Administrative Lead

Company Description

Maxicus delivers tech-enabled BPM services across various industry verticals by blending human expertise with automation, robotics, cloud, Business Intelligence, and emerging technologies. Our goal is to provide personalized, high-quality services and create effective customer journeys, efficient back-office & tech support, virtual commerce, and best-in-class image annotation services. Trusted by over 30 global brands and Fortune 500 companies, Maxicus has processed over 4 billion transactions and is a leader in omnichannel customer engagement and revenue growth. Our 4000+ dedicated employees serve clients across seven continents, emphasizing sustainability and comprehensive service offerings.

Role Description

This is a full-time on-site role located in Delhi, India. The Administrative Lead will oversee daily administrative tasks, support customer service operations, assist in finance-related activities, and collaborate with various teams to ensure smooth office functions. This role involves managing communication channels, providing administrative assistance, and analyzing data to drive operational efficiency.

Qualifications

• Strong Communication and Customer Service skills
• Proficient in Administrative Assistance and Finance-related activities
• Excellent Analytical Skills
• Ability to manage multiple tasks and work independently
• Bachelor's degree in Business Administration, Office Management, or related field
• Experience in a leadership role is desirable