A SOC - Analyst is the first line of defence in a Security Operations Center, responsible for monitoring, detecting, and responding to security incidents in real-time. Responsibility Use SIEM and EDR tools to continuously monitor system alerts and network traffic. Identify suspicious activities and indicators of compromise (IoCs). Perform initial triage of alerts and determine severity levels. Escalate incidents with clear documentation and context. Investigate alerts for root causes and determine actionable steps. Analyze phishing attempts, flagged URLs, and suspicious file attachments. Maintain detailed incident logs and generate regular security activity reports. Assist in creating playbooks and refining response workflows. Work with IT teams to remediate vulnerabilities and support compliance audits. Participate in war-room discussions during critical incidents. Root cause analysis for distinguishing false positives from genuine threats. Ability to correlate data from diverse sources to identify complex attack vectors. Leverage threat intelligence feeds to compare alerts with known signatures. Identify emerging threats and communicate insights to senior analysts. Hands-on experience with SIEM platforms (e.g., Splunk, QRadar) and EDR tools (e.g., CrowdStrike, Carbon Black). Basic scripting knowledge for automating repetitive SOC tasks. Stay updated on the latest cyber threats, tools, and techniques. Contribute to continuous improvement of SOC processes and detection capabilities. Strong communication skills for effective coordination with cross-functional teams. Mentorship of junior team members to foster team growth and resilience. Requirement Tech degree or equivalent (B.Tech/MCA/BCA/M.Tech) Skills Familiarity with SIEM platforms (Splunk, Azure Sentinel) and EDR tools (Microsoft Defender, Sentinel One). Basic understanding of IDS/IPS, vulnerability scanning tools (Nessus, Qualys), and packet analysis tools (Wireshark). Firewalls and Network Security Solid understanding of TCP/IP, DNS, DHCP, ARP, HTTP/HTTPS, and other protocols. Knowledge of packet capture and analysis tools like Wireshark or tcpdump. Operating Systems Windows: Event logs, registry analysis, PowerShell basics. Linux/Unix: Command-line utilities, syslogs, and basic shell scripting.( Bash , Python, etc ) Active Directory (AD) Vulnerability Management Basic understanding of vulnerability scanning tools like Nessus, Qualys, or OpenVAS. Knowledge of collecting and analyzing evidence (e.g., memory dumps, disk images). Mandatory: Certified Ethical Hacker (CEH) Preferred: CompTIA Security+, Certified SOC Analyst (CSA), or GSEC. Strong communication and documentation skills, with the ability to work collaboratively with other teams. Strong analytical and troubleshooting skills to address complex security incidents effectively.
About Us: At Zybisys , were not just another cloud hosting and software development companywere all about pushing boundaries in the FinTech world. We dont just solve problems; we rethink how businesses operate, making things smoother, smarter, and more efficient. Our tech helps FinTech companies stay ahead in the digital game with confidence and flexibility. Innovation is in our DNA, and were always on the lookout for bold thinkers who can tackle big challenges with creativity and precision. At Zybisys, we believe in growing together, nurturing talent, and building a future where technology transforms the way FinTech works. Role & responsibilities We're looking for a Principal Software Architect whos passionate about AI/ML and product innovation. In this role, youll be at the forefront of designing and building smart, AI-driven solutions that tackle complex business challenges. You’ll work closely with teams across product, development, and research to shape our tech strategy and ensure everything aligns with our next-gen platform. If you love pushing the boundaries of technology and driving real innovation, this is the role for you! Key Responsibilities: Architect & Design: Architect, design, and develop large-scale distributed cloud services and solutions with a focus on AI/ML, high availability, scalability, and robustness. Design scalable and efficient solutions, considering factors such as performance, security, and cost-effectiveness. AI/ML Integration: Spearhead the application of AI/ML in solving business problems at scale. Stay at the forefront of AI/ML technologies, trends, and industry standards to provide cutting-edge solutions Product Roadmap : Work closely with Product Management to set the technical product roadmap, definition, and direction. Analyze the current technology landscape and identify opportunities for improvement and innovation. Technology Evaluation: Evaluate different programming languages and frameworks to determine the most suitable ones for project requirements Component Design: Develop and oversee the creation of modular software components that can be reused and adapted across different projects. UI/UX Collaboration: Work closely with design teams to craft intuitive and engaging user interfaces and experiences. Project Oversight: Oversee projects from initiation to completion, creating project plans, defining objectives, and managing resources effectively Team Mentorship: Guide and inspire a team of engineers and designers, fostering a culture of continuous learning and improvement. Innovation & Ideation: Champion the generation of new ideas for product features, staying ahead of industry trends and customer needs. Research & Development: Leading initiatives that explore new technologies or methodologies. Strategic Planning: Participating in high-level decisions that shape the direction of products and services. Industry Influence: Representing the company in industry forums or partnerships with academic institutions. Preferred candidate profile Experience: Minimum of 10 years in software development, with at least 5 years in a scalable software architect role. Technical Expertise: Proficient in software architecture, AI/ML technologies, and UI/UX principles. Leadership Skills: Proven track record of mentoring teams and driving cross-functional collaboration. Innovative Mindset: Demonstrated ability to think creatively and introduce groundbreaking ideas. Communication: Excellent verbal and written skills, with the ability to engage effectively with both technical and non-technical stakeholders. Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Perks and benefits A dynamic work environment where your ideas truly matter. Opportunities to attend and speak at industry conferences. Collaboration with cutting-edge technology and tools. A culture that values innovation, autonomy, and personal growth.
About Us: Zybisys, recognized by Startup India, is a technology solutions company specializing in managed services for the rapidly growing FinTech sector. Founded in 2017, we focus on innovative cloud solutions that empower clients to navigate todays digital landscape. With a commitment to security, efficiency, and understanding customer needs, we deliver customized solutions that drive growth and success across various industries. Join us in shaping the future of technology! Position: Inside Sales Representative (ISR) Location: Bangalore, Karnataka Experience: 2 - 4 years of experience in inside sales representative role (ISR), preferably in the IT Sales, IT Services Sales and would be an advantage if related to financial services (FinTech) industry. Key Responsibilities: Conduct outbound calls to prospective clients to generate leads and qualify prospects. Build and maintain strong relationships with existing and potential clients through proactive communication. Understand the needs and pain points of clients and effectively communicate how Zybisys products and services can address their requirements. Collaborate with the Field sales team to develop and implement strategies for achieving sales targets and objectives. Utilize CRM software to track sales activities, update client information, and generate reports. Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities. Upsell additional products or services to existing clients based on their needs and preferences. Provide timely and accurate information to clients regarding product features, pricing, and technical specifications. Regularly review and analyze personal performance metrics against sales targets, seeking areas for improvement. Work closely with the marketing team to support promotional campaigns and initiatives. Attend industry events and webinars to expand professional networks and stay informed about market developments. Demonstrate a high level of professionalism, integrity, and enthusiasm in all interactions with clients and colleagues. Requirements: Bachelors degree in business administration, Marketing, or a related field. Proven track record of success in inside sales, with experience in IT services. Experience in fintech domain would be added advantage. Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients. Excellent listening skills and the ability to understand clients needs quickly and effectively. Proficiency in using CRM software and other sales tools to manage leads and opportunities. Ability to work independently and as part of a team in a fast-paced environment. Results-driven mindset with a focus on achieving and exceeding sales targets. Adaptability and willingness to learn new technologies and industry trends. Prior experience in upselling or cross-selling products or services. Strong organizational skills and attention to detail. Benefits: Comprehensive health and wellness benefits package. Opportunities for career growth and advancement within the company. Dynamic and collaborative work environment. If you're a motivated and results-oriented individual with a passion for sales and technology, we'd love to hear from you! Join us at Zybisys and be part of an energetic team driving innovation and success in the digital world. Zybisys is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences.
Role & responsibilities Team Leadership and Management: Oversee NOC Operations: Supervise daily NOC operations to ensure continuous monitoring, incident management, and timely escalation of issues. Manage NOC Staff: Lead a team of NOC engineers and analysts, handle shift schedules to ensure 24/7/365 coverage, and provide guidance on troubleshooting and escalation processes. Training and Development: Ensure team members are up to date with the latest technology and operational standards, providing training, mentorship, and development opportunities. Performance Management: Conduct regular performance evaluations, set KPIs, and implement improvement plans as needed to enhance team performance. Incident Management and Response: Incident Oversight: Take charge of major incidents, ensuring rapid assessment, resource allocation, and timely resolution of critical issues. Escalation and Coordination: Coordinate between NOC, support teams, and vendors to resolve incidents, escalating as required for effective resolution. Root Cause Analysis (RCA): Lead RCA for significant incidents, collaborating with cross-functional teams to identify underlying issues and implement preventive measures. Incident Reporting: Develop and maintain incident documentation, reporting to upper management on significant incidents, resolution timelines, and preventive actions taken. Monitoring and Infrastructure Optimization: System Monitoring: Ensure comprehensive 24/7 monitoring of network, servers, applications, and data center infrastructure for potential issues or anomalies. Optimization of Tools: Evaluate and implement advanced monitoring tools, improving visibility, alerting capabilities, and data-driven insights into infrastructure performance. Performance Metrics: Develop and refine performance metrics, dashboards, and reports to monitor infrastructure health, availability, and response times. Change Management and Compliance: Change Control: Oversee infrastructure changes to minimize service disruptions, participating in change advisory boards (CABs) and ensuring adherence to change management policies. Risk Management: Evaluate risks associated with planned changes and ensure risk mitigation strategies are in place. Compliance and Standards: Ensure NOC operations meet regulatory compliance standards (e.g., ISO, SOC, GDPR) and follow industry best practices for security, privacy, and data protection. Automation and Process Improvement: Process Optimization: Analyze and streamline NOC processes for incident handling, escalation, reporting, and documentation, focusing on efficiency and consistency. Automation: Identify repetitive tasks and opportunities for automation (e.g., alert triage, routine system checks) to reduce manual workload and improve response times. SOP Development: Create and maintain standard operating procedures (SOPs) for common incident scenarios, ensuring consistent handling and faster resolution. Capacity and Performance Planning: Infrastructure Scaling: Collaborate with IT and engineering teams to anticipate capacity needs based on growth trends, scaling resources proactively to avoid downtime. Performance Reviews: Regularly assess system performance, identifying bottlenecks or risks to service reliability, and coordinate with infrastructure teams to address issues. Budget Management: Oversee NOC-related budget, ensuring optimal use of resources and advocating for necessary investments in monitoring tools and staffing. Vendor and Stakeholder Management: Vendor Liaison: Manage relationships with vendors and service providers, ensuring service level agreements (SLAs) are met and coordinating support during critical incidents. Stakeholder Communication: Act as a point of contact for internal stakeholders regarding NOC operations, infrastructure status, and ongoing incidents. SLA and KPI Management: Define, track, and report SLAs and KPIs for NOC performance, continuously working with vendors and internal teams to meet or exceed targets. Reporting and Analytics: Operational Reporting: Generate daily, weekly, and monthly reports on NOC performance, including metrics like uptime, incident resolution times, and resource utilization. Trend Analysis: Identify recurring incidents or performance trends, using data to improve incident management processes and proactively address potential issues. Executive Summaries: Provide high-level summaries and performance reports to executive leadership, highlighting key metrics, incidents, and NOC achievements Preferred candidate profile Technical Expertise: Deep understanding of networking, server management, data centers, cloud infrastructure, and monitoring tools (e.g., SolarWinds, Nagios, Datadog). Leadership and People Management: Strong leadership abilities, with experience in managing cross-functional teams and fostering a high-performance, collaborative environment. Incident Management: Proficiency in ITIL-based incident and problem management, especially with high-stakes or complex incidents. Analytical Skills: Ability to analyze large datasets for patterns and insights, using data to improve operations and prevent outages. Change and Compliance Management: Knowledge of change management frameworks, regulatory compliance standards, and risk assessment. Communication: Excellent communication skills to effectively liaise between technical teams, stakeholders, and upper management. Budgeting and Resource Allocation: Familiarity with budget management and resource planning for NOC operations. Promote a Proactive Approach : Focus on preventive maintenance, capacity planning, and performance monitoring to anticipate and mitigate issues before they escalate. Foster a Continuous Improvement Culture : Regularly review NOC processes and metrics, encouraging feedback from team members to drive improvements. Focus on Team Training : Ensure the team is well-trained in both technical skills and soft skills, such as communication and time management. Certification: Certifications in cloud technologies, networking, or DevOps are advantageous. Shift Flexibility: Willingness to work in shifts, including weekends and off-hours if necessary. Ensure Clear Communication Channels : Establish clear communication protocols for incidents, ensuring stakeholders are promptly updated during outages or major events. Problem-Solving: Exceptional analytical skills for diagnosing and resolving complex IT issues.
Job Title: Senior Technical Content Writer About Company: ZyBiSys is a leading IT Products & Services Company working with leading Fintech Companies in India. Being a young and ambitious company, we enable businesses to deliver highly efficient customer experiences through our IT products and services. As a Senior Technical Content Writer, you'll help us communicate our expertise and innovations through engaging content. Role Overview: We are looking for a Senior Technical content writer, who will be responsible for creating content that will develop the company's digital presence and shape its brand image. You will be the voice behind our technical content, crafting compelling narratives that drive our brand forward and establish us as a thought leader in Leading technologies and cyber security without Target customer segment. Your work will not just inform but inspire and engage our audience across various digital platforms. Key Responsibilities: Formulate content strategies to build a brand image that increase website traffic, lead generation, and sales. Craft clear, concise, and accurate technical documentation, translating complex technical concepts into easily understandable content for various audiences. Closely work with the product development, Engineering, and sales team to create product related documentation, knowledge base articles and to develop new content ideas. Research and write compelling content for blog, email, social media, website, eBook, etc. Leverage your SEO and content skills to ensure our digital content ranks highly and establishes our industry leadership. Create, modify and publish various technical configuration and implementation documents to support the end users. Write content on industry topics such Technology trends, IT services, Container solutions, etc. Drive content strategy by identifying emerging customer needs and suggesting preemptive content creation Proof-read and ensure content consistency, check for plagiarism & AI content detection. Monitor performance of content strategies using analytic tools, act accordingly. Provide guidance to junior writers and ensure content consistency with our brand voice. Requirements: 5+ years of experience in technical content writing, particularly in IT Services. Track record of creating content strategies that have driven significant results, including increases in website traffic, lead generation, and sales. Expertise in content strategy, SEO, and digital marketing. Strong writing skills with the ability to create engaging and accurate content. Knowledge of Digital Marketing concepts, tools and techniques. Experience mentoring and training teams, managing content projects, and collaborating across departments. Must be research-oriented with good analytical skills Excellent command over English with an ability to create unique content. Able to multitask, prioritize, and manage time efficiently to meet strict deadlines. Why ZyBiSys? Creative Liberty to execute new age ideas. Leadership role in a leading tech company. Work on cutting-edge cloud technology projects. Professional growth opportunities. Collaborative and dynamic work environment.
Job Title: Senior Video Editor About ZyBiSys: Zybisys, a leader in IT Services Space serving some of the leading Fintech Clients in India, seeks a talented Senior Video Editor to create compelling visual content that drives innovation and showcases our expertise. Role Overview: Lead our video content production, shaping visual storytelling and ensuring brand alignment. You'll manage projects, mentor a team, and create engaging content for a global audience. Key Responsibilities: Project Leadership: Oversee multiple video projects, ensuring timely delivery and quality. Strategic Collaboration: Optimize digital assets (websites, landing pages, documentation) through video, enhancing brand visibility and attracting potential prospects. Visual Branding: Design and implement outstanding video templates and graphics to standardize the company's visual identity, improve efficiency, and create consistently attractive designs that resonate with our target audience. Team Management: Mentor and manage a team of young and talented video editors, fostering creativity, a positive environment, and encouraging the development of innovative content to increase brand impact. Training & Development: Implement learning plans for self and to keep the team updated on industry trends. Communication & Workflow: Streamline workflows through effective collaboration with all teams. Advanced Video Production: Execute complex editing tasks (cinematic shots, color grading, motion graphics). Content Strategy: Develop video strategies aligned with business goals. Technical Proficiency: Master advanced video editing and design software. Scripting & Storytelling: Create compelling narratives for technical concepts. Quality Assurance: Maintain high standards for all video content. Creative Content: Design social media posts, blog designs, flyers, and other creative assets. What We're Looking For : 5+ years of video editing experience (Preferably in IT Services Companies). Strong portfolio with cinematic, 3D motion graphics, and design examples. Expertise in Adobe Premiere Pro, After Effects, Photoshop, Illustrator, etc. Proven leadership and communication skills. Ability to translate technical concepts into engaging visuals. Strong creative vision. Why ZyBiSys? Creative Liberty to execute new age ideas. Leadership role in a leading tech company. Work on cutting-edge cloud technology projects. Professional growth opportunities. Collaborative and dynamic work environment.
Experience Required: Minimum 8+ years of experience in managing IT Infrastructure Projects, including planning, execution and delivery. About Zybisys : As a Startup India recognized Leader in IT Services, we specialize in addressing the unique needs of the Finance Industry. Our mission is to simplify complexity and drive innovation, enabling our clients to achieve Business Excellence. We are currently seeking a skilled Project Manager to lead our Infrastructure Service Delivery Projects. Role Overview : As a Project Manager - IT Infra Service Delivery , you will be responsible for managing end-to-end delivery of IT infrastructure projects. This includes planning, resource coordination, stakeholder communication, quality assurance, and ensuring that projects are delivered on time, within scope, and budget. Key Responsibilities : Project Planning & Execution: Develop detailed project plans, including scope, objectives, timelines, and resource allocation. Ensure projects are executed efficiently and within the set parameters. Budgeting Planning & Automation : Oversee budgeting processes, implement automation tools for cost tracking, and ensure financial efficiency in project delivery. Team Coordination: Lead and coordinate cross-functional teams, ensuring all members are aligned with project goals and timelines. Stakeholder Communication: Maintain clear and consistent communication with stakeholders, providing regular updates on project status, risks, and issues. Risk & Issue Management: Identify potential risks, implement mitigation strategies, implement contingency plans and handle escalations effectively. Quality Assurance: Ensure deliverables meet quality standards and client expectations. Change & Incident Management: Oversee service changes, incident resolution, and maintain SLA commitments. Strategic Initiatives: Identify new opportunities, support business growth, and contribute to innovation. Compliance and Governance: Ensure that all the projects comply with IT Governance Policies, Procedures and Regulatory requirements. Vendor Management: Coordinate with external vendors and suppliers to ensure timely delivery of IT equipment and services. Performance Monitoring: Track project performance using appropriate tools and techniques, ensuring that the project objectives are met, and any deviations are addressed promptly. Identify and Leverage Upselling Opportunities: Proactively identify potential upselling opportunities within existing projects by understanding client needs, proposing additional services or enhancements, and collaborating with the sales team to present value-added solutions that align with client goals and increase revenue. Problem Solving: Identify potential risks, service disruptions, or technical issues and drive timely resolution. Provide structured problem-solving during incidents or escalations, ensuring minimal business impact. Critical Thinking : Lead critical discussions and take ownership of resolutions in ambiguous or high-impact scenarios. Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance project delivery and efficiency. Key Skills and Qualifications: 8+ years of experience in IT Infrastructure Project Management Strong knowledge of IT infrastructure components (servers, networking, data centers etc) Hands-on experience with project management tools (e.g., Jira, MS Project) Proficiency in IT Service Management (ITIL) and latest project methodologies (Hybrid, IPD, VMO) Excellent communication, problem-solving, and interpersonal skills Proven ability to lead teams and deliver complex projects on time. Mandatory Certification: PMP (Project Management Professional) ITIL Foundation Preferred Certification: Agile/Scrum Certifications Infrastructure & Cloud (Role-dependent) Microsoft Certified: Azure Administrator Associate OR AWS Certified Solutions Architect Associate (For roles involving cloud service delivery) Why Join Zybisys? Opportunity to lead impactful and complex IT projects. A dynamic work environment where your ideas truly matter. Collaboration with cutting-edge technology and tools. A culture that values innovation, autonomy, and personal growth. If you're a visionary leader with a passion for technology and project management, we want you on our team! Join us at Zybisys and be a part of delivering transformative business solutions. Apply today!
We are looking for a creative and enthusiastic Video Editor Intern to join our Digital Marketing team. This internship will give you hands-on experience in video creation, editing, and storytelling for digital platforms such as websites, social media, and promotional campaigns. Role & responsibilities Creative Visualization: Think creatively to plan video outcomes, storyboard ideas, and develop new concepts Video Basics: Understand camera angles, cinematic shots, and storytelling formats Video Editing: Edit raw footage into polished videos for promotions, tutorials, social content, and more Collaboration: Work closely with senior editors and the content team to meet project goals Idea Generation: Participate in brainstorming sessions to build narratives and engaging visual stories Research: Stay up-to-date with video trends and editing techniques; gather information and assets needed for video production Quality Check: Ensure videos are consistent in tone, visuals, and audio quality Support Tasks: Assist with other video-related tasks to support the team Preferred candidate profile Currently pursuing or recently completed a degree in Media Studies, Film, Visual Communication, or related field Basic knowledge of video editing tools such as Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve Passion for video storytelling, content creation, and creative media Keen interest in technology and willingness to understand tech-based topics like cloud and cybersecurity Detail-oriented, with a good eye for composition, pacing, and audio syncing Strong team player and eager to learn from experienced professionals Key Skills: Video Editing, Adobe Premiere Pro, Final Cut Pro, Motion Graphics (optional), Storyboarding, Cinematography Basics, Content Creation, Creative Thinking, Visual Storytelling Perks & Benefits: Work on live video projects and social media campaigns Mentorship from experienced editors and marketers Internship Certificate & Letter of Recommendation (based on performance) Opportunity to understand and create content for a tech-driven company
Job Description: We are looking for a motivated and detail-oriented Content Writer Intern to join our marketing and content team. The intern will assist in creating and managing high-quality technical and marketing content across various platforms like websites, blogs, and social media. Key Responsibilities: Create and edit engaging content for blogs, social media, websites, and internal materials Conduct research on industry topics, cloud technologies, and cybersecurity Support the content team with proofreading, formatting, and quality checks Collaborate with designers, digital marketers, and senior writers Write clear, concise, and technically sound content for internal and external use Participate in brainstorming and content planning sessions Desired Candidate Profile: Currently pursuing or recently completed a degree in English, Journalism, Mass Communication, or related field Strong command over English (written & spoken) Passion for writing and storytelling with the ability to simplify technical content Interest in cloud technology, cybersecurity, or Fintech Detail-oriented with good research and proofreading skills Ability to meet deadlines and collaborate within a team Education: UG Qualifications: B.A. English, Journalism, Mass Communication, Visual Communication PG Qualifications (Optional): M.A. English, Mass Communication, MBA Marketing/Media Key Skills: Content Writing, Technical Writing, Creative Writing, Blog Writing, Copywriting, Proofreading, Grammar & Editing, Research Skills, SEO Writing, Social Media Content, Cloud Basics, Cybersecurity Concepts
Location: Bangalore Department: InfoSec About Zybisys: At ZyBiSys , our success is driven by innovation and technical excellence. We deliver top-tier IT solutions and services, ensuring seamless connectivity and efficient infrastructure management for our clients. Additionally, we specialize in managing cybersecurity , information security , and compliance to safeguard our customers' digital environments. As we continue to grow, we are seeking skilled professionals to join our SOC Team . If you are passionate about information technology and eager to make a difference, we invite you to be part of our journey! Role Overview: A SOC-Analyst is the first line of defence in a Security Operations Center, responsible for monitoring, detecting, and responding to security incidents in real-time. Key Responsibilities: Monitoring & Alerting Use SIEM and EDR tools to continuously monitor system alerts and network traffic. Identify suspicious activities and indicators of compromise (IoCs). Incident Handling Perform initial triage of alerts and determine severity levels. Escalate incidents with clear documentation and context. Threat Investigation Investigate alerts for root causes and determine actionable steps. Analyze phishing attempts, flagged URLs, and suspicious file attachments. Documentation & Reporting Maintain detailed incident logs and generate regular security activity reports. Assist in creating playbooks and refining response workflows. Collaboration Work with IT teams to remediate vulnerabilities and support compliance audits. Participate in war-room discussions during critical incidents. Analytical Thinking Root cause analysis for distinguishing false positives from genuine threats. Ability to correlate data from diverse sources to identify complex attack vectors. Threat Intelligence Integration Leverage threat intelligence feeds to compare alerts with known signatures. Identify emerging threats and communicate insights to senior analysts. Technical Expertise Hands-on experience with SIEM platforms (e.g., Splunk, QRadar) and EDR tools (e.g., CrowdStrike, Carbon Black). Basic scripting knowledge for automating repetitive SOC tasks. Adaptability & Learning Stay updated on the latest cyber threats, tools, and techniques. Contribute to continuous improvement of SOC processes and detection capabilities. Interpersonal Skills Strong communication skills for effective coordination with cross-functional teams. Mentorship of junior team members to foster team growth and resilience. Qualifications: Education: - Tech degree or equivalent (B. Tech/MCA/BCA/M.Tech)] Required Key Skills Key Tools & Hands-on Experience Technical Proficiency Familiarity with SIEM platforms (Splunk, Azure Sentinel) and EDR tools (Microsoft Defender, Sentinel One). Basic understanding of IDS/IPS, vulnerability scanning tools (Nessus, Qualys), and packet analysis tools (Wireshark). Firewalls and Network Security Solid understanding of TCP/IP, DNS, DHCP, ARP, HTTP/HTTPS, and other protocols. Knowledge of packet capture and analysis tools like Wireshark or tcpdump. Operating Systems Windows: Event logs, registry analysis, PowerShell basics. Linux/Unix: Command-line utilities, syslogs, and basic shell scripting.( Bash , Python, etc ) Active Directory (AD) Vulnerability Management Basic understanding of vulnerability scanning tools like Nessus, Qualys, or OpenVAS. Knowledge of collecting and analyzing evidence (e.g., memory dumps, disk images). Certification: - Mandatory: Certified Ethical Hacker (CEH) Preferred: CompTIA Security+, Certified SOC Analyst (CSA), or GSEC. Communication Skills: Strong communication and documentation skills, with the ability to work collaboratively with other teams. Problem-Solving Ability Strong analytical and troubleshooting skills to address complex security incidents effectively. Shift Flexibility:- Willingness to work in shifts, including weekends and off-hours if required. __________________________________________________________________________________ To Apply: Are you an experienced IT professional with a passion for tackling complex challenges and enhancing information security and cybersecurity? If you're driven to make a meaningful impact, we want to hear from you! Submit your resume and a cover letter showcasing your relevant experience and why you're the ideal candidate for the SOC-Analyst role at ZyBiSys . We look forward to welcoming you to our team!
Role Overview: We are seeking a Technical Product Manager to lead and manage the entire software product development lifecycle from concept to delivery. This role is hands-on and requires a strong engineering background in backend development and modern data technologies, with demonstrated experience in building and delivering complex software products. You will work closely with internal stakeholders, developers, QA, and DevOps teams to ensure each product is planned, developed, tested, and released with precision. Key Responsibilities: Project & Product Lifecycle Management Lead and manage the full product development lifecycle: planning, requirement gathering, validation, estimation, development, testing, and release. Collaborate with stakeholders to define product scope, technical feasibility, and delivery timelines. Conduct technical validation of requirements, helping guide architecture and technology decisions. Own project budgeting, resource allocation, and delivery tracking. Establish and manage sprint plans, task assignments, and ensure timely execution across development teams. Engineering Oversight & Technical Leadership Provide technical leadership to the software development team in: - Node.js, Express.js, React.js, MongoDB, Radis DB - Time-series databases (e.g., OpenSearch, ClickHouse, or Cassandra) experience with any one is required - RESTful API development, WebSocket-based communication Basic understanding of AI/ML concepts and how they integrate into modern applications Assist in code reviews, technical issue resolution, and performance optimization Ensure architectural alignment with business and scalability goals. Process Governance & Delivery Assurance Manage task tracking, sprint velocity, QA cycles, and release planning. Implement robust bug tracking, test coverage reviews, and UAT readiness. Oversee the successful delivery of software builds, ensuring they meet quality and timeline expectations. Prepare and maintain project documentation and release notes. Stakeholder Communication & Reporting Serve as the single point of contact between engineering and leadership for project progress, blockers, and releases. Provide weekly progress reports, metrics, and risk escalations. Facilitate cross-functional communication with QA, DevOps, design, and support teams. Required Qualifications (Must-Have Skills) 6 - 10 years of experience in software product development, including 3+ years in a product/project management or technical lead role. Strong hands-on experience in Node.js, Express.js, React.js and MongoDB. Experience with at least one time-series database (OpenSearch, ClickHouse, or Cassandra). Solid understanding of RESTful APIs, WebSocket protocols, and microservice development. Familiarity with core AI/ML concepts and integration patterns in modern applications. Proven success in delivering at least two software products end-to-end to enterprise or mid-market clients. Strong understanding of Agile/Scrum, sprint planning, backlog grooming, and release cycles. Preferred Skills Experience in building SaaS-based platforms, monitoring tools, or infrastructure management products. Familiarity with cloud hosting environments (AWS, GCP, Azure) and DevOps practices (CI/CD pipelines, Docker/K8s). Exposure to observability stacks, log monitoring, or AI/MLOps products. Working knowledge of QA automation and performance testing tools. Key Attributes Strong ownership and execution mindset. Ability to balance technical depth with product vision. Excellent communication, task management, and stakeholder coordination skills. Comfortable working in fast-paced, evolving product environments.
Account Manager Client Relationship Management: Build and maintain strong, long-lasting relationships with clientsSales Strategy Development: Develop and implement strategic sales plans to achieve company goals Account Growth: Identify and grow opportunities within assigned accounts Negotiation and Closing: Negotiate contracts and close agreements to maximize profits Customer Needs Analysis: Understand customer needs and provide appropriate IT solutions Performance Metrics: Track and analyze key account metrics, such as sales results and forecasts Collaboration: Work closely with internal teams, including marketing, support and product development, to ensure customer satisfaction Problem Resolution: Handle customer complaints and provide solutions to ensure a high level of customer satisfaction Reporting: Prepare regular reports on account status and sales performance ,requirment:Experience: At least 4 years of experience in IT services/products sales Experience handling BFSI/Fintech clients would be an added advantage Education: Bachelors degree in business administration, Marketing, or a related field MBA would be an added advantage Communication Skills: Excellent verbal and written communication skills Negotiation Skills: Strong negotiation and closing skills Technical Knowledge: Familiarity with IT industry, including software, hardware,networks, and data centers Analytical Skills: Ability to analyze sales data and metrics Customer Focus: Strong customer service orientation Team Player: Ability to work collaboratively with cross-functional teams Problem-Solving Skills: Strong problem-solving and conflict resolution skills , skill:[] , location:"" , locationsAndNoOfPositions:[{
Role Objective: To ensure that Zybisys remains compliant with all applicable regulatory, legal, and internal cybersecurity policies. This role involves managing compliance frameworks such as ISO 27001, CSCRF, CERT-In, RBI, and SEBI; coordinating audits; conducting risk assessments; and supporting the continuous improvement of Zybisyss Information Security Management System (ISMS). Role & responsibilities Compliance Management: Ensure organizational adherence to regulatory and cybersecurity compliance frameworks including ISO 27001, SEBI-CSCRF, RBI, CERT-In, and others. Policy Governance: Maintain, update, and enforce internal cybersecurity and risk policies. Risk Assessment: Identify, assess, and mitigate information security risks across the organization. Training & Awareness: Develop and deliver information security awareness programs and training sessions. Customer, Vendor & Asset Compliance: Ensure compliance from third-party vendors and internal assets with organizational security policies. Audit Preparation & Coordination: Prepare for internal and external audits; coordinate with auditors; ensure closure of audit findings. Reporting & SOP Creation: Develop and maintain necessary documentation including reports, procedures, and SOPs. Customer Audit Handling: Manage and support customer-driven compliance assessments and audits. Internal Audit Handling: Drive internal audit programs for continuous compliance monitoring. ISO & ISMS Implementation: Support the implementation and maintenance of ISO 27001 standards and overall ISMS processes. ISO Training & Execution: Facilitate internal training sessions on ISO standards and ensure compliance execution across teams. Preferred candidate profile Education: Bachelor's degree in Computer Science, IT, Cybersecurity, or a related field. Experience: 2-3 years in cybersecurity, risk, or IT compliance roles. Certifications (Preferred): ISO 27001 LA/LI CISA Other relevant cybersecurity certifications Familiarity With: SEBI-CSCRF RBI Guidelines CERT-In Regulations SOC2, GDPR Tools & Tech: GRC tools Microsoft Excel Audit tracking tools SIEM log evidence collection tools Soft Skills: Excellent documentation and report-writing abilities Strong verbal and written communication Ability to coordinate audits and work cross-functionally
Job Title: SOC Manager Location: Bangalore Department: Security Operations Center About Zybisys : At Zybisys, we are dedicated to providing top-tier cybersecurity services to our clients. We are looking for a skilled and experienced SOC Manager to lead our Security Operations Center (SOC) team in supporting customer onboarding, service implementation, continuous monitoring, and ensuring compliance with industry standards Role Overview: The SOC Manager will oversee the implementation, monitoring, and management of security operations for multiple clients. This role requires managing customer SOC services, ensuring timely onboarding, continuous monitoring, and compliance with security standards. You will lead the team in incident detection, response, and mitigation while ensuring the highest level of customer satisfaction. Key Responsibilities: SOC Operations Leadership: Lead and manage SOC operations for multiple client accounts, ensuring seamless service delivery, compliance, and performance. Client Onboarding & Implementation: Oversee the onboarding of new clients to the SOC service, ensuring smooth implementation of security protocols, tools, and monitoring systems. Incident Detection and Response : Supervise the detection, response, and remediation of security incidents for clients, providing detailed analysis and post-incident reviews. Continuous Monitoring & Threat Intelligence: Ensure the continuous monitoring of client systems for vulnerabilities, utilizing modern SIEM tools, intrusion detection/prevention systems (IDS/IPS), and other security technologies to proactively defend against emerging threats. Compliance & Reporting: Ensure SOC operations meet industry standards (e.g., GDPR, HIPAA, PCI-DSS) and regularly update clients on security posture through reports and executive briefings. Team Leadership & Mentorship: Lead, train, and mentor SOC team members, fostering continuous learning and certifications. Security Automation: Drive initiatives to automate security operations and reduce response time through SOAR tools and other technologies. Cross-Functional Collaboration: Work closely with clients, IT teams, and external vendors to ensure security is integrated into all systems, applications, and workflows. Key Skills and Qualifications: Certifications: CISSP, CISM, CEH, CTIA, CCSP or similar. Experience: Minimum 10+ years of experience in cybersecurity, with at least 5+ years in a leadership or managerial role within a SOC or security operations environment. Proven experience in client onboarding, security monitoring, and compliance. Technical Expertise: Hands-on experience with SIEM tools (Splunk, IBM QRadar), IDS/IPS, firewalls, EDR, and other security technologies. Leadership & Communication: Strong leadership, management, and communication skills, with the ability to present technical information to non-technical stakeholders. Analytical Skills: Strong problem-solving abilities and experience in conducting root cause analysis and developing action plans post-incident. Preferred Skills: Experience with cloud security (AWS, Azure, Google Cloud). Familiarity with security frameworks (ISO 27001, NIST, SOC 2 TYPE-2, PCI-DSS, GDPR). Experience with red teaming, penetration testing, and vulnerability assessments. Why Join Zybisys? Zybisys offers an exciting and dynamic work environment where you can contribute to innovative cybersecurity services. Join us to lead a team that supports clients with their security needs while growing your career in the cybersecurity industry.
Job Title: SOC Manager Location: Bangalore Department: Security Operations Center About Zybisys : At Zybisys, we are dedicated to providing top-tier cybersecurity services to our clients. We are looking for a skilled and experienced SOC Manager to lead our Security Operations Center (SOC) team in supporting customer onboarding, service implementation, continuous monitoring, and ensuring compliance with industry standards Role Overview: The SOC Manager will oversee the implementation, monitoring, and management of security operations for multiple clients. This role requires managing customer SOC services, ensuring timely onboarding, continuous monitoring, and compliance with security standards. You will lead the team in incident detection, response, and mitigation while ensuring the highest level of customer satisfaction. Key Responsibilities: SOC Operations Leadership: Lead and manage SOC operations for multiple client accounts, ensuring seamless service delivery, compliance, and performance. Client Onboarding & Implementation: Oversee the onboarding of new clients to the SOC service, ensuring smooth implementation of security protocols, tools, and monitoring systems. Incident Detection and Response : Supervise the detection, response, and remediation of security incidents for clients, providing detailed analysis and post-incident reviews. Continuous Monitoring & Threat Intelligence: Ensure the continuous monitoring of client systems for vulnerabilities, utilizing modern SIEM tools, intrusion detection/prevention systems (IDS/IPS), and other security technologies to proactively defend against emerging threats. Compliance & Reporting: Ensure SOC operations meet industry standards (e.g., GDPR, HIPAA, PCI-DSS) and regularly update clients on security posture through reports and executive briefings. Team Leadership & Mentorship: Lead, train, and mentor SOC team members, fostering continuous learning and certifications. Security Automation: Drive initiatives to automate security operations and reduce response time through SOAR tools and other technologies. Cross-Functional Collaboration: Work closely with clients, IT teams, and external vendors to ensure security is integrated into all systems, applications, and workflows. Key Skills and Qualifications: Certifications: CISSP, CISM, CEH, CTIA, CCSP or similar. Experience: Minimum 10+ years of experience in cybersecurity, with at least 5+ years in a leadership or managerial role within a SOC or security operations environment. Proven experience in client onboarding, security monitoring, and compliance. Technical Expertise: Hands-on experience with SIEM tools (Splunk, IBM QRadar), IDS/IPS, firewalls, EDR, and other security technologies. Leadership & Communication: Strong leadership, management, and communication skills, with the ability to present technical information to non-technical stakeholders. Analytical Skills: Strong problem-solving abilities and experience in conducting root cause analysis and developing action plans post-incident. Preferred Skills: Experience with cloud security (AWS, Azure, Google Cloud). Familiarity with security frameworks (ISO 27001, NIST, SOC 2 TYPE-2, PCI-DSS, GDPR). Experience with red teaming, penetration testing, and vulnerability assessments. Why Join Zybisys? Zybisys offers an exciting and dynamic work environment where you can contribute to innovative cybersecurity services. Join us to lead a team that supports clients with their security needs while growing your career in the cybersecurity industry.
Job Overview: As Senior UI/UX Designer at Zybisys, you'll be responsible for collecting and translating user insights into delightful experiences. Ultimately, youll create both functional and visually appealing features that address our customers' needs. You will use your creativity and eye for design along with your technical knowledge to develop great experiences. You'll work with product manager and our development team. Together you'll deliver UI mockups, prototypes, MVPs and final products. In this role, you'll have the privilege of being the voice of our customers. You'll translate their needs into user-friendly designs and have a direct impact on the customer's user-experience. Responsibilities Strong sense of aesthetics, including an understanding of color theory, typography, layout, and visual hierarchy. Knowledge of interaction design principles and the ability to create intuitive and engaging user interfaces. Ability to think outside the box and come up with innovative design solutions. Understanding of branding principles and the ability to create designs that align with the companys brand identity. Strong verbal and written communication skills to convey design ideas clearly to stakeholders, team members, and clients Ability to work effectively in a team environment, collaborating with product managers, developers, and other stakeholders Ability to understand and relate to the needs, pain points, and behaviors of users to design user-centered solutions Strong analytical and problem-solving skills to identify design issues and come up with effective solutions Ability to lead large and complex projects. Requirements Bachelor’s degree in graphic design, Computer Science, or any other related field. Proven work experience of minimum 5+ years in UI/UX design experience for digital products or services. Strong in time management & Team handling experience Experience working in Agile or Scrum environments, collaborating with cross-functional teams Commitment to staying updated with the latest design trends, tools, technologies, and best practices. Certification in UI/UX design, human-centered design, or AI-integrated design tools is an added advantage. Skills Proficient in translating requirements into workable wireframes and prototypes based on style guides, design systems, and established design patterns. Familiarity with HTML, CSS, and JavaScript is essential for close collaboration with developers in building customer-centric applications. Experienced in creating responsive designs that work seamlessly across various devices and screen sizes. Skilled in using tools like UserTesting, Hotjar, and Crazy Egg for conducting user research and usability testing. Proficient with design tools such as Figma, Adobe XD, Sketch, Illustrator, Photoshop, Marvel, and Overflow, with a strong understanding of responsive design principles and prototyping workflows. Experienced in conducting user research and translating insights into actionable design decisions. Skilled in leveraging Figma’s AI Wizard, Adobe Firefly, and Copy.ai to blend automation and creativity for crafting intuitive user experiences.
About the Role We are looking for an experienced L3 Network & System Engineer to manage, configure, and optimize enterprise network and system infrastructure. The ideal candidate should have a strong background in networking, server administration, automation, virtualization, and scripting . This role also requires leadership skills to guide a small team and ensure smooth IT operations. Key Responsibilities Network & Security Management Configure, troubleshoot, and maintain routers, switches, and firewalls (Cisco, Juniper, Fortinet, Palo Alto). Manage VPNs, load balancers, and network security protocols . Monitor and enhance network performance, availability, and security . Server Administration Manage and maintain Windows Server (Active Directory, DNS, DHCP, IIS) . Administer Linux servers (CentOS, Ubuntu, RHEL) including security hardening. Perform patch management, backups, and performance tuning . Infrastructure as Code & Automation Implement Infrastructure as Code (IaC) using Terraform and Ansible . Automate system provisioning, configuration, and monitoring. Virtualization & Cloud Manage VMware, KVM, OpenStack , or similar virtualization platforms. Deploy and optimize virtual machines, containers (Docker, Kubernetes) . Scripting & Troubleshooting Develop scripts in Bash, Python, or Perl for automation and monitoring. Troubleshoot complex system and network issues efficiently. Team Leadership & Coordination Lead and mentor a small team of engineers. Ensure proper documentation and best practices are followed. Coordinate with cross-functional teams for IT projects. Incident Management & Escalation: Lead incident management for critical infrastructure-related issues, ensuring minimal downtime. Coordinate with vendors and internal teams for escalation and faster issue resolution. Provide post-incident reviews and documentation of corrective actions. Conducting regular Knowledge Transfer (KT) sessions to train and support L1 and L2 team. Required Skills & Qualifications Experience: Minimum 5+ years in network/system administration. Technical Expertise: Deep knowledge of networking, firewalls, and security best practices . Strong expertise in Windows & Linux server administration . Hands-on experience with Ansible, Terraform, and automation scripting . Proficiency in VMware, KVM, OpenStack, or similar virtualization platforms . Strong scripting skills in Bash, Python, or Perl . Certifications (Preferred, Not Mandatory): CCNP, RHCE, MCSE, AWS/Azure certifications are a plus. Leadership & Communication: Ability to lead a small team , collaborate across departments, and document technical processes. Why Join Us? Work with cutting-edge infrastructure & automation tools . Be part of a dynamic team with leadership opportunities . Exposure to large-scale enterprise environments . Competitive salary, rotational shift benefits, and career growth opportunities .
L1 IT Infra Support Assist in setting up and installing servers, switches, routers, and other datacenter equipment according to guidelines Mount servers and devices in racks, connect power and network cables, and ensure everything is organized according to standard practices Track and update records for all datacenter assets, including servers, cables, and peripherals, to keep an accurate inventory Use monitoring tools to check the health status of datacenter hardware, power systems, cooling units, and network devices Monitor environmental factors like temperature, humidity, and airflow, ensuring they stay within prescribed limits to prevent equipment overheating Check power supply systems, UPS units, and backup generators, confirming they are functional and prepared for use in case of power failure Perform initial diagnostics on equipment that shows warning or error signs, such as checking connections, cables, and power Log incidents accurately, recording issue details and steps taken, and communicate with higher-level teams for further action Recognize issues that require advanced expertise and escalate them to L2 or L3 teams as necessary, particularly for network or hardware failures Manage and organize network and power cables, ensuring they are correctly labelled, secured, and arranged for efficient maintenance Assist in connecting devices to the network, verifying the connection status, and troubleshooting basic connectivity issues Maintain patch panels, ensuring network connections are correct and organized for efficient troubleshooting and scalability Perform routine checks on equipment health, storage capacity, and performance, identifying and addressing early warning signs Apply firmware updates or basic system patches as directed, ensuring systems are up to date Monitor backup systems and procedures to ensure data is being correctly backed up and stored as per policy Enforce datacenter access protocols, ensuring only authorized personnel enter the facility Record entries and exits of personnel in the datacenter, maintaining an accurate access log for audit and security purposes Report any security concerns, including unauthorized access attempts, equipment tampering, or environmental changes, to relevant security teams Maintain records of datacenter equipment status, incidents, maintenance activities, and changes Provide updates on daily activities, monitoring results, and any incidents that occurred during shifts Update procedural documentation as needed, ensuring instructions for basic troubleshooting, equipment setup, and maintenance tasks are clear and accessible Answer calls, respond to tickets, and assist users with routine questions and requests Educate users on basic IT procedures, such as connecting to the network, using remote access tools, and resetting passwords Document and communicate the steps taken to resolve issues, providing status updates to users Use monitoring tools to track the health of systems and networks, identifying issues before they impact users Gather and review logs from various sources to assist in identifying and resolving incidents Report recurring or unusual issues to L2 teams, providing details to help with further diagnosis Log all support requests into the ticketing system, updating status and recording steps taken to resolve issues Maintain accurate records of issues, resolutions, and any workarounds used to assist with similar issues in the future Refer to the knowledge base for solutions and, if needed, contribute by updating entries with newly resolved issues Perform routine tasks like software updates, virus scans, and hardware checks to ensure equipment is functioning properly Follow standard procedures for data privacy, security policies, and user authentication to maintain compliance Monitor and report inventory levels for IT assets such as peripherals and backup equipment Provide support for remote employees by helping them troubleshoot connectivity and software issues via remote desktop tools Assist remote users with password resets, login issues, and permissions, ensuring they can access necessary resources Guide remote users in connecting to VPNs and accessing shared resources securely ,requirment:Tech degree or equivalent (B Tech/BCA/BE or similar), Graduated after 2022 Certification in cloud technologies, networking, or DevOps is an advantage Willingness to work in shifts and provide support during weekends or off-hours as needed Strong problem-solving skills and excellent communication abilities ,skill:Familiarity with servers, storage devices, network switches, and UPS systems, Understanding of hardware components, operating systems (Windows, macOS, Linux), basic networking (TCP/UDP protocols), and commonly used applications Ability to lift and move heavy equipment and handle physical setup tasks safely Basic troubleshooting abilities to handle common hardware and connectivity issues Ability to troubleshoot straightforward issues, analyze symptoms, and provide quick fixes, Familiarity with network routing protocols (static and dynamic) and switching protocols Precision in cabling, documentation, and monitoring, ensuring all details are accurately recorded Clear communication with users, both in documentation and real-time support, to ensure users understand solutions A customer-focused approach, with patience and an ability to work under pressure Understanding of security and compliance protocols for handling sensitive equipment and information in a datacenter environmentAbility to handle multiple tickets or issues simultaneously while ensuring timely response and resolution ,
As an R&D Engineer, you will explore emerging technologies, develop proof-of-concepts, and collaborate across teams to design and prototype innovative software solutions Youll contribute to system optimization, scalability, and reliability while staying up to date with advancements in AI/ML, cloud, and modern development practices Conduct research and proof-of-concept development on emerging technologies and frameworks Collaborate with the engineering and product teams to design innovative software solutions Contribute to R&D projects focused on performance optimization, scalability, and system reliability Build and maintain prototypes, tools, and experimental platforms to validate ideas Participate in brainstorming sessions and technical design reviews Evaluate and recommend new tools, libraries, and practices that can enhance development efficiency Develop and maintain backend and frontend components using Node js, Python, and React Work closely with infrastructure and network teams to test and implement research outcomes Document findings, experimental results, and technical recommendations clearly Assist in troubleshooting and performance tuning at the system and application levels Learn and apply best practices in secure and scalable software development Maintain a continuous learning attitude to explore advancements in AI/ML, cloud computing, and system design ,requirment:Experience 0-1 Year(2024 and 2025 Pass out )Proficient in one or more of the following: Node js, Python, React, MongoDB, OpenSearch Basic knowledge of AI/ML libraries and their applications Good understanding of Linux and Windows operating systems Familiarity with networking fundamentals (e g , TCP/IP, DNS, firewalls, load balancing) Strong logical and analytical thinking Excellent written and verbal communication skills in English Ability to self-learn and stay updated with the latest industry trends Enthusiasm for experimentation and continuous improvement,skill:AI/ML, Node js, Python, React, MongoDB, Linux OS, Networking,advantage:Hands-on experience with cloud platforms (AWS, Azure, OpenStack, etc) Certifications like RHCE, AWS Certified, CCNA, Kubernetes, etcExposure to DevOps tools (Docker, Kubernetes, Ansible, Jenkins, CI/CD pipelines) Understanding of cybersecurity principles and secure coding practices Experience with Golang or other backend languages ,
Inside Sales Representative Conduct outbound calls to prospective clients to generate leads and qualify prospects Build and maintain strong relationships with existing and potential clients through proactive communication Understand the needs and pain points of clients and effectively communicate how Zybisys products and services can address their requirements Collaborate with the Field sales team to develop and implement strategies for achieving sales targets and objectives Utilize CRM software to track sales activities, update client information, and generate reports Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities Upsell additional products or services to existing clients based on their needs and preferences Provide timely and accurate information to clients regarding product features, pricing, and technical specifications Regularly review and analyze personal performance metrics against sales targets, seeking areas for improvement Work closely with the marketing team to support promotional campaigns and initiatives Attend industry events and webinars to expand professional networks and stay informed about market developments Demonstrate a high level of professionalism, integrity, and enthusiasm in all interactions with clients and colleagues , requirment:Bachelors degree in business administration, Marketing, or a related field Proven track record of success in inside sales, with experience in IT services Experience in fintech domain would be added advantage Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients Excellent listening skills and the ability to understand clients needs quickly and effectively Proficiency in using CRM software and other sales tools to manage leads and opportunities Ability to work independently and as part of a team in a fast-paced environment Results-driven mindset with a focus on achieving and exceeding sales targets Adaptability and willingness to learn new technologies and industry trends Prior experience in upselling or cross-selling products or services Strong organizational skills and attention to detail ,skill:Communication SkillsListening SkillsSales StrategySales Lead GenerationInterpersonal SkillsUpsellingCross SellingTeam CoordinationMarket ResearchCrm SoftwareOrganizational DevelopmentProfessional Communication,
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