987 Active Listening Jobs - Page 30

The LMS Specialist is responsible for handling incoming calls from clients and customers, providing customer service support, and resolving routine questions related to clients" services or in-store offerings. You will work collaboratively with other team members and departments to ensure customer satisfaction and loyalty. In addition, you will oversee the activities of other team members within the team. Your duties and responsibilities will include responding to incoming calls, chats, and emails from customers promptly and professionally, ensuring the highest level of service. You will provide accurate and complete information to customers using the applicable tools, resources, and outline...

At PwC, you will be part of the risk and compliance team focusing on maintaining regulatory compliance and managing risks for clients by providing advice and solutions. Your role will involve helping organizations navigate complex regulatory landscapes and enhance their internal controls to effectively mitigate risks. You will be responsible for confirming regulatory compliance and managing risks for clients, contributing to the success of the team. In this role, you are expected to be driven by curiosity and be a reliable team member. The fast-paced environment will require you to adapt to working with various clients and team members, each with unique challenges and scope. Every experience...

At PwC, the focus in risk and compliance is on maintaining regulatory compliance and managing risks for clients, providing advice and solutions to help organizations navigate complex regulatory landscapes and enhance their internal controls effectively. As a risk management generalist at PwC, you will provide advisory and practical support across a wide range of specialist risk and compliance areas. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity for learning and growth. You are...

As a Female Customer Support Executive at Wedtree EStore Pvt Ltd, you will be responsible for responding to customer queries through various channels such as phone, email, chat, and social media in a professional and timely manner. You will provide accurate information about our products, services, and company policies while ensuring customer satisfaction by handling complaints effectively and following up to ensure resolution. Your role will involve escalating unresolved issues to the appropriate internal teams and maintaining a deep understanding of our products/services to provide knowledgeable support to our customers. Additionally, you will gather customer feedback and share insights wi...

Make outbound calls to cold/warm leads, explain Aurum Senior Living’s services, schedule tours, log details in CRM, and handle queries with empathy and professionalism. Ensure consistent follow-ups and clear communication.

Managing financial records, Accounts payable and receivable, Reporting, Account management

As a Field Sales Executive - Refractionist, your main responsibility will be to present and sell company products and services to both current and potential clients. You will need to establish customers" needs and effectively explain and demonstrate products to them, which may involve providing technical descriptions of the products. It is crucial to continuously develop and update your knowledge of our products as well as those of our competitors. To excel in this role, you should possess the following personal attributes and competencies: - Ability to build rapport and establish trusting relationships with customers - Capability to understand unstated needs of the customer and provide suit...

The role involves being part of the national team and focuses on re-engaging lost customers throughout India. Your main duties will include developing prospects and building a sales funnel by consistently working with pre-identified data sets provided by the organization. It is important to actively listen to customers and understand their business contexts, as well as effectively handle objections and resolve queries. Excellent verbal and written communication skills, along with strong presentation abilities, are essential for this role. Sales closures will be conducted over telephone and video calls on a monthly basis. You should also be capable of articulating the competitive landscape an...

Positioned within the dynamic digital marketing and communications sector, our organization stands as a leader in crafting and executing persuasive telemarketing strategies that drive business growth. Operating on-site in India, we harness innovative outreach techniques to engage prospective clients and nurture lasting customer relationships. This role represents a prime opportunity for professionals eager to thrive in a fast-paced, target-driven environment. You will be responsible for engaging in high-volume outbound calling to identify, contact, and qualify prospective customers. Your role will involve effectively communicating our product and service offerings to generate interest and co...

The role of a Trainee Process Consultant-Non-Voice in Mumbai is to contribute to the overall team performance and profitability by implementing action plans to enhance and maintain client satisfaction. As a Trainee Process Consultant-Non-Voice, you should possess basic knowledge of Claims Administration in a non-voice environment, exhibit good reasoning and analytical skills, and communicate fluently in the language required for the function/location. Active listening skills, a passion for learning, and influencing skills are essential for success in this role. Your responsibilities will include adhering to attendance and punctuality norms, acquiring knowledge and skills related to the proce...

The LMS Specialist role involves handling incoming calls from clients and customers, providing customer service support, and resolving routine questions related to services or in-store offerings. Working collaboratively with team members and departments is essential to ensure customer satisfaction and loyalty. Additionally, overseeing the activities of other team members is part of the responsibilities. Responsibilities include responding to incoming calls, chats, and emails promptly and professionally, ensuring the highest level of service for customers. Providing accurate and complete information using the necessary tools, resources, and procedures is crucial. Understanding the company's p...

You will play a crucial role in expanding our user base by leveraging your in-depth knowledge of our product and its diverse applications. Your primary responsibility will involve establishing strong new business relationships with potential customers and devising a strategic approach to managing the customer lifecycle from initial engagement to contract finalization. Your communication skills will be put to the test as you interact with professionals at all levels within client companies in a polished and effective manner. If you are someone who thrives in dynamic work environments and is eager to break away from the routine of traditional 9-5 jobs, this opportunity is tailored for you. Ide...

As an HR Admin Manager at Abhar Tech, a leading global information technology, consulting, and business process services company based in Bengaluru, you will play a crucial role in managing employees with strong leadership skills. Your responsibilities will include motivating teams, resolving conflicts, and fostering a positive work environment. A solid understanding of employment laws, compliance regulations, and HR best practices is essential for this role. This knowledge will ensure that policies are legally sound and that all employees are treated fairly. As HR is all about people, clear communication, active listening, and the ability to handle sensitive matters professionally are cruci...

Handle outbound customer calls Resolve queries efficiently and professionally Update customer details and call logs in CRM Maintain call quality and customer satisfaction Required Candidate profile Minimum 6 months to 1 year experience in voice process Excellent verbal communication in English and Tamil Good listening skills and customer-centric approach Should have patience to handle client

Key Responsibilities of an Account Executive: Perform a variety of accounting activities related to the payment and receipt, compute, classify, records and reconcile transitions in to financial accounting systems as well as compliance of applicable rules and regulations. Record classify and summarize accounting transactions. Compile various documents, verify their accuracy and authorize payments in accordance with established procedures. Assemble documents for computer input, verify accuracy of itemized charges account numbers and total costs. Select correct accounts; post, verify, and balance debit and credit entries. Reconcile accounts and assists in the compilation of reports. Apply a wor...

Job Summary: We are looking for a skilled Technical Support Engineer with 35 years of experience to handle end-to-end customer issue resolution, coordinate with internal technical teams, and ensure prompt and accurate support for software and application-related queries. Key Responsibilities: Provide timely and effective resolution for customer-reported software and application issues Manage and track inquiries with a focus on customer satisfaction Collaborate with internal Technical and Engineering teams for escalations and solutions Troubleshoot and debug customer environments as needed Escalate complex issues as per escalation protocols

Role Responsibilities: Respond to customer inquiries via phone, email, and chat. Provide accurate information regarding products and services. Handle customer complaints effectively and professionally. Document customer interactions and feedback in the system. Assist customers with technical issues and troubleshooting. Follow up on pending inquiries and ensure timely resolution. Maintain a high level of professionalism and courtesy. Work collaboratively with the team to enhance service delivery. Identify and escalate complex issues to the management. Participate in regular training sessions to improve service skills. Contribute to policy updates and process improvements. Assist in maintainin...

As a Field Sales Executive - Refractionist, your primary responsibility will be to present and sell company products and services to both current and potential clients. You will need to establish customers" needs by effectively communicating and demonstrating the features and benefits of our products. This may involve providing detailed technical descriptions to ensure customer understanding. To excel in this role, you must continuously develop and update your knowledge of our products as well as those offered by our competitors. Your personal attributes should include the ability to build rapport and trusting relationships with customers. You should also possess the skill to identify unstat...

At PwC, we focus on collaboration in brand management, marketing, and sales to develop and execute strategic sales and marketing initiatives. Our goal is to drive revenue growth, promote our services, enhance brand visibility, and capture new business opportunities. We utilize market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance our brand and market presence, and achieve organizational targets. In client and account management, your role will involve building and maintaining strong relationships with clients, ensuring their needs are met, and providing exceptional service. You will work on understanding client goals, managing accou...

You will be responsible for providing optometry services as an Optometrist/Sr. Optometrist. Your main qualifications should include a B.Sc. or Diploma in Optometry. Building rapport and trusting relationships with customers is crucial for this role. You must have the ability to understand the unstated needs of the customers and provide suitable solutions. Effective communication skills, along with active listening abilities, are essential in order to succeed in this position. Being adaptable to changing environments and having a willingness to learn are important traits to possess. Taking proactive ownership of tasks, being result-oriented, and having a strong customer focus will be key to e...

Yellow Calls is a fast-growing outsourcing call center that provides top-tier services such as telemarketing, customer support, data collection, and market monitoring. They are currently expanding their international team and are in search of a motivated Business Development Executive to spearhead new client growth opportunities. As a BPO Call Center Executive at Yellow Calls, you will play a pivotal role as the primary point of contact for both customers and prospects, handling both inbound and outbound interactions. Your primary objective will be to ensure exceptional service delivery, nurture strong relationships, and drive positive business outcomes, all of which are critical to maintain...

As a candidate for the role, your primary objective will be to establish a meaningful connection with the learners, understand their requirements, and effectively arrange Video Counselling (VC) sessions with our Admission Counsellors. You will engage with assigned leads and promptly initiate contact through the auto dialer system. Building rapport, credibility, and trust with leads through effective communication and active listening will be crucial. Additionally, maintaining accurate records of lead interactions and follow-up activities in the CRM system will be part of your responsibilities. To be considered for this position, you should have a minimum of 2 years of Edtech-sales experience...

As an Advisor at PhonePe Limited, you will play a crucial role in the Customer Experience team based in Bangalore. Reporting to the Assistant Manager, Customer Experience, you will be responsible for handling customer queries related to PhonePe accounts and transactions. Your primary focus will be on providing excellent customer service by understanding customer issues, leveraging internal resources, and following specified process guidelines to ensure quick and meaningful resolutions. The PhonePe Customer Experience team takes full ownership of customer problems and strives to enhance the product based on real-time insights and feedback. As an Advisor, you will have the opportunity to engag...

You will be joining PhonePe Limited, a company that offers various financial products and consumer tech services in India with a vision to provide equal opportunities for all Indians to access money flow and services. As an Advisor in the Customer Experience team, you will be based in Bangalore and report to the Assistant Manager. Your role will involve taking ownership of customer issues, striving for quick resolutions, and enhancing the overall customer experience. You will collaborate with internal teams to improve solutions and address diverse customer challenges. In this role, you are expected to prioritize customer satisfaction, handle account and transaction queries, and maintain inte...

As a Customer Care Representative at our Mohali (Punjab) location, you will be responsible for delivering exceptional customer support over the phone. Previous experience in a customer support role is advantageous, but not mandatory. Key responsibilities include actively listening to customer queries, demonstrating excellent communication skills, and maintaining a customer-focused approach. The ideal candidate should be able to multitask effectively, prioritize tasks, and show initiative in their work. This role requires flexibility to work in rotational night shifts. The minimum educational qualification for this position is graduation or 12th pass. This is a full-time, regular/permanent po...