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3.0 - 8.0 years
2 - 3 Lacs
chennai
Work from Office
Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. About Casagrand : Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing quer...
Posted 1 month ago
1.0 - 6.0 years
4 - 7 Lacs
gurugram
Work from Office
- Build & manage India-wide service network - Offer exceptional after sales service to customers - Onboard & handle service partners - Own ticket lifecycle till resolution - Maintain strong vendor relations - Achieve 90%+ NPS - Ensure <30hr TAT Required Candidate profile - 1+ yr in ops, customer-facing role - Strong customer-first mindset - Knows Telugu or Tamil (with English or Hindi) - Diploma/Any Graduate - Team player in fast-paced setups - Creative problem-solver
Posted 1 month ago
1.0 - 3.0 years
2 - 5 Lacs
serchhip
Work from Office
Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities To achieve Branch target on indicators Credit Metrics / Operations Metrics / Gold Loan Metrics. Training of Branch Sales on Policies & Processes for Gold Loan / Consumer Durables / Vehicle refinance /other Products as & when launched. Ensuring policy adherence and meeting the TAT. Delivering Approval rate & other critical SLA deliverables for Gold loan / Refinance loan, Cross sell & CD business. Checking & Valuation of Gold. Vaulting & Safekeeping of Gold. Ensuring adherence to Vaulting Process & Policies. Supporting Branch Cashier in resolution for Customer Service queries. Provide Feedback to Regional /HO...
Posted 1 month ago
5.0 - 8.0 years
12 - 14 Lacs
navi mumbai
Work from Office
Identify and develop new B2B sales leads across industrial, construction, and commercial sectors Promote and sell DGs, Gensets, Compressors, Chillers, Load Banks, and Dewatering Pumps Prepare and deliver effective sales presentations and proposals Collaborate with technical teams to design customer-specific solutions Achieve and exceed monthly/quarterly sales targets Maintain strong after-sales relationships and customer satisfaction Stay updated on market trends and competitors Strong technical understanding of equipment like DGs, compressors, and pumps
Posted 1 month ago
5.0 - 10.0 years
1 - 4 Lacs
mumbai
Work from Office
We are looking for a skilled Assistant Manager to join our team in the Hotels & Restaurants industry, specifically with Fairmont. The ideal candidate will have 5-12 years of experience and a strong background in managing teams and delivering exceptional customer service. Roles and Responsibility Manage and supervise a team of hospitality professionals to ensure excellent customer service. Develop and implement strategies to enhance customer satisfaction and loyalty. Coordinate with various departments to ensure seamless operations and high-quality service delivery. Analyze customer feedback and implement changes to improve overall guest experience. Train and mentor team members to enhance th...
Posted 1 month ago
5.0 - 10.0 years
14 - 20 Lacs
bhopal, hyderabad
Work from Office
CSI Dealer Profitability To implement Service Policy at dealership. Improve dealer operations and systems/process to meet customer satisfaction Drive CSI and effective service processes and reach in the field through service network Required Candidate profile Planning and Implementation of activities across all dealers/ASC for Improvement of Customer Experience Index
Posted 1 month ago
2.0 - 5.0 years
3 - 5 Lacs
lucknow
Work from Office
Attend and engage with clients at the store and through follow-ups. Understand client needs recommend suitable furniture or design solutions Coordinate with design and production Maintain client relationships ensure excellent post-sales service. Required Candidate profile Excellent communication and presentation skills. Minimum 2 years’ experience in retail, interiors, or premium sales preferred. Smart, Professional, organized, and client-oriented personality.
Posted 1 month ago
5.0 - 10.0 years
4 - 9 Lacs
indore, navi mumbai, mumbai (all areas)
Work from Office
Assistant Manager Responsible for achieving business targets. Ensure business development with both direct and channel partners (IECCC) customers. Signing of all offers, Follow commercial policy and margin guidelines; seek approval of Business Heads(BH) in the case of any deviations. Follow system to ensure expenses are linked with returns booking and collections. Ensure staff expense sheets are checked and approved on a monthly basis backed by supporting docs - DRS, Customer visit reports etc., Prepare weekly customer/date/engineer wise collection plan for the branch and circulate to all engineers for collection. Daily review with Engineers work out contingency plan in the event of shortfal...
Posted 1 month ago
4.0 - 9.0 years
13 - 14 Lacs
chennai, jaipur, bengaluru
Work from Office
Role & responsibilities Role & responsibilities Lead technical activities Interface with the customer and represent the customer voice internally. Enhance the customer relationship management & Prepare the Sales Outlook and Budget (pricing, acquisitions, projects, sourcing decisions). Ensure commercial strategy consistency between the regions in the BD. Identify the trends of the customer, in coordination with marketing. Is in charge of all acquisitions for the customer, including pre-selling activities, Promote innovation at the customer for new products introduction & Improve customer account profitability. Is responsible of the customer contracts (including approval, signature and applica...
Posted 1 month ago
2.0 - 5.0 years
3 - 6 Lacs
ahmedabad
Work from Office
Role & responsibilities 1. Technical support to dealers and customers. 2. Troubleshooting major/critical complaints to find root cause as & when required. 3. Conducting Service - Quality review meeting on product issues & design improvements. 4 . Dealers management & relationship maintenance 5. Training to dealers service team. 6. Spare parts management at customer site. 7. Other work from leader & etc. Preferred candidate profile BE/B.tech/Diploma(Electrical, Automobile or other related course) Hindi Speaking Perks and benefits GPA & GMC Insurance coverage , PF & Performance incentives.
Posted 1 month ago
2.0 - 7.0 years
8 - 14 Lacs
noida
Work from Office
Greeting, This is Nancy from Talent21. An international Recruiting specialist. I have an urgent requirement with one of our direct client. Role & responsibilities Need Service Engineer, Territory Service Manager from OEMs only - 2/4-wheeler. NOTE 1: No resumes from dealership, agencies or third party NOTE 2: If already applied or EX-Employees of Candidates directly working OEMs like Bajaj, Tvs motors, Tata Motors, Honda motors, etc can apply & reach me Thanks Nancy nancy@talent21.in, WhatsApp: 9281016260 If not interested, please refer.
Posted 1 month ago
2.0 - 7.0 years
8 - 14 Lacs
udaipur (dharamjaigarh)
Work from Office
Greeting, This is Nancy from Talent21. An international Recruiting specialist. I have an urgent requirement with one of our direct client. Role & responsibilities Need Service Engineer, Territory Service Manager from OEMs only - 2/4-wheeler. NOTE 1: No resumes from dealership, agencies or third party NOTE 2: If already applied or EX-Employees of Candidates directly working OEMs like Bajaj, Tvs motors, Tata Motors, Honda motors, etc can apply & reach me Thanks Nancy nancy@talent21.in, WhatsApp: 9281016260 If not interested, please refer.
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
vadodara
Work from Office
Skills: International calling, Technical Support, Outbound calling, Customer Service, Customer Quires, Customer Satisfaction, After sales and installation executive Job description. You should have fluent English. You should be able to work from 4:30 a.m. to 1:30 p.m. (Early Morning Shift) Prerequisites:About the Company:Job Overview :Responsibilities :H&M Virtual Services Pvt. Ltd. is one of the leading backed services providers in Australia. Our, major clients are Australian-based solar retailers who sell solar panels in Australia. with this, team of experts, we provide backend and telesales services to these Australian-based solar retailers. We are seeking dynamic and customer-oriented in...
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
Role Overview: Join Accenture's GN Automotive Practice as a Senior Manager, where you can work on transformative projects with global clients and be part of a collaborative and inclusive environment. As a part of the team, you will help drive large-scale implementation and transformation projects using your automotive industry expertise and consulting background. Your problem-solving skills, project management abilities, and strong communication will be key in delivering successful outcomes for clients. Key Responsibilities: - Deliver large-scale implementation & transformation projects utilizing auto industry & consulting background - End-to-end management coordination of projects (PMO) ens...
Posted 1 month ago
3.0 - 5.0 years
4 - 6 Lacs
bengaluru
Work from Office
Responsibilities: * Manage customer relationships through CRM software * Ensure client satisfaction with after-sales service * Resolve customer queries promptly * Drive customer retention & acquisition
Posted 1 month ago
5.0 - 10.0 years
5 - 12 Lacs
kolkata, hyderabad, bengaluru
Work from Office
Position Summary Qualification: B.E. / Diploma in Mechanical Engineering (DME) Experience: 5 to 7 years of experience in the aftermarket for auto components , with hands-on exposure to working with distributors and regional dealers . Should have experience in conducting brand-building activities and ensuring effective coverage of retail and freelance service shops . Key Deliverables: Achieve monthly sales and collection targets as per the approved budget. Plan and execute brand-building and promotional activities as per the monthly plan. Develop and maintain strong relationships across the channel from distributors and WSDs to end consumers and mechanics. Conduct loyalty studies and provide ...
Posted 1 month ago
4.0 - 7.0 years
4 - 6 Lacs
chennai, bengaluru
Work from Office
Urgent opening for the post of CRM or Post sales in Chennai and Bangalore location. Candidates with 2+years of experience in CRM or post sales can apply. Client onboarding (managing Welcome meet, welcome calls and sending welcome emails) Follow up on collections & stamp duty payments Capture daily follow up on excel Executing stamp duty & registration formalities Following up on Loan docs, sanction & disbursement by co-ordinating with customers & bankers Escalation management 6 days working with mandatory working on Weekends. Interested candidates can send your updated resume to swarna.murthy@anarock.com
Posted 1 month ago
8.0 - 13.0 years
11 - 14 Lacs
ahmedabad
Work from Office
Key Responsibilities: Lead and manage the regional service operations across assigned states. Ensure achievement of service KPIs including uptime, TAT, and customer satisfaction. Monitor and support service dealer network performance. Handle customer escalations and ensure quick resolution of field concerns. Drive service campaigns, preventive maintenance initiatives, and process compliance. Conduct training programs for service teams and dealer technicians. Coordinate with central quality, R&D, and production teams for technical support and feedback. Ensure effective spare parts planning and availability across the region.
Posted 1 month ago
5.0 - 8.0 years
5 - 7 Lacs
vadodara
Work from Office
Must to have exp of Repair, installation, and Site project work, of Rotating Equipment like pumps, turbines, generators, gearboxes, motors, valves, blowers, and compressors Required Candidate profile Good at English communication & technical knowledge Ready to travel domestically as well internationally.
Posted 1 month ago
3.0 - 12.0 years
7 - 8 Lacs
mumbai
Work from Office
Kotak Mahindra Bank Limited is looking for Product Manager-FES-HO & SUPPORT-FES & TFX to join our dynamic team and embark on a rewarding career journey Conducting market research and analysis to identify opportunities and understand customer needsDefining product vision, strategy, and roadmap, in alignment with company goals Collaborating with cross-functional teams, such as engineering, design, and sales, to bring products to marketManaging the product lifecycle, from ideation to launch and post-launch evaluation Monitoring product performance and making data-driven decisions to drive growth and profitability Strong leadership and decision-making skills Excellent strategic and analytical sk...
Posted 1 month ago
0.0 - 3.0 years
2 Lacs
pune
Work from Office
Assist customers, guide photobooth use, manage props and Hanbok, operate camera/printing equipment, maintain cleanliness, handle payments, and ensure a friendly, smooth Korean-style photo experience.
Posted 1 month ago
10.0 - 18.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a Senior Manager (CRM Technical) at Mak Controls, you will have the opportunity to lead the After-Sales division, covering AMC, spares sales, service coordination, and technical support. Your key responsibilities will include: - Leading the After-Sales division to achieve targets in AMC and spares sales. - Providing expert technical support for resolving issues related to Defence Power Systems, Cooling Systems, and associated equipment. - Managing and guiding a team of Managers, Team Leads, and Site Engineers responsible for on-site service, repairs, and preventive maintenance. - Ensuring timely execution of AMCs and spares supply while maintaining high customer satisfaction. - Monitoring...
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
chennai
Work from Office
Responsibilities: * Provide technical support on-site * Ensure customer satisfaction through timely resolutions * Collaborate with sales team for repeat business opportunities * Maintain equipment performance & reliability Health insurance
Posted 1 month ago
2.0 - 6.0 years
0 - 0 Lacs
chennai, bilaspur, raipur
Work from Office
Positions Overview Territory Service Manager : 3 - 6 Years Primary Skill : Technical capability (Technical troubleshooting, engine, cooling system, front & back axle) Diagnostic skill(to understand the problem in vehicle), Dealer management, Communication Capability. Can hire from HCV/ICV/Tippers/Bus Work Location: Chennai | Bilaspur, Chhattisgarh | Navi Mumbai | Raipur Qualification: B.E tech Mech & Diploma Mec or Auto(expect ITI or part time or distance or discontinued or backlogs) If interested please send your profiles to saravana.kumar@taggd.in | kosuri.aswini@taggd.in | keerthiraj.ev@taggd.in Regards HR Team
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
gurugram
Work from Office
We are looking for enthusiastic and dedicated individuals with 0 to 1 years of experience to join our team as On-the-Job Trainees in Housekeeping and F&B Service. As a fresher, you will have the opportunity to learn and grow with our company. Roles and Responsibility Assist in maintaining high standards of cleanliness and hygiene in guest rooms and public areas. Provide exceptional customer service by responding promptly to guests' needs and resolving issues professionally. Collaborate with other departments to ensure seamless service delivery. Participate in ongoing training sessions to enhance skills and knowledge. Maintain accurate records of work performed and feedback received. Contribu...
Posted 1 month ago
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