Academic Counsellor

Job Description

Job Title: Appointment Specialist Company: Suraasa Location: Noida - 201305 Compensation: ₹5,00,000 per annum + Incentives Experience: 3 Months 2 years Industry: EdTech / Inside Sales About Suraasa: we are on a mission to transform the global teaching landscape by helping educators upskill, grow, and access better career opportunities worldwide. We are an EdTech company focused on empowering teachers through structured learning programs and career support. Role Overview We are looking for dynamic and result-driven. Appointment Specialists (Junior Inside Sales Professionals) to join our fast-paced sales team. This role involves generating qualified meetings via telecalling, building relationships with potential customers, and working closely with counsellors to improve conversion rates. It also offers a fast-tracked growth path based on performance and leadership potential. Key Responsibilities Cold call prospective clients and increase outreach via telecalling Build strong product knowledge and clearly articulate value propositions to customers Pre-qualify leads and route them to senior counsellors based on customer profiles Counsel certain segments of customers and help them understand how Suraasa can support their career Improve show-up rates by maintaining rapport and follow-ups with leads Use CRM tools daily to manage lead pipeline and ensure timely updates Achieve and exceed monthly targets Gather post-sale feedback to improve customer experience and encourage referrals Participate in brainstorming sessions for new sales strategies and customer engagement approaches Qualification Criteria: Graduate (Freshers or professionals with 3 Months to 2 years of experience in telesales, counselling, or customer service roles) Must have been among the top 5% academically in school and college Excellent verbal communication and fluent English skills Strong negotiation, objection-handling, and time-management skills Tech-savvy; comfortable using CRM tools, MS Office/Google Workspace Self-motivated, team player, and professional in approach Growth Opportunity This is a performance-based role that offers rapid career progression into senior counselling and business development roles, based on results and leadership capabilities.