Analyst - Data Analytics (Oracle HCM)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Colleague Services organization within the Colleague Experience Group (CEG - also known as Human Resources) at American Express plays a critical role in providing the outstanding services, capabilities, data, and insights that enable a great colleague experience. We build, run, and evolve the incredible platforms, products and services that enable colleagues to do their best work every single day.

This role will report to the Manager, Colleague Insights within Colleague Services. As part of this team, you will manage integrations, reporting, and support and implementation for Oracle HCM Cloud and boundary systems within American Express. You will provide in-depth expertise to build new integrations and reports, along with the support and uplift of existing ones. You will partner with HR operations, product, and Technology engineering to unlock the full potential of our HR systems.

Job responsibilities include:

·      Developing Reports and Analytics using Oracle HCM Cloud Reporting tools and technologies i.e. BI Publisher, SQL, HCM Extract, OTBI, Tableau and Dashboards.

·      Manage Colleague Data Servicing on Data and Reporting for CEG & Non CEG Business units

·      Support end to end operations for HCM Data Report Intake process and Governance using Oracle HCM

·      Investigate, Troubleshoot and resolve Technical issues related to Oracle HCM Cloud Reports. Troubleshoot systems and data and generate solutions which may include systems modifications enhancements or new procedures.

·      Training & development of team members and other business units on the available tools

·      Focus on driving efficiencies to eliminate manual dependencies and focus on Automation

·      Collaborate with other stakeholders - technologies, product team and other cross-functional team members to achieve organizational goals

·      Develop tools/Reports within HCM for other CEG teams to enable easy & effective access to the HCM data.

·      Staying up to date with the latest Oracle HCM Cloud releases, updates, and features.

·      Identify and analyse operational and systems issues and opportunities and produce effective solutions

·      Collaborate with other CEG teams, Technology and other partners supporting roadmaps and looking for process improvements with our Oracle HCM products.

Minimum Qualifications:

Preferred Qualifications:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities