Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there s really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @ Zones, and LinkedIn and Facebook. Position Overview: The primary focus of this position is to complete hiring targets within deadline , creativity, and staying updated on current innovative sourcing and recruiting techniques to achieve all elements of the recruiting cycle. What you ll do as a (Senior Recruiter ): Responsible for managing end-to-end recruitment process for specified business units. Organizing all recruitment requirements for workforce addition/replacement and coordinating with department managers to manage position approvals. Upon approval of a new requisition, work with the hiring manager to obtain a role briefing and to agree on sourcing strategies and timelines Coordinate the availability of potential resumes from various means such as - referrals from employees, and other designated resources available in a timely manner. Conduct first-level shortlisting with candidates by talking to them and ascertaining their suitability in terms of the organization s terms of employment, communication levels, alignment of their experience to the Job description for the position in consideration, etc. Scheduling and coordinating interviews with the department and corporate managers. These interviews could be Telephonic conference calls or in-person depending on the situation at hand. Work within predefined recruitment processes while monitoring that process to identify, recommend areas, improve, and to always ensure best practices. Develops a network of referrals by tapping into all the available means of candidate sourcing. Communicate with new employees - to mine for new leads, also explain and promote the internal referral program Keep the candidate experience a top priority as we continue to scale our organization What will you bring to the team: 5-7 years of relevant industry experience in recruitment. Post Graduation in Human Resource Management. Excellent communication skills with the ability to foster long-term relationships with internal teams, external partners, and candidates. Prior experience in Technical Recruitment is a mandatory and essential skill Reporting - Sr Manger Talent Acquisition Location-Bangalore Zones offers a comprehensive Benefits package. While we re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life. At Zones, work is more than a job - its an exciting career immersed in an inventive, collaborative culture. If you re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there s really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @ Zones, and LinkedIn and Facebook. Position Overview: The primary focus of this position is to Design, develop, and maintain robust data pipelines using Azure Data Factory. Implement and manage ETL processes to ensure efficient data flow and transformation. What you ll do as a (BI Dev eloper Lead): Design, develop, and maintain robust data pipelines using Azure Data Factory. Implement and manage ETL processes to ensure efficient data flow and transformation. Develop and maintain data models and data warehouses using Azure SQL Database and Azure Synapse Analytics. Create and manage Power BI reports and dashboards to provide actionable insights to stakeholders. Ensure data quality, integrity, and security across all data systems. Collaborate with cross-functional teams to understand data requirements and deliver solutions. Optimize data storage and retrieval processes for performance and cost efficiency. Monitor and troubleshoot data pipelines and workflows to ensure smooth operations. Create and maintain tabular models for efficient data analysis and reporting. Stay updated with the latest Azure services and best practices to continuously improve data infrastructure. What will you bring to the team: Bachelor s degree in computer science, Information Technology, or a related field. Certification in Azure Data Engineer or related Azure certifications will be an added advantage. Experience with machine learning and AI services on Azure will be an added advantage. Proven experience in designing and maintaining data pipelines using Azure Data Factory. Strong proficiency in SQL and experience with Azure SQL Database. Hands-on experience with Azure Synapse Analytics and Azure Data Lake Storage. Proficiency in creating and managing Power BI reports and dashboards. Knowledge of Azure DevOps for CI/CD pipeline implementation. Strong problem-solving skills and attention to detail. Excellent communication and collaboration skills. Knowledge of data governance and compliance standards. Zones offers a comprehensive Benefits package. While we re committed to providing top-tier solutions, we re just as committed to supporting our own teams. We offer a competitive compensation package where our team members are rewarded based on their performance and recognized for the value, they bring into our business. Our team members enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life, flexible leave policy to balance their work life. At Zones, work is more than a job - its an exciting careers immersed in an inventive, collaborative culture. If you re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Description Position at Zones LLC. Job Title: L2 Service Desk Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there s really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @ Zones, and LinkedIn and Facebook. Position Overview: To provide technical support assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels. What you ll do as the ( L 2 Service Desk ) The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Serve as the first point of contact for customers seeking technical assistance through various channels like phone, chat email. Experience in Core IT Support, Addressing Clients Worldwide Experience troubleshooting and configuring desktop hardware and associated peripherals. Experience In Multi-Factor Authentication RSA SecurID Experience In Virtual Desktop Instances (Oracle / Citrix) Ability to work in a team environment and communicate effectively through chat systems (e.g. Microsoft teams, Skype) Experience in ServiceDesk Ticketing Tool - ServiceNow. Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting. Experience working in a fast-paced environment. Strong customer service experience. Excellent communication skills. Ability to perform tasks within SLA s. Receives and handles break-fix issues of VIP Users, following agreed procedures. Systematically interprets user problems and identifies solutions and possible side effects. Uses experience to address user problems and interrogates knowledgebase for potential solutions. Escalates complex or unresolved incidents. Records and tracks escalated issues from outset to conclusion. Maintains records, informs users about the process, and advises relevant stakeholders of actions taken, in case of escalated or priority tickets. Acts as the routine contact point, receiving and handling requests for support. Provides first line investigation and diagnosis and promptly allocates unresolved issues as appropriate. Assists with the development or correction of KB s Tech / Support documents. What you will bring to the team: Qualifications: Graduate in any discipline Certification - ITILv4 preferred. Experience: Exposure - Medium to large scale projects Experience - 4-5 years in IT Support To provide technical support assistance to VIP / priority users remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. As an SME, support the L1 agents to resolve issues faster. Foster guide Level 1 agents and provide necessary training as and when necessary. Zones offers a comprehensive Benefits package. While we re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life. At Zones, work is more than a job - its an exciting career immersed in an inventive, collaborative culture. If you re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there s really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: To provide technical support assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels. What you ll do as the (Client Success Manager -2 ) The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Process quotes and orders in a timely and accurate manner, ensuring adherence to internal policies and procedures. Continuously monitor open orders and expedite when necessary to meet client expectations. Provide comprehensive and timely communication to clients and internal sales team, addressing inquiries and providing status updates on orders, quotes, and inventory. Generate impactful reports for clients or sales management, providing insights and recommendations based on sales and account data, if required Monitor and coordinate inventory management activities, ensuring adequate stock levels and timely depletion of run-rate inventory. Meet or exceed client/contract Service Level Agreements (SLAs), consistently delivering high-quality service and meeting client expectations. Assume full account responsibilities in the absence of the Account Manager, ensuring uninterrupted client support and continued communication. Manage tasks efficiently and effectively handle email communication via designated mailboxes. Facilitate returns and manage them to closure, ensuring appropriate resolution and customer satisfaction. Maintain client pricing programs, ensuring consistent and accurate pricing across all accounts. Proactively identify and escalate any issues or concerns to leadership, providing all relevant details and suggesting corrective actions. Previous experience in B2B sales, account management, or customer service roles. Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. Excellent communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with clients and internal stakeholders. Detail-oriented mindset with a focus on accuracy and quality in all tasks. Proficient in using sales management software, CRMs, and other relevant tools. Self-motivated and goal-oriented, with a proven track record of meeting or exceeding sales targets. Knowledge of [industry/sector] and familiarity with IT products/services is a plus. Ability to thrive in a fast-paced, dynamic work environment. What you will bring to the team: Location - Noida Exposure - Medium to large scale projects Experience - Minimum 3 years of IT Experience Education - Graduation in any discipline Zones offers a comprehensive Benefits package. While we re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life. At Zones, work is more than a job - its an exciting careers immersed in an inventive, collaborative culture. If you re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Conduct thorough needs assessments with potential clients to identify their storage challenges, application requirements, and data management goals. Develop customized storage solutions based on customer needs, including recommendations on storage arrays, protocols (FC, iSCSI, NFS), data protection strategies, and capacity planning. Deliver compelling presentations to showcase storage capabilities, highlighting key features and benefits of the proposed solution to prospective clients. Design and execute POCs to demonstrate the functionality and performance of storage solutions, addressing customer concerns and validating the solution fit. Stay updated on competitor offerings, identifying strengths and weaknesses to effectively differentiate the companys storage solutions. Collaborate with the sales team to craft detailed proposals including technical specifications, pricing, and implementation timelines. Possess in-depth knowledge of various storage technologies like SAN, NAS, DAS, object storage, cloud storage, data deduplication, and data compression. Provide technical support to the sales team during the sales cycle, answering questions, addressing customer concerns, and facilitating technical discussions. Establish strong relationships with key customer contacts to understand their needs and act as a trusted advisor. What you will bring to the team: Expertise in storage protocols like Fibre Channel, iSCSI, NFS Understanding of storage area networks (SAN), network attached storage (NAS) Knowledge of data protection strategies (snapshots, replication, backup) Familiarity with major storage and backup vendors (Dell, HPe , NetApp, Hitachi Vantara, Comvault, Veeam and Veritas ) in terms of portal activities, targets and certifications etc. Experience with storage sizing tools and performance analysis Excellent communication and presentation skills Strong analytical and problem-solving abilities Teamwork and collaboration skills to work effectively with the sales team Attend OEM trainings and enable sales teams. Develop mechanism for lead generation through OEMs in existing and new accounts. Managing the sales bid process by responding to RFI s & RFP. Record keeping of opportunities where supporting BD/Sales and attending joint reviews. Zones offers a comprehensive Benefits package.

Role & responsibilities Knowledge & experience on routing protocols like BGP, OSPF, Static Routing, BFD etcKnowledge of ACI & should know terminology like Vlan,.Switching technology, Vlan, Spanning-tree, VTP, ACL etc.Knowledge of Multicast routing, PIM, IGMP protocols, SPT etc.Experience & hands on with Switches and Firewalls of different vendors like Cisco, FortiGate PaloAltoShould experience & knowledge of Nexus family eg. VPC, VDC, MEC, Orphan port management.Excellent knowledge of TCP/IP, IPSec, PPP, HSRP, VRRP, redundancy protocol, IPSLA and SNMP protocols.Monitoring tool NMS, whatsupGold, Multiping.WLC managementTroubleshooting & Coordinating with Cisco TAC, Arista TAC, and Huawei TAC and follow up with them regarding the issues.Monitor system resource utilization, trending, and capacity planning.Provide Level-2 support and troubleshooting to resolve issues.Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.Select and implement security tools, policies, and procedures in conjunction with the companys security team.Liaise with vendors and other IT personnel for problem resolution.Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other hardware.Design, implement, and support firewalls, site-to-site VPNs, and remote-access VPNs.Perform server and security audits, and system backups and recovery.Exposure to AWS EnvironmentProven hands-on network engineering experienceCCNA or higher (CCNP highly valued)Solid understanding of the OSI or TCP/IP modelGood understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)Preferred candidate profile Minimum 5+ Years of experience with relevant certifications.L2 engineer with good DC R& S experience (approx. 5-7 years of exp.)Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) preferably Cisco DevicesPerform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.Monitor performance and ensure system availability and reliability.Oversee new and existing equipment, hardware, and software upgrades.Hands-on experience with monitoring, network diagnostic and network analytics tools.

To provide technical support assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels. What you ll do as the (Team Lead- Service Desk): The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Effectively managing, developing, and training the service desk team. Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved. An ability to balance and plan the short-term actions of the team. Knowledge and understanding of all relevant industry standards. Knowledge and understanding of best practices for service management. Strong communication skills, including the ability to be influential and persuasive with stakeholders. As needed, schedule employees working times and provide backup support. Conduct regular assessments and share the results with stakeholders. Review and analyze communications between IT staff and customers. Provide regular feedback based on the periodic performance review. Manage process for communicating outage/emergency activities to the organization. Motivates team through timely rewards recognitions. Train, coach, and mentor Service Desk Specialists (Level 1 / 2) including career development. Ensure staff compliance with company policies and measures. Knowledge on Service management concepts - namely Tools and techniques Ability to maintain high confidentiality with sensitive information and data and display integrity. Proactively manages risk and maintains proper documentation. Proven abilities to work with data, analyze and draw inferences from the data available. Ability to articulate effectively while reporting, creating minutes and action plans. Ability to adapt quickly to changing priorities and conditions. Should be able to lead from front with no/minimum guidance. What you will bring to the team: Experience - Minimum 8 years with minimum 3 years in a Service Desk Team Lead role. Education - Graduation in any discipline . Conducting and sharing results from service and operation performance reviews. Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations. Managing escalations and maintaining feedback tracker . A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team. Experience in effectively interacting with employees or leadership teams from internal or client organizations.

The Human Resources (HR) Director is responsible for overseeing the HR function and ensuring that the companys HR policies, procedures, and strategies align with organizational goals. This role will lead HR operations, talent acquisition, employee relations, performance management, and employee development, ensuring a positive and productive work environment.Key Responsibilities:HR Strategy & Leadership: Develop and implement HR strategies that support the companys overall business objectives. Act as a trusted advisor to senior leadership on HR matters.Talent Acquisition: Oversee the recruitment process to attract top talent, including managing job postings, interviewing, hiring, and onboarding. Collaborate with department leaders to identify staffing needs.Employee Relations & Engagement: Foster a positive workplace culture by promoting open communication and addressing employee concerns. Develop and implement programs to enhance employee engagement and satisfaction.Performance Management: Oversee the design and implementation of performance review processes. Support managers in conducting regular employee evaluations, providing constructive feedback, and setting goals for professional development.Compensation & Benefits: Lead compensation planning, ensuring that salary structures are competitive and equitable. Oversee employee benefits programs and ensure compliance with all relevant laws and regulations.Training & Development: Identify training and development needs for employees. Develop and implement training programs that support career development and employee growth.Compliance & Legal Oversight: Ensure compliance with labor laws and employment regulations in Israel. Update policies and procedures to reflect changes in legislation and best practices.HR Metrics & Reporting: Develop and maintain HR metrics to track key performance indicators (KPIs), turnover rates, recruitment effectiveness, and other relevant HR statistics. Provide regular reports to senior management.Diversity & Inclusion: Promote and implement diversity and inclusion initiatives. Ensure that recruitment and HR practices are inclusive and aligned with company values.Health, Safety & Wellness: Oversee workplace health and safety standards, ensuring a safe working environment. Lead wellness initiatives to support the overall well-being of employees.Qualifications:Bachelors degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).Proven experience (X+ years) in a senior HR role, with a strong track record in leadership and team management.In-depth knowledge of labor laws, employee relations, and HR best practices.Strong interpersonal, communication, and negotiation skills.Ability to develop and implement effective HR policies and strategies.Experience with HR software and data analysis.Fluency in Hebrew and English preferred.Desired Skills & Traits:Excellent leadership and decision-making abilities.Strong problem-solving skills with the ability to handle complex employee relations matters.High level of emotional intelligence and empathy.Ability to manage multiple projects and meet deadlines in a fast-paced environment.

In this role you get the chance to work with top Global, Enterprise and mid-market customers PAN India. Engages with potential customers to understand their needs, demonstrate the capabilities of various software, cloud and data Center solution and design a customized solution to address those needs, essentially acting as a bridge between sales and technical teams to qualify leads and prepare for a sale by showcasing the products value proposition. What you ll do as the ( Software Cloud and Datacenter Solution Architect, Solution Architect): Deeply understanding a customers business challenges, pain points, and desired outcomes to identify how the software/cloud solution can fit their needs. Creating a tailored architecture or implementation plan based on the customers requirements, often involving features, integrations, and configurations specific to their situation. Providing hands-on product demos to showcase the softwares functionality, addressing specific customer questions and concerns. Setting up a small-scale implementation to validate the solutions feasibility and address any potential technical challenges. Developing a comprehensive proposal that outlines the proposed solution, pricing, timeline, and key benefits for the customer. Working closely with the sales team to qualify leads, presenting the solution effectively, and answer technical questions during the sales cycle. M anage existing partnerships with the prominent OEMs in S/w and Cloud vertical. [ IBM, Microsoft, Azure, VMware, AWS, Adobe, IBM etc. ] Sign up new partnerships with OEMs in the vertical who could create impact on revenue. Manage the prerequisite of various partnerships. That includes Joint account planning, Portal activities, signing targets, tracking target, tracking rebates and MDFs, work towards next level of partnership. Existing relationship with prominent players in software and cloud industry preferred. Engagement and enablement of sales team with OEMs in terms of trainings and account planning. Drive allocated revenue under the Practice through self and sales team. Develop mechanism for lead generation through OEMs in existing and new accounts. Managing the sales bid process by responding to RFI s RFP. Understanding of SAAs based licensing and price policy. What you will bring to the team: 10+ years of experience into solution architect. Presale s role. Education: B-Tech In-depth knowledge of the software/cloud platform, its features, architecture, and best practices. Understanding customer business needs and translating them into technical requirements. Effectively presenting complex technical concepts to both technical and non-technical audiences. Working knowledge of cloud solution configurations from prominent OEMs. Knowledge of various aspects including on-demand self-service access, broad network access, resource pooling, rapid elasticity, measured service, scalability, security, data storage, serverless computing, different service models (IaaS, PaaS, SaaS), deployment models (public, private, hybrid), automation, disaster recovery, and cost-efficiency.

We are looking for a passionate and experienced Oder Processing Specialist who will be taking care of Customer Order processing with 99% accuracy. Coordination with Buying, Sourcing, PIM, Finance for Order Related Queries. Maintain - Daily Quote Received VS SO Number Date, Manually in Excel Share MIS of TAT, and If Delayed short Reasons What you ll do as the ( Order Processing Specialist ) : 1. Customer Order Proce ssing Accuracy-99%: Ensuring -3 Way Matching: Deal sheet/Quote Vs Customer PO Vs Vendor Quote Ensuring - GST Compliance (TAX, HSN/SAC, Bill To, Ship To, SEZ) Ensuring - No Risk Terms and condition Ensuring Necessary Approvals -For Low Margin /SR/Deviations Clean Orders are to be confirmed within 24 Hrs /Follow SOW Immediate Email to Buying after Order Confirmation /Sales Order generation 2.Attaching Relevant Doc in AX for Audit Accuracy-99% : Attach Deal sheet, Customer PO, Email Approvals Zones Customer, Sourcing Quote where applicable. 3. Revenue Booking (Invoicing): Same Day Invoicing for Complete Material Receipt Same Day of GRN Or Next Day if received after 4 PM Seeking Approval for Partial Material Receipt Billing if Approved Stock out Request after Validating, Stock, Config in AX, Batch Maintaining a Checklist of Monthly Regular Service Billing, and ensuring Invoicing 4. Coordination: Coordination with Buying, Sourcing, PIM, Finance for Order Related Queries 5. MIS: Maintain Daily Q uote Received VS SO Number Date, manually in Excel Share MIS of TAT, and If Delayed short Reasons Any Other MIS Required What you will bring to the team: G raduate 3-5 Years of Experience Fair Understanding of GST Compliance, commercial Customer Order Processing Good In Excel

Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there s only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: In this role you get the chance to work with top Global, Enterprise and mid-market customers PAN India. As an Audio-Visual solution architect, you will work closely with the sales team to identify client needs, develop technical presentations and create customized AV solutions. Your role is crucial in converting potential leads into satisfied customers by demonstrating our technical capabilities and benefits. What you ll do as the (AV/UC Solution Architect) The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Key Responsibilities: Collaborate with the sales team to understand client requirements and develop customized AV and UC solutions. Design system architectures, create technical proposals, and prepare detailed Bill of Materials (BOMs). Support on-site surveys and assessments to evaluate project feasibility and requirements. Provide technical presentations and demonstrations to clients, showcasing the proposed solutions. Develop comprehensive AV and UC system designs, including schematics, layouts, configurations, integration and programming. Ensure solution compliance with industry standards and best practices followed. Act as a technical advisor during client meetings, addressing queries and providing expert guidance. Work closely with the design and project teams to ensure seamless implementation of solutions. Stay up to date with the latest industry trends, technologies, and standards in AV and UC systems. What you will bring to the team: Total Experience: 10+ years Qualification: B.Tech Excellent communication and presentation skills Strong analytical and problem-solving abilities Teamwork and collaboration skills to work effectively with the sales team Job Location- Noid Attend OEM trainings and enable sales teams. Develop mechanism for lead generation through OEMs in existing and new accounts. Managing the sales bid process by responding to RFI s & RFP. Record keeping of opportunities where supporting BD/Sales and attending joint reviews . Desired Certifications: CTS, CTS-D, or CTS-I certifications from AVIXA. Certifications from few of the OEMs as Logitech, Bosch, Crestron or Extron, Jabra, Polycom, etc. Technical Expertise: Strong knowledge of AV and UC technologies, including DSPs, amplifiers, microphones, control systems, displays, etc. Familiarity with brands such as Bosch, TOA, JBL, Crestron, Extron, Logitech, Polycom, Jabra and AMX. Zones offers a comprehensive Benefits package . While we re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life.

Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there s really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: This includes providing technical expertise to the sales team by understanding customer security needs, demonstrating cybersecurity solutions and crafting proposals to showcase how the solution can address specific vulnerabilities and compliance requirements, essentially acting as a channel between technical knowledge and sales strategy to gain new business opportunities. In this role you get the chance to work with top Global, Enterprise and mid-market customers PAN India. Broad KRAs : Alliances, Solutions, Enablement and Revenue. What you ll do as the (Cyber Security, Solution Architect) The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Key Responsibilities: Conduct in-depth discussions with potential clients to identify their cyber security challenges, pain points, and compliance needs. Develop customized security solutions by leveraging the companys product portfolio, including firewalls, endpoint protection, threat intelligence, and identity management systems. Deliver convincing presentations to prospective clients, showcasing the capabilities of the security solutions and highlighting their value proposition. Set up and manage POCs to demonstrate the effectiveness of the solution in addressing specific customer requirements. Stay updated on industry trends and competitor offerings to effectively position the companys cybersecurity solutions. Create detailed proposals outlining the proposed security architecture, pricing, and implementation [ SOW ] plan based on customer needs. Collaborate closely with the sales team to answer technical questions, address customer concerns, and provide pre-sales support throughout the sales cycle. Maintain a deep understanding of cybersecurity technologies, including network security, application security, threat analysis, and data protection. What you will bring to the team: Strong knowledge of cybersecurity concepts, protocols, and industry best practices, including firewalls, intrusion detection/prevention systems (IDS/IPS), vulnerability scanning, SIEM, and endpoint security. Having minimum 10+ years of experience. Technical Degree. BTech + Excellent verbal and written communication abilities to effectively present complex technical information to both technical and non-technical audiences. Ability to build bond with clients, understand their needs, and tailor solutions to address their specific concerns. Confidence in delivering engaging and informative presentations to potential customers. Basic understanding of the sales process, including lead generation, qualification, and closing techniques. Relevant cybersecurity certifications like CISSP, CISA, CISM, or CCNP Security from prominent OEM are highly desirable. Understanding of data center, network & other IT infrastructure setup and integrities. Desired Solutions Knowledge on most of it:- Firewalls, NBAD, DNS Security, End Point Protection, Web Application Firewall, CASB, CSPM, Application Security, DLP, User Entity & Behavior Analytics, Network Access Control, VA & PT, SIEM, SOAR, etc. Zones offers a comprehensive Benefits package. While we re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life.

Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there s really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center , Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: Focus the GAM on the primary GAM goals by rationalizing the scope of support activities directly administered by a GAM and building a robust support organization. Shift administrative and support activities to the CSM organization, with training and staffing aligned to customer satisfaction measured by SLA compliance and NPS. Expand the capacity of a GAM to simultaneously manage multiple Global Accounts. Tighten the hand-offs and collaboration in the team selling and support model (e.g., partnership with CE for services. What you ll do as the ( Global Account Manager ) You are the central point for your clients requiring that you develop strong relationships with all Zones personnel that support them. You will also lead regular health checks requiring that you keep Zones in-tune and aligned with current and future opportunities. Priority to grow core and partner with field for services. Clients have needs outside of their managed standards. When this happens, be prepared, and use your Zones resources to orchestrate a conversation that leads you to further wallet-share Automate 100% of your clients managed standards using system integration tools. 75-80% of your client s business will be purchasing standards. Digital adoption allows a more seamless interaction with Zones, lowers our cost to serve, and enhances customer satisfaction. Proven account management or other relevant experience Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization. Experience in delivering client-focused solutions based on customer needs Proven ability to manage multiple projects at a time while paying strict attention to detail Excellent listening, negotiation, and presentation skills. Excellent verbal and written communications skills Self-motivated and able to thrive in a results-driven environment Natural relationship builder with integrity, reliability, and maturity Ability to prioritize among competing tasks Problem-solving skills Excellent time and project management skills. Keen attention to detail and adherence to deadlines Ability to establish & maintain working relationships with OEM principals, Vendors & Suppliers. What you will bring to the team: Bachelors degree in area of specialty 5-8 yrs experience in managing large enterprise/global account Knowledge of IT landscape hardware/Software/AT products Good communication & presentation skills Skilled in managing leading IT OEM s. Managing internal & external customers . Will be responsible for B2B sales Must have experience selling IT hardware & Software products , Will be responsible for completing target. Will be only responsible for generating Enterprise Business/SMB (Small Medium Business). Key responsibility IT Infrastructure support services /Solution Selling / Managed Services & Enterprise Network Management Solutions Zones offers a comprehensive Benefits package. While we re committed to providing top-tier solutions, we re just as committed to supporting our own teams. We offer a competitive compensation package where our team members are rewarded based on their performance and recognized for the value, they bring into our business. Our team members enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life, flexible leave policy to balance their work life. At Zones, work is more than a job - its an exciting careers immersed in an inventive, collaborative culture. If you re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Position Overview: To provide technical support & assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels. What you ll do as the ( L 2 Service Desk ) The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Serve as the first point of contact for customers seeking technical assistance through various channels like phone, chat & email. Experience in Core IT Support, Addressing Clients Worldwide Experience troubleshooting and configuring desktop hardware and associated peripherals. Experience In Multi-Factor Authentication & RSA SecurID Experience In Virtual Desktop Instances (Oracle / Citrix) Ability to work in a team environment and communicate effectively through chat systems (e.g. Microsoft teams, Skype) Experience in ServiceDesk Ticketing Tool - ServiceNow. Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting. Experience working in a fast-paced environment. Strong customer service experience. Excellent communication skills. Ability to perform tasks within SLA s. Receives and handles break-fix issues of VIP Users, following agreed procedures. Systematically interprets user problems and identifies solutions and possible side effects. Uses experience to address user problems and interrogates knowledgebase for potential solutions. Escalates complex or unresolved incidents. Records and tracks escalated issues from outset to conclusion. Maintains records, informs users about the process, and advises relevant stakeholders of actions taken, in case of escalated or priority tickets. Acts as the routine contact point, receiving and handling requests for support. Provides first line investigation and diagnosis and promptly allocates unresolved issues as appropriate. Assists with the development or correction of KB s & Tech / Support documents. What you will bring to the team: Qualifications: Graduate in any discipline Certification - ITILv4 preferred. Experience: Exposure - Medium to large scale projects Experience - 4-5 years in IT Support To provide technical support & assistance to VIP / priority users remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. As an SME, support the L1 agents to resolve issues faster. Foster & guide Level 1 agents and provide necessary training as and when necessary.

Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there s really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview As a Software Asset Management trainer, you will be responsible for delivering training programs, documenting standard operating procedures (SOP), and providing guidance on software asset management practices. In this role, you will educate internal teams and clients, ensuring they understand the importance of software asset management and how to implement best practices. Your expertise will help optimize software usage, ensure compliance, and enhance the overall effectiveness of software asset management strategies within the organization. What you ll do as the : SAM Analyst. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Key Responsibilities Software Asset Inventory: Maintain an accurate and up-to-date inventory of software licenses, versions, and deployments throughout the organisation. License Compliance: Ensure adherence to software licensing agreements, monitor license usage, and take necessary measures to address any non-compliance issues. License Optimization: Analyse software usage patterns, identify opportunities for optimization, and implement strategies to optimize license allocation and reduce costs (ex: co-terming agreements). Vendor Management: Establish and maintain effective relationships with software vendors, negotiate licensing agreements, and handle license renewals and audits. Documentation and Reporting: Prepare software asset-related reports and documentation, such as license entitlements, deployments, usage, and compliance status. Process Improvement: Continuously evaluate and improve software asset management processes, policies, and procedures to enhance efficiency and effectiveness. Training and Education: Provide guidance and training on software usage policies, license compliance, and industry best practises to internal employees, end-users, and stakeholders. Risk Management: Identify and mitigate software asset management risks, such as security vulnerabilities, unauthorised software usage, and potential legal implications. What you will bring to the team: 2-4 years of relevant experience in the field of Software Asset Management. Possesses experience of working on at least one segment of the SAM life cycle but have an understanding around entire SAM life cycle. Experience in configuration management, asset life-cycle management, process improvement and compliance and understanding of Software contract terms, and End-User License Agreements (EULA). In-depth knowledge of software licensing models, agreements, and compliance requirements. Experience with SAM tools and support ticketing systems - Flexera, Ariba, Service Now, SAMPRO. Strong data analysis and manipulation skills including strong MS Excel knowledge. Strong problem-solving with excellent verbal and written communication skills (English language). Working knowledge of current IT technologies and full understanding of industry practices. Expertise in managing software asset inventory and accurately tracking software licenses, versions, and deployments. Vendor management skills, such as negotiation of licensing agreements and handling license renewals and audits. Ability to ensure compliance with licensing agreements and monitor license usage. Analytical skills to optimize software license allocation and reduce costs. Effective communication and collaboration with stakeholders and software vendors. Documentation and reporting capabilities for accurate tracking of software assets and compliance status. Process improvement mindset to enhance software asset management processes and policies. Knowledge of risk management principles related to software asset management. Familiarity with industry trends, best practices, and software asset management tools. Attention to detail and strong organizational skills. Time management skills to handle multiple tasks and meet deadlines. Zones offers a comprehensive Benefits package. While we re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our team members are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life. At Zones, work is more than a job - its an exciting career immersed in an inventive, collaborative culture. If you re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or based on disability.

The Regional Manager South will be responsible for driving business growth, overseeing sales, and managing client relationships across the regions allocated India region within the BFSI and Public Sector verticals. This role involves leading sales in Named accounts and also a team of sales professionals, ensuring the achievement of regional business targets, managing key client relationships, and collaborating with internal stakeholders to provide exceptional products and services to clients. The Regional Manager will focus on expanding market share and ensuring long-term success in the region . What you ll do as the Regional Manager South : The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Business Development Lead and drive the sales strategy for the South India region in the BFSI and Public Sector verticals. Focus integrated deals and services lead deals Achieve business targets, including revenue, growth, and profitability for the region. Identify and pursue new business opportunities and prospects in the BFSI and Public Sector domains. Understand customer needs, industry trends, and competitor offerings to create compelling value propositions. Develop and implement sales plans to meet short- and long-term business objectives. Client Relationship Management Build and maintain strong relationships with key clients, including banks, insurance companies, government agencies, and other public sector entities , including central govt and state govt accounts Act as the main point of contact for client queries and service requests. Strong OEM relationship to drive solution sales Understand the client s business requirements and tailor solutions accordingly. Provide ongoing support to ensure customer satisfaction and service delivery excellence. Market Intelligence Reporting Monitor regional market trends, customer needs, and competitive landscape to make informed decisions. Generate and present regular reports on sales performance, market trends, and business forecasts to senior leadership. Analyse and report on key performance metrics to assess regional performance and opportunities for improvement. Collaboration Stakeholder Management Work closely with other business units, including marketing, product, and operations, to ensure seamless service delivery. Collaborate with the national and global teams to share best practices and align strategies. Manage internal and external stakeholder expectations effectively to maintain a collaborative and productive work environment. Compliance Risk Management Ensure adherence to company policies, local regulations, and industry standards. Proactively manage risks associated with client relationships, contracts, and business operations . What you will bring to the team: A bachelor s or master s degree in engineering or business administration or Management, or a related field. Industry certifications in BFSI or Public Sector management are a plus. 15+ years of experience in sales or business development within the BFSI or Public Sector industries. At least 5+ years of experience in a leadership role and driving sales performance in the West India region. Proven experience in managing key client relationships and driving growth in complex and competitive markets. Strong knowledge of the BFSI and Public Sector industries, including current trends and challenges. Excellent communication and negotiation skills, with the ability to influence and build relationships at all levels. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Ability to lead, motivate, and manage a team to achieve business goals. Knowledge of regional market dynamics and cultural nuances. Proficiency in MS Office, CRM software (Salesforce, etc.), and other business tools. Strong leadership skills with a hands-on, solution-oriented approach. Highly organized and detail-oriented . Ability to work independently and as part of a cross-functional team. Results-driven, with a focus on achieving targets and objectives. High ethical standards and a commitment to compliance and governance.