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Description
Company Description SNVA Group is a diversified organization operating in sectors like IT & ITES, Financial Services, Travel, Fashion, Education, Media, Retail, and E-Commerce. With a focus on maximizing business value, SNVA provides solutions tailored to specific needs across all segments. The company is dedicated to consolidating and expanding its businesses through strategic investments and geographical expansion. Key Responsibilities: Program Coordination & Support: Assist in the development and delivery of academic programs and courses, including scheduling, resource allocation, and coordination of academic events. Serve as a primary point of contact for students, faculty, and staff regarding academic program inquiries, issues, and updates. Coordinate with academic departments to ensure that all course materials, syllabi, and assessments are up to date and available to faculty and students. Academic Scheduling & Logistics: Manage the scheduling of classes, lectures, assessments, and academic events, ensuring alignment with the overall academic calendar and availability of necessary resources. Oversee room bookings, equipment needs, and faculty assignments in coordination with the academic and administrative teams. Student Engagement & Support: Provide direct support to students throughout the academic program cycle, including answering inquiries about course offerings, registration, deadlines, and program requirements. Monitor student progress and provide assistance with course selection, academic planning, and graduation requirements. Organize and facilitate orientation sessions, workshops, and other academic support services as needed. Program Monitoring & Reporting: Track and report on key performance indicators (KPIs) related to academic programs, such as student enrollment, attendance, completion rates, and feedback. Maintain up-to-date records on student enrollment, academic performance, and program evaluations. Assist in the preparation of program-related reports, surveys, and other assessments for continuous improvement. Communication & Collaboration: Ensure effective communication between faculty, students, and academic leadership, disseminating important information regarding academic deadlines, changes, and updates. Work closely with faculty to ensure that all academic requirements and standards are met, including compliance with institutional policies. Collaborate with other departments (such as student services, admissions, and IT) to ensure the smooth delivery of academic programs. Quality Assurance & Compliance: Ensure that academic programs adhere to relevant academic policies, quality assurance standards, and regulatory requirements. Support accreditation and audit processes by preparing necessary documentation and ensuring compliance with all academic regulations. Technology & Tools: Utilize academic management systems, Learning Management Systems (LMS), and student information systems to support program administration, track student progress, and generate reports. Assist in the integration of new academic technologies or process improvements to enhance the student experience and program effectiveness. Key Requirements: Education: A bachelor’s degree in education, business administration, management, or a related field. A postgraduate qualification in education or program management is a plus. Experience: Minimum of 2 years of experience in academic program coordination, educational administration, or a related role within a higher education environment. Knowledge & Skills: Strong understanding of academic program management, course scheduling, and student support services. Proficiency with Learning Management Systems (LMS) and student information systems (e.g., Blackboard, Moodle, Banner). Strong communication skills, both written and verbal, with the ability to interact effectively with students, faculty, and other stakeholders. Excellent organizational and time-management skills, with the ability to prioritize multiple tasks and meet deadlines. Familiarity with UK academic regulations, grading systems, and accreditation processes is a plus. Work Schedule: Availability to work UK business hours (typically 9 AM to 5:30 PM GMT) is essential. Key Competencies: Attention to Detail: Ability to manage multiple program elements simultaneously, ensuring accuracy in scheduling, reporting, and student tracking. Problem-Solving: A proactive approach to identifying and resolving academic or logistical challenges in a timely manner. Collaboration: Ability to work effectively in a team-oriented environment, collaborating with faculty, staff, and students. Adaptability: Ability to quickly adapt to changing academic needs or shifts in program priorities. Customer Focus: Providing excellent service to students and faculty, with a focus on creating a positive academic experience. Job Location: Noida Shift time: 1 PM - 10 PM IST Show more Show less
