Customer Growth Consultant- B2B SaaS Conntog

1.0 - 2.0 years

6 - 8 Lacs

Bengaluru

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Customer Growth Consultant B2B SaaS (Series A) Bengaluru | Hybrid (3days onsite) Why this role? Steer product adoption and retention for a growing SaaS platform, owning the customer journey endtoend. Reduce churn and unlock expansion revenue across a global client base. Work directly with the founding team and carve a fast track to leadership within 18 months. What youll own Own and manage a portfolio of customer accounts, guiding them through onboarding, adoption and renewal. Act as the primary point of contact, ensuring customer goals are met. Monitor customer health metrics and proactively tackle issues to minimise churn. Run regular business reviews and success planning sessions, surfacing databacked insights. Partner with Sales, Product, Engineering & Support to remove friction and scale best practices. Educate customers on new features and usecases. Identify and close expansion/upsell opportunities, boosting NRR. Musthave to apply 25yrs in Customer Success, Account Management or Business Analysis in a B2B SaaS/tech environment. Startup or highgrowth SaaS experience. Demonstrated ability to hit revenue or retention targets autonomously. Strong communication, presentation and relationshipbuilding skills. Analytical mindset; comfortable digging into customer data for insights. Handson with CRM/CS tooling (HubSpot, Intercom, Excel, etc.). Technical aptitude with cloud/SaaS products. Proactive, organised and detailoriented. Nicetohave Familiarity with CS metrics such as NRR, CSAT & Health Scores. Prior sales or peoplementoring exposure. Basic understanding of APIs/integrations. Write something...

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Account Manager Sunrise furniture manufacturing pvt Ltd

7.0 - 12.0 years

5 - 15 Lacs

Ratlam, Ahmedabad, Vadodara

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We are seeking a proactive and results-driven Account Manager to manage and grow client accounts. The successful candidate will be responsible for building strong, long-lasting client relationships, ensuring customer satisfaction.

Posted 2 months ago

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Account Manager - Customer Success Silver Oak Health

1 - 5 years

4 - 7 Lacs

Bengaluru

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About Silver Oak Health: Established in 2015, Silver Oak Health is a leader in Employee Wellbeing and Assistance Program (EWAP) for corporate customers in India. Silver Oak Health is responsible for addressing emotional wellbeing challenges of corporate employees and family members through counselling and proactive wellbeing programs like our popular Online Cognitive Behavioural Therapy (CBT). We have also recently introduced new programs for corporate customers that include POSH and DEI. We are a fast-growing company that is touching the lives of over two million lives and helping them achieve high quality of life. For more details visit www.silveroakhealth.com Job Title: Account Manager- Customer Success Location: Bangalore, KA(HSR Layout) Work Mode: Hybrid (2-3 days a week) Job Overview: Silver Oak Health is on the lookout for an Account Manager- Customer Success to join our dynamic team of Account Management professionals. If you're passionate about making a positive impact on the lives of corporate employees and want to be part of a cohesive, highly motivated team, then Silver Oak Health is the perfect place for you. The company offers excellent work culture, and an opportunity to work in a fast-growing environment. Your primary focus will be to build relationships with clients, retaining them, and identifying opportunities for cross-selling and driving revenue by recommending additional services to our existing customers. Responsibilities of the Account Manager-Customer Success : Be the primary point of contact for client inquiries and concerns, delivering prompt and professional assistance. Guide new clients through the onboarding process, ensuring they are familiar with our services and Portal/App. Regularly check in with clients to assess their satisfaction, progress, and proactively address any issues that may arise. Conduct in-person meetings, deliver mental health awareness sessions, and facilitate onsite activities with customers. Collaborate effectively with internal teams, leveraging strong relationship-building skills. Thrive in a fast-paced environment, consistently achieving EAP/consulting/sales goals. Build and nurture strong relationships with customers, driving customer retention and satisfaction. Contribute to the generation of new product ideas and drive innovation. Identify opportunities to cross-sell additional services to existing customers. Qualification : Degree in Psychology is preferred for this position. 1-2 years of experience in handling customer accounts preferably in EAP/Mental Health/Psychology background. Strong organizational skills and the ability to manage multiple tasks effectively. Exceptional communication skills, maturity, and resilience. Openness to travel for in-person customer interactions. Work Location : You will need to be based in Bangalore. However, this is a hybrid job with frequent visits required for in-person meetings/engagement at various client offices in and around Bangalore.

Posted 2 months ago

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US Sales - Leader Hiring Mavericks Mumbai

14 - 20 years

30 - 45 Lacs

Bhayandar, Mumbai (All Areas)

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You will be responsible for developing client’s presence in US & acquire new clients through a defined sales strategy. Responsible to develop the strategy as well as overseeing the execution of the strategy to achieve the desires revenue targets.

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Technical Delivery Manager Straive

8 - 13 years

20 - 35 Lacs

Hyderabad, Bengaluru

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Roles and Responsibilities:- Lead end-to-end delivery of analytics and data platform projects in the logistics/ Supplychain domain. Work closely with business stakeholders to translate logistics and supply chain requirements into data solutions. Oversee project planning, resource allocation, risk management, and execution to ensure timely delivery. Collaborate with data engineering, data science, and BI teams to ensure high-quality technical outputs. Ensure compliance with data governance, quality standards, and security policies. Manage stakeholder communication, reporting project progress, risks, and mitigation plans. Drive continuous improvement in delivery processes, tools, and technologies. Required Skills & Qualifications: Bachelor's or Masters degree in Computer Science, Engineering, Information Systems, or related field. Strong domain expertise in logistics, transportation, supply chain, or warehouse management.

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