Responsibilities Identify and target potential clients to generate new business. Maintain relationships with existing clients and ensure repeat business. Plan, organize, and host site inspections and familiarization trips to showcase the hotel's facilities. Collaborate with the marketing team to develop promotional materials and campaigns. Negotiate contracts and agreements to maximize revenue opportunities. Track and analyze sales performance metrics to identify areas for improvement. Represent the hotel at industry events and trade shows. Prepare sales reports and forecasts for upper management. Qualifications Bachelor's degree in Business, Marketing, Hospitality Management, or a related field. Proven experience in sales, preferably in the hospitality industry. Strong understanding of the hotel's market and competitive landscape. Exceptional communication and interpersonal skills. Ability to build and maintain strong client relationships. Excellent negotiation and presentation skills. Self-motivated and goal-oriented. Skills CRM software Relationship Management Microsoft Office Suite Event Planning Market Analysis Job Types: Full-time, Permanent Pay: Up to ₹30,000.00 per month Benefits: Food provided Language: English (Preferred) Work Location: In person Application Deadline: 25/08/2025 Expected Start Date: 23/08/2025
A Front Desk Executive supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Desk Executive, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Supervise Front Desk operations during your assigned shift to a consistently high standard Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events Advise your shift team of any special events or VIP Guests in the hotel that day Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work Maximize sales revenues through up-selling and marketing program Manage Guest requests, inquiries, and complaints promptly and completely Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service What are we looking for? A Front Desk Executive serving REPL HOSPITALITY is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Front Office experience in the hotel or Resort Strong commercial/business awareness and demonstration of sales capabilities Calm, organized work ethic with the ability to prioritize and meet deadlines Excellent supervisory, inter-personal, and communication skills A passion for delivering exceptional levels of Guest service It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: A relevant supervisory/management certificate/diploma or degree What will it be like to work for THE ROYAL BIHAR ? REPL HOSPITALITY is the leading global hospitality company, spanning the lodging sector . For nearly a decade REPL HOSPITALITY has offered business and leisure travelers the finest in accommodations, service, amenities and value. REPL HOSPITALITY is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Job Type: Full-time Pay: ₹11,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Food provided Paid time off Provident Fund Language: English (Preferred) Location: Phulwarisharif, Patna, Bihar (Preferred) Work Location: In person
A Front Desk Executive supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Desk Executive, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Supervise Front Desk operations during your assigned shift to a consistently high standard Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events Advise your shift team of any special events or VIP Guests in the hotel that day Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work Maximize sales revenues through up-selling and marketing program Manage Guest requests, inquiries, and complaints promptly and completely Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service What are we looking for? A Front Desk Executive serving REPL HOSPITALITY is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Front Office experience in the hotel or Resort Strong commercial/business awareness and demonstration of sales capabilities Calm, organized work ethic with the ability to prioritize and meet deadlines Excellent supervisory, inter-personal, and communication skills A passion for delivering exceptional levels of Guest service It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: A relevant supervisory/management certificate/diploma or degree What will it be like to work for THE ROYAL BIHAR ? REPL HOSPITALITY is the leading global hospitality company, spanning the lodging sector . For nearly a decade REPL HOSPITALITY has offered business and leisure travelers the finest in accommodations, service, amenities and value. REPL HOSPITALITY is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Job Type: Full-time Pay: ₹11,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Food provided Paid time off Provident Fund Language: English (Preferred) Location: Phulwarisharif, Patna, Bihar (Preferred) Work Location: In person
Objectives of this role Represent the company’s products and services, using consumer research as well as deep and comprehensive knowledge of how our solutions meet the needs of customers Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics Generate leads and build relationships by organizing daily work schedule to call on existing and potential customers Develop and implement territory action plan using comprehensive data analysis, and adjust sales techniques according to interactions and results in the field Responsibilities Maintain working relationships with existing clients to ensure that they receive exceptional service and to identify potential new sales opportunities Identify prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories Possess in-depth product knowledge and be able to conduct demos and handle objections Prepare concise and accurate reports, proposals, booking packages, and other required documentation for executive-level presentations Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers, often including product demos and presentations Coordinate with other sales representatives to ensure that quotas are being met and company standards are being upheld Required skills and qualifications Three or more years of sales experience within a similar industry Excellent communication, interpersonal, problem-solving, presentation, and organizational skills Proficiency with sales management software and CRM Strong ability to balance persuasion with professionalism Preferred skills and qualifications Bachelor’s degree or equivalent Proven success rate at levels above sales quota Ability to travel at least 25% of the time to customer events Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Provident Fund Work Location: In person
Proven work experience as a Front desk manager in a Hotel Industry. Work experience in the same capacity... minimum 8to 10 years Hands-on experience with office machines and PMS (IDS). Lead and manage the front office team, ensuring seamless operations, guest satisfaction, and adherence to brand standards. Develop and implement front office policies, procedures, and best practices to enhance operational efficiency. Monitor and analyze front office performance metrics, identifying areas for improvement and implementing strategic initiatives. Collaborate with other departments to ensure effective communication and coordination of services. Conduct regular training sessions for staff to ensure a high level of service and product knowledge. Handle guest inquiries and complaints with professionalism and urgency, ensuring resolution and satisfaction. Job Types: Full-time, Permanent Pay: Up to ₹40,000.00 per month Benefits: Food provided Health insurance Provident Fund Language: English (Required) Work Location: In person
Key Responsibilities Plan, coordinate, and manage IT systems, networks, and infrastructure. Lead and mentor a team of IT professionals including support staff, system administrators, and developers. Ensure the security of IT systems and data through robust cybersecurity policies and tools. Manage IT-related budgets, including hardware, software, licensing, and staffing. Evaluate and implement new technologies to improve operational efficiency. Oversee system installations, upgrades, and maintenance schedules. Create and enforce IT policies, procedures, and documentation standards. Ensure compliance with data protection regulations and industry best practices. Provide high-level support for escalated technical issues and service disruptions. Manage relationships with third-party vendors, consultants, and service providers. Qualifications Education: Bachelor’s degree in computer science, Information Technology, or related field. (Preferred) Master’s degree in IT Management or Business Administration. Experience: Minimum 5 years of experience in IT roles. Technical Skills: Proficient in IDS Software. Proficient in network and system administration. Experience with cloud platforms . Knowledge of cybersecurity frameworks and tools. Job Type: Full-time Pay: Up to ₹40,000.00 per month Benefits: Food provided Provident Fund Work Location: In person
Key Responsibilities1. Culinary Operations Design and develop innovative menus for all outlets, banquets, and special events. Ensure consistency in taste, quality, and presentation across all dishes. Oversee daily food preparation and production processes. Conduct tasting sessions and quality checks. 2. Leadership & Staff Management Recruit, train, mentor, and manage kitchen staff (Sous Chefs, Cooks, Stewards). Create staff schedules and assign duties efficiently. Conduct performance reviews and develop skill enhancement plans. Promote teamwork and a positive work environment. 3. Cost Control & Budgeting Plan and manage food cost within budgeted targets. Monitor inventory, wastage, and portion control. Negotiate with suppliers and ensure timely procurement. Analyze P&L statements for kitchen operations. 4. Hygiene & Safety Compliance Maintain strict hygiene, sanitation, and food safety standards (HACCP/FSSAI). Ensure all equipment is well-maintained and safe. Conduct regular kitchen inspections and audits. Implement SOPs for food handling and storage. 5. Guest Experience & Service Coordination Collaborate with F&B Manager and service teams to ensure smooth service. Interact with VIP guests, receive feedback, and customize dining experiences. Participate in menu presentations, promotions, and themed events. 6. Innovation & Brand Development Stay updated with international culinary trends and techniques. Introduce seasonal and signature dishes to enhance brand identity. Plan live counters, chef’s tables, and special events. 7. Administration Prepare reports on food cost, staff performance, and menu popularity. Plan kitchen layout and workflow improvements. Ensure compliance with hotel standards and brand guidelines. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹50,000.00 per month Work Location: In person
Position Summary The IT Manager is responsible for overseeing all hotel technology systems, ensuring smooth daily operations, data security, and high service standards. This role supports both front-of-house and back-of-house systems including PMS, POS, networking, servers, guest Wi-Fi, telephony, CCTV, and other hospitality applications. The IT Manager ensures maximum uptime, timely technical support, and compliance with brand standards. Key Responsibilities1. Systems & Infrastructure Management Manage PMS (Opera/Fidelio), POS, Accounts, HR, Inventory, and other hotel software. Maintain servers, network devices, firewalls, and data backups. Monitor guest Wi-Fi performance and security. Oversee telecommunication systems (IP phones, PBX). 2. IT Support & Troubleshooting Provide 24/7 support for all hotel departments. Resolve hardware, software, and network issues promptly. Coordinate with vendors for specialized repairs and upgrades. 3. Data Security and Compliance Implement cybersecurity protocols and antivirus systems. Manage data backup and disaster recovery procedures. Ensure compliance with brand standards and data protection laws (GDPR/PCI DSS). 4. Project & Upgrade Management Plan and execute IT projects, system upgrades, new software rollouts. Evaluate and recommend new technologies to improve efficiency and guest experience. Coordinate with corporate IT for strategic alignment. 5. Asset Management & Budgeting Maintain hardware and software inventory. Prepare and manage IT budget. Negotiate with technology vendors and service providers. 6. Team Management (if applicable) Supervise IT support staff / technicians. Conduct training for staff on systems and security practices. 7. Guest Experience Enhancement Ensure high-performance guest internet and digital services. Support in-room technology, IPTV, mobile apps, key card systems, kiosks, etc. 8. Documentation & Reporting Maintain IT policies, SOPs, licenses, and network documentation. Prepare monthly IT performance reports and incident logs. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Key Responsibilities1. Culinary Operations Design and develop innovative menus for all outlets, banquets, and special events. Ensure consistency in taste, quality, and presentation across all dishes. Oversee daily food preparation and production processes. Conduct tasting sessions and quality checks. 2. Leadership & Staff Management Recruit, train, mentor, and manage kitchen staff (Sous Chefs, Cooks, Stewards). Create staff schedules and assign duties efficiently. Conduct performance reviews and develop skill enhancement plans. Promote teamwork and a positive work environment. 3. Cost Control & Budgeting Plan and manage food cost within budgeted targets. Monitor inventory, wastage, and portion control. Negotiate with suppliers and ensure timely procurement. Analyze P&L statements for kitchen operations. 4. Hygiene & Safety Compliance Maintain strict hygiene, sanitation, and food safety standards (HACCP/FSSAI). Ensure all equipment is well-maintained and safe. Conduct regular kitchen inspections and audits. Implement SOPs for food handling and storage. 5. Guest Experience & Service Coordination Collaborate with F&B Manager and service teams to ensure smooth service. Interact with VIP guests, receive feedback, and customize dining experiences. Participate in menu presentations, promotions, and themed events. 6. Innovation & Brand Development Stay updated with international culinary trends and techniques. Introduce seasonal and signature dishes to enhance brand identity. Plan live counters, chef’s tables, and special events. 7. Administration Prepare reports on food cost, staff performance, and menu popularity. Plan kitchen layout and workflow improvements. Ensure compliance with hotel standards and brand guidelines. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹50,000.00 per month Work Location: In person
Food Preparation and Execution: Oversee all aspects of food preparation, ensuring high-quality and consistent dishes are served to guests. Lead by example in the kitchen, demonstrating culinary techniques and maintaining cleanliness and organization. Kitchen Management: Manage kitchen staff, including hiring, training, and scheduling. Maintain inventory levels and order supplies as needed to meet demand while minimizing waste. Quality Control: Monitor food quality and presentation to uphold the café's standards. Implement and enforce proper food safety and sanitation procedures. Cost Control: Work closely with management to control food costs and optimize profitability. Monitor portion sizes and minimize waste through efficient kitchen practices. Collaboration: Collaborate with other departments, including front-of-house staff, to ensure seamless service and guest satisfaction. Communicate effectively with the management team to address any issues and continuously improve operations. Requirements: Proven experience as a Head Chef or Executive Chef in a similar establishment, with expertise in Continental cuisine. Strong leadership skills with the ability to motivate and mentor kitchen staff. Excellent communication and organizational abilities. Knowledge of food safety and sanitation regulations. Creativity and passion for culinary excellence. Job Type: Full-time Experience: Total work: 5 years (Required) Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹75,000.00 per month Benefits: Food provided Work Location: In person Expected Start Date: 26/11/2025
Provide the Revenue i nformation to the higher management, that includes a market analysis of competitors’ rates by market segment for weekday and weekend and a forecast of local market conditions and special events that may impact occupancy & restaurant and/or rate. Support sales efforts as directed by the Management and the corporate sales organization. Train staff to successfully perform guest service procedures in accordance with hotel standards (e.g., greeting, scripts, pre-assignment of rooms, food & beverage, Housekeeping, operations, sales & other departments as well). Train staff to successfully perform all functions for guest service and for handling upset guest who are dissatisfied with the products and services they received. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of related to guest service before guests leave the property. Personally respond to guest complaint letters, Guest Assistance Contact Forms, and comment cards in accordance with company standards. Provide input to the annual budget by forecasting changes in operating expenses and labor cost. Use business forecasts to manage costs by scheduling staff in accordance with staffing guidelines, control other expenses in accordance with business demand levels and control utility expenses in accordance with energy management and building operations standards. Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly budget; explain the causes for budget variances of controllable expenses and take corrective action to avoid future occurrences and adjust spending to eliminate variances. Execute company policies and procedures for purchasing. Ensure a satisfactory guest experience and protect the company’s physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards. Manage the preventative maintenance and quick-fix programs in accordance with hotel standards. Provide leadership by conducting business in a professional manner and in accordance with all hotel policies including standards of conduct, business ethics and conflicts of interest. Recruit and train new hires on business practices. Ensure that quality of work or service is maintained. Qualifications Bachelor’s or Master's Degree in Hotel Management or Business is a plus. More than 20+ or equivalent experience is acceptable. 7+ years as General Manager- Hotel or senior management level experience is must. Comfort working with budgets, payroll, revenue and forecasting Strong communications skills Job Types: Full-time, Permanent Pay: From ₹75,000.00 per month Benefits: Cell phone reimbursement Food provided Work Location: In person Expected Start Date: 26/11/2025
Key Responsibilities: Identifying and hiring key team members and coordinate with hiring managers to streamline and speed up hiring process Develop and implement HR strategies and initiatives aligned with the overall business strategy. Manage the recruitment and selection process, ensuring a high-quality candidate experience. Oversee and administer compensation and benefits programs. Bridge management and employee relations by addressing demands, grievances, or other issues. Support current and future business needs through the development, engagement, motivation, and preservation of human capital. Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization. Nurture a positive working environment and manage performance appraisal systems that drive high performance. Maintain and update employee records and HR databases. Organize and conduct training sessions on HR-related topics, such as performance management, team building, and leadership development. Qualifications and Experience: Bachelor’s degree in Human Resources, Business Administration, or a related field. Minimum of 3-7 years of experience in Human Resources with at least 2 years in a managerial role. Good knowledge of labor law and HR best practices in India and reasonable awareness in EU laws. Experience in strategic planning and execution of HR initiatives. Excellent interpersonal, negotiation, and conflict resolution skills. Strong organizational and leadership abilities. Personal Attributes: High level of integrity and confidentiality. Proactive, adaptable, and capable of working in a fast-paced environment. Excellent communication skills and a collaborative mindset. Ability to foster an inclusive and supportive workplace culture. Job Types: Full-time, Permanent Pay: ₹20,882.09 - ₹44,251.18 per month Benefits: Food provided Work Location: In person Expected Start Date: 26/11/2025
Food Preparation and Execution: Oversee all aspects of food preparation, ensuring high-quality and consistent dishes are served to guests. Lead by example in the kitchen, demonstrating culinary techniques and maintaining cleanliness and organization. Kitchen Management: Manage kitchen staff, including hiring, training, and scheduling. Maintain inventory levels and order supplies as needed to meet demand while minimizing waste. Quality Control: Monitor food quality and presentation to uphold the café's standards. Implement and enforce proper food safety and sanitation procedures. Cost Control: Work closely with management to control food costs and optimize profitability. Monitor portion sizes and minimize waste through efficient kitchen practices. Collaboration: Collaborate with other departments, including front-of-house staff, to ensure seamless service and guest satisfaction. Communicate effectively with the management team to address any issues and continuously improve operations. Requirements: Proven experience as a Head Chef or Executive Chef in a similar establishment, with expertise in Continental cuisine. Strong leadership skills with the ability to motivate and mentor kitchen staff. Excellent communication and organizational abilities. Knowledge of food safety and sanitation regulations. Creativity and passion for culinary excellence. Job Type: Full-time Experience: Total work: 5 years (Required) Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹75,000.00 per month Benefits: Food provided Work Location: In person Expected Start Date: 26/11/2025