Account Manager - IT service Company

About Company

The company operates in the entertainment industry, providing end-to-end creative and technical outsourcing services.

Job Summary:

We are seeking a seasoned Accounting Manager (Shared Services) to lead and manage critical accounting and finance operations including Accounts Payable, Payroll, and Banking across our 13+ global entities spanning the US, UK, Europe, and India. The ideal candidate will bring a strong process-driven approach and hands-on experience from the IT Services or BPO industry, capable of operating in a high-volume, fast-paced shared services environment. This role is crucial to ensuring financial compliance, process standardization, and service excellence across global finance operations.

Key Responsibilities:

1. Accounts Payable (AP):

• Manage end-to-end AP cycle for global operations, ensuring timely invoice processing, vendor payments, and compliance with procurement policies
• Monitor AP aging, resolve discrepancies, and manage global vendor relationships
• Prepare, present reports on AP metrics to senior management and analyze AP data to identify trends and areas for improvement
• Work with General Accounting Manager to ensure that expenses are coded to the correct account code.

2. Payroll Management:

• Ensure accurate and timely payroll execution across geographies in collaboration with HR and third-party payroll providers
• Comply with local statutory payroll regulations including local benefits
• Validate time sheets and reconcile paid and billable time and ensure accurate timekeeping and payroll processing in a timely manner.
• Provide global oversight on appropriate spending practices on salaries and related expenses
• Ensure proper inputs are created for journal entries in the manner that suits the requirements of different entities.
• Ensure proper accruals and charge for holidays and vacation time

3. Bank Transactions:

• Proper application of cash and coding of all banking transactions
• Daily reconciliation of banks and book balances
• Ensuring that all reconciling items are cleared on a timely basis

4. Global Shared Services Oversight:

• Ensure standardized finance processes across 13 or more global entities
• Coordinate with regional partners to support audits, tax filings, and statutory reporting

5. Cross-train on AR and invoicing process

6. Process Excellence & Controls:

• Ensure accurate documentation of processes and Standard operating procedures
• Drive continuous process improvement and optimize productivity
• Initiate cross training across all functions
• Strengthen internal controls and ensure audit readiness across AP, payroll, and treasury functions

Key Requirements:

• experience in a shared services or global finance operations environment, within the IT Services or BPO industry
• Reports To: Director – Finance
• Minimum of 4 years experience as a Manager
• Qualification: Graduate/Postgraduate in Accounting, Finance, or Commerce (CA not mandatory)
• Proven track record in process mapping, process improvement and six sigma certification preferred.
• Experience in handling multiple processes end-to-end as stated under key responsibilities
• Ability to understand the nuanced differences in the implementation of processes across entities with different regulatory requirements and different reporting and classification norms
• Excellent stakeholder management skills, including working with onshore and offshore teams
• Strong analytical, process-oriented, and communication skills

• Excellent English verbal and written skills and ability to communicate effectively with North American and European stakeholders

• Familiarity with MS Excel. Advanced skills with Excel shortcuts preferred

• Experience working with SAGE is a plus