186 Aftersales Jobs - Page 4

We are looking for a highly motivated and talented individual to join our team as a Trainee in Imaging Services at Vijaya Diagnostic Centre. The ideal candidate will have a strong foundation in healthcare and imaging services, with excellent communication skills. Roles and Responsibility Assist in the operation of medical imaging equipment such as X-ray machines and CT scanners. Prepare patients for procedures and ensure their safety during imaging processes. Collaborate with radiologists and other healthcare professionals to interpret images and provide diagnoses. Maintain accurate records of patient information and imaging results. Stay updated with the latest advancements in medical imaging technology and techniques. Participate in quality improvement initiatives to enhance patient care and outcomes. Job Requirements Strong understanding of medical imaging principles and practices. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Basic knowledge of medical terminology and anatomy. Familiarity with medical imaging software and equipment. Strong attention to detail and organizational skills. Ability to maintain confidentiality and handle sensitive information. Industry: Healthcare. Company name: Vijaya Diagnostic Centre. Reference number: 3661654d8e5a4f64.

We are looking for a highly motivated and enthusiastic individual to join our team as a Trainee in Imaging Services at Vijaya Diagnostic Centre. The ideal candidate will have 0-1 year of experience. Roles and Responsibility Assist in the operation of imaging equipment such as MRI, CT, and X-ray machines. Prepare patients for procedures and ensure their safety during imaging processes. Collaborate with radiologists and other healthcare professionals to interpret images and provide diagnoses. Maintain accurate records of patient information and imaging results. Participate in quality control measures to ensure high-quality image quality. Stay updated with the latest advancements in imaging technology and techniques. Job Requirements Strong foundation in medical imaging principles and practices. Ability to work effectively in a fast-paced environment with attention to detail. Excellent communication and interpersonal skills. Basic knowledge of medical terminology and anatomy. Familiarity with hospital protocols and procedures related to imaging services. Ability to maintain confidentiality and handle sensitive information with discretion.

We are looking for a highly motivated and talented individual to join our team as a Trainee in Imaging Services at Vijaya Diagnostic Centre. The ideal candidate will have a strong foundation in healthcare and imaging services, with excellent communication skills. Roles and Responsibility Provide high-quality patient care and ensure accurate diagnoses through imaging procedures. Operate and maintain various imaging equipment, including X-ray machines and CT scanners. Interpret imaging results and provide recommendations to physicians. Maintain patient records and ensure compliance with medical regulations. Collaborate with other healthcare professionals to develop treatment plans. Stay updated with the latest advancements in imaging technology and techniques. Job Requirements Strong knowledge of healthcare and imaging services, including radiology and diagnostic medicine. Excellent communication and interpersonal skills, with the ability to work effectively with patients and physicians. Ability to work in a fast-paced environment and prioritize tasks effectively. Strong analytical and problem-solving skills, with attention to detail and accuracy. Familiarity with medical imaging software and equipment, including X-ray machines and CT scanners. Ability to maintain confidentiality and handle sensitive information with discretion.

AFTER MARKET SALES, AFTMARKET SALES, FILTERS, FILTRATION, FUEL SYSTEMS, AIR ITNAKE SYSTEMS, ENGINE SYSTEM PARTS, AUTO PARTS AFTERMARKET SALES, BUSINESS DEVELOPMENT CHANNEL SALES, DEALER & DISTRIBUTOR MANAGEMENT, NEW BUSINESS CRM, MIS, TEAM,

Skill required: Supply Chain - Warranty Management Designation: Func & Ind Intelligence Associate Qualifications: BE Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Warranty Claim adjudicationWarranty Claim ProcessDefine warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. What are we looking for Automotive Warranty Claims adjudicatorAutomotive Warranty Claims adjudicator Roles and Responsibilities: Warranty Claims management Qualification BE

Role : Relationship Manager Job Type: Fulltime Location : Work from Mohali - Office About Fitelo: We are Fitelo, your No.1 app for weight loss, diet planning, and better overall well-being. Were dedicated to giving you the very best of health and lifestyle from the comfort of your home or office. Every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settle for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We're a team of health care experts from doctors to dieticians to fitness coaches helping people to achieve their fitness goals About the role: We are looking for a relationship manager to build and preserve trusting relationships with our customers. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. Ideal candidate will have: • Experience as a client relationship manager • Knowledge of customer relationship management (CRM) practices • Experience in sales or customer service is preferred • Problem-solving attitude • Excellent communication skills • Aptitude for fostering positive relationships • Teamwork and leadership skills • Customer-oriented mindset Specifically, this role will involve: • Serving customer by providing service information and resolving service problems • Attracting potential customers by answering service questions • Maintaining customer records by updating clients information • Resolving service problems by clarifying the customers complaint, determining the cause of the problem, explaining the best solution to solve the problem and following up to ensure resolution • Contributing to team effort by accomplishing related results as needed • Gaining solid knowledge of competitors Qualifications: • BSc/BA in Business Administration or similar field

Preinstallation, installation,audit & maintenance of equipment.Conduct customer training on CAM application. Troubleshooting/repair for technical issues, including but not limited to software installation,parts replacement & remote report generation. Required Candidate profile BE - Electronics, electrical , mechanical engineering . Should have 5 +years of exp as field service engineer. Excellent verbal & written communication . Willing to travel extensively.

Relationship Manager Locations: Rohtak and Panipat Experience Required: Minimum 4 Years Salary Package: Up to 6 LPA Qualification: Any Graduate Job Summary: We are looking for a proactive and detail-oriented professional to serve as a key point of contact for customers and internal sales teams. The ideal candidate will coordinate sales activities, manage pre- and post-sales processes, and ensure seamless communication to drive customer satisfaction and operational efficiency. Key Responsibilities: Coordinate with sales teams to track and support daily activities across assigned zones. Consolidate and manage sales activity reports, ensuring accuracy and timely submission. Monitor team performance, identify process gaps, and propose actionable improvements. Ensure all sales-related equipment and documents are up-to-date and well-maintained. Handle customer coordination for pre- and post-dispatch formalities and documentation. Assist with payment follow-ups as per agreed commercial terms. Maintain comprehensive filing systems for active sales documentationboth digital and physical. Join meetings with customers post-order finalization to clarify terms and conditions with the sales team. Build and maintain strong customer relationships through courteous and professional communication. Efficiently multitask in a fast-paced environment with a high degree of administrative precision. Required Skills: Strong organizational and coordination skills. Excellent communication, negotiation, and interpersonal abilities. Proficiency in CRM tools and MS Office Suite. Analytical thinking with the ability to interpret data and suggest improvements. Strong customer service orientation with a calm and solution-driven mindset. Key Competencies: Customer Focus: Understand and meet customer expectations effectively. Empathy: Handle sensitive situations with professionalism and care. Accountability: Own tasks and drive results to meet business targets. Adaptability: Thrive in dynamic environments with evolving customer needs. Benefits: Competitive salary up to 6 LPA Health insurance and employee benefits Career growth and professional development opportunities Collaborative and inclusive work culture For any further concern, feel free to contact us. Career@regalokitchens.com 9717139176

Role & responsibilities : As an AVSM, you will be our key senior resource in the territory with the management of service delivery, service operations and demand generation under your supervision, ensuring all business aspects in place ( like manpower hiring, manpower training) You will be responsible for the team that operates our flagship workshops in the city; which is our main point for customer interaction. Delivering a seamless and superior customer experience through the team at workshops making sure the team is passionate and committed to delivering the best experience to our customers is a key ask of this role Drive service KPIs for the city Manage the day to day service operations; ensuring the end to end process, guiding and mentoring the team that is executing these operations You will also be responsible for ensuring payment collection from customers and the delivery of the scooter with high satisfaction levels. You will ensure that the projected volume plan is achieved. You will also monitor the warehouse operations in the city. This includes inventory management and coordination with the central warehouse. You will be administratively responsible for the management of the premises of Ather in the city

Post: Project Engineer (Mechatronics /Electrical) Basic Requirements 1) Educational Qualification: B.E/B. Tech or Diploma (Mechatronics /Electrical) 2) Age: 23 - 28 years 3) Gender: Male 4) Experience: 2 - 5 years 5) Industry Type: Factory Automation, Industrial Safety product, Electrical Controls and Automation. 6) Additional benefit if TUV Certified CMSE (certified machinery safety engineer) / FSE (Functional Safety Engineer) 7) Location: Gujarat 8) Reporting: Project Manager Purpose of the Job : Below mentioned responsibility is require handling for Pre & after sales support - 1) Extend the support for presales activity. a) Understand the customer requirements in terms of mechanical, safety and electrical. Ask for the suggestions from various department like production, maintenance, project Eng., EHS. b) Define the concept based on consolidated requirement and assist pre-sales team to get it approved from customer. c) Discuss the project scope with Safety consultant for verification as per safety standards. d) Identify & involve the system integrator. e) Define scope of work to integrator and get their offer. f) Send this offer along with necessary drawings, documents to Pre-Sales Team /coordinator. 2) For all other orders like Turnkey project execution a) Discuss the project scope with Safety consultant for verification as per safety standards & adopt necessary changes during execution. b) Ensure compliance of all EHS norms for vendor as well as SIPL team member who are going to work on the project. c) Prepare Gantt chart for each project with timeline & share to Pre-Sales, HOD. d) Define list of activity & time required for the same in hours as per prescribed format. e) Separate out activity list as offline work (machine shutdown not required) & online work (Machine shutdown required) f) Involve the vendor and system integrator for mechanical and electrical scope of work g) Send final offer of vendor to Sales Co-ordinator with technical confirmation & for further negotiation / to release PO. i) Identify and manage vendors during fabrication and build process and execution at Site. j) Inform sales team about readiness of vendor material and ask to dispatch Schmersal as well as vendor material k) Get the invoice from vendor and send to sales co-ordinator for further processing Confirm about necessary required information e.g., packing details of the same l) Onsite visit during beginning & end of project m) Update project status on each Monday with respect to Gantt chart. n) Attend GAMBA Meeting everyday morning to share the information to Pre-Sales & Project Manager. o) Get the daily MOM from vendor and update the project status to related SIPL team as well as customer. p) Sign off the project and handover the same to customer. q) Perform validation along with safety consultant and submit report to customer. r) Inform sales team about completion of project with completion certificate signed by customer. 5) Major Activities / Principal Accountabilities: a) To Support sales to identify customer needs and propose suitable solution. b) To manage installation, assistance & education to internal & external customers. c) To Generate revenue from service. d) To suggest proper BOM of safety PLC & advance safety solution to upgrade machine safety. e) To establish effective process for customer, complain handling for on time response to sales & customers. f) To prepare proper warranty policy, streamline the warranty replacement process & reports. g) To Establish effective infrastructure for product testing facility to generate Root Cause analysis report to submit to customers on time also to find cause of failure. h) Ontime response to customer against all complain & on time closing of complain by coordinating with internal & external customers. i) To prepare effective service agreement & implementation. j) To generate failure analysis, warranty replacement reports and other required reports applicable for service. k) Establish good repo with Germany concern team for continuous update to get on time support to provide on time support to all Internal & external customers also to get warranty replacement from Germany on FOC. l) Ability to work independently to manage entire assigned responsibility. m) Verify safety solutions within projects & where necessary discuss these with stakeholders (e.g., PLE/PM/Supervisors) n) Execute site inspection on Design Safety (Mechanical/Electrical/Controls) 0) Contribute to continuous Improvement of design safety. 6)Core Skill: Capable to reduce, evaluate, summarize, decide, present, and advise on complex technical safety solutions Highly effective in organizing and working independently Understanding of the machine directive (2006/42/EC) and experience in the application of safety standards like EN 619 ISO 13849-1/2; ISO 13850, ISO 14122-1 till -4; IEC 60204-1 Excellent analytical, literacy and numerical skills Excellent communication skills with proven experience in client facing roles Project execution, installation and commissioning experience is preferred. Working experience on Microsoft Tools like Excel, Word, PowerPoint, SharePoint will be preferred Industrial Safety norms & Standard will be preferred 7) Behavioral Skills a) Positive Attitude & Go Getter b) Ready to travel & open to work at onsite as an when require. c) Good technical skill d) Flexible & Adaptable e) People Skills, good Oral & Written Communication f) High Energy Level with dynamic personality g) Team player h) Fast Learning & Relationship building skill i) Leadership skill j) Project Management skill l) Knowledge a) Technical knowledge for Mechanical and Electrical. b) Knowledge of Factory Automation, Mechanical Standards and installation, Industrial Machinery safety product & solution, E-CAD, Eplan software. c) Design knowledge of applicable codes and standards. d) Proven experience managing risk during the design process consistent with technical and commercial requirements e) Knowledge of safety regulations and applicable industry codes / standards f) Knowledge for trouble shooting /after sales technical support, testing, installation & commissioning of product related to Factory Automation, control & Automation, Electrical automation, Industrial Machinery safety product & solution. g) Working experience as a Service & Application Engineer to know about all related department process h) Technically sound with good level of understanding for faster improvement i) To know process & policy related to service agreement for service contract, generate service review, warranty polity, setting up Test Lab with testing facility. j) Competitor Knowledge

To handle high end customers. Single point of contact (RM). ERP knowledge (Farvision recommended) Doing welcome calls, payment collection calls & other work related outbound calls Attending customer walk ins Attending to customer emails Attending customers inbound calls Ensure releasing timely demands To achieve collection targets and to deal with defaulters To resolve the customer’s query within TAT Sale Agreement execution & registration To attend registrar’s office for sale agreement registrations To process all sort documentation work since booking till handover of flat (ERP & manual both) Tracking of payment, creation of MR, reconciliation with accounts Doing all sort of amendment, cancellation, revival and nomination Releasing broker bills To issue builder NOC & TPA / Loan documents Coordination with Banks for timely disbursements To visit project sites

Oversee daily service department operations Manage team of service advisors and technicians Ensure high customer satisfaction and resolve issues Control budget, inventory, and performance metrics Train staff and maintain service quality standards

Asst Manager /Sr. Engineer /Supervisor / Coordinator -Service for Bangalore and Hyderabad location Assistant Manager -Service for Hyderabad Sr. Engineer -Service for Bangalore Service Coordinator---Bangalore and Hyderabad both Location Supervisor-Service -Bangalore Education:-- Diploma /B-tech/BE Preferred Industry :---Sales / Service Industry / HVAC / AHU We are seeking a dynamic and proactive Assistant Manager / Sr. Engineer /Supervisor / Coordinator - Service to oversee after-sales service operations and site assembly of HVAC units in the South zone. The ideal candidate must have 2-10years of experience in the HVAC industry, with hands-on expertise in project or service fields. Key Responsibilities: Supervise after-sales services, ensuring customer satisfaction and timely issue resolution. Manage site assembly and installations of HVAC units. Lead, guide, and train a team of service technicians. Respond to service calls, including those outside regular business hours, as required by the situation. Visit customer sites to provide on-site support, perform HVAC services, and address client queries effectively. Use relevant tools and techniques to carry out HVAC repair and maintenance tasks. Ensure adherence to safety guidelines and quality standards during all service activities. Physical and Technical Requirements: Proficient in HVAC tools and equipment. Ability to perform physical activities such as squatting, kneeling, and bending during repairs. Strong problem-solving and decision-making skills. Educational Qualifications:- Primarily office hours; however, flexibility to handle service calls outside standard hours is necessary.We Interested candidate kindly Apply on Hrs4@esolutionsindia.net with updated resume and answer of the mandatory question . Mandatory: Answer following questions:- 1. Current CTC:* 2. Expected CTC:* 3. Current Location:* 4. Notice Period:* 5. Total Experience in Service and customer Support :* 6. Total Experience in HVAC /AHU Product :* 7. Total Experience in HVAC /AHU Industry :* 8. Total Experience in AMC Maintenance :* 9. Total Experience in Spare Parts Handing .:* 10. Total Experience in Installation and commissioning .:* 11. Total Experience in Team Lead :* 12. Total Experience in After Sales Services :* 13. Last Qualification:* 14. Preferred Location :* 15. Availability for Face to Face interview (Yes /NO):* Thanks & Regards Deepti 8383946206 Hrs4@esolutionsindia.net Esolutions India www.esolutionsindia.net

Asst Manager /Sr. Engineer /Supervisor / Coordinator -Service for Bangalore and Hyderabad location Assistant Manager -Service for Hyderabad / Mumbai Sr. Engineer -Service for Bangalore / Mumbai Service Coordinator---Bangalore and Hyderabad both Location Supervisor-Service -Bangalore Education:-- Diploma /B-tech/BE Preferred Industry :---Sales / Service Industry / HVAC / AHU We are seeking a dynamic and proactive Assistant Manager / Sr. Engineer /Supervisor / Coordinator - Service to oversee after-sales service operations and site assembly of HVAC units in the South zone. The ideal candidate must have 2-10years of experience in the HVAC industry, with hands-on expertise in project or service fields. Key Responsibilities: Supervise after-sales services, ensuring customer satisfaction and timely issue resolution. Manage site assembly and installations of HVAC units. Lead, guide, and train a team of service technicians. Respond to service calls, including those outside regular business hours, as required by the situation. Visit customer sites to provide on-site support, perform HVAC services, and address client queries effectively. Use relevant tools and techniques to carry out HVAC repair and maintenance tasks. Ensure adherence to safety guidelines and quality standards during all service activities. Physical and Technical Requirements: Proficient in HVAC tools and equipment. Ability to perform physical activities such as squatting, kneeling, and bending during repairs. Strong problem-solving and decision-making skills. Educational Qualifications:- Primarily office hours; however, flexibility to handle service calls outside standard hours is necessary.We Interested candidate kindly Apply on Hrs4@esolutionsindia.net with updated resume and answer of the mandatory question . Mandatory: Answer following questions:- 1. Current CTC:* 2. Expected CTC:* 3. Current Location:* 4. Notice Period:* 5. Total Experience in Service and customer Support :* 6. Total Experience in HVAC /AHU Product :* 7. Total Experience in HVAC /AHU Industry :* 8. Total Experience in AMC Maintenance :* 9. Total Experience in Spare Parts Handing .:* 10. Total Experience in Installation and commissioning .:* 11. Total Experience in Team Lead :* 12. Total Experience in After Sales Services :* 13. Last Qualification:* 14. Preferred Location :* 15. Availability for Face to Face interview (Yes /NO):* Thanks & Regards Deepti 8383946206 Hrs4@esolutionsindia.net Esolutions India www.esolutionsindia.net

Key Responsibilities: - Assist the sales team with daily operations and administrative support - Prepare and manage sales quotations, proposals, and contracts - Coordinate with logistics, marketing, and finance teams to ensure order fulfilment and client satisfaction - Track sales orders and ensure timely delivery - Maintain daily MIS report and share data to reporting manager. - Follow up on leads and prospects in coordination with sales representatives - Support in preparing sales presentations and reports - Ensure documentation and compliance with internal policies Candidate Requirements: - 1 to 3 years of experience in a sales support or coordination role - Familiarity with CRM systems and MS Office Suite (Excel, Word, PowerPoint) - Excellent organizational and time-management skills - Strong written and verbal communication abilities - Ability to multitask and work under pressure - Positive attitude and team player - Good communication and coordination skills with internal stakeholders. Educational Qualifications: - Graduation/ masters in business administration, Marketing, or a related field - Industry preferred- Smartphone, Telecom, Retail sales

Responsibilities: Conduct field services, repair faults, overhaul equipment Provide after sales support & warranty management Maintain customer satisfaction through timely resolutions Travel allowance Health insurance

GeneTech- ATS GeneTech Private Limited is looking for Customer Care Manager to join our dynamic team and embark on a rewarding career journey Oversee customer care operations and activities. Monitor and analyze customer care performance metrics. Collaborate with internal teams to address customer issues. Provide training and support to customer care staff. Maintain documentation and records of customer care activities.

Job Summary: Supports customer facing sales force through the rhythm of sales; Lead to close. Executes and supports selected activities under limited supervision. Key Responsibilities: Responds both to incoming electronic customer enquiries (e.g.emails, forms) and to customer calls, and engages a more experienced Inside Sales Coordinator if needed Compiles budgetary quotes for simple jobs by gathering technical data, customer presentations, lead time and others for customer facing sales force Schedules customer visits and events, gets involved in actual execution and preparation Receives and processes orders, issues order acknowledgements, invoices and shipping notices for simple jobs Compiles and communicates order status, inventory status and other associated information to customer facing sales force where the procedure is well documented and repetitive Assists in resolving of customer issues (including shipment and after sale) Compiles, conducts analyses and reports inventory/stock levels where the procedure is well documented and analysis is repetitive Actively supports all branch personnel in the sale of products to retail customers, where the task is well documented and repetitive External Qualifications and Competencies Competencies: Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals. Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets. Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue. Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns. Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high impact activities accordingly; as applicable coaches sellers in order to achieve sales objectives. Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Relevant Field Sales Experience - 5 to 6 Years Requires some work experience and intermediate level knowledge obtained through training or on-the-job experience. Additional Responsibilities Unique to this Position Diploma/ BE/B.Tech

CLIENT ADVISOR AND SALES SUPPORT BVLGARI IS THE MAGNIFICENT AND CONTEMPORARY ROMAN HIGH JEWELER, Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence, In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari India is looking for its future Client Advisor & Sales Support, Job responsibilities: Your mission is to provide an inspirational, luxurious shopping experience, maximizing every sales opportunity Support peers and colleagues in efficient running of the boutique Demonstrate excellent product knowledge and drive to achieve store targets: Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service, Listen and understand clientsneeds, providing customized advice and introducing them to the discovery of the Brand, Establish and develop relationship with existing clients and engage new customers to the brand, Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience, Contribute to the store and service KPIs achievement, Register clientsdata in the dedicated system for future contact, personalized CRM actions and client development purposes, Perform all CRM one to one activities, Apply all sales related procedures and guidelines, Ensure that all front area of the shop are clean and products are displayed as per VM guidelines, Perform all After Sales service front office activities directly related to final customers (taking in charge items to repair brought back by customers, performing a brief interview and entering data in SAP), acting as proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product etc ) and assuring that the customer satisfaction is constantly pursued and restored, Perform on-line training modules and participate to defined training sessions in order to develop your knowledge on different topics, Profile: The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3 to 4 years sales experience within a luxury environment Marketing and Customer Relationship Management techniques experience is also ideal Proficiency in English written and verbal is essential, To succeed within this role you should hold strong customer service and negotiation skills, work with integrity and respect to ensure operational effectiveness Knowledge of Bulgari products, Selling skills and Store procedures is an advantage,

Basic Information- Designation Executive- Customer Support Experience 0 - 3 Year Education 10th / 12th / ITI / Diploma. Working location – Pune - Chakan Daily roles and responsibilities – 1) To look after Installation & services like Maintenance & Troubleshooting of GPS Units. 2) Need to visit Customer Site regularly & resolve their Problem related to GPS. 3) Basic Knowledge of electronics & electrical with multimeter knowledge is must. 4) Should be Energetic & ready to do field Job. 5) Should be customer friendly. 6) Two-Wheeler Mandatory

• 1 year+ in Automotive/Industrial Paint /Spare parts Sales would be desirable • Alternatively, 1 –6 years experience in managing accounts of body shops or workshops. - local language Kannada is must Required Candidate profile • Achievement of volume / value targets • Sales exp is mandatory in automotive/tool/battery/tire/telecom.

Godrej Constructions Godrej Constructions mission is to create a world where nature and progress can co-exist harmoniously. From producing greener construction materials to solving the pressing issue of construction waste, Godrej Construction is present in every stage of the real estate development life cycle. The services offered by Godrej Construction include manufacturing sustainable construction materials, providing environmental engineering solutions, and helping deliver holistic spaces to customers through our construction and civil engineering services, as well as horticulture and landscape management. The lean manufacturing culture encourages the elimination of waste, creates better value, and ensures faster delivery. The business also leases out and maintains commercial properties, catering to clients of different sizes and needs across industries. Its engineering expertise enables it to build and fit-out office spaces according to client specifications. Godrej Construction also has a ready-mix concrete plant and a well-equipped central concrete laboratory to ensure consistency and quality. Focused on the environment, all Godrej Construction projects bear the Indian Green Building Council (IGBC) certification. Godrej Construction is the only corporate in India with a globally certified Environment Management System. KRA: 1. Customer Relationship Management 2. Customer Satisfaction and Net Promoter Score above 90 3. Compliances 4. Coordination of fit-outs post leasing of spaces as per business plan and Billing & Recovery Management 5. Improvement and Divisional Initiatives Role & responsibilities: 1. Customer Relationship Management a. Monthly interactions with the customers to understand their expectation, concerns/ issues, if any. b. Understanding key customer needs and addressing those. c. 100% delivery on customer commitments d. Building and maintaining sustainable relationships with key customers. e. Resolving customer complaints quickly and efficiently. f. Provide necessary inputs and support whenever any major concerns or disputes are escalated by customers. 2. Customer Satisfaction and Net Promoter Score above 90 a. Analyse the issues and provide appropriate solutions in a time bound manner. Ensuring all customer issues are solved within SLA timelines. b. Initiate Customer Satisfaction Survey every year, while ensuring that the Customer Satisfaction and Net Promoter Score is above 90 every year. To work on the action plan derived from the survey. c. Coordinate with enabling teams for effective solution to customers d. Assist in conducting client perception surveys and client engagement activities. Follow up for the actions subsequent to the surveys to address the concerns raised. 3. Compliances a. Coordinate with design & statutory approval team to keep track on compliances and statutory requirements for customers. b. Ensure 100% compliance is done for the building and provide necessary support to customers. 4. Coordination of fit-outs post leasing of spaces as per business plan and Billing & Recovery Management a. Understanding the best practices of competition and benchmarking with our campus. b. Support in documentation related to LOI, agreement and timely renewal of agreements before contract expiry. a. Jointly work with Operations and Property Management team for smooth handover of customer fit-outs. b. Fair understanding of billing system and recovery process. c. Ensuring timely billing to the customers and 100% recovery within assigned timelines. d. Solving the queries related to the billing process. 5. Improvement and Divisional Initiatives a. Lead/ Contribute to various divisional initiatives such as; Business Excellence, IMS, Kaizen, BBS, etc. b. Take daily campus rounds and ensure identification of safety hazards and the same is recorded in the system. c. Work with Operations team on improvement initiatives. g. To assist in the preparation of Annual Business Plan and Strategic Business Plan and monitor performance of ongoing projects with respect to the approved plans. h. Ensure excellent scores in SEEED and Harmony every quarter. Do the CAPA for negative scores. i. Enterprise Risk Management for Key Processes. j. Adherence to Compliance and Safe Working Environment Adherence to Environmental Sustainability as declared by organization. Preferred candidate profile Graduate in Civil Engineering Or/And Post graduate qualification in Management

Hiring For International Voice Process Grad/UG Fresher - 3.60 LPA For BE/B.Tech 6 Months exp with International BPO -3.60 LPA & Grad/UG/BE/Btech/with 1 year Exp International BPO -4.5 LPA For faster response WHATSAPP cv to HR 79827 39499

Job Purpose: To lead and oversee the Customer Experience (CX) and Aftersales (AFS) functions across the North Region, ensuring effective implementation of strategies that drive superior customer satisfaction, enhance dealer profitability, and optimize overall service network performance for Kia India. Key Responsibilities: Regional Leadership & Team Management Oversee the AFS Regional Office and regional CX team to implement CX and Aftersales strategies across the region. Regularly review team performance, ensure manpower availability, manage attrition, and lead retention programs. Conduct regular performance reviews and provide guidance to ensure effective implementation of Kia India's CX strategies. Performance Monitoring & Improvement Monitor and drive regional performance against CX, AFS, and CX training KPIs. Guide the team to identify challenges and implement corrective/improvement actions promptly. Prepare and submit monthly regional reports highlighting CX, AFS, and training performance, challenges, and opportunities. Stakeholder Collaboration Collaborate with Head Office and other regional stakeholders to align and optimize Aftersales and customer experience initiatives. Lead regional reviews and Dealer Principal (DP) meetings for smooth execution of CX strategy. Strategy & Program Implementation Drive successful execution of digital CX programs and strategies within the region. Lead benchmarking efforts to align regional practices with industry best standards. Direct the execution of the CX training strategy for continuous upskilling of regional teams. Service Network & Dealer Management Oversee Service Network planning, expansion, and dealer criticality reviews to ensure high customer satisfaction and business performance. Manage dealer profitability metrics such as OAR (Overall Activity Ratio) and SAR (Service Activity Ratio). Lead service marketing campaigns and allied businesses to boost regional service engagement. Data-Driven Action Planning Analyze data-driven insights to identify CX gaps and formulate targeted action plans. Implement improvement plans across the region aimed at enhancing overall customer satisfaction. Qualifications & Experience: Proven experience in Aftersales, Customer Experience, or related automotive service management roles, preferably in a regional leadership capacity. Strong knowledge of CX frameworks, Aftersales operations, and dealer network management. Experience in digital CX program implementation and training strategy execution. Ability to lead cross-functional teams and manage multiple stakeholders effectively. Analytical mindset with strong problem-solving and decision-making skills. Excellent communication, interpersonal, and leadership skills.

We are looking for a proactive and detail-oriented Spare Parts Sales Coordinator to support our spare parts sales team. The ideal candidate will handle customer inquiries, generate quotations, coordinate with internal departments, and ensure smooth end-to-end order processing. This role requires excellent communication, organization, and a strong customer service mindset. Key Responsibilities: Respond to customer inquiries regarding spare parts via phone, email, or in-person. Prepare and share quotations based on customer requirements and pricing guidelines. Coordinate with the inventory and procurement teams to confirm part availability. Process customer orders in the system and track deliveries to ensure timely fulfillment. Maintain accurate sales records, order status updates, and customer databases . Follow up with customers on order confirmations, pending payments, and feedback . Assist the Spare Parts AGM with administrative tasks and documentation support. Liaise with suppliers and logistics providers for special or back-ordered items. Support the after-sales team by maintaining records of warranty and replacement parts . Generate sales reports and inventory summaries for management review. Qualifications: Bachelors degree or diploma in Business Administration , or a related field. 2 - 4 years of experience in sales coordination, preferably in the automotive, machinery, or spare parts domain. Strong communication skills in English, Hindi, and Marathi (both written and verbal). Proficient in MS Office (Excel, Word, Outlook) ; familiarity with ERP systems is preferred. Excellent organizational, multitasking, and time management abilities. High level of customer service orientation and attention to detail. Preferred Attributes: Female candidates are encouraged to apply to promote gender diversity. Experience in technical or mechanical product sales is a strong plus. Familiarity with inventory or sales software is an advantage.