developers and customers to debug and resolve issues. Ensure test coverage across different software modules and releases. Collaborate with stakeholders to understand and define testing requirements. Communicate test results and ideas effectively within the team and to customers. Participate in test planning, strategy discussions, and process improvements. Contribute to automation initiatives where Skills & Qualifications : 3-6 years of experience in software testing with a strong focus on manual testing. Strong expertise in test case design, execution, and defect management. Experience with test management tools like JIRA, TestRail, or similar. Good understanding of SDLC, STLC, and Agile methodologies. Excellent communication skills to collaborate effectively with global teams and customers. Ability to work independently and manage tasks efficiently. BTech/MTech or equivalent education or experience in a relevant to Have Skills : Experience with TestComplete, Selenium, Cypress, or any other test automation tool. Candidate with experience in semi-conductors, automotive, or healthcare industries is a plus. Knowledge of Python for scripting and automation Knowledge of BDD and Cucumber, including Gherkin syntax for writing test scenarios. Knowledge of SEMI standards (e., SECS/GEM, EDA, GEM300) related to semiconductor automation. Familiarity with Jenkins for CI/CD integration. Prior experience in semiconductor or industrial automation testing (ref:hirist.tech)

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. Those in security architecture at PwC will focus on designing and implementing robust security frameworks to protect organisations from cyber threats. You will develop strategies and solutions to safeguard sensitive data and enable the integrity of systems and networks. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Year Of Experience 2-4 years Position Requirements Candidate with 4-8 year of experience in working in operations/managed services. Having experience of multi cloud infrastructure solution such as Azure & AWS Carrying out deployment, maintenance, monitoring, and management tasks Demonstrable previous experience of implementing and supporting large-scale IT Infrastructure environment or large Business. Strong technical knowledge on Microsoft, Network & Cloud technology, along with leadership and communication skills, to improve the delivery of services. Communicating effectively to all stakeholders on a regular basis. A practical understanding of gathering business requirements & scoping relevant solutions. Use resources to best advantage, by collaborative working with all Team Leaders. Setting the behavioral & performance standards. Energizing your team. Deal positively with change & uncertainty. To work on projects and initiatives as directed by the IT Services to support changes or opportunities in wider business Excellent written communications skills sufficient to write reports and business correspondence in a professional manner. Ability to verbally present complex concepts and technical information to a non-technical audience in a clear and concise fashion. Strong interpersonal skills sufficient to conduct business with others in a diplomatic, professional manner. Ability to manage multiple projects and successfully handle multiple tasks. Preferred Skills/Technical Competencies: Strong technical experience on Palo Alto, Cloud Security, Cloud platforms, NAC (Network Access Control) Preferred Knowledge Web Application Firewall Create, deploy, maintain, and troubleshoot WAF policies for new and existing web applications Configure and manage WAF configuration for cloud / On-Premises WAF solutions Review vulnerabilities that impact web applications and develop WAF “Virtual Patching” solutions Monitor and analyze activity logs to detect malicious internet traffic and indicators of compromise as well as to reduce false positive blocks Review WAF usage and define means to improve and mature protection policies Understand web applications at a sufficient level to work with developers to implement protective controls that may need to be customized for specific applications Interpret web protocol information to determine source, intent, and risk of threat agents Provide preventative maintenance, troubleshooting and quickly resolve problems to ensure infrastructure and application stability Participate in technical design activities to ensure a sound design and any infrastructure impact is understood Create and maintain technical documentation regarding the WAF infrastructure including network diagrams, policies and operational procedures for managing the infrastructure. Work closely with Development, QA, Operations, InfoSec, and design engineers to ensure security requirements are met and web-applications are adequately protected from cyber-attacks Review vulnerability scan output and assess where WAF configuration can be used to mitigate attacks. Basic understanding of data flow technologies such as routing, NAT, ARP and associated command line tools such as tcpdump Awareness of mainstream operating systems and a wide range of security technologies including network firewall, IPS, and web proxy. Build and enhance our proven security platform. Blend innovation and speed in a constantly evolving cloud architecture. Analyze new threats and offer deep insight through data-driven intel. Collaborate with customers to help solve their toughest security challenges. Palo Alto and Prisma Cloud Technologies Experience in planning, configuration, and deployment of PA Firewalls Expert in troubleshooting, implementing, and configuring Panorama, Palo Alto firewalls Analyzing the current Palo alto and Prisma environment and providing recommendations and implementation plans to upgrade the code, App-ID. Health Monitoring, Attack vector monitoring, Indicators of Compromise monitoring and blocking, Dynamic ACL monitoring and blocking Configuring Panorama and managing the firewalls using Panorama Configuring and troubleshooting Prisma cloud solutions like DLP, SASE, CASB, SSPM modules Familiar with Device groups & Templates, pre-rules, post rules & security profiles, the centralized push of security policies VPN: Good knowledge on SSL VPN, IPSEC, Remote Access VPN, GRE over IPSEC VPN Responsible for development of Palo alto NextGen Network Security Components and Protocols for State-of-the-art firewalls deployed at Enterprise, Data Center, Cloud, and Service Provider environments Palo Alto Firewall threat updates on periodic basis Incident management, Change Management for different severity levels and following escalation matrix for ensuring SLA adherence P1, P2 and P3 incidents monitoring and coordination with stakeholders for timely resolution Expert in configuring routing protocols and documenting on Palo alto firewalls Develop scalable flow architecture for tunneling protocols, mobility protocols, high availability solution for Stateful Failover Experience & knowledge of Global protect VPN Product visionary, ideas on the competitive edge, Effective decision-maker, take ownership and independently drive, lead tasks and assignments Assess tools, applications, systems, and infrastructures to ensure compliance security best practices, and that established baselines are maintained, Improve enterprise security architecture, designing and implementing remediation technologies, techniques, and processes Monitor information security alerts and collaborate with other technical teams to respond, triage, and escalate as needed. Alerts include logs from firewalls, IDS, OS, Antivirus, databases, web application firewalls, and web servers. Audit the system environment and provide actionable information about risk discovery and create and maintain complex event alerts and summary reports Network security infrastructure (Illumio Micro / Nano Segmentation, Forescout NAC, Zscaler) Planning and designing reliable, powerful, and flexible security architectures for Security Technologies. In depth knowledge and hands on experience in handling and troubleshooting network setup with Network access control solutions like Cisco ISE, Forescout etc. Familiarity with network-centric applications such as TACACS, RADIUS, and Syslog would be advantageous, as would experience of 802.1x network authentication. Experience in documenting Forescout operations, configurations and changes Apply technical expertise in implementing efficiencies and creating strategies to better detect and respond to cyber incidents by prioritizing mitigation actions. Understand the Traffic Flows for both Https (web Traffic) standard and custom application-based traffic and accordingly design solutions around it for Firewalling and Proxy services. Whitelisting IP space for various Project teams to access external vendors to ensure safe and secure connectivity. Coordinates activities with other system areas and vendors, and deals with network security systems planning, upgrading, monitoring, testing and servicing. Experience analyzing application traffic flows to develop firewall security policies In-depth knowledge of application ports/protocols and application characteristics at packet level Experience developing firewall security policies Ability to troubleshoot application security policies. Expertise level required with Illumio Core, PCE, VENs, workloads and labeling strategy and troubleshooting AWS Cloud Networking Good understanding of AWS cloud networking components and experience with configuration and troubleshooting for AWS cloud environments. In-depth understanding of AWS Networking components/services like VPC, virtual gateway, Route53, Direct Connect Gateway, transit VPC, transit gateway, lambda, endpoints, load balancers. Expertise with AWS WAF, AWS Load balancers for deployment and troubleshooting Experience in using and configuring a SIEM dashboard for use in monitoring a Web Application Firewall (WAF). Experience deploying and configuring a WAF. Knowledge of common OWASP Top Ten Web Application and API vulnerabilities, and the ability to explain them to non-technical or non-security-oriented team members. Experience troubleshooting common AWS WAF deployment issues. Background working in a complex network architecture, DNS, and CDN components. Preferred Skill Palo Alto, Panorama, Prisma Cloud, Zscaler ZIA, Zscaler ZPA solutions Forescout and Illumio AWS WAF, Imperva WAF and Load balancer solutions Uphold the firm's code of ethics and business conduct. Professional and Educational Background Bachelor's Degree Preferred.

What You'll Do Provide First-Level Technical Support : Respond promptly to incoming support requests via phone, email, and our ticketing system. You'll be the go-to person for diagnosing and resolving basic hardware and software issues for end-users. Troubleshoot and Resolve Issues : Offer support for a variety of operating systems, including Windows, macOS, and mobile platforms, as well as common office applications. Guide users through diagnostic processes to identify and resolve problems efficiently. Manage Support Tickets : Accurately document all support requests and their resolutions in our ticketing system. You'll prioritize and categorize tickets based on their urgency and impact, escalating complex or unresolved issues to L2/L3 support teams when necessary. Communicate Effectively : Interact directly with end-users to gather detailed information about technical issues, providing clear, step-by-step assistance. Your strong communication skills will ensure users understand the solutions provided, and you'll follow up to confirm resolution and gather feedback. Monitor and Maintain Systems : Keep an eye on IT systems and networks for any potential issues, reporting abnormalities to senior support staff. You'll also assist with routine maintenance tasks like software updates, virus scans, and system backups, and help set up new hardware, software, and user accounts. Contribute to Knowledge Sharing : Maintain accurate and detailed documentation for common technical issues and their solutions. You'll play a part in building our knowledge base by documenting frequent problems and fixes, and provide input for process improvements and standard operating procedures. Technical Skills Operating Systems : Proficiency in Windows (10/11), macOS, and mobile operating systems (iOS/Android). Hardware Troubleshooting : Basic understanding of desktop, laptop, and peripheral hardware components. Software Applications : Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), web browsers, and common productivity tools. Networking Fundamentals : Basic knowledge of TCP/IP, Wi-Fi connectivity, and network troubleshooting (e.g., ping, ipconfig). Ticketing Systems : Familiarity with IT service management (ITSM) tools and ticketing systems (e.g., Jira Service Desk, Zendesk, ServiceNow). Remote Support Tools : Experience using remote desktop software for troubleshooting. Security Basics : Understanding of antivirus software and basic cybersecurity hygiene (ref:hirist.tech)