Administrative Lead

ESSENTIAL_SKILL - M365 Exchange Online

About the Role

Location: PUNE

Experience: 8+ years

Responsibilities

• Design and enhance messaging services with automation and security.
• Lead migrations to/from Office 365.
• Provide L3 support and mentor support teams.
• Collaborate with InfoSec to validate configurations and identify threats.

Technical Areas

• Microsoft 365 Exchange Online administration.
• Proofpoint email security and archiving.
• OneDrive for Business configuration and support.
• PowerShell scripting for automation.
• Exchange hybrid deployment and mail flow troubleshooting.

Team Management

• Resourcing

• Forecast talent requirements as per the current and future business needs.
• Hire adequate and right resources for the team.
• Train direct reportees to make right recruitment and selection decisions.

• Talent Management

• Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness.
• Build an internal talent pool of HiPos and ensure their career progression within the organization.
• Promote diversity in leadership positions.

• Performance Management

• Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
• Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below.

• Employee Satisfaction and Engagement

• Lead and drive engagement initiatives for the team.
• Track team satisfaction scores and identify initiatives to build engagement within the team.
• Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team.
• Exercise employee recognition and appreciation.