Job Description

Key Responsibilities Lead and manage the accounts receivable team, ensuring efficient operations and high performance Develop and implement strategies to improve cash flow and reduce outstanding receivables Oversee the entire billing and collection process, including invoice generation and payment tracking Analyze accounts receivable data to identify trends and make recommendations for process improvements Collaborate with sales, customer service, and finance teams to resolve billing discrepancies and customer inquiries Ensure compliance with accounting principles, company policies, and regulatory requirements Prepare and present regular financial reports to senior management Daily Tasks Review and approve daily invoices for accuracy and completeness Monitor incoming payments and allocate them to the appropriate customer accounts Analyze aged receivables reports and initiate collection activities as needed Communicate with customers regarding outstanding balances and payment arrangements Reconcile accounts receivable sub-ledger with the general ledger Address and resolve billing disputes or discrepancies Conduct team meetings to discuss priorities, challenges, and performance metrics Essential Duties and Responsibilities Establish and maintain strong relationships with customers to facilitate timely payments and resolve issues Develop and implement credit policies and procedures to minimize financial risk Coordinate with the sales team to ensure accurate customer information and contract terms are captured in the billing system Manage the credit approval process for new and existing customers Conduct regular account reviews and credit checks to assess customer financial health Implement and maintain effective internal controls for the accounts receivable function Oversee the month-end close process for accounts receivable, ensuring accuracy and timeliness Prepare and analyse key performance indicators (KPIs) for the accounts receivable department Identify opportunities for process automation and implement technology solutions to improve efficiency Manage relationships with external collection agencies and legal counsel for severely delinquent accounts Provide training and mentorship to accounts receivable team members Collaborate with the IT department to ensure the accounts receivable software is up-to-date and functioning optimally Participate in cross-functional projects related to financial systems and process improvements Stay informed about industry trends and best practices in accounts receivable management Contribute to the development of the annual budget and financial forecasts Required Skill Set Required Software Knowledge Advanced proficiency in Microsoft Excel and other Microsoft Office applications Experience with ERP systems (e.g., SAP, Oracle, NetSuite) Familiarity with accounts receivable automation software (e.g., Billtrust, HighRadius) Knowledge of business intelligence tools (e.g., Tableau, Power BI) Experience with CRM systems (e.g., Salesforce, Microsoft Dynamics) Understanding of payment gateway integrations and electronic payment systems Familiarity with financial reporting and analysis tools