1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

Replacement of Anjali Gupta/R 15269 /17th June. On-site support, and support for Remote sites and work-from-home computing Diagnosing, verifying, recording and reporting downtime and providing immediate notification for all incidents Diagnosing & troubleshooting virus problems that can be fixed using antivirus tool deployed Re-installation of the anti-virus packages corrupted or deleted by the users Installation / Reinstallation of mail client software on users desktops/Laptops Install / configure/update e-mail software at client site. Configuration of clients PC Day to day troubleshooting activities Help in upgrade the version of Mailing software Onsite filed support -End user device h/w, and desktop software distribution Trouble shooting Ms Outlook and VPN related issue. Troubleshoot client software and basic network connectivity problems. Troubleshoot client software and basic network connectivity problems. Helping Users to Upstate the version of mailing software like Ms Outlook and Ms Office Package. Onboarding new users in Active Directory, Update user information in Active Directory, Password reset, User account unlocked related issue. Installation, configuration and troubleshooting mailing client s application, Office 365. Respond to requests for technical assistance by phone, email, chat or using the Service desk management system. Troubleshoots software and/or hardware issues/failures. Energetically follow-up on open incidents and problems and provide status updates and feedback to end users while problems are being investigated Provide SOP based first level resolutions Ticket creation / Categorization / Prioritization Ability to identify and organize tickets according to priority and forward tickets to Field Engineers (L2) Incident resolution and Ticket closure Worked with VIP User support on Priority basis. Installation and troubleshooting of anti-virus, like Symantec, MacAfee. Troubleshooting of Desktop, Domain, and Internet related issue. Worked on Service Now to Manage, Service request, Change base management, Incident related issue on priority basis. Support to End user via MS team or Skype, Zoom, technical related issue like (internet or intranet application issue).. Good Knowledge of DHCP & DNS.

Experience: 1-2 Years Job Responsibility: 1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc.), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc. Having Average communication skills.

Job Title: Senior Manager – Cybersecurity and Cyber Defense Center Location: Bengaluru,KA 📍 Department: Information Security Group (ISG) 👤 Reporting To: VP – Cybersecurity and Cyber Defense Center 📝 Job Purpose: We are seeking a seasoned Senior Manager to lead the strategic operations of our Cyber Defense Center (CDC) . This role is critical to strengthening our cybersecurity posture through advanced threat monitoring, incident response, SIEM management (Azure Sentinel and ArcSight), policy development, and regulatory compliance. You will collaborate with internal stakeholders and leadership teams to mitigate risks, enhance detection capabilities, and lead a high-performance security operations team in alignment with our overall cybersecurity strategy. 🎯 Key Responsibilities: Strategic Security Management Define and implement strategies for monitoring and responding to threats via SIEM platforms (Azure Sentinel & ArcSight preferred). Oversee analysis of data from various sources: firewalls, IDS/IPS, antivirus, DAM systems, proxies, and banking applications. Advanced Threat & Incident Management Create and fine-tune alert rules to improve detection accuracy and reduce false positives. Lead real-time log/alert analysis, ensuring swift and effective incident response aligned with defined policies and procedures. Leadership & Process Enhancement Improve response times and optimize security incident management processes. Lead updates to SOPs, playbooks, and runbooks; champion best practices in cybersecurity operations. Drive execution of security awareness programs and risk-based controls. Cross-Functional Collaboration Liaise with audit, compliance, and regulatory teams to provide logs, evidence, and technical documentation. Engage with leadership to influence strategic cybersecurity decisions. 🔑 Key Principles: Strategic Leadership: Direct the CDC's vision and strategy aligned with organizational goals. Threat Detection & Response: Elevate incident detection, investigation, and mitigation capabilities. Process Optimization: Drive continual improvement of security processes and tools. Collaboration & Communication: Facilitate effective communication across business and technical units. Governance & Compliance: Uphold integrity, ethics, and regulatory alignment in all security operations. 🌐 Operating Environment & Relationships: Operates within frameworks of international cybersecurity regulations and industry standards . Engages across business units (LOD1 to LOD3), including: LOD1: Business, Tech GRC, Technology LOD2: Compliance, Fraud, Risk LOD3: Internal Audit Coordinates with internal/external regulators and auditors. 🧩 Problem Solving & Analysis: Lead strategic problem solving for complex incidents, including root cause and threat impact assessments. Oversee log source onboarding and ensure optimization of data for effective threat detection. 🛡️ Decision-Making Authority: Innovation & PoC: Lead evaluations and PoCs of emerging security technologies. Metrics & Architecture: Analyze and report key security KPIs; contribute to the development of security reference architectures. Policy & Control Design: Drive policy formulation and improvement aligned with business and regulatory needs. Cross-Functional Leadership: Collaborate with senior leaders and vendor partners to deliver security objectives with minimal supervision. 📚 Qualifications & Experience: Education: Graduate/Postgraduate in Science, Engineering, Information Technology , or related disciplines. Certifications (minimum two required): CISSP, CISM, CRISC, CISA, or equivalent. Experience: 12+ years of experience in SOC/CDC leadership roles with demonstrated success in managing complex cyber defense initiatives. Strong expertise in SIEM platforms (Azure Sentinel, ArcSight) and security analytics. Previous exposure to the banking or financial services sector is highly desirable. Technical & Soft Skills: Expert in SIEM management, incident response, threat detection. Strong documentation, policy drafting, and communication skills. Analytical mindset with the ability to guide strategic decisions. Show more Show less

Key Responsibilities Provide technical support for desktops, laptops, printers, and other hardware. Install, configure, and maintain software and systems. Troubleshoot network issues (LAN/WAN, internet connectivity). Ensure system security and data backups. Maintain and update internal servers and trading terminals (ODIN, NOW, etc.). Coordinate with external vendors for hardware/software maintenance. Maintain IT inventory and documentation. Requirements Bachelor's degree/diploma in IT, Computer Science, or related field. 2 - 3 years of experience in IT support or system administration. Knowledge of hardware troubleshooting, networking, and system maintenance. Familiarity with Windows OS, basic server operations, and antivirus solutions. Understanding of trading platform infrastructure (preferred but not mandatory). Strong problem-solving skills and attention to detail. Skills: antivirus solutions,data backups,server maintenance,windows os,it inventory management,system security,network troubleshooting,lan,hardware troubleshooting,documentation,server,it,maintenance,technical support,basic server operations,software,software installation and maintenance,wan,antivirus,network Show more Show less

1. DHCP 2.Domain & Workgroup 3.Outlook configuration 4.POP & SMTP & IMAP 5.PST & OST 6. Switch types 7.Ticketing tool 8.Private IP & Public IP 9.Type of printer 10.O365 E-mail configuration , Installation & Trouble shooting-O365 Full Suite Operating System Installation & Configuration & Troubleshooting - Win 10,11 Antivirus, MS Office, Mailing clients, and other software - Installation, Configuration & FLT Configuration -Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners, Barcode Machines, VC devices Patch management for desktops, laptops Knowledge of Earthing / Basic about UPS Knowledge of Configure & FLT - Video conferencing system Troubleshooting all network and application issues Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. Help resolve software and technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Resolving the issues through Phone, chat, and email communication channels. Job Type: Full-time Pay: ₹190,478.33 - ₹280,000.00 per year Benefits: Health insurance Provident Fund Shift: Day shift Work Location: In person

· IT ADMIN JOB DISCRIPTION · Providing desktop / Laptop computer software and hardware support, configuration, maintenance, and installation , office 365 · Installation for MS Office 2003, 2007, 2010, 2013, 2016, and Office 365 configuring & troubleshooting. Outlook accounts creation & configuration for new users. Responsible for the installation of software like antivirus, Ms.-Office, adobe & Acrobat Reader, and any other software. · Good understanding of Ms. Office products such as word, excel, PowerPoint ect. support Remote service for desktop system,peripherals,printers,others it supported equipment · Troubleshooting network related problems with time line. (Booting issue/ CPU Error) · Finding and troubleshooting of monitor, SMPS, motherboard, CPU and other devises. · Operating, maintaining, and troubleshooting the network, hardware, operating system, software applications and updating the BIOS, firmware and drive base on laptop and desktop · Active directory knowledge. Crating user accounts, resting password, creating groups, and adding to the domain. managing active directory user groups and security. · Ms. Outlook configuration, backup and restore and troubleshooting of data files. · Ticketing tools knowledge such as fresh desk and zoho desk. The reviving the update local printers and network printer installation and configuration. Remote support tools knowledge, such as Ms. Teams, zoom, any desk, Team Viewer ect. · Good knowledge of video conference such as zoom, Cisco WebEx, MS teams, skype for business, google meet others. · Inventory management for hardware and software. ( IT asset and applications ,license, · Should be in a position to install router / Wi-Fi router / switches /Printers / individually or on network · software license) · Bachelor’s degree or equivalent combination of education and experience · Experience working with computer hardware for installation and upgrades · Experience working with software installation/upgrading procedures · Experience working with file and system maintenance procedures · Utilizes standard corporate tools to record change and problem activities for tracking purposes Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Shift: Day shift Work Days: Monday to Friday Work Location: In person

Provide Level 1 and 2 desktop support to end-users for hardware and software-related issues. Install, configure, and troubleshoot desktops, laptops, printers, and scanners . Handle hardware repairs , replacement , and peripheral configurations . Install and troubleshoot operating systems (Windows 10/11), drivers, and authorized software. Support and troubleshoot Microsoft 365 applications (Outlook, Teams, OneDrive, Excel, Word, SharePoint Online). Manage and troubleshoot user accounts via Active Directory and Microsoft 365 Admin Center . Perform regular system updates, patching, and antivirus management. Setup and manage email configurations , network drives , and VPN access . Coordinate with vendors for hardware replacements and AMC support. Job Type: Full-time Pay: ₹15,000.00 - ₹19,000.00 per month Benefits: Paid sick time Provident Fund Work Location: In person

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your Role And Responsibilities We are looking for a skilled Network Security Analyst with 2-3 years of hands-on experience in managing and securing enterprise networks, with a strong emphasis on Guardicore Solutions. The ideal candidate will play a key role in monitoring, configuring, and supporting security tools and processes to ensure robust protection of network and endpoint environments. Monitor and manage firewalls, IDS/IPS, and network security tools to ensure optimal operation and protection. Assist in configuring and troubleshooting firewall rules, VPNs, and security policies. Conduct basic security monitoring, analyze logs, and escalate incidents as appropriate. Support network security assessments by identifying potential threats and vulnerabilities. Assist in incident handling by investigating alerts, identifying root causes, and responding to threats. Collaborate with IT teams to ensure network security best practices are implemented and maintained. Support and maintain endpoint security solutions including antivirus, EDR (Endpoint Detection and Response), and patch management tools. Maintain documentation for network security configurations, incident reports, and resolution steps. Monitor and manage firewalls, IDS/IPS, and working of network security tools . Assist in configuring and troubleshooting firewall rules, VPNs, and security policies. Conduct basic security monitoring, review logs, and escalate incidents as needed. Support network security assessments by identifying threats and vulnerabilities. Assist in handling security incidents, investigating alerts, and responding to threats. Work with the IT team to ensure network security best practices are followed. Support endpoint security solutions such as antivirus, EDR, and patch management. Document network security configurations, incidents, and resolutions. Preferred Education Master's Degree Required Technical And Professional Expertise 2 to 3 years of hands-on experience working with Guardicore Solution (now Akamai Guardicore Segmentation), including implementation, policy management, and monitoring. Strong knowledge of firewalls, VPNs, IDS/IPS, and network access controls. Familiarity with network protocols, routing, and segmentation. Experience with endpoint protection platforms and security patching practices. Understanding of incident response procedures and threat mitigation strategies. Good troubleshooting skills and attention to detail. Strong communicationn skills to collaborate across teams and document technical processes. Preferred Technical And Professional Experience One or more security certifications. (CEH, Security+, GSEC, GCIH, etc). High level of systems security compliance and provide technical mentorship and support to L1-L2 engineers Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Show more Show less

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk Your Role And Responsibilities An Endpoint Security Engineer is responsible for designing, implementing, and managing security solutions that protect endpoints from cyber threats. They ensure compliance with security policies, monitor vulnerabilities, and respond to security incidents. Key Responsibilities Design & Implement Security Solutions: Develop and integrate endpoint protection strategies. Threat Monitoring & Response: Identify and mitigate security threats using tools like SIEM and EDR. Policy Management: Create and enforce security policies for endpoint devices. Incident Handling: Investigate and respond to security breaches. Patch Management: Ensure timely updates and security patches for endpoint systems. Compliance & Auditing: Maintain security standards in line with regulations like HIPAA, PCI, and GDPR. Collaboration: Work with IT teams to enhance security measures. Preferred Education Master's Degree Required Technical And Professional Expertise Technical Skills: 2 years experiences of firewalls, intrusion detection systems, and endpoint protection platforms. Experience with antivirus software, encryption, and vulnerability assessment. Familiarity with SIEM technologies and cloud security solutions. Understanding of network security and secure coding practices. Problem-solving and critical thinking. Attention to detail and analytical mindset. Communication and collaboration with cross-functional teams. Adaptability to evolving security threats. Preferred Technical And Professional Experience NA Show more Show less

Company’s Description: AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users. Website: www.appstech.in Experience: 1-4 Years Location: Ahmedabad, Kadi, Sanand(GIDC) Company website & Email ID : www.appstech.in, careers@appstech.in Role Description: We are seeking an experienced IT Support Engineer to join our client location. Responsibilities: End-User system Support: · Troubleshoot and resolve desktop and laptop operating system issues. Provide support for standard software applications. · Isolate and diagnose system issues, and report hardware problems to respective vendors. · Install, reinstall, and configure systems, printers, and scanners. · Configure desktops and laptops according to customer standardization policies. · Install, reinstall, and configure client software/applications within scope. Install, troubleshoot, and configure email clients. Resolve email client-related issues. · Troubleshoot printer and scanner-related issues. Address issues related to standard office software (e.g., MS Office Word, Excel, PowerPoint). · Install antivirus software and ensure virus definitions are updated automatically. Apply approved patches to desktops and laptops. · Configure appropriate access rights and permissions for printers. Set up wireless access on endpoints. Network Support: · Provide support for local area network (LAN), wired/wireless issues. · Assist in the configuration and troubleshooting of network connectivity. · Ensure network security protocols are followed. · Collaborate with network administrators to resolve complex network issues. Requirements and Skills: · Technical Proficiency: Strong understanding of operating systems, standard software applications, and network configurations. · Problem-Solving: Ability to diagnose and resolve technical issues efficiently. · Communication: Excellent verbal and written communication skills to assist end-users effectively. · Customer Service: Strong focus on providing high-quality support to users Job Type: Full-time Pay: ₹15,000.00 - ₹26,000.00 per month Benefits: Provident Fund Shift: Day shift Experience: Desktop Support: 1 year (Required) Location: Sanand, Ahmedabad, Gujarat (Required) Work Location: In person

Location: Gurgaon tbo.com Office Address: Floor 22, Tower C, Epitome Building No. 5,DLF Cyber city, DLF phase 2,Gurgaon - 122002, Haryana, India TBO – Travel Boutique Online Group –(www.tbo.com) TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale. The TBO journey began in 2006 with a simple goal – to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific. Today, TBO’s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions. TBO’s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO’s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies. Why TBO: • You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market. • We are the emerging leaders in technology led end-to-end travel management, in the B2B space. • Physical Presence in 47 countries with business in 110 countries. • We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer. • An open & informal start-up environment which cares. What TBO offers to a Life Traveller in You: • Enhance Your Leadership Acumen. Join the journey to create global scale and ‘World Best’. • Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination. • As we enter the last phase of the pandemic; travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey. Role -- Responsible for maintaining, configuring, and ensuring reliable operation of computer systems, networks, and servers in an on-premises environment. Key Responsibilities – - Install, configure, and maintain physical and virtual servers, including Windows and Linux. - Manage Active Directory, DNS, DHCP, GPO, Office 365 & Google Suite. - Ensure system security by implementing firewalls, antivirus, and patch management. - Troubleshoot system, network, and application issues for end-users. - Oversee backup and disaster recovery planning for on-premises infrastructure. - Support hardware, software, and network devices (routers, switches, firewalls). - Implement access controls and security policies in alignment with IT best practices. - Operating System & Software patching - Configuration & management of service desk tools like Manage Engine, Zendesk, Jira etc. Required Skills -- - Expertise in Windows Server, Active Directory, Group Policy, and Office 365. - Strong knowledge of networking, firewalls, VPNs, and endpoint security. - Experience with virtualization technologies (VMware, Hyper-V). - Hands-on experience with system monitoring and patch management. - Proficiency in scripting (PowerShell, Batch scripting). Certifications (Preferred if any) -- Microsoft Certified: Windows Server Administration, - CompTIA A+ or Network+ Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services. The Cloud Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Experience: 4 to 8 Years Primary Skills: Windows Servers , Azure Secondary Skills: VMWare Job Summary: The Microsoft Engineer Level 2 is responsible for the administration, maintenance, and support of Windows servers , Azure Platform and related systems. This role involves ensuring high availability and optimal performance of the IT infrastructure, troubleshooting issues, and implementing security measures. Key Responsibilities: Server Management: Install, configure, and maintain Windows servers, including hardware and software upgrades, patches, and security configurations. System Monitoring: Monitor system performance, perform regular health checks, and ensure the availability and reliability of Windows systems. Troubleshooting: Diagnose and resolve complex hardware, software, and network issues in a timely manner to minimize downtime. Security: Implement and manage security policies and procedures, including antivirus, firewall, and intrusion detection systems. Apply security patches and updates. Backup and Recovery: Manage backup and recovery processes, ensuring data integrity and availability. Perform regular backup tests and disaster recovery planning. Automation and Scripting: Develop and maintain scripts for automation of routine tasks and system administration functions using PowerShell or other scripting languages. Documentation: Maintain detailed documentation of configurations, procedures, and troubleshooting steps. Create and update technical documentation and knowledge base articles. Collaboration: Work closely with other IT teams, including network administrators, database administrators, and application support, to ensure seamless integration and support of the IT infrastructure. Compliance: Ensure systems are compliant with organizational policies, industry standards, and regulatory requirements. Performance Tuning: Optimize system performance and capacity planning to meet current and future needs. Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Minimum of 4-8 years of experience in Windows server and Azure cloud administration. Also exposure to VMWare administration Certifications: Relevant certifications on Windows Server and Azure Cloud Technical Skills: Proficiency in Windows Server operating systems (e.g., Windows Server 2016, 2019). Experience with Active Directory, Group Policy, DNS, DHCP, and other core Windows services. Knowledge of virtualization technologies such as Hyper-V or VMware. Knowledge of cloud platforms (e.g., Azure, AWS) . Strong scripting skills (e.g., PowerShell) for automation and administration. Understanding of network protocols and services (TCP/IP, DNS, DHCP, etc.). Soft Skills: Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Attention to detail and a commitment to delivering high-quality work. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Note If shortlisted, you will be contacted via WhatsApp and email. Please monitor both channels and respond promptly. Location - Noida Work Mode - Work from Office Salary - INR(₹) 1,500,000 to 2,000,000 Joining Time / Notice Period: Immediate – 30 days About The Client We’re hiring for a technology-focused firm specializing in cybersecurity, cloud infrastructure, and risk management. They help global enterprises strengthen security operations, ensure compliance, and build resilient frameworks with advanced SOC capabilities and proactive incident response. Job Purpose The client is actively seeking an experienced SOC Lead to oversee 24/7 security operations and incident response efforts. This role involves leading L1/L2 teams, proactively monitoring threats, managing incident investigations, and ensuring organizational cyber resilience. The ideal candidate will possess strong hands-on experience across security infrastructure components, enterprise IT systems, and cloud environments—especially AWS—and will be instrumental in safeguarding systems from internal and external cyber threats. Roles And Responsibilities Lead and manage the SOC team across L1 and L2 analysts in a 24/7 environment. Handle escalated security incidents including threat detection, investigation, containment, and remediation. Work cross-functionally with technical and business stakeholders during and after incident response. Conduct proactive threat hunting and brand monitoring across endpoints, networks, and cloud environments (especially AWS). Analyze and respond to security alerts generated by SIEM platforms (e.g., Splunk, Datadog, Arcsight). Utilize IOCs and IOAs for real-time detection and forensic analysis. Perform in-depth forensics investigations, evidence handling, and data recovery. Ensure the integrity and secure custody of audit trails in the event of incidents. Maintain and evolve detection use cases, alert tuning, and log source integrations in SIEM. Must-Have Qualifications And Experience Bachelor's degree in Engineering or Technology (B.E./B.Tech.). 7+ years of experience in cybersecurity incident response and SOC operations. Proven Hands-on Expertise In Advanced Firewalls, IDS/IPS/WIPS, HIPS EDR, DLP, Antivirus, Proxy, VPN, DNS, DHCP Cloud platforms: AWS (required), Azure (preferred) SIEM systems (e.g., Splunk, Datadog, Arcsight) Security integration and use case development for SIEM Experience in forensics analysis, data recovery, and audit trail management. Familiarity with APT threats, vulnerability scanning, and threat intelligence. Knowledge of industry regulations and compliance frameworks such as SOC2, HIPAA, ISO27001. Exposure to incident response tools, ITSM platforms (JIRA, ServiceNow), and cloud-based security controls. Security certifications preferred: CISSP, CHFI, CEH. Show more Show less

Note If shortlisted, you will be contacted via WhatsApp and email. Please monitor both channels and respond promptly. Location - Noida Work Mode - Work from Office Salary - INR(₹) 1,500,000 to 2,000,000 Joining Time / Notice Period: Immediate – 30 days About The Client We’re hiring for a technology-focused firm specializing in cybersecurity, cloud infrastructure, and risk management. They help global enterprises strengthen security operations, ensure compliance, and build resilient frameworks with advanced SOC capabilities and proactive incident response. Job Purpose The client is actively seeking an experienced SOC Lead to oversee 24/7 security operations and incident response efforts. This role involves leading L1/L2 teams, proactively monitoring threats, managing incident investigations, and ensuring organizational cyber resilience. The ideal candidate will possess strong hands-on experience across security infrastructure components, enterprise IT systems, and cloud environments—especially AWS—and will be instrumental in safeguarding systems from internal and external cyber threats. Roles And Responsibilities Lead and manage the SOC team across L1 and L2 analysts in a 24/7 environment. Handle escalated security incidents including threat detection, investigation, containment, and remediation. Work cross-functionally with technical and business stakeholders during and after incident response. Conduct proactive threat hunting and brand monitoring across endpoints, networks, and cloud environments (especially AWS). Analyze and respond to security alerts generated by SIEM platforms (e.g., Splunk, Datadog, Arcsight). Utilize IOCs and IOAs for real-time detection and forensic analysis. Perform in-depth forensics investigations, evidence handling, and data recovery. Ensure the integrity and secure custody of audit trails in the event of incidents. Maintain and evolve detection use cases, alert tuning, and log source integrations in SIEM. Must-Have Qualifications And Experience Bachelor's degree in Engineering or Technology (B.E./B.Tech.). 7+ years of experience in cybersecurity incident response and SOC operations. Proven Hands-on Expertise In Advanced Firewalls, IDS/IPS/WIPS, HIPS EDR, DLP, Antivirus, Proxy, VPN, DNS, DHCP Cloud platforms: AWS (required), Azure (preferred) SIEM systems (e.g., Splunk, Datadog, Arcsight) Security integration and use case development for SIEM Experience in forensics analysis, data recovery, and audit trail management. Familiarity with APT threats, vulnerability scanning, and threat intelligence. Knowledge of industry regulations and compliance frameworks such as SOC2, HIPAA, ISO27001. Exposure to incident response tools, ITSM platforms (JIRA, ServiceNow), and cloud-based security controls. Security certifications preferred: CISSP, CHFI, CEH. Show more Show less

Note If shortlisted, you will be contacted via WhatsApp and email. Please monitor both channels and respond promptly. Location - Noida Work Mode - Work from Office Salary - INR(₹) 1,500,000 to 2,000,000 Joining Time / Notice Period: Immediate – 30 days About The Client We’re hiring for a technology-focused firm specializing in cybersecurity, cloud infrastructure, and risk management. They help global enterprises strengthen security operations, ensure compliance, and build resilient frameworks with advanced SOC capabilities and proactive incident response. Job Purpose The client is actively seeking an experienced SOC Lead to oversee 24/7 security operations and incident response efforts. This role involves leading L1/L2 teams, proactively monitoring threats, managing incident investigations, and ensuring organizational cyber resilience. The ideal candidate will possess strong hands-on experience across security infrastructure components, enterprise IT systems, and cloud environments—especially AWS—and will be instrumental in safeguarding systems from internal and external cyber threats. Roles And Responsibilities Lead and manage the SOC team across L1 and L2 analysts in a 24/7 environment. Handle escalated security incidents including threat detection, investigation, containment, and remediation. Work cross-functionally with technical and business stakeholders during and after incident response. Conduct proactive threat hunting and brand monitoring across endpoints, networks, and cloud environments (especially AWS). Analyze and respond to security alerts generated by SIEM platforms (e.g., Splunk, Datadog, Arcsight). Utilize IOCs and IOAs for real-time detection and forensic analysis. Perform in-depth forensics investigations, evidence handling, and data recovery. Ensure the integrity and secure custody of audit trails in the event of incidents. Maintain and evolve detection use cases, alert tuning, and log source integrations in SIEM. Must-Have Qualifications And Experience Bachelor's degree in Engineering or Technology (B.E./B.Tech.). 7+ years of experience in cybersecurity incident response and SOC operations. Proven Hands-on Expertise In Advanced Firewalls, IDS/IPS/WIPS, HIPS EDR, DLP, Antivirus, Proxy, VPN, DNS, DHCP Cloud platforms: AWS (required), Azure (preferred) SIEM systems (e.g., Splunk, Datadog, Arcsight) Security integration and use case development for SIEM Experience in forensics analysis, data recovery, and audit trail management. Familiarity with APT threats, vulnerability scanning, and threat intelligence. Knowledge of industry regulations and compliance frameworks such as SOC2, HIPAA, ISO27001. Exposure to incident response tools, ITSM platforms (JIRA, ServiceNow), and cloud-based security controls. Security certifications preferred: CISSP, CHFI, CEH. Show more Show less

Desktop Support Engineer L1 Location : Powai Mumbai, Maharashtra Salary: 21 K to 28k CTC Working Days: Monday to Saturday Skills required: 1. Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...) 2. Installing & configuring computer systems 3. Diagnose hardware & Networking faults 4. Configuring & maintaining Outlook 5. Troubleshooting & providing resolution to problems 6. Knowledge of Windows operating system & other general desktop support issues 7. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts 8. Knowledge of Crimping & Punching 9. Install Antivirus Server 10. Provide Remote Support 11. Maintain Antivirus Back up 12. Daily, weekly & Monthly Back up 13. Ability to handle clients professionally during all interfaces 14. Log & keep records of Customer queries 15. Log calls with Service providers 16. Maintain Service Installation Reports with basic laptops, monitor and printer repairs. knowledge of basic linux installation will be added advantage. Software skills 1.Windows operating system (server/desktop) 2.mail applications 3.Firewall & router commands. 4.Antivirus setup 5. Basic Knowledge of MS office 365 and Teams setup and troubleshooting Soft Skills Client Interaction Good Communication Skills Dressing Etiquettes Proper follow-ups and maintaining up to date reports Experience: 1 to 2 years of experience Job Types: Full-time, Permanent Shift: Day shift Education: Diploma (Preferred) or any relevant degree Job Type: Full-time Pay: ₹21,000.00 - ₹28,000.00 per month Shift: Day shift Work Days: Weekend availability Work Location: In person

Core Responsibilities System Setup & Configuration: Installing and configuring hardware, operating systems, and software applications. Security Management: Implementing firewalls, antivirus solutions, and security policies to safeguard systems against cyber. Performance Monitoring: Regularly checking system performance metrics to identify and resolve issues proactively. Troubleshooting & Support: Diagnosing and fixing hardware, software, and network problems; providing user support. Data Backup & Recovery: Establishing and maintaining data backup procedures to ensure data integrity and availability. User Management: Managing user accounts, permissions, and access controls to ensure appropriate access levels. Documentation: Maintaining detailed records of system configurations, procedures, and changes. Compliance & Updates: Applying system updates, patches, and ensuring compliance with industry standards.

Key Responsibilities : IT Support : Provide technical support to staff, troubleshoot hardware/software issues, and ensure timely resolution of IT-related problems. System Maintenance : Monitor and maintain the performance of computer systems, servers, and networks to ensure operational efficiency. Software Management : Assist with the installation, configuration, and maintenance of software applications and tools. Network Management : Support network infrastructure (wired and wireless), including routers, switches, and firewalls, ensuring connectivity and security. Security Management : Implement and maintain cybersecurity protocols, including firewalls, antivirus software, and data encryption methods. Backup & Recovery : Regularly monitor and ensure data backups are completed, as well as assist in data recovery processes as required. Hardware Maintenance : Install, upgrade, and maintain hardware components, including PCs, servers, printers, and peripherals. Documentation : Create and maintain accurate documentation for IT systems, processes, and troubleshooting guides. User Training : Provide training to employees on software, systems, and IT security best practices. Collaboration : Work closely with the IT Manager to identify system upgrades, resolve network issues, and contribute to IT projects. Skills & Qualifications : Experience : Minimum 2-3 years of experience in IT support or related roles. Technical Skills : Proficiency in operating systems such as Windows, macOS, and Linux. Hands-on experience with networking, routers, switches, and firewalls. Experience in troubleshooting hardware/software issues and resolving them efficiently. Familiarity with cloud computing platforms and virtual environments (e.g., AWS, Azure). Knowledge of cybersecurity principles and data protection regulations. Certifications (preferred but not required): CompTIA A+, Network+, or Security+. Microsoft Certified Professional (MCP) or Cisco Certified Network Associate (CCNA). Soft Skills : Strong problem-solving and troubleshooting abilities. Excellent communication and interpersonal skills. Ability to prioritize tasks and manage multiple projects. Detail-oriented with the ability to work under pressure. Benefits : Competitive salary. Health insurance (medical, dental, and vision). Paid time off and holidays. Professional development and training opportunities. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Leave encashment Provident Fund Shift: Day shift Work Days: Weekend only Work Location: In person

Location: Mohali | Shift: Night Seeking a Tech Solutions Advisor to upsell software tools such as antivirus, optimization utilities, and cloud backups to US clients. Key Responsibilities: Understand customer requirements and suggest compatible solutions. Build trust with clear product demonstrations and trials. Maintain daily sales logs and conversion reports. Requirements: Confidence in explaining tech benefits. Background in software sales or call center roles preferred. Job Types: Full-time, Permanent Pay: ₹16,622.41 - ₹83,067.15 per month Schedule: Night shift Work Location: In person

**Location:** Mohali **Shift:** Night We are looking for a motivated Tech Solutions Advisor to join our team and excel in providing cutting-edge software tools to our US clientele. The ideal candidate will focus on upselling products such as antivirus solutions, optimization utilities, and cloud backup services, effectively contributing to our growth. **Key Responsibilities:** - Thoroughly assess and understand customer requirements to recommend tailored technology solutions that align with their needs. - Cultivate trust and rapport with clients through engaging product demonstrations and interactive trials, ensuring they grasp the value of our offerings. - Maintain meticulous daily sales logs and conversion reports to track performance and drive continuous improvement in sales strategies. **Requirements:** - Demonstrate confidence and clarity in articulating the benefits of various technical solutions to diverse audiences. - Previous experience in software sales or call center positions is highly desirable, providing a solid foundation for understanding customer interactions and the sales process. - Strong communication skills and a passion for technology are essential for success in this role. Join us in shaping the future of tech solutions by helping customers navigate the digital landscape with confidence! Job Types: Full-time, Permanent Pay: ₹21,780.33 - ₹83,892.90 per month Schedule: Night shift Work Location: In person

Location: Mohali | Shift: Night Seeking a Technical Helpdesk Coordinator to provide expert troubleshooting via chat and remote access tools for US customers. Key Responsibilities: Guide users through fixes for routers, printers, antivirus issues. Remotely access systems to diagnose and repair issues. Offer premium service plans when necessary. Requirements: Good command of English (written + spoken). Familiarity with remote support tools (e.g., TeamViewer, AnyDesk). Job Types: Full-time, Permanent Pay: ₹20,890.01 - ₹45,679.63 per month Shift: Night shift Work Location: In person

Job Description Pashupati Capital Services (PCS) is a registered stockbroker with NSE and BSE. We are looking for an energetic L1 IT Support Engineer to provide real-time, on-site IT support to internal traders and operations teams . You’ll manage BOD/EOD checks, resolve basic hardware/software issues, and ensure the readiness of all user terminals and peripherals before market hours. Principal Responsibilities 🎯 Trading Desk & Mock Trading Readiness Execute BOD/EOD routines: validate terminal logins, network uptime, and application access for all traders. Conduct daily mock trading sessions across all Algo IDs and Dealer IDs; document outcomes and immediately flag any failures to L2/L3. Coordinate with compliance or trading leads on mock test reports, login logs, and system behavior notes. Ensure readiness of backup devices/screens and failover terminals before market open. 🧑‍💻 Real-Time User Support Provide first-line technical support to traders and back office teams — directly on-site or via internal comms. Troubleshoot desktop, peripheral, LAN/Wi-Fi, and client application issues. Support workstation relocations or reshuffling in the front/back office, ensuring power, LAN, and login consistency. 🧰 System Maintenance & Hygiene Clean all systems periodically: remove temporary files, flush browser/app caches, update antivirus, and verify system responsiveness. Reboot systems as per protocol after updates or mock failures. Manage user accounts, reset passwords, and update access logs under L2 supervision. 🗂️ Reporting & SOP Adherence Maintain logs of mock test results, backup status, login errors, and resolved issues. Follow internal SOPs for escalation, backups, and compliance communication. Assist in preparing reports for internal audits or regulatory checks. Job Requirements 2 years of desktop or IT support experience, ideally in a trading or finance environment. Familiarity with Windows OS (7–11) and standard enterprise apps; basic Linux or command line comfort is a bonus. Ability to understand and follow mock trading protocols and document outcomes accurately. Strong communication and urgency awareness when dealing with traders during live hours. Willingness to work early mornings and assist during market holidays, mock days, or BCP drills. Other Details Holidays will be provided as per the NSE/BSE holiday calendar Hours of work: Monday to Saturday - 10:30 AM to 07:30 PM. Saturday – 5-6 Hours Salary varies by depth of experience/skills and last drawn CTC Show more Show less

Primary purpose of the role: The Client Services Administrator s role is to support and maintain in-house computer systems, laptops, desktops, and peripherals both on site and remotely, located within India. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools. Key Result Area Strategy, Planning, Acquisition Deployment Support the acquisition of new computer or networking hardware Evaluate documented resolutions and analyze trends for ways to prevent future problems. Alert management to emerging trends in incidents. Participate in and support capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers. Install and configure Citrix applications. Operational Management Liaise with, and provide training and support to, end users and staff on computer operation and other issues. Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products. Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products. Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability. Recommend hardware or software changes needed to optimize Citrix deployments, configuration, or maintenance. Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues. Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue. Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution. Install anti-virus software and ensure virus definitions are up-to-date. Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Test fixes to ensure problem has been adequately resolved. Perform post-resolution follow ups to help requests.