Posted:5 days ago|
Platform:
On-site
Full Time
Job Title: Admission Executive – Commerce Pro
Location: Palarivattom
Reporting to: Centre Manager / Admissions Lead
Experience: 1–3 years in admissions, counseling, or educational services
Educational Qualification: Graduate in any discipline (Commerce background preferred)
Language Proficiency: English and Malayalam (spoken and written)
About the Role
As an Admission Executive for Xylem's Commerce Pro division, you will be the first point of contact for aspiring students and their parents who are considering careers in commerce and finance. This role requires more than just coordination—it demands clear communication, accurate information delivery, and a thorough understanding of commerce-based professional courses like CA, ACCA, and CMA.
You will be responsible for handling walk-in and digital inquiries, providing tailored guidance to students, and assisting them in understanding the structure, scope, and progression of various programs. You will also play a key role in managing fee-related processes and ensuring high-quality administrative support during the admissions lifecycle.
Key Responsibilities
Student & Visitor Engagement
You will be expected to create a welcoming, student-friendly environment where all inquiries—whether from prospective students, parents, or walk-in visitors—are handled with professionalism and warmth. Ensuring quick turnaround on queries is essential to maintaining high visitor satisfaction and reinforcing Xylem's commitment to student success.
Program Knowledge & Counseling
As an Admission Executive at Xylem’s Commerce Pro division, your ability to guide students effectively depends on how well you understand the structure, depth, and career prospects of the commerce programs we offer. You must be able to explain course content, progression paths, eligibility, and paper breakdowns with clarity and confidence. This expertise not only builds trust with students and parents but also directly impacts conversion and retention.
Below is what you are expected to know for each program:
1. Chartered Accountancy (CA) – India
You must be well-versed in the structure laid out by ICAI (The Institute of Chartered Accountants of India). Key details to understand and communicate include:
You must also be ready to answer commonly asked questions around result trends, difficulty level, study plan recommendations, and support structures offered by Xylem.
2. Association of Chartered Certified Accountants (ACCA) – UK
As an international qualification, ACCA attracts students looking for global career mobility. You should be able to confidently explain:
You should also be ready to clarify misconceptions about ACCA vs CA, job opportunities in India vs abroad, and Xylem’s support with exam training and placement readiness.
3. Certified Management Accountant (CMA)
You must be familiar with both variants:
CMA USA (by IMA)
CMA India (by ICMAI)
You should be able to distinguish clearly between the Indian and US CMA versions, explaining their respective values, timeframes, cost structures, and industry relevance.
Your Impact
Your command over these program structures directly supports students in making the right decision for their careers. By tailoring your counseling to a student’s academic history, financial capacity, and professional goals, you become a trusted guide in their educational journey.
You are not expected to be a faculty expert—but you must be a well-informed, confident communicator who can simplify complexity and foster clarity at every step.
Accurate Information Delivery
Prospective students rely on you for trustworthy information. You must maintain updated program brochures, admission guidelines, course calendars, and pricing details. Ensuring consistency and accuracy in the information you provide across calls, brochures, and in-person meetings is vital for student trust and enrollment quality.
Admissions & Financial Process Handling
You will assist students through the entire admissions process—from inquiry to final enrollment. This includes:
Timeliness and accuracy in these financial interactions are crucial, as they directly impact operational transparency and student satisfaction.
Administrative Support & Reporting
Your role will also involve backend support such as scheduling counseling sessions, following up on leads, and maintaining CRM entries for student data. You may be expected to assist in admission reporting, including metrics like inquiry conversion rates, daily walk-in tracking, and follow-up efficiency.
What We’re Looking For
Why Join Xylem Commerce Pro?
If you’re passionate about guiding students, enjoy structured processes, and can deliver clarity and confidence to those seeking their professional path in commerce, we invite you to apply.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Education:
Experience:
Location:
Work Location: In person
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