Maxicus

•Provide superior Customer Experience on Call/Chat. •Maintaining professional attitude toward customers at all times. •Deliver excellent results measured by customer satisfaction, efficiency and quality. •Rotational shifts(including evening shifts) Required Candidate profile •Basic and Good Communication required . •Freshers / Experienced both can apply. •Graduates/12th pass both can apply. •Comfortable with "Work Form Office". •Salary: -15 k to 21k ctc

•Provide superior Customer Experience on Call. •Maintaining professional attitude toward customers at all times. •Deliver excellent results measured by customer satisfaction,efficiency and quality. •Rotational shifts(including night shifts)

•Provide superior Customer Experience on Call. •Maintaining professional attitude toward customers at all times. •Deliver excellent results measured by customer satisfaction,efficiency and quality. •Rotational shifts including night shifts

•Provide superior Customer Experience on Call/Chat. •Maintaining professional attitude toward customers at all times. •Deliver excellent results measured by customer satisfaction, efficiency and quality. •Rotational shifts(including evening shifts) Required Candidate profile •Good Communication required . •Freshers / Experienced both can apply. •Graduates/12th pass both can apply. •Comfortable with "Work Form Office". •Salary:-15k to 21k CTC

•Provide superior Customer Experience on Call and Chats •Maintaining professional attitude toward customers at all times. •Deliver excellent results measured by customer satisfaction,efficiency and quality. •Rotational shifts(including night shifts)

•Provide superior Customer Experience on Chat •Maintaining professional attitude toward customers at all times. •Deliver excellent results measured by customer satisfaction, efficiency and quality. •Rotational shifts(including evening shifts) Required Candidate profile •Good Communication required . •Freshers / Experienced both can apply. •Graduates/12th pass both can apply. •Comfortable with "Work Form Office". •Hindi, English language required

Maxicus is one of India’s fastest-growing BPOs, helping top brands deliver world-class customer experiences. We believe in empowering teams, driving growth, and creating opportunities where talent thrives. Role Overview We’re hiring a dynamic Team Lead to manage and mentor a high-performing team. If you're someone who thrives in fast-paced environments, knows how to keep a team motivated, and can drive results—this role is for you. What You’ll Do Lead a team to achieve daily performance goals Monitor quality, productivity & handle team escalations Provide regular feedback and performance coaching Coordinate with internal teams to streamline operations What We’re Looking For 1–2 years’ experience in a Team Lead or supervisory role Strong people management & communication skills Good with numbers, reports & driving team targets Experience in BPO/outsourcing is a bonus Graduate in any discipline

We are looking for passionate Digital Marketers with following requirements :- Role Description This is a full-time, on-site role for a Digital Marketing Specialist based in Gurugram/Amritsar. The Digital Marketing Specialist will be responsible for developing and implementing digital marketing strategies, managing social media platforms, analyzing web traffic and engagement metrics, and optimizing online marketing campaigns. This role also involves collaboration with the marketing team to develop and maintain effective communication strategies. Qualifications Strong skills in Social Media Marketing and Organic rankings (SEO) Proficiency in Digital Marketing and Web Analytics Excellent Communication skills Working knowledge of B2B & B2C domains. Experience of Email Marketing, Budgeting etc Proficiency in using digital marketing tools and platforms Bachelor's degree in Marketing, Business, Communications, or related field

•Provide superior Customer Experience on Call/Chat. •Maintaining professional attitude toward customers at all times. •Deliver excellent results measured by customer satisfaction,efficiency and quality. •Rotational shifts(including evening shifts) Required Candidate profile •Excellent Communication required . •Freshers / Experienced both can apply. •Graduates/12th pass both can apply. •Comfortable with "Work Form Office". •Hindi, English language required

•Provide superior Customer Experience on Call/Chat. •Maintaining professional attitude toward customers at all times. •Deliver excellent results measured by customer satisfaction, efficiency and quality. •Rotational shifts(including night shifts) Required Candidate profile •Good Communication required . •Freshers / Experienced both can apply. •Graduates/12th pass both can apply. •Comfortable with "Work Form Office". •Hindi, English language required

•Must have windows 10 Laptop and WIFI (50-60 mbps) •Provide superior Customer Experience on Chat/Call •Rotational 9 hours shifts(including night shifts)/ week off •Excellent Communication required •12th pass can apply •Salary 18k CTC

Key Responsibilities Program Development: Design and develop training programs that align with organizational goals and address skill gaps. Facilitation: Deliver engaging training sessions using various methodologies, including workshops, e-learning, and on-the-job training. Needs Assessment: Conduct training needs assessments to identify current and future training requirements across the organization. Evaluation: Assess the effectiveness of training programs through feedback, assessments, and performance metrics, making necessary adjustments for continuous improvement. Mentorship: Mentor and support junior trainers, fostering a collaborative and growth-oriented training environment. Collaboration: Work closely with department heads to ensure training programs meet specific team needs and objectives. Continuous Improvement: Stay updated on industry trends and best practices in training and development, incorporating new techniques into training offerings. Reporting: Maintain records of training activities, participant progress, and feedback for management reporting.

•Provide superior Customer Experience on Call/Chat. •Maintaining professional attitude toward customers at all times. •Deliver excellent results measured by customer satisfaction,efficiency and quality. •Rotational shifts(including evening shifts) Required Candidate profile •Good Communication required . •Freshers / Experienced both can apply. •Graduates/12th pass both can apply. •Comfortable with "Work Form Office". •Hindi, English language required

•Provide superior Customer Experience on Call and chat. •Maintaining professional attitude toward customers at all times. •Deliver excellent results measured by customer satisfaction,efficiency and quality. •Rotational shifts(including night shifts) Required Candidate profile •Good Communication required . •Freshers / Experienced both can apply. •Graduates/12th pass both can apply. •Comfortable with "Work Form Office". •Hindi, English language required

•Provide superior Customer Experience on Call and chat. •Maintaining professional attitude toward customers at all times. •Deliver excellent results measured by customer satisfaction,efficiency and quality. •Rotational shifts(including night shifts) Required Candidate profile •Good Communication required . •Freshers / Experienced both can apply. •Graduates/12th pass both can apply. •Comfortable with "Work Form Office". •Hindi, English language required

You will be responsible for designing and developing training programs that are in line with the organizational goals and cater to the skill gaps within the workforce. Your role will involve delivering interactive training sessions using a variety of methodologies such as workshops, e-learning, and on-the-job training. Conducting training needs assessments to identify the current and future training requirements of the organization will be a part of your duties. You will also need to evaluate the effectiveness of the training programs by collecting feedback, assessments, and performance metrics, and implementing necessary adjustments for continuous improvement. As a senior member of the team, you will be expected to mentor and support junior trainers, creating a collaborative and growth-oriented training environment. Collaboration with department heads to ensure that the training programs align with specific team needs and objectives will be essential. Staying updated on industry trends and best practices in training and development will be crucial for incorporating new techniques into the training offerings. Additionally, you will be responsible for maintaining records of training activities, participant progress, and feedback for management reporting purposes.,