186 Aftersales Jobs - Page 6

Service Delivery Trainer Bengaluru, India Get to know Okta Okta is The World s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We re building a world where Identity belongs to you. The Partner Enablement team at Okta is responsible for equipping our Field Team and Partners with the knowledge, tools, and resources needed to succeed. We create, deliver, and manage training programs that drive understanding and adoption of Okta s innovative identity and access management solutions. Our mission is to empower every learner to maximize the value of Okta s platform and services. The Service Delivery Trainer Opportunity Reporting to the Manager, GSI Enablement, this role will develop and deliver training programs to ensure seamless deployment and adoption of Okta solutions. The Service Delivery Trainer will leverage their technical enablement and deployment experience to provide our customers and partners with best-in-class training, enabling them to deploy Okta successfully. This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment. What You ll Be Doing Delivering technical training sessions to GSI partners focused on deploying and managing Okta solutions. Designing, developing, and maintaining training materials, including presentations, hands-on labs, and virtual learning modules. Collaborating with cross-functional teams to ensure training aligns with product updates and best practices. Partnering with deployment teams to understand challenges and create targeted training programs to address skill gaps. Gathering feedback from learners to continuously improve training effectiveness and content quality. Managing logistics for training sessions, including scheduling, registration, and follow-up communications. What You ll Bring to the Role & What We re Looking For 3+ years of experience in technical enablement or training, preferably with a focus on SaaS or identity solutions. Hands-on experience deploying Okta or similar identity management solutions. Proven ability to design and deliver engaging, technically complex training programs to diverse audiences. Excellent communication and presentation skills with a knack for making technical topics accessible. Strong collaboration skills and the ability to work across multiple teams and functions. Familiarity with instructional design principles and adult learning methodologies. Additional Experience That We Value Okta certifications (e.g., Okta Certified Administrator, Okta Certified Professional). Experience with deployment tools and methodologies. Proficiency with virtual training platforms and e-learning development tools. Background in managing customer or partner onboarding programs. Experience working with global teams and scaling training programs internationally. #LI-CS7 What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Fostering Diversity, Equity, Inclusion and Belonging at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/ . Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/ . U.S. Equal Opportunity Employment Information Read more Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status. This information helps us support or diversity, inclusion, and belonging efforts, as well as maintain fair and equitable hiring practices. Completion of the form is entirely voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. 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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Pay Transparency Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here . Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. 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This survey should take about 5 minutes to complete. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers. Follow Okta Apply

Job Title: AFS Engineer South Company: Dextra India Private Limited (www.dextragroup.com) Location: South Region (India) Employment Type: Full-time Experience: Minimum 4 years as Maintenance Engineer Educational Qualification: Diploma in Mechanical / Electrical Engineering About the Role: Dextra India Private Limited is seeking an experienced AFS Engineer to manage and supervise site machine maintenance operations in the South region. Reporting directly to the AFS Line Manager, you will lead a team of technicians to ensure efficient, safe, and optimal functioning of machinery. This role demands strong troubleshooting skills, hands-on experience with electrical and mechanical systems, and the ability to work independently at customer sites. Key Responsibilities: Plan and implement preventive maintenance for all machines in the assigned region. Handle machine breakdowns and perform corrective actions on mechanical, electrical, hydraulic, and pneumatic systems. Perform PLC programming, troubleshooting, VFD parameter configuration, and electrical panel wiring/modifications. Diagnose faults using electrical diagrams and repair or replace components such as contactors, relays, and switches. Provide remote troubleshooting support when required. Supervise and train technicians on machine operation and maintenance procedures. Conduct maintenance audits and prepare detailed reports and documentation. Ensure minimal machine downtime and optimal equipment performance. Coordinate machine commissioning activities and circulate reports. Travel extensively to customer sites for maintenance and support activities. If you are a dedicated and skilled maintenance engineer ready to take on new challenges, apply now on below email id to join our dynamic team at Dextra India! gdeshmukh@dextragroup.com

Role & responsibilities KRAs - 1. Ensure accurate and timely marking of vehicle documents in the CRM system. 2. Follow up with sellers for any pending or missing vehicle documents. 3. Manage and maintain accurate car inventory at the hub. 4. Coordinate with internal teams for organized vehicle document management. 5. Use basic Excel functions for data tracking, reporting, and inventory updates. Preferred candidate profile Graduate Customer support experience Immediately available

managing and driving the aftermarket sales and operations within a designated zone in India. will lead a team of regional managers, service engineers, and sales professionals to achieve organizational goals and maintain high standards of customer. Required Candidate profile Good exposure in Automotive or leaf spring in aftermarket along with other allied parts. Analyze market trends, customer needs, & competitive activities to identify opportunities for growth.

Objective of the role : To successfully manage customer relations and monitor customer satisfaction by devising ways for the company to better serve customers and achieve collections targets. Position/Designation : Assistant Manager - CRM Department : CRM Roles & Responsibilities: Achieve and consistently exceed monthly collections targets . Proactively follow up and recover outstanding payments from defaulters to minimize overdue amounts. Handle cancellation retention processes and encourage advance collections to reduce payment delays. Generate and dispatch demand notices and payment reminders to customers for timely collections. Prepare, analyze, and maintain weekly and monthly collection reports to track performance and identify gaps. Competencies Required: Advanced Communication Customer Orientation Relationship Building Interdepartmental Coordination

Job Title: Bodyshop Manager Job Overview: Brotomotiv is looking for a dynamic and experienced Bodyshop Manager to lead our operations at the Kolkata franchise. The ideal candidate should have hands-on experience in light vehicle repair and restoration, with the ability to effectively manage a skilled team of dentors, painters, and detailers. We're seeking someone who combines strong technical knowledge of automobiles with a passion for delivering exceptional customer service and operational excellence. Key Responsibilities: Operational & Team Management Oversee day-to-day workshop operations, ensuring smooth workflow from vehicle intake to final delivery. Supervise and support the work of dentors, painters, and detailers, ensuring high-quality output and adherence to Brotomotivs standards. Monitor vehicle movement and job status to maintain turnaround time and customer satisfaction. Ensure efficient scheduling of jobs, staff allocation, and proper use of workshop resources. Promote a culture of teamwork, discipline, and accountability within the workshop team. Technical Expertise Apply sound knowledge of light vehicle body repair techniques, painting processes, and detailing procedures. Provide guidance in resolving technical issues and ensure quality checks are in place at every stage. Maintain high standards of repair quality and aesthetics in line with Brotomotivs brand image. Customer Service & Coordination Ensure timely updates to customers on repair progress via coordination with the service advisor. Communicate clearly with internal teams to meet delivery timelines and exceed customer expectations. Coordinate with the parts department for availability, ordering, and follow-up on parts to avoid workflow delays. Inventory & Safety Management Track parts and materials inventory; verify parts upon receipt and conduct daily stock audits. Enforce safety protocols and cleanliness standards in the workshop environment. Report and resolve any workplace safety concerns promptly. Requirements: Minimum 5+ years of experience in managing automotive bodyshop or workshop operations, preferably with light vehicles. Proven ability to manage and lead a team of technicians (dentors, painters, detailers). Strong knowledge of automotive repair processes and materials. Excellent communication, leadership, and organizational skills. Ability to multitask, solve problems efficiently, and work under pressure. Basic proficiency in using MS Excel and job tracking software is a plus. 8484844689

AM /ASM - after market /after sales, NAGPUR - auto parts / filers/ fuel systems Aftermarket business in the state. key Customer Account, coordination, sales target, Business Plan. Introduction of new parts, Manage Quality Claims, aftermarket sales

auto parts aftermarket, filters, Product Management, Sales, CRM, managing aftermarket business, Manages coordination, reconciliation of accounts between customers, overdue reduction/elimination. setting sales targets, Introduction of new part numbers

auto parts aftermarket, filters, Product Management, Sales, CRM, managing aftermarket business, Manages coordination, reconciliation of accounts between customers, overdue reduction/elimination. setting sales targets, Introduction of new part numbers

auto parts aftermarket, filters, Product MGMT, Sales, CRM, managing aftermarket business, coordination, reconciliation of accounts between customers, overdue reduction/elimination. setting sales targets, Introduction of new part numbers, LOGISTICS

We are looking for 5-8 Years Aftersales for Chennai Location. Key Tasks All India - Build excellent working relationship with all major stakeholders. - Respect work standards and contribute to continual improvement of Product quality - Detect, Analyze, facilitate and categorize the customer defects to create Technical Issues. - Address Technical Issues to the right function with correct priority to reach 3MIS & 12MIS targets. - In depth investigation of safety issue, with speed and according to the rules. - Request, ensure failed parts from dealer reach the plant quality, design & supplier for failure analysis - Lead Pre-Analysis meetings with key stakeholders for Field issues coming from market - Facilitate Crisis meeting to alert the management in case of safety, media or legal risks. - Conduct weekly regular rituals with key stakeholders / regions on common topics. - Monitor and report on Key Performance Indicators (KPIs) to prevent occurrence of non-conformity relating to Product, Processes and System. Tools used - MS Excel - Power point - Outlook - 7QC tools - 8D - Root cause analysis techniques Output - Failure data analysis - Improving the Product Quality by controlling 3MIS & 12MIS failure trend KPI - DID-Safety detection lead time to answer by Control Tower for confirmation - CIR-Safety coverage rate of issues enriched to a Technical Event - Reactivity time of pre-analysis of CIR-S/DID-S - All of the above for all type of DID (Incident, Breakdown) Experience 5-7years with B.Tech/B.E. Mechanical/Automobile

Job description: Lead the Field Services organization in the region. Increase customer intimacy and market understanding, and develop Field Service into a commercial strength. Deploy Transit FS strategy within the region (organization / processes / tools) Strengthen REX to Product Management of our products performance to improve performance and serviceability Supports project execution in Warranty phase (OE & Services projects) Develop, deploy and track KPI for FS operations in the most Quality and Cost-effective manner Develop and train his team to address all products maintained in the region Perform a regular resource and budget planning Support the Services sales forces in offering Services solutions Develop and deploy customer centric and value adding sales solutions and concepts for Field Service Team up with Transit Resident engineers to deliver projects Actively support cost optimization and OTD activities for warranty/retrofit Manage Resident Site Managers, Field Service Operation Managers, Warranty manager and Customer Services Manager Demonstrate to clients an on-going commitment to excellence in the delivery of FS support to projects and programs Safety recordable and LTA happening on Field Critical FS Project in the Region (Warranty Cost VS Budget) Critical Rtrofit in the Rgion (Rtrofit Cost VS Budget VS Compltion) FS hourly rates.

Role & responsibilities Conduct routine servicing, maintenance, and repair of vehicles as per manufacturer guidelines. Diagnose and troubleshoot mechanical, electrical, and hydraulic issues. Support the service team in managing customer complaints and ensure timely resolution. Maintain detailed records of service and repairs in accordance with company policies. Ensure the workshop follows standard safety and cleanliness protocols. Assist in technical inspections and quality checks. Coordinate with parts department for timely availability of spares. Attend training sessions to stay updated on latest automotive technologies. Preferred candidate profile Diploma in Mechanical or Automobile Engineering (mandatory). 1- 3 years of hands-on experience in vehicle servicing or maintenance. Basic knowledge of vehicle diagnostics tools and service equipment. Strong understanding of automotive systems (engine, transmission, brakes, etc.). Good communication and customer service skills. Ability to work independently and as part of a team. Locations - Rourkela, Raipur, Udaipur, Lucknow, Varanasi, Meerut, Pune, Sholapur, Chandigarh, Guwahati, Mumbai, Indore, Chennai

1 Business Development for Retrofit/Upgrade & Modernization of Electrical & Automation systems 2 Visit customers along with Service team/Service centers/Modernization Solution partners & independently to showcase/explain Retrofit/Upgrade/Modernization solutions 3 Support to Solution Partners for deriving Bill of material for a system to be retrofitted/ Upgraded. 4 Providing technical support to Service centers/Solution partners for Selection/installation of Switchgear & other products 5 Visit sites for technical support during commissioning

Skill required: Pharmacovigilance Operations - Pharmacovigilance & Drug Safety Surveillance Designation: Pharmacovigilance Services Assoc Manager Qualifications: Bachelor of Pharmacy/Master of Pharmacy Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcomes by converging around the patient, connecting scientific expertise with unique insights into the patient experience.Management of the Affiliate Mailbox, reconciliation of reports per process, and performance of all written follow-up attempts to include both Serious and Non-serious cases.Create and manage case identification, data entry, MedDRA coding, case processing, submission, and follow-ups for ICSRs in the safety database as per client guidelines and applicable global regulatory requirements. What are we looking for Operation leadOperation lead Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Bachelor of Pharmacy,Master of Pharmacy

We are pleased to share an exciting opportunity with a leading MNC for the position of Area Sales Manager After Sales , based in North India . Please find the detailed job description below for your reference: Ref. No.:- JD/HCM/R0 Job Title: Area Sales Manager – After Sales Department: After Sales Location: North Job Family: Sales Job Summary: We are looking for a passionate and driven Sales Representative to join our team in After Sales. In this role, you will be responsible for promoting and selling our parts and services to all clients. You will leverage your strong communication and relationship-building skills to understand client needs, provide tailored recommendations, and drive sales growth. The ideal candidate will have a background in sales with experience of selling After Sales services. Accountabilities: Maintain an organized pipeline of leads and opportunities using the CRM system Build and maintain strong, long-lasting client relationships Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly Develop and execute sales strategies to drive revenue growth within assigned territories Timely submission of quotes through GEM Portals and various other government websites Self-driven to work individually Prepare regular reports on sales performance, forecasts, and market conditions for management review Principal Duties and Responsibilities: Lead Generation: Identify after-sales leads through research, networking, and cold calling Client Engagement: Build and maintain strong relationships with clients, understanding their After Sales needs and providing tailored solutions Sales Presentations: Conduct presentations, product demonstrations, and seminars to prospective clients, highlighting the benefits of our After-sales products and services Market Analysis: Stay informed about industry trends, market conditions, and competitor activities to identify growth opportunities Proposal Development: Prepare and present detailed proposals and solutions to clients, ensuring compliance with company policies Collaboration: Work closely with marketing, engineering, and customer service teams to ensure seamless service delivery Performance Tracking: Meet and exceed sales targets and KPIs, maintaining accurate records of sales activities and forecasts in the CRM system Skills/Competencies Required: Knowledge of heat exchangers, heat transfer principles, metallurgy, mass transfer, presentation, CRM, MS Office, etc. Education, Qualifications, and Experience: BE in Mechanical or Chemical Engineering 5–8 years of experience, particularly in sales and service Experience in filling online tenders for customers like NTPC, NHPC, OPAL, IOCL, BHEL via GEM portal Budgeted CTC: 13 Lakhs/Year

Liaises with Sales on the Customer's requirements and specifications, including the scope, and timing. Prepares and submits the techno-commercial offer to Sales (Under the guidance of regional Commercial Sales/Operations team). Required Candidate profile BE/Diploma in mechanical engineering , 4+ years of relevant experience in technical tendering of API/Non API Pumps. Aftermarket application engineering /tendering experience in a global environment

Role & responsibilities JD-CRM - RM Drive Customer Experience Drive Collections Efficiencies Responsible for reducing customer outstanding Responsible for Process Adherence & Process Audit Scores Customer Query Management by ensuring TATs are met Handles escalated customer complaints / queries (through direct repartees) generated via phone calls, emails, or walk-ins New Process Creation, wherever applicable Coordinates between departments and the customer to resolve customer queries Represents customer queries at the Corporate Office The position requires you to work on Saturday & Sunday, and you can avail comp off in lieu, as set by your supervisor(s) CRG (Customer Records Group) Pre-launch preparation of all legal and financial documentation like bill, receipt formats, allotment letter draft, ATS, AFS drafts, Bank NOC, TPT for Bank loans etc. Bank Tie Ups D4U KYC Checking prior to releasing the booking (post SE Dry run) Preparation of PTM (Permission to mortgage) for all bank loan cases Allotment letter generation ECRM / Manual – multiple iterations / stringent launch timelines mostly not in line with IT TAT Agreement generation from ECRM / Manual BBA Agreement / Deed of conveyance registration – Physically present at Registrar office Billing generation Payment receipting Cancellation Transfer / Name addition and deletion Preparation of Transfer Deed and Registration of the same Refund CC Regulatory and SOP Compliance Audits Interest and demand related manual calculations for Legal case support All manual calculations like reinstatement and forfeiture calculations to be shared with cross functional teams Manual reminder letters like Pre-termination and Termination, Agreement registrations – Payment reminders are also not live for NCR Approval consolidation for sites Uploading Waiver / Credit note entries in system Preparation of Finance NOC for handover Candidate with real estate background will be preferer. Candidates can send their resume to Sanam.yadav@godrejproperties.com.

Will be responsible for installation, maintenance, troubleshooting, and repair of dental chairs and associated equipment. Ready to travel Pan India location. Required Candidate profile Diploma or Bachelor's degree 2 years of experience in servicing dental chair Strong technical troubleshooting and problem-solving skills

We are looking for a proactive and enthusiastic Sales Executive to join our automobile dealership team.The candidate should possess strong interpersonal skills and a passion for automobiles, with a focus on delivering exceptional customer experience. Required Candidate profile Greet and assist customers in the showroom and during test drives. Understand customer needs and suggest appropriate vehicle models and features. Provide complete information on pricing, warranties

Onboard new Business Partners (BPs) Plan and drive BP revenue targets Ensure timely submission and CDA of BPs Manage defective spares effectively Train BPs on maximizing ROI Ensure service and installation are completed within TAT Required Candidate profile Cover 6 Under-performing partners in a week Minimum 3 calls each day For the month – to cover all partners and minimum 75 shadow working calls with GLs

Job Summary: 1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. 2. Experience in handling customer queries in product based organization preferred. 3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. 4. Able to manage the team of sales and service department to ensure customer satisfaction. Keywords Customer Service head,customer support,Customer service*,aftersales service*

Basic Information- Designation Executive- Customer Support Experience 0 – 1+ Year Education – 10th / 12th / ITI / Diploma. Working location – Kolkata Daily roles and responsibilities – 1) To look after Installation & services like Maintenance & Troubleshooting of GPS Units. 2) Need to visit Customer Site regularly & resolve their Problem related to GPS. 3) Basic Knowledge of electronics & electrical with multimeter knowledge is must. 4) Should be Energetic & ready to do field Job. 5) Should be customer friendly. 6) Two-Wheeler Mandatory

Desired profile: Commercials understanding of Markets• & CV business (P&L) Technical and Commercial Knowledge• Leadership, Communication and People Management Skills• Customer Orientation and Negotiation Skill Abika Gupta hr3@oraclehr.in

Desired profile: Commercials understanding of Markets• & CV business (P&L) Technical and Commercial Knowledge• Leadership, Communication and People Management Skills• Customer Orientation and Negotiation Skill Abika Gupta hr3@oraclehr.in