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2.0 - 7.0 years
5 - 9 Lacs
Chennai
Work from Office
Your Title: Cloud Services Support Analyst Job Location : Chennai Our Department: Transportation - Cloud Services What You Will Do The Cloud Services Support Analyst will report to the Manager of Cloud Support, and will be a critical member of the companys cloud technical support team. Primary interaction will be between the users, customers, systems administrators and other systems engineers and administrators to provide effective technical services to our customers. As part of a strong technical IT customer support team function, the ideal candidate uses their technical and business skills to detect, investigate and resolve software and hardware problems experienced by the customer and attempts to resolve and appropriately route for expedited resolution. Provide Technical Support: Communication with customers via telephone and email to gather information, troubleshoot and provide suitable resolutions to technical issues. (This role will require some telephone communication to customers) Respond to, evaluate, and prioritize incoming phone, voicemail, and email requests from users experiencing cloud service issues. Guide users through troubleshooting procedures to collect relevant details and identify the root cause of the problem. Troubleshoot and resolve technical issues, escalating complex problems to senior team members or system administrators as needed. System Monitoring Issue Escalation: Actively monitor the case management system for tasks, system alerts, and customer reported issues, prioritize and successfully resolve these cases and document and communicate the steps that led to resolution. Escalate unresolved issues within the support queue to ensure timely remediation. Incident Documentation Tracking: Log, track, and update all support requests in the problem management database, maintaining accurate records of reported issues and resolutions. Collaboration Professionalism: Serve as a professional point of contact for internal users and cross-functional teams, ensuring a positive support experience. Determine whether an issue is related to software, hardware, or network components and route or resolve it based on team best practices. Availability On-Call Support: TTE Cloud Services operates 24/7/365 while this role follows standard business hours, occasional support outside of regular hours may be required. Participate in the on-call rotation to provide after-hours support as needed. 70% Troubleshooting and ticket resolution 20% Documentation, Projects Other Duties as assigned 10% Professional Growth (Personal and Career) What Skills Experience You Should Bring Associate degree or equivalent professional experience required. 2+ years of experience in an end-user support role. Strong proficiency with Microsoft Windows desktop and server operating systems. Experience supporting and administering Windows OS components, including: Disk management CPU RAM optimization Permissions management Active Directory administration Familiarity with Microsoft Azure administration, including OS components, security, and Active Directory. (Azure certifications are a plus.) Working knowledge of LAN networking concepts (TCP/IP, DNS, DHCP, etc.). Experience with desktop environment management, including: Antivirus solutions Software distribution Web browser support Hardware/software inventory Working knowledge of Google Suite applications and other typical business applications. Experience with troubleshooting methodologies and tools for diagnosing technical issues. Strong plus: Experience troubleshooting Citrix Receiver and/or Workspace applications. Problem-Solving Critical Thinking: Ability to diagnose and resolve technical issues related to enterprise software, hardware, networks, and third-party applications. Strong plus: Troubleshooting skills in Microsoft SQL, Visual Basic 6, .NET, and relational databases. Aptitude for designing and coding scripts and automations to enhance support efficiency. Ability to analyze and resolve connectivity and system faults affecting end-users. Communication Customer Support: Excellent verbal and written communication skills with the ability to explain technical concepts to users of varying skill levels. You will be required to call customers. Ability to guide users through troubleshooting steps, identify operational errors, and provide clear resolutions. Experience working in a team-oriented environment, collaborating with cross-functional teams and escalating issues when necessary. Ability to interact professionally with end-users, IT managers, and executives. Time Management Professional Development: Strong organizational skills to manage multiple requests with varying levels of priority and criticality. Self-motivated with a desire to continuously learn and stay up to date with emerging technologies. About Our Transportation Division Trimble Transportation is in business for optimizing the movement of freight by providing shippers and carriers both mobility, enterprise and visibility software tools they need to run their businesses more efficiently. As the leading provider of Transportation Management Software (TMS), Asset Management Software (AMS), and Fleet Management Software (FMS) we are devoted to propelling companies in the trucking industry toward increased efficiency, lower costs and optimize operations. Trimble s Inclusiveness Commitment We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
Posted 2 weeks ago
2.0 - 7.0 years
2 - 6 Lacs
Chennai
Work from Office
Your Title: Cloud Services Support Analyst Job Location : Chennai Our Department: Transportation - Cloud Services What You Will Do The Cloud Services Support Analyst will report to the Manager of Cloud Support, and will be a critical member of the companys cloud technical support team. Primary interaction will be between the users, customers, systems administrators and other systems engineers and administrators to provide effective technical services to our customers. As part of a strong technical IT customer support team function, the ideal candidate uses their technical and business skills to detect, investigate and resolve software and hardware problems experienced by the customer and attempts to resolve and appropriately route for expedited resolution. Provide Technical Support: Communication with customers via telephone and email to gather information, troubleshoot and provide suitable resolutions to technical issues. (This role will require some telephone communication to customers) Respond to, evaluate, and prioritize incoming phone, voicemail, and email requests from users experiencing cloud service issues. Guide users through troubleshooting procedures to collect relevant details and identify the root cause of the problem. Troubleshoot and resolve technical issues, escalating complex problems to senior team members or system administrators as needed. System Monitoring Issue Escalation: Actively monitor the case management system for tasks, system alerts, and customer reported issues, prioritize and successfully resolve these cases and document and communicate the steps that led to resolution. Escalate unresolved issues within the support queue to ensure timely remediation. Incident Documentation Tracking: Log, track, and update all support requests in the problem management database, maintaining accurate records of reported issues and resolutions. Collaboration Professionalism: Serve as a professional point of contact for internal users and cross-functional teams, ensuring a positive support experience. Determine whether an issue is related to software, hardware, or network components and route or resolve it based on team best practices. Availability On-Call Support: TTE Cloud Services operates 24/7/365 while this role follows standard business hours, occasional support outside of regular hours may be required. Participate in the on-call rotation to provide after-hours support as needed. 70% Troubleshooting and ticket resolution 20% Documentation, Projects Other Duties as assigned 10% Professional Growth (Personal and Career) What Skills Experience You Should Bring Associate degree or equivalent professional experience required. 2+ years of experience in an end-user support role. Strong proficiency with Microsoft Windows desktop and server operating systems. Experience supporting and administering Windows OS components, including: Disk management CPU RAM optimization Permissions management Active Directory administration Familiarity with Microsoft Azure administration, including OS components, security, and Active Directory. (Azure certifications are a plus.) Working knowledge of LAN networking concepts (TCP/IP, DNS, DHCP, etc.). Experience with desktop environment management, including: Antivirus solutions Software distribution Web browser support Hardware/software inventory Working knowledge of Google Suite applications and other typical business applications. Experience with troubleshooting methodologies and tools for diagnosing technical issues. Strong plus: Experience troubleshooting Citrix Receiver and/or Workspace applications. Problem-Solving Critical Thinking: Ability to diagnose and resolve technical issues related to enterprise software, hardware, networks, and third-party applications. Strong plus: Troubleshooting skills in Microsoft SQL, Visual Basic 6, .NET, and relational databases. Aptitude for designing and coding scripts and automations to enhance support efficiency. Ability to analyze and resolve connectivity and system faults affecting end-users. Communication Customer Support: Excellent verbal and written communication skills with the ability to explain technical concepts to users of varying skill levels. You will be required to call customers. Ability to guide users through troubleshooting steps, identify operational errors, and provide clear resolutions. Experience working in a team-oriented environment, collaborating with cross-functional teams and escalating issues when necessary. Ability to interact professionally with end-users, IT managers, and executives. Time Management Professional Development: Strong organizational skills to manage multiple requests with varying levels of priority and criticality. Self-motivated with a desire to continuously learn and stay up to date with emerging technologies. About Our Transportation Division Trimble Transportation is in business for optimizing the movement of freight by providing shippers and carriers both mobility, enterprise and visibility software tools they need to run their businesses more efficiently. As the leading provider of Transportation Management Software (TMS), Asset Management Software (AMS), and Fleet Management Software (FMS) we are devoted to propelling companies in the trucking industry toward increased efficiency, lower costs and optimize operations. Trimble s Inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
Posted 2 weeks ago
2.0 - 7.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Position: IT Admin Location: Bengaluru (In-office) Experience: 2+ Years About Us Boss Wallah is a platform empowering small business owners and aspiring entrepreneurs with the skills, support, and expert guidance needed to start and grow their businesses. We offer courses from successful entrepreneurs across 100+ business areas, access to 2,000+ experts, and content in six languages (Telugu, Tamil, Kannada, Hindi, Malayalam, and English). Job Summary We are seeking a proactive and detail-oriented IT Admin Executive to join our team. This role involves managing the company s IT infrastructure and handling day-to-day administrative tasks to ensure smooth operations. IT Support Responsibilities Install, configure, and maintain systems across Windows, Mac, and Linux Troubleshoot hardware/software issues and support end-users Manage user accounts, email systems, and access permissions Ensure IT security: antivirus, firewalls, data backups Maintain software license records and renewals Support biometric and CCTV systems (basic troubleshooting and coordination) Coordinate with IT vendors and service providers Administrative Support Duties Ensure high availability of IT systems and services Manage laptops, desktops, network infrastructure, and VPN access Implement and monitor backup disaster recovery solutions Track and maintain all physical IT assets Conduct quarterly IT asset audits Handle documentation, filing, and record-keeping Support HR/Finance with onboarding and asset management Manage vendor relationships (e.g., rental desktops, ILL services) Travel within India (occasionally on weekends) for AV setup at company events Qualifications Skills Bachelor s degree in IT, Computer Science, or related field 1-2 years of IT support/administrative experience Strong troubleshooting, multitasking, and communication skills Proficient in Microsoft tools and basic networking
Posted 2 weeks ago
0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Senior GRC cybersecurity consultant Job summary We’re offering an exciting opportunity to join our rapidly growing Cyber Security Practice as a Senior GRC cybersecurity consultant specialising in Governance, Risk, and Compliance (GRC). You’ll work on a project in the energy sector. With over a decade of industry experience, you’ll help build trusted relationships and play a key part in strengthening our client’s security postures. What you’ll be doing as part of this job: You will own every facet of the GRC process and be the GRC lead for the client. Delivering high-quality consultancy in NIST CSF, ISO 27001, GDPR, and Cyber Essentials/Cyber Essentials Plus and other Cyber Security Frameworks. Performing risk assessments, gap analyses, and maturity reviews aligned to recognised security frameworks. Develop a risk assessment framework for a client. Providing advisory and hands-on support in developing and improving clients’ Information Security Management Systems (ISMS) and Cyber Security Posture. Supporting clients with certification readiness, internal audits, and remediation activities. Leading client engagements and building long-term relationships with key stakeholders. Here's what we're looking for: You must have completed Information Security Risk assessments for clients or your organisation Demonstrable experience in a GRC consultancy or senior security role, ideally within a service provider or large organisation. Proven knowledge and application of NIST CSF, ISO 27001, GDPR, and Cyber Essentials frameworks. ISO 27001 Lead Auditor and/or Implementer certification (desirable). Strong client-facing communication and stakeholder engagement skills. CISM certification and experience with risk management practices. Proficiency in managing security compliance programmes and driving improvement initiatives. Experience chairing client workshops and desktop exercises, ISO meetings, or team calls. · A good understanding of computer networks, operating systems, software, hardware and security. · An understanding of cyber security risks associated with various technologies and ways to manage them. · A good working knowledge of various security technologies such as network and application firewalls, host intrusion prevention and antivirus. · Any relevant academic or industry specific training. Must be able to attend a weekly 1-hour client meeting every Thursday at 5 pm UK time. Must be able to commit to 10 hours of flexible part-time work per week. Set yourself apart: · Understanding of basic cybersecurity principles and concepts · Knowledge of common attack vectors and malware types. · Awareness of security tools and technologies. · Basic understanding of incident response principles. · Networking fundamentals. · Analytical and problem-solving skills. Educational Qualification: Bachelor’s or above degree in a related field or equivalent full-time course CISSP or a combination of the following: CompTIA A+ CompTIA Network+ CompTIA Security+ CySA+ Pentest+ CASP+ Industry Type: IT Services & Consulting Functional Area: Information Security and Cybersecurity Employment Type: Part-Time, Contract Languages: English Location: Remote Salary: 35.000 (thirty-five thousand) INR per month for 40 hours of work per month (10 hours of work per week). Payment will be made based on “outside IR35”, meaning that the successful candidate is expected to take care of any tax payments independently after having received the payment from the company. Show more Show less
Posted 2 weeks ago
0 years
1 - 1 Lacs
Cochin
On-site
Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 2 weeks ago
0 years
0 Lacs
India
On-site
Key Responsibilities Provide technical support for desktops, laptops, printers, and basic networking issues. Support users with Microsoft Office, email, antivirus, and general software troubleshooting. Monitor and maintain IT systems and ensure regular data backups and system updates. Assist with SAP B1 user support and liaise with the SAP partner for escalations. Maintain records of IT assets and manage basic hardware setup and installation. Coordinate with internet service providers and external vendors for system maintenance. Job Types: Full-time, Permanent Benefits: Food provided Shift: Day shift Work Location: In person
Posted 2 weeks ago
0 years
2 - 3 Lacs
Gurgaon
Remote
Replacement of Anjali Gupta/R 15269 /17th June. On-site support, and support for Remote sites and work-from-home computing Diagnosing, verifying, recording and reporting downtime and providing immediate notification for all incidents Diagnosing & troubleshooting virus problems that can be fixed using antivirus tool deployed Re-installation of the anti-virus packages corrupted or deleted by the users Installation / Reinstallation of mail client software on users’ desktops/Laptops Install / configure/update e-mail software at client site. Configuration of client's PC Day to day troubleshooting activities Help in upgrade the version of Mailing software Onsite filed support –End user device h/w, and desktop software distribution Trouble shooting Ms Outlook and VPN related issue. Troubleshoot client software and basic network connectivity problems. Troubleshoot client software and basic network connectivity problems. Helping Users to Upstate the version of mailing software like Ms Outlook and Ms Office Package. Onboarding new users in Active Directory, Update user information in Active Directory, Password reset, User account unlocked related issue. Installation, configuration and troubleshooting mailing client’s application, Office 365. Respond to requests for technical assistance by phone, email, chat or using the Service desk management system. Troubleshoots software and/or hardware issues/failures. Energetically follow-up on open incidents and problems and provide status updates and feedback to end users while problems are being investigated Provide SOP based first level resolutions Ticket creation / Categorization / Prioritization Ability to identify and organize tickets according to priority and forward tickets to Field Engineers (L2) Incident resolution and Ticket closure Worked with VIP User support on Priority basis. Installation and troubleshooting of anti-virus, like Symantec, MacAfee. Troubleshooting of Desktop, Domain, and Internet related issue. Worked on Service Now to Manage, Service request, Change base management, Incident related issue on priority basis. Support to End user via MS team or Skype, Zoom, technical related issue like (internet or intranet application issue).. Good Knowledge of DHCP & DNS.
Posted 2 weeks ago
0 years
0 - 0 Lacs
Mohali
Remote
**Location:** Mohali, India **Shift:** Night **Job Description:** We are looking for a Remote Tech Support Engineer to assist US clients with antivirus setup, subscription renewals, and virus threat removals. **Key Responsibilities:** - Assist with the installation, renewal, and configuration of antivirus software. - Troubleshoot issues related to virus and malware detection. - Promote security upgrades whenever possible. **Requirements:** - Experience with antivirus software such as Norton, McAfee, and Bitdefender. - Strong proficiency in English. - Ability to guide customers through troubleshooting steps remotely. Job Types: Full-time, Permanent Pay: ₹18,178.15 - ₹47,210.99 per month Shift: Night shift Work Location: In person
Posted 2 weeks ago
2.0 years
0 - 0 Lacs
Ambikāpur
Remote
Job Summary: We are seeking a skilled and customer-focused IT Desktop Engineer to join our IT support team. In this role, you will be responsible for providing technical support to end-users, maintaining desktop systems, and ensuring the smooth operation of hardware and software systems across the organization. Key Responsibilities: Provide Level 1 and 2 technical support for desktops, laptops, printers, mobile devices, and other IT equipment. Install, configure, and maintain Windows/Mac operating systems and standard business applications. Troubleshoot hardware and software issues and escalate complex problems as needed. Set up new user accounts, email, access rights, and profiles in Active Directory and Microsoft 365. Maintain an accurate inventory of hardware and software assets. Perform system upgrades, patching, and antivirus updates. Ensure proper documentation of incidents, solutions, and IT procedures. Collaborate with network and systems teams on broader IT initiatives. Provide support for video conferencing systems, VoIP, and remote access solutions. Participate in IT projects including system rollouts, migrations, and deployments. Maintain compliance with IT policies and security standards. Required Skills and Qualifications: Bachelor’s degree in Computer Science, IT, or a related field (or equivalent work experience). 2+ years of experience in a desktop support or IT technician role. Strong knowledge of Windows 10/11 , Microsoft Office 365, and common desktop applications. Familiarity with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP) . Experience with remote support tools (e.g., TeamViewer, AnyDesk, RDP). Excellent troubleshooting and communication skills. Ability to prioritize tasks and work independently. Preferred Qualifications: Certifications such as CompTIA A+, Network+, Microsoft MCSA/Modern Desktop, ITIL . Experience supporting MacOS and Linux (optional). Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Shift: Day shift Fixed shift Work Days: Weekend availability Work Location: In person
Posted 2 weeks ago
2.0 years
5 - 8 Lacs
Chennai
On-site
Your Title: Cloud Services Support Analyst Job Location: Chennai Our Department: Transportation - Cloud Services What You Will Do The Cloud Services Support Analyst will report to the Manager of Cloud Support, and will be a critical member of the company's cloud technical support team. Primary interaction will be between the users, customers, systems administrators and other systems engineers and administrators to provide effective technical services to our customers. As part of a strong technical IT customer support team function, the ideal candidate uses their technical and business skills to detect, investigate and resolve software and hardware problems experienced by the customer and attempts to resolve and appropriately route for expedited resolution. Provide Technical Support: Communication with customers via telephone and email to gather information, troubleshoot and provide suitable resolutions to technical issues. (This role will require some telephone communication to customers) Respond to, evaluate, and prioritize incoming phone, voicemail, and email requests from users experiencing cloud service issues. Guide users through troubleshooting procedures to collect relevant details and identify the root cause of the problem. Troubleshoot and resolve technical issues, escalating complex problems to senior team members or system administrators as needed. System Monitoring & Issue Escalation: Actively monitor the case management system for tasks, system alerts, and customer reported issues, prioritize and successfully resolve these cases and document and communicate the steps that led to resolution. Escalate unresolved issues within the support queue to ensure timely remediation. Incident Documentation & Tracking: Log, track, and update all support requests in the problem management database, maintaining accurate records of reported issues and resolutions. Collaboration & Professionalism: Serve as a professional point of contact for internal users and cross-functional teams, ensuring a positive support experience. Determine whether an issue is related to software, hardware, or network components and route or resolve it based on team best practices. Availability & On-Call Support: TTE Cloud Services operates 24/7/365—while this role follows standard business hours, occasional support outside of regular hours may be required. Participate in the on-call rotation to provide after-hours support as needed. 70% Troubleshooting and ticket resolution 20% Documentation, Projects & Other Duties as assigned 10% Professional Growth (Personal and Career) What Skills & Experience You Should Bring Associate degree or equivalent professional experience required. 2+ years of experience in an end-user support role. Strong proficiency with Microsoft Windows desktop and server operating systems. Experience supporting and administering Windows OS components, including: Disk management CPU & RAM optimization Permissions management Active Directory administration Familiarity with Microsoft Azure administration, including OS components, security, and Active Directory. (Azure certifications are a plus.) Working knowledge of LAN networking concepts (TCP/IP, DNS, DHCP, etc.). Experience with desktop environment management, including: Antivirus solutions Software distribution Web browser support Hardware/software inventory Working knowledge of Google Suite applications and other typical business applications. Experience with troubleshooting methodologies and tools for diagnosing technical issues. Strong plus: Experience troubleshooting Citrix Receiver and/or Workspace applications. Problem-Solving & Critical Thinking: Ability to diagnose and resolve technical issues related to enterprise software, hardware, networks, and third-party applications. Strong plus: Troubleshooting skills in Microsoft SQL, Visual Basic 6, .NET, and relational databases. Aptitude for designing and coding scripts and automations to enhance support efficiency. Ability to analyze and resolve connectivity and system faults affecting end-users. Communication & Customer Support: Excellent verbal and written communication skills with the ability to explain technical concepts to users of varying skill levels. You will be required to call customers. Ability to guide users through troubleshooting steps, identify operational errors, and provide clear resolutions. Experience working in a team-oriented environment, collaborating with cross-functional teams and escalating issues when necessary. Ability to interact professionally with end-users, IT managers, and executives. Time Management & Professional Development: Strong organizational skills to manage multiple requests with varying levels of priority and criticality. Self-motivated with a desire to continuously learn and stay up to date with emerging technologies. About Our Transportation Division Trimble Transportation is in business for optimizing the movement of freight by providing shippers and carriers both mobility, enterprise and visibility software tools they need to run their businesses more efficiently. As the leading provider of Transportation Management Software (TMS), Asset Management Software (AMS), and Fleet Management Software (FMS) we are devoted to propelling companies in the trucking industry toward increased efficiency, lower costs and optimize operations. Trimble’s Inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
Posted 2 weeks ago
0 years
0 - 0 Lacs
India
On-site
Monitor security systems, logs, and alerts for anomalies or potential threats. Investigate and respond to security incidents and breaches. Conduct vulnerability assessments and coordinate remediation. Maintain and update security tools (e.g., firewalls, antivirus, SIEM). Enforce and update security policies and procedures. Assist in the development and execution of security awareness training. Ensure compliance with security standards and regulations (e.g., ISO 27001, GDPR, HIPAA). Participate in risk assessments and security audits. Collaborate with IT and business teams to ensure security best practices. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Provident Fund Schedule: Day shift Rotational shift Work Location: In person
Posted 2 weeks ago
0 years
1 - 3 Lacs
Chennai
On-site
Key Responsibilities: 1. DHCP 2.Domain & Workgroup 3.Outlook configuration 4.POP & SMTP & IMAP 5.PST & OST 6. Switch types 7.Ticketing tool 8.Private IP & Public IP 9.Type of printer 10.O365 E-mail configuration , Installation & Trouble shooting-O365 Full Suite Operating System Installation & Configuration & Troubleshooting - Win 10,11 Antivirus, MS Office, Mailing clients, and other software - Installation, Configuration & FLT Configuration -Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners, Barcode Machines, VC devices Patch management for desktops, laptops Knowledge of Earthing / Basic about UPS Knowledge of Configure & FLT - Video conferencing system Troubleshooting all network and application issues Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. Help resolve software and technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Resolving the issues through Phone, chat, and email communication channels. Job Type: Full-time Pay: ₹180,000.00 - ₹300,000.00 per year Benefits: Health insurance Provident Fund Shift: Day shift Work Location: In person
Posted 2 weeks ago
0 years
3 - 8 Lacs
Noida
On-site
About Us LIN SCAN Group Provide complete Solutions to all aspects of all aspects of In Line- Solutions in the oil and gas industry and ensure pipeline integrity by providing highly accurate information for Maintenance and Repair Programs. LIN SCAN innovations are based on continuous product & services improvements & developments. We have the second-largest fleet of intelligent In-line inspection tools & full range of pipeline diameters from 2” to 56” in the world and have designed and manufactured inspection systems utilizing the latest technologies and highly skilled people. Position Summary The general role for the IT Security includes safeguarding an organization's digital assets, and IT physical assets. It shall be noted that Linscan, A PIPECARE group of companies has Subsidiaries around the world and responsibility of the IT Security Engineer is to ensure that all IT tasks and projects are executed according to the plan, IT strategy and policy approved by the Corporate Office. In essence, an IT Security Engineer is a vital defender of an organization's digital infrastructure, working to prevent, detect, and respond to cyber threats. Security System Design and Implementation: Designing, implementing, and maintaining security measures to protect IT infrastructure. Configuring and managing security tools (firewalls, intrusion detection/prevention systems, antivirus software, etc.). Planning and implementing security upgrades. Vulnerability Management: Monitoring systems for vulnerabilities and threats. Conducting regular security assessments and audits. Performing penetration testing and vulnerability scanning. Continuously monitor IT infrastructure and software environments for vulnerabilities, unauthorized access attempts, and other security threats using advanced security tools and protocols. Implement strict access controls by restricting shared folder access and permissions based on user roles. Maintain continuous video surveillance of critical areas to deter and detect physical security breaches and ensure a secure working environment. Introduction and Enforcement of New Security Measures aiming to restrict unauthorized photography of tools, and controlling the sharing of sensitive data through mobile devices and communication platforms such as WhatsApp, Microsoft Teams, etc. to mitigate data leakage risks and enhance the overall information security posture. Incident Response: Configure and maintain automated alerting systems to promptly detect irregularities or deviations from security policies. Define and maintain a list of personnel authorized to conduct First Incident Reports (FIRs), and provide them with the necessary training, tools, and system access. Lead and coordinate timely response to security incidents and breaches, minimizing impact and ensuring effective resolution. Continuously analyze security logs and network traffic to identify suspicious activities and investigate potential threats. Develop, implement, and periodically review the incident response plan to ensure preparedness and alignment with evolving threats and compliance requirements. Policy and Compliance: Ensuring compliance with security policies and regulations (e.g., GDPR, HIPAA, ISO 27001). Developing and maintaining security policies, procedures, and controls. Promoting security awareness among employees. Enforce policies that limit or disable printing of sensitive documents to prevent unauthorized physical distribution and data leakage. Oversee confidentiality measures by facilitating and managing specialized Non-Disclosure Agreements (NDAs) for employees with authorized access to sensitive information Security Tooling and Technologies: Staying up to date with the latest security technologies and trends. Creating security tools and processes for scanning, testing, monitoring, and reporting. Manage the deployment and use of controlled “black box” tools to limit exposure of sensitive design information. Collaboration and Communication: Working with other IT teams to ensure security is integrated into all systems. Communicating security risks and recommendations to stakeholders. Conducting regular trainings for awareness of personnel Skills & Experience : Strong understanding of network security principles. Proficiency in security tools and technologies. Knowledge of security frameworks and compliance standards. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Physical and Mental Requirements: Lifting and Carrying: Ability to lift and carry up to 50 pounds. Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells. Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively. Focus and Multitasking: Ability to maintain focus and multitask effectively. Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments. Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary. About PIPECARE Group: PIPECARE Group offers comprehensive In-Line Inspection Services to identify and size pipeline threats, Utilizing advanced technologies such as Magnetic Flux Leakage, Transverse Field Inspection, Ultrasound, and specialized tools, PIPECARE ensures precise detection and assessment of various pipeline anomalies. What we do: In-Line Inspection Services PIPECARE provides In-Line Inspection Services to locate, identify, and size threats, supporting integrity management requirements. Check out our AI Technology and other cutting-edge technologies by clicking the following YouTube Links: PIPECARE Group - YouTube SMART AI CALIPER - Inspection experience like never befor e Inspection Technologies Magnetic Flux Leakage (MFL): Detects and sizes general corrosion and metal loss anomalies, especially circumferentially oriented. Transverse Field Inspection (TFI): Detects and sizes general corrosion and metal loss anomalies, primarily axially oriented. Ultrasound (UT): Detects and sizes general and other metal loss anomalies with high depth sizing accuracy. Ultrasonic Crack Detection: Detects and sizes cracks and colonies of cracks. Caliper (Geometry): Detects and sizes deviations in the ideal circular shape of a pipeline (dents, ovalities, wrinkles, etc.). Specialized Tools and Technologies Combo Tools: Use multiple measurement systems in various combinations. Specialized Tubing Technologies: Designed for Furnace and Downhole Operations. Equal Opportunity Employer: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. BBeSW3NvZ3
Posted 2 weeks ago
0 years
1 - 2 Lacs
Sultānpur
On-site
Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 2 weeks ago
1.0 - 2.0 years
1 - 2 Lacs
Ahmedabad
On-site
Job Description Experience: 1-2 Years Job Responsibility: 1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc.), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc. Having Average communication skills.
Posted 2 weeks ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Summary Description Summary of This Role Responsible for designing, implementing and maintaining Windows systems in company environments. This includes all approved vendor hardware and software for enabling the developmental, operational and production support groups to perform their assigned tasks. Serves as a technical resource for the company and is responsible for resolving issues with the hardware and software used at company installations. What Part Will You Play? Installs, documents, and configures Windows Operating Systems. Reviews complex designs and configures hardware, peripherals, services, settings, directories, storage, etc. in accordance with design requirements. Performs Operational Acceptance Testing and evaluations as part of Service Integration, ensuring acceptability and usability on a scale, capacity, resiliency and reliability level. May provide estimates of work effort and impact of projects and tasks. May design and implement multi-site Windows Active Directory infrastructure. Monitors systems to ensure platforms are available in accordance with Service Level Agreements (SLAs). Provides support to ensure that the monitoring systems are available at all times and that the appropriate thresholds and alerts have been set to ensure system availability. Reacts and responds to events in accordance with escalation procedures. Provides complex statistical information to datacentre management for weekly and monthly status update and additional information as required. Acts as the role of 3rd line technical support. Deploys changes in accordance with the Global Payments change control process. Raises, updates and closes change control tickets in accordance with Service Management guidelines. Monitors and reviews system logs, detect and troubleshoot problems, and escalate to appropriate level. Supports issue resolution as and when required, uses the available ticketing application to record activities. Provides feedback and updates to the Incident resolution support teams. Provides on call support within the on call structure 24/7. Investigates, troubleshoots, and provides mentoring for escalated issues. Conducts complex system maintenance by planning and developing strategy on patch management, firmware management and Operating Systems upgrades in line with best practices across Global Payments and the industry at large. Provides out of hours support for pre-arranged changes and maintenance events. Ensures systems are backed up in accordance with required practices and procedures. Mentors less experienced team members in becoming active participants in maintenance functions. Reports and assists in investigation of security breaches in accordance with Information Security guidelines. Reviews and investigates any issues identified via security monitoring applications. Reviews system access in line with the required practices and procedures following Information Security guidelines. Maintains the systems responsible to the level required to meet the Payment Card Industry (PCI), Security Standards and other applicable industry best practices. Create and review the availability of disaster recovery systems, maintaining code, configuration and documentation in-line with Production systems. Perform regular disaster recovery testing for internal and client facing systems. Interacts closely with the respective client service representatives and works with all levels of team members across business units within the company. Provides team members with detailed platform overview training and supporting documentation for operational, configuration, or other procedural purposes.. Attends status calls when requested and provides detailed technical support. Evaluates all systems supported or maintained for potential service improvements utilizing automation and orchestrations technologies. Ensures skills are updated by attending the appropriate courses, utilization of reference materials, Internet resources, and vendor sponsored seminars. What Are We Looking For in This Role? Minimum Qualifications Bachelor's Degree Relevant Experience or Degree in: Major in Computer Science preferred, other majors considered. Willing to accept additional experience in lieu of a degree. Typically Minimum 4 Years Relevant Exp Experience in system administration or related experience. Preferred Qualifications Typically Minimum 6 Years Relevant Exp Implementing and maintaining Active Directory; Windows Server; MS Windows Clustering; enterprise SAN and NAS configurations; MS SCCM and VMware VCM; Antivirus Software, Application White Listing and Device Control; TCP/IP and other networking principles including DNS and DHCP; scripting language; Experience with managing VMWare virtualization technologies; Virtual Center Management and Administration; vSphere Server, vSphere Client, and vCenter Server; Installation and support of VMware View to include Pool Management, Entitlements, Upgrades, and Break/Fix; deploying virtual machines and use technologies such as Snapshots, clones, templates. MCSE Certified or equivalent What Are Our Desired Skills and Capabilities? Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position. Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments. Active Directory - Windows Server, MS Windows Clustering - Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Patel Nagar, Delhi, India
Remote
The nursing profession is evolving. With the rise of telehealth, remote case management, and digital healthcare platforms, work from home RN jobs have become a fast-growing and in-demand career path. Whether you’re a seasoned registered nurse looking for flexibility or a caregiver ready to transition into a virtual care model, there are numerous remote RN opportunities available across the U.S. In this detailed guide, we explore the top remote nursing roles , highlight employers hiring right now, provide application tips, and answer frequently asked questions to help you land a fulfilling remote RN position . What We Will Cover Here Why Work From Home as an RN? Skills and Qualifications Needed for Remote RN Jobs Top Work From Home RN Job Titles Best Employers Hiring Work From Home RNs Top States for Remote RN Opportunities Pros and Cons of Remote Nursing Jobs Technical Requirements for Remote Nursing How to Find and Apply for Remote RN Jobs Tips to Succeed as a Remote RN Conclusion FAQs Why Work From Home as an RN? Remote nursing roles are ideal for RNs seeking a better work-life balance , flexible scheduling , and the ability to work in non-traditional healthcare environments . The COVID-19 pandemic accelerated the need for remote health services, and many employers now offer permanent work-from-home roles for qualified nurses. Key Benefits No daily commuting Improved mental health and burnout reduction Work from anywhere in your state Opportunities in diverse sectors (insurance, telehealth, case management) Increased job stability and high demand Skills and Qualifications Needed for Remote RN Jobs To qualify for most remote RN positions in the U.S., you must meet both educational and licensure requirements, as well as demonstrate strong technical and communication skills. Basic Qualifications Active RN license (state-specific or compact license) Associate or Bachelor’s degree in Nursing (ADN or BSN) 1–3 years of clinical experience preferred Comfortable using telehealth platforms and EHRs (Electronic Health Records) Key Skills Excellent verbal and written communication Self-discipline and time management Strong assessment and triage abilities Tech-savviness with EMR/EHR software Ability to work independently Top Work From Home RN Job Titles Here are the most popular and in-demand remote nursing job titles available right now: Telehealth Nurse Provides patient care through virtual visits or phone calls Monitors chronic conditions, medication adherence, and post-discharge follow-ups Case Manager RN Coordinates patient care plans for insurance companies or hospitals Works with providers and patients to ensure proper treatment and cost management Utilization Review Nurse Reviews medical records and treatment plans to ensure appropriate use of healthcare services Often works for insurance companies or third-party administrators Triage Nurse Answers patient calls and assesses the urgency of medical issues Provides advice or directs patients to the appropriate care Clinical Documentation Specialist Reviews and improves the accuracy of clinical documentation Helps healthcare providers code and bill properly Nurse Educator (Remote) Teaches nursing students online or creates e-learning content Requires teaching experience or a master’s degree in nursing Also Read: Legit Work from Home Jobs in Pune Without Investment Best Employers Hiring Work From Home RNs Several Top Healthcare And Insurance Companies Actively Hire Remote RNs Across The U.S. Here Are Some Trusted Employers To Look Out For UnitedHealth Group / Optum Positions: Telehealth RN, Case Manager RN, Utilization Review Nurse Benefits: Competitive salary, bonuses, remote flexibility CVS Health / Aetna Positions: Clinical Case Manager, Nurse Educator, RN Health Coach Offers generous benefits and structured remote support Humana Roles: RN Care Coach, Utilization Management Nurse Known for hiring RNs in telephonic care coordination roles Cigna Positions: Telephonic Case Manager RN, Health Educator Offers roles with structured training and equipment support HCA Healthcare Roles: Clinical Documentation Improvement Specialist, Quality Review RN Focused on hospital coding and documentation improvement Kaiser Permanente Positions: Remote Advice Nurse, RN Triage Nurse Offers benefits and opportunities for unionized roles Top States for Remote RN Opportunities While Many RN Jobs Are Remote, Licensing Restrictions Mean You May Need To Live In a Specific State. States That Offer The Most Remote RN Positions Include Texas Florida California North Carolina Arizona Georgia New York Ohio Tennessee Pennsylvania RNs with a Nurse Licensure Compact (NLC) can apply for jobs across multiple states, increasing their chances of landing a remote role. Pros and Cons of Remote Nursing Jobs ✅ Pros Flexibility to work from home Better control over your schedule Avoid commuting and hospital fatigue High demand across industries Competitive pay and benefits ❌ Cons Requires strong self-discipline Limited hands-on patient interaction Potential for tech issues May feel isolated without in-person coworkers Technical Requirements for Remote Nursing To succeed in a work-from-home RN role, you need the right tech setup. Equipment Checklist Secure and high-speed internet connection Laptop or desktop with updated antivirus software Access to VPN and HIPAA-compliant systems Headset for virtual meetings and patient calls Quiet and private workspace Many employers provide laptops and IT support for new hires. How to Find and Apply for Remote RN Jobs Where To Search CareerCartz.com – Updated listings for work-from-home healthcare jobs Indeed – Use filters like “Remote RN” or “Telehealth Nurse” LinkedIn – Connect with recruiters hiring for remote RN roles Glassdoor – Research salaries and reviews before applying Direct Company Websites – Like Aetna, Humana, and UnitedHealth Group Application Tips Tailor your resume to the remote RN role Emphasize experience in telephonic or virtual care Showcase tech skills and certifications Prepare for virtual interviews using tools like Zoom or Microsoft Teams Tips to Succeed as a Remote RN To thrive in a remote RN job, follow these best practices: Stay Organized: Use task lists and digital planners Communicate Clearly: Be proactive with team updates Stay HIPAA Compliant: Keep all patient data secure Practice Empathy: Deliver care through virtual means Continue Learning: Take online CEUs and certifications Also Read: Best Work From Home Data Entry Jobs You Can Do From Home (U.S. Based) Conclusion – Work From Home RN Jobs Work-from-home RN jobs are no longer the future — they’re the present reality of modern nursing. With strong demand, increasing flexibility, and a wide range of job options, remote RN careers offer registered nurses a way to continue delivering compassionate care while enjoying the benefits of working from home. Whether you’re seeking a full-time telehealth role or a flexible case management position, there’s never been a better time to explore your options in the virtual nursing world. FAQs – Work From Home RN Jobs What types of RN jobs can be done from home? Remote RN jobs include telehealth nursing, case management, utilization review, triage, nurse education, and clinical documentation. What is the average salary for work-from-home RN jobs? Remote RN jobs typically offer competitive salaries, varying based on experience, employer, and role. Do I need special certification for telehealth RN roles? While not always required, certifications like Certified Case Manager (CCM) or telehealth training can enhance your qualifications. Are remote RN jobs available nationwide? Yes, though availability depends on state licensure. Nurses with a compact license can practice across multiple states. Do employers provide equipment for remote RNs? Many companies supply laptops, headsets, and access to necessary software, but this varies. Is remote nursing less stressful than hospital work? For many nurses, yes. It often involves fewer physical demands and more flexible schedules, though it can still be mentally demanding. How do I gain experience for a remote RN job? Begin with bedside or outpatient care, then transition into roles like phone triage, home health, or administrative nursing. Are part-time remote RN jobs available? Yes, part-time and per-diem opportunities are available, especially in phone-based care and triage. Is HIPAA training required for remote RNs? Definitely. Understanding and maintaining patient privacy is crucial in all remote nursing positions. Where can I find legit remote RN jobs? Use reputable platforms like CareerCartz, Indeed, LinkedIn, and company career pages. Be wary of listings with vague descriptions or that request upfront fees. Related Posts Top 1099 Work From Home Jobs in the U.S. for Independent Contractors High-Paying Work From Home Independent Contractor Jobs You Can Do From Home (U.S. Guide) Top RN Careers Work From Home Nursing Jobs in the U.S. Step-by-Step: How to Start Your Remote Data Entry Career Today Top 10 Part-Time Remote Jobs You Can Start Today Work From Home Statutory Employee: What You Need to Know in the U.S. Legit Work From Home Jobs for Stepmoms: Real Opportunities & Flexible Roles in 2025 RN Work From Home Jobs You Can Do From Your Comfort – U.S. Opportunities Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Delhi, India
On-site
Company Description Digitech Global Private Limited provides high-quality, end-to-end IT infrastructure solutions to efficiently manage IT operations in a cost-effective manner. With extensive experience in managing complex IT implementation projects and integrating emerging technologies in dynamic environments, we partner with leading IT vendors such as HP, Maxhub, Samsung, BPE Online UPS, and Quick Heal Antivirus. Role Description This is a full-time, on-site role for a Government Sales Executive located in Delhi, India. The Government Sales Executive will be responsible for developing and managing relationships with government clients, identifying sales opportunities, and achieving sales targets. The role involves preparing proposals, presentations, and sales contracts, as well as coordinating with internal teams to ensure client satisfaction and successful project delivery. Qualifications Strong understanding of government procurement processes and experience in selling IT solutions to government entities Excellent communication, negotiation, and presentation skills Ability to develop and maintain relationships with government clients Proficiency in preparing proposals, presentations, and sales contracts Project management skills and ability to coordinate with internal teams Bachelor's degree in Business, Information Technology, or a related field Experience with IT infrastructure solutions and partnerships with IT vendors is a plus Show more Show less
Posted 2 weeks ago
5.0 - 9.0 years
16 - 25 Lacs
Pune
Work from Office
Dear Candidates, We are pleased to share a job description for a role name Sr UI Developer Additional Job Description:- Windows Server-Site Reliability Engineer (Open) BA4 Join us as a Windows Server-Site Reliability Engineer, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Windows Server-Site Reliability Engineer you should have experience with: Good working experience on Windows Servers. Hands on experience on Windows Server OS 2016,2019 and 2022. Experience on Windows server cluster and troubleshooting on cluster issues. Experience on Windows server security updates and product lifecycle. Good understanding and knowledge on Windows Server PowerShell scripting. Should have understanding on local/domain polices and troubleshooting on issues related to windows network. Knowledge on Antivirus solutions like MDE, Symantec AV. Observability and Monitoring: The role requires building observability tools needed to access data and perform fault analysis. This involves a proactive and data-driven approach to identify causal factors and complete fault analysis. Collaboration and Communication: Strong communication skills are essential, as the role involves collaboration with various departments and stakeholders. The candidate should be able to work closely with other teams and provide clear and concise updates. Vendor Management: The role involves managing vendor relationships, including licenses, escalations, and service reviews. This requires a good understanding of vendor management processes and the ability to coordinate with external partners. Some other highly valued skills may include: Awareness of Cloud technologies (AWS, Azure etc). Unix background\Unix Shell scripting skills\Batch Scripting. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. If you are interested for this job so Please share your detail with updated CV on Krishankant@thinkpeople.in Total Exp.- Rel Exp.- Current Company- CTC- ECTC- Notice Period- DOB- Edu.-
Posted 2 weeks ago
3.0 - 31.0 years
0 - 0 Lacs
Nehru Place, New Delhi
Remote
# IT System Administrator Overview As an IT System Administrator, you're responsible for maintaining the reliable operation of an organization's computer systems and servers. Here's a comprehensive look at your role: ## Core Responsibilities ### Infrastructure Management - Install, configure, and maintain servers (Windows/Linux) and network equipment - Manage virtualization platforms (VMware, Hyper-V) - Oversee storage systems (SAN/NAS) and backup solutions - Maintain directory services (Active Directory, LDAP) ### User Support & Access Control - Create and manage user accounts, groups, and permissions - Provide technical support and troubleshoot system issues - Implement and enforce security policies - Manage email systems and collaboration tools ### System Maintenance - Perform regular system updates and patches - Monitor system performance and optimize resources - Plan and execute disaster recovery procedures - Maintain system documentation and inventory ## Technical Skills Required ### Operating Systems - Windows Server (2016/2019/2022) - Linux distributions (RHEL, Ubuntu, CentOS) - macOS enterprise management ### Networking - TCP/IP, DNS, DHCP, VPN, VLANs - Firewall and switch configuration - Network monitoring tools (Wireshark, Nagios) ### Cloud & Virtualization - Azure/AWS/Google Cloud administration - VMware vSphere or Microsoft Hyper-V - Containerization (Docker, Kubernetes) ### Security - Antivirus/endpoint protection - SIEM tools - Security hardening and compliance ## Common Daily Tasks 1. Monitoring system alerts and responding to incidents 2. Performing routine maintenance during off-hours 3. Reviewing security logs and investigating anomalies 4. Assisting help desk with escalated tickets 5. Testing and implementing system upgrades 6. Documenting configurations and procedures ## Emerging Trends - Hybrid cloud infrastructure management - Infrastructure as Code (IaC) using tools like Terraform - Increased focus on cybersecurity measures - Automation of routine tasks via scripting - Zero Trust security model implementation - AI-powered monitoring and troubleshooting tools Would you like more detailed information about any specific aspect of system administration? I can provide deeper insights into particular technologies, certifications, or best practices.
Posted 2 weeks ago
2.0 - 31.0 years
0 - 0 Lacs
Parvati Paytha, Pune
Remote
Urgent Requirement Company name- SaiYash Technologies Pvt Ltd (On Payroll) Looking for a good candidate for Desktop Support Engineer Experience: - 2 / 3 Year Male Candidate Vehicle- Mandatory. Job Description For Desktop Support Engineer:- Candidate must have good knowledge about following : • Trouble shooting all the issues related to Hardware, Networking & Software on Windows platform. • Installation, Troubleshooting of Windows XP, Windows-7, Windows Vista, Windows 8, 8.1, Windows 10 , and other software on client machine. • Updating systems with daily latest Microsoft patches time to time. • Installation of general applications like MS Office, Microsoft Project, Visual Studio. • Configuring and troubleshooting Outlook Express, MS Outlook,2007, MS Outlook 2010 & MS Outlook 2013 / Off 365 • Setting up of Wireless on Laptop. • Configure wireless router. • Providing total technical solution for corporate users. • Troubleshooting the Laptop & Desktop problems using remote access service like Team Viewer, Ammyy Admin, and Remote Desktop Connection. • Configuring and managing different types of network printers, scanners. • Providing Laptop & Desktop support for various Applications and Software’s (AutoCAD 2014, Sap, oracle & Basic software) to users on Windows 2000, Windows XP, Windows7, Windows Vista & Windows 8. • Resolving problems related to LAN connectivity. • Managing Networks Setup – Crimping & Punching • Manage Video conferencing call through IP & ISDN lines. • Troubleshooting Dot-Matrix & LaserJet Printers • Printer installing and sharing, troubleshooting printer related problem. • * Support for local area network issues (LAN), DHCP client, connect with Internet provider for any • network issue • * Install antivirus client software and check virus definition auto updates • * Install approved patches onto Desktops /Laptops For better opportunity contact us, company provides you good CTC & good variables Waiting For Your Response!!! Job Type: Full-time Contact details – Nayan / 9657003249 Email id – nayan@saiyash.in
Posted 2 weeks ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
About Us LIN SCAN Group Provide complete Solutions to all aspects of all aspects of In Line- Solutions in the oil and gas industry and ensure pipeline integrity by providing highly accurate information for Maintenance and Repair Programs. LIN SCAN innovations are based on continuous product & services improvements & developments. We have the second-largest fleet of intelligent In-line inspection tools & full range of pipeline diameters from 2” to 56” in the world and have designed and manufactured inspection systems utilizing the latest technologies and highly skilled people. Position Summary The general role for the IT Security includes safeguarding an organization's digital assets, and IT physical assets. It shall be noted that Linscan, A PIPECARE group of companies has Subsidiaries around the world and responsibility of the IT Security Engineer is to ensure that all IT tasks and projects are executed according to the plan, IT strategy and policy approved by the Corporate Office. In essence, an IT Security Engineer is a vital defender of an organization's digital infrastructure, working to prevent, detect, and respond to cyber threats. Security System Design And Implementation Designing, implementing, and maintaining security measures to protect IT infrastructure. Configuring and managing security tools (firewalls, intrusion detection/prevention systems, antivirus software, etc.). Planning and implementing security upgrades. Vulnerability Management: Monitoring systems for vulnerabilities and threats. Conducting regular security assessments and audits. Performing penetration testing and vulnerability scanning. Continuously monitor IT infrastructure and software environments for vulnerabilities, unauthorized access attempts, and other security threats using advanced security tools and protocols. Implement strict access controls by restricting shared folder access and permissions based on user roles. Maintain continuous video surveillance of critical areas to deter and detect physical security breaches and ensure a secure working environment. Introduction and Enforcement of New Security Measures aiming to restrict unauthorized photography of tools, and controlling the sharing of sensitive data through mobile devices and communication platforms such as WhatsApp, Microsoft Teams, etc. to mitigate data leakage risks and enhance the overall information security posture. Incident Response: Configure and maintain automated alerting systems to promptly detect irregularities or deviations from security policies. Define and maintain a list of personnel authorized to conduct First Incident Reports (FIRs), and provide them with the necessary training, tools, and system access. Lead and coordinate timely response to security incidents and breaches, minimizing impact and ensuring effective resolution. Continuously analyze security logs and network traffic to identify suspicious activities and investigate potential threats. Develop, implement, and periodically review the incident response plan to ensure preparedness and alignment with evolving threats and compliance requirements. Policy and Compliance: Ensuring compliance with security policies and regulations (e.g., GDPR, HIPAA, ISO 27001). Developing and maintaining security policies, procedures, and controls. Promoting security awareness among employees. Enforce policies that limit or disable printing of sensitive documents to prevent unauthorized physical distribution and data leakage. Oversee confidentiality measures by facilitating and managing specialized Non-Disclosure Agreements (NDAs) for employees with authorized access to sensitive information Security Tooling and Technologies: Staying up to date with the latest security technologies and trends. Creating security tools and processes for scanning, testing, monitoring, and reporting. Manage the deployment and use of controlled “black box” tools to limit exposure of sensitive design information. Collaboration and Communication: Working with other IT teams to ensure security is integrated into all systems. Communicating security risks and recommendations to stakeholders. Conducting regular trainings for awareness of personnel Skills & Experience : Strong understanding of network security principles. Proficiency in security tools and technologies. Knowledge of security frameworks and compliance standards. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Physical And Mental Requirements Lifting and Carrying: Ability to lift and carry up to 50 pounds. Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells. Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively. Focus and Multitasking: Ability to maintain focus and multitask effectively. Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments. Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary. About PIPECARE Group PIPECARE Group offers comprehensive In-Line Inspection Services to identify and size pipeline threats, Utilizing advanced technologies such as Magnetic Flux Leakage, Transverse Field Inspection, Ultrasound, and specialized tools, PIPECARE ensures precise detection and assessment of various pipeline anomalies. What We Do In-Line Inspection Services PIPECARE provides In-Line Inspection Services to locate, identify, and size threats, supporting integrity management requirements. Check out our AI Technology and other cutting-edge technologies by clicking the following YouTube Links: PIPECARE Group - YouTube SMART AI CALIPER - Inspection Experience Like Never Before Inspection Technologies Magnetic Flux Leakage (MFL): Detects and sizes general corrosion and metal loss anomalies, especially circumferentially oriented. Transverse Field Inspection (TFI): Detects and sizes general corrosion and metal loss anomalies, primarily axially oriented. Ultrasound (UT): Detects and sizes general and other metal loss anomalies with high depth sizing accuracy. Ultrasonic Crack Detection: Detects and sizes cracks and colonies of cracks. Caliper (Geometry): Detects and sizes deviations in the ideal circular shape of a pipeline (dents, ovalities, wrinkles, etc.). Specialized Tools and Technologies Combo Tools: Use multiple measurement systems in various combinations. Specialized Tubing Technologies: Designed for Furnace and Downhole Operations. Equal Opportunity Employer: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Your Title: Cloud Services Support Analyst Job Location : Chennai Our Department: Transportation - Cloud Services What You Will Do The Cloud Services Support Analyst will report to the Manager of Cloud Support, and will be a critical member of the company's cloud technical support team. Primary interaction will be between the users, customers, systems administrators and other systems engineers and administrators to provide effective technical services to our customers. As part of a strong technical IT customer support team function, the ideal candidate uses their technical and business skills to detect, investigate and resolve software and hardware problems experienced by the customer and attempts to resolve and appropriately route for expedited resolution. Provide Technical Support Communication with customers via telephone and email to gather information, troubleshoot and provide suitable resolutions to technical issues. (This role will require some telephone communication to customers) Respond to, evaluate, and prioritize incoming phone, voicemail, and email requests from users experiencing cloud service issues. Guide users through troubleshooting procedures to collect relevant details and identify the root cause of the problem. Troubleshoot and resolve technical issues, escalating complex problems to senior team members or system administrators as needed. System Monitoring & Issue Escalation Actively monitor the case management system for tasks, system alerts, and customer reported issues, prioritize and successfully resolve these cases and document and communicate the steps that led to resolution. Escalate unresolved issues within the support queue to ensure timely remediation. Incident Documentation & Tracking Log, track, and update all support requests in the problem management database, maintaining accurate records of reported issues and resolutions. Collaboration & Professionalism Serve as a professional point of contact for internal users and cross-functional teams, ensuring a positive support experience. Determine whether an issue is related to software, hardware, or network components and route or resolve it based on team best practices. Availability & On-Call Support TTE Cloud Services operates 24/7/365—while this role follows standard business hours, occasional support outside of regular hours may be required. Participate in the on-call rotation to provide after-hours support as needed. 70% Troubleshooting and ticket resolution 20% Documentation, Projects & Other Duties as assigned 10% Professional Growth (Personal and Career) What Skills & Experience You Should Bring Associate degree or equivalent professional experience required. 2+ years of experience in an end-user support role. Strong proficiency with Microsoft Windows desktop and server operating systems. Experience supporting and administering Windows OS components, including: Disk management CPU & RAM optimization Permissions management Active Directory administration Familiarity with Microsoft Azure administration, including OS components, security, and Active Directory. (Azure certifications are a plus.) Working knowledge of LAN networking concepts (TCP/IP, DNS, DHCP, etc.). Experience with desktop environment management, including: Antivirus solutions Software distribution Web browser support Hardware/software inventory Working knowledge of Google Suite applications and other typical business applications. Experience with troubleshooting methodologies and tools for diagnosing technical issues. Strong plus: Experience troubleshooting Citrix Receiver and/or Workspace applications. Problem-Solving & Critical Thinking Ability to diagnose and resolve technical issues related to enterprise software, hardware, networks, and third-party applications. Strong plus: Troubleshooting skills in Microsoft SQL, Visual Basic 6, .NET, and relational databases. Aptitude for designing and coding scripts and automations to enhance support efficiency. Ability to analyze and resolve connectivity and system faults affecting end-users. Communication & Customer Support Excellent verbal and written communication skills with the ability to explain technical concepts to users of varying skill levels. You will be required to call customers. Ability to guide users through troubleshooting steps, identify operational errors, and provide clear resolutions. Experience working in a team-oriented environment, collaborating with cross-functional teams and escalating issues when necessary. Ability to interact professionally with end-users, IT managers, and executives. Time Management & Professional Development Strong organizational skills to manage multiple requests with varying levels of priority and criticality. Self-motivated with a desire to continuously learn and stay up to date with emerging technologies. About Our Transportation Division Trimble Transportation is in business for optimizing the movement of freight by providing shippers and carriers both mobility, enterprise and visibility software tools they need to run their businesses more efficiently. As the leading provider of Transportation Management Software (TMS), Asset Management Software (AMS), and Fleet Management Software (FMS) we are devoted to propelling companies in the trucking industry toward increased efficiency, lower costs and optimize operations. Trimble’s Inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from. Show more Show less
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Mumbai, Nagpur, Thane
Work from Office
Knowledge of Cybersecurity and Infra Solutions - Familiarity with products like Switches, Routers, firewalls, SIEM, antivirus, and endpoint security. Customer Relationship Management - Ability to engage with clients, address concerns, and build trust. Negotiation & Sales Skills - Expertise in handling objections and driving contract renewals. CRM & Renewal Tools. Analytical & Problem-Solving Skills - Ability to assess customer needs and propose tailored security solutions.
Posted 2 weeks ago
4.0 - 8.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Skill: L2 support (service desk/Technical support) Experience: 3+ Years Qualifications: BE/B.tech, Bsc, BCA Salary: 4.8 LPA Location: Bangalore Shift: 24/7 NP: Immediate Must have: L2 support Regards, Jaya 7338960689
Posted 2 weeks ago
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The antivirus job market in India is thriving with numerous opportunities for job seekers in the cybersecurity field. As the importance of protecting digital assets and information continues to grow, the demand for skilled professionals in antivirus technologies is on the rise. Whether you are a seasoned expert or just starting your career, there are plenty of opportunities waiting for you in this dynamic industry.
If you are looking to kickstart your career in antivirus, consider exploring job opportunities in the following major cities in India:
These cities are known for their vibrant IT industry and offer a plethora of opportunities for antivirus professionals.
The salary range for antivirus professionals in India can vary based on experience and expertise. On average, entry-level positions in this field can expect to earn around INR 3-5 lakhs per annum. As you gain more experience and skills, you can potentially earn up to INR 15-20 lakhs per annum as a senior antivirus specialist.
In the field of antivirus, a typical career path may involve starting as a Junior Antivirus Analyst, progressing to a Senior Antivirus Engineer, and eventually reaching a leadership position as an Antivirus Manager or Director. Continuous learning and upskilling are key to advancing in this field.
In addition to expertise in antivirus technologies, professionals in this field may benefit from having knowledge and skills in the following areas:
Here are 25 interview questions you may encounter when applying for antivirus roles, categorized by difficulty level:
How does an antivirus program detect malware?
Medium:
How would you handle a false positive detection by an antivirus program?
Advanced:
Prepare for these questions and showcase your expertise confidently during the interview process to land your dream job in antivirus.
As you embark on your journey to explore antivirus jobs in India, remember to stay curious, keep learning, and hone your skills to stay ahead in this dynamic field. With the right mix of expertise and determination, you can carve a successful career path in the exciting world of antivirus technologies. Best of luck in your job search!
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