At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. In digital assurance at PwC, you will focus on providing assurance services over clients' digital environment, including processes and controls, cyber security measures, data and AI systems, and their associated governance, to help organisations and their stakeholders build trust in their technology while complying with relevant regulations. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree(s) Chartered Accountant/CPA or Equivalent or, Certified Information Systems Auditor (CISA) or Bachelor’s degree in accounting, Finance, Management Information Systems, Management Information Systems & Accounting, Computer and Information Science, Computer and Information Science & Accounting, Information Science, Economics, Economics and Finance, Economics and Finance & Technology, Business Administration/Management, Engineering, Accounting & Technology, Technology Mathematics, Statistics, Mathematical Statistics, and/or other relevant degree Certification required: CISA / CPA / CA (Charted Accountant) Minimum Years of Experience: 7+ years of relevant experience Preferred Knowledge/Skills Must have MS Dynamics experience. Familiarity with System Development Life Cycle (SDLC) controls. Experience in performing the walkthrough directly with the client for Test of Design, Operating Effectiveness. Experience in testing IT Applications/Automated controls (ITAC) around Business Process such as OTC (order to cash), PTP (procure to Pay), RTR (Record to report) etc. Experience in reviewing and testing the key reports ensuring the risks (completeness & accuracy) related to IPE's (Information Produced by Entity) are addressed Experience in reviewing and testing the Operating System (OS) and Database (DB) controls. Knowledge and understanding of control frameworks such as COSO, internal control principles and related regulations including SOX. Experience in project management to successfully plan, execute, and monitor work Experience creating thought leadership, training, and/or internal guidance would be nice to have. Familiarity with pre-implementation assessment experience, specifically assessing application security and controls. Risk Management experience would be nice to have. Experience coaching/overseeing junior team members. Strong communication skills to effectively collaborate with US-based teams and clients. Flexible working hours to attend meetings based in US time zones. 2+ years of experience in managing engagements and teams in the domains mentioned in the Job Description – Candidates with “Big 4” or equivalent experience would be preferred. Show more Show less

Description Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview The Lead Application Support Engineer is responsible for supporting the D365 application users. The position focuses on Tier1 user support in D365 CE and FnO applications. The position act as the Second point of contact for application user for any issue or challenge. What you’ll do as the Lead Application Support Engineer: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extensive experience with Dynamics 365 Finance and Operations and/or Customer Engagement, whether as an end-user, support role, or developer. Mastery of order-to-cash (O2C) and procure-to-pay (P2P) processes, with comprehensive knowledge in areas such as sales order management, pricing, finance, O2C, P2P, and tax. Exceptional troubleshooting skills, with the capability to apply learned solutions to new challenges and a meticulous attention to detail. Oversee the support playbook and continuously seek advancements in automation and issue prevention. Proficient in developing new runbooks or modifying processes based on data-driven decisions. Ensure quality checks on knowledge base articles for future reference and maintain quality control on ticket closure. In-depth understanding of key support metrics and KPIs. Advanced SQL skills for writing queries. Adept at learning business processes and application functionality. High proficiency in D365 Finance and Operations and Customer Engagement modules. Record, resolve, and escalate support issues as necessary. Conduct thorough Root Cause Analysis (RCA) on critical issues. Lead scrum meetings and ensure delivery of high-quality fixes with effective sprint planning. What You Will Bring To The Team BE/ BA/BS in Computer Science, or in any related field 7-12 years required of experience in D365 user or as a support role. Knowledge on CICD/Devops, SDLCs, QA methodologies is added advantage. Exp in EDI is must. Knowledge on Azure , Monitoring, Observability is added advantage. Fast learner and good problem-solving skills Good oral and written communication skills Ability to manage multiple users and systems Team player & Consider it done mindset. Background in D365 F&O and CE preferred Zones offers a comprehensive Benefits package. While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own teams. We offer a competitive compensation package where our team members are rewarded based on their performance and recognized for the value, they bring into our business. Our team members enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life, flexible leave policy to balance their work life. At Zones, work is more than a job – it's an exciting careers immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Show more Show less

We are looking for a Senior Technical Program Manager to join our team in one of today’s most exciting technologies. Bloom Energy is the leading force in transforming the way energy is generated and delivered. We are driving toward the parallel goals of growing a dynamic and forward-thinking company while creating a positive impact on our environment. Our company is filled with smart and innovative thinkers and doers, and we never stop striving to improve our technology, to expand and improve our company performance, and to develop and support the many talented employees that serve our mission. The Bloom India team works on cutting edge product and component testing, characterization component and vendor development. We are growing rapidly and taking on larger development responsibilities and are looking for a hands-on Program Manager with a strong technical background. This person will take end-to-end ownership of their projects, including stepping in to cover for resource and capability gaps. (S)he should be a good communicator and comfortable working across time zones with counterparts in the US and other countries. Location: This position will be based in Juinagar, Navi Mumbai Role and Responsibilities: Responsible for Project management of multiple critical projects Requirements & milestones definition Project Schedule Budget and Staffing Risk assessment & FMEA Stakeholder and vendor management Skills and Experience: Bachelor’s in Mechanical/Chemical Engineering 10+ years experience, including 5+ years as a Project/Program Manager working on hardware products Knowledge of Design, GD&T, Electrical/Mechanical Components, Plumbing/Piping Project management tools Show more Show less

Description Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview The Application Support Specialist is responsible for supporting the D365 application users. The position focuses on Tier1 user support in D365 CE and FnO applications. The position act as the first point of contact for application user for any issue or challenge. What You’ll Do As The Application Support Engineer The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience working with Dynamics 365 Finance and Operations and/or CE, either as and end user or support role or a developer role. Experience working in an order-to-cash environment (placing orders, shipping them, invoicing them). Procure-to-pay is acceptable as well. Most of our questions come up around the sales order processing flow, Finance O2C, P2P, Tax. Troubleshooting skills – ability to assess and apply what they have learned in one issue to another issue, attention to detail Ability to work effectively with the next level of support – capturing complete information on the issue before escalating, providing steps already taken in troubleshooting, etc. Ability to write runbook/knowledgebase articles for use in future activities Intermediate to advanced SQL skills for writing queries. Good at learning business processes and application functionality Good/ Moderate proficiency in D365 F&O and CE modules Record and resolve support issues and escalate as required Ensure root causes are identified and appropriately communicated and documented. What You Will Bring To The Team BE/ BA/BS in Computer Science, or in any related field 3-6 years required of experience in D365 user or as a support role. Knowledge on CICD/Devops, SDLCs, QA methodologies is added advantage. Knowledge on Azure , Monitoring, Observability is added advantage. Fast learner and good problem-solving skills Good oral and written communication skills Ability to manage multiple users and systems Team player & Consider it done mindset. Background in D365 F&O and CE preferred Zones offers a comprehensive Benefits package. While we’re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life. At Zones, work is more than a job – it's an exciting careers immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Show more Show less

Position –Assistant Manager FP&A CoE Location – Bangalore Role Profile This role is responsible for financial and commercial support under Infrastructure and Cloud, assisting senior management in achieving budgeted and strategic financial goals. Providing analytical and financial modelling support in the context of a variety of key financial indicators and associated analysis and reporting. Job description : Enabling the senior management to achieve the targeted financial results by providing adequate business and commercial support Work with local & global counterparts to build and provide tools/reports & analysis that effectively address the information requirements of the business finance organization as well as other business counterparts Review work adjacencies to identify and highlight scope of using in-house financial information analytics capabilities to provide fast, actionable & accurate analysis Essential Day-to-Day Responsibilities: Run month end processes including transaction tagging, generating reporting, variance analysis and commentary to forecast and budget across all FSVs Understanding and explaining key variances to budget and forecast in a succinct manner to finance/non finance colleagues Understanding of how contracts should be recognised and ensuring our actuals and forecast match the recognition, and challenging contract assumptions where appropriate Working closely with controllership to identify any issues with accounting recognition of contracts Ensure approrpriate recognition of 3rd party contracts takes place in the GL & advise Engineering teams appropriately Working closely with Procurement/Vendor Management on commercial and financial support of contract renewals Build an understanding of Engineering including the key supplier contracts Analysing contract recognition, and working with the business on maintaining a monthly/FY forecast, highlighting risks and opportunities where appropriate Producing and maintaining reporting including vendor analysis Ensuring actuals align with our internal Profit Centre/Cost Centre structure – working closely with I&C FP&A where appropriate Produce ad-hoc analysis where appropriate Additional Information: Time-zone overlap with global counterparts, as warranted Qualification: Post Graduate - MBA, CA/ICWA Preferably 5+ years post qualification in FP&A and/or management reporting/ decision support, Finance partnering, Business support domains Required Skills: Inquisitive mentality – The want to understand reasoning behind variances. Analysing data, taking a step back and understanding why there are variances and digging deeper to find out more information proactively Ability to analyse and provide insight in a way that is easy to communicate and follow Proactivity – Finding out information and data to aid business decisions Forward looking mentality using data, analysis and insights to form conclusions Continuous improvement, changing processes to make processes more efficient Displays curiosity to understand & partner the business / technology better Experienced professional with in-depth knowledge of technical team or specialism Pre requisite - hands on experience with planning/reporting Systems – Oracle, Business Intelligence, SAP Business Objects, Hyperion and/or other OLAP tools Hands on experience on ERP's like, SAP, Oracle Strong background in data analytics and providing actionable insights Proven track record to work with multiple partners across time zones Excellent Knowledge of MS Excel, MS Word, Power Point and MS Access; familiarity with Visual Basic programming for Excel/Access and Power BI would be a plus Strong interpersonal skills – both written and verbal Excellent analytical and problem-solving skills Self Starter with ability to learn quickly and & work without oversight Great teammate, result oriented and well organized Ability to handle meaningful priorities systematically A curious mentality with an ability to understand business context and envisage business flows Desired Skills: Assessment of workflow to mitigate risk & ability to identify & articulate Vertical & Horizontal adjacencies Proven ability to quickly adapt the following Understanding the business context including an understanding of the products and services offerings and their user profiles Understanding of environment, challenges to business and business strategies and ability Understanding current priorities, areas of focus and initiatives/ internal transformations that impact the business LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Show more Show less

Accounting Manager (US Accounting) - Ahmedabad Job Summary: We are hiring an experienced Accounting Manager specializing in US Accounting to lead service delivery, team operations, and client engagement for our offshore accounting unit in Ahmedabad. This leadership role is ideal for someone who thrives in managing high-volume US-based client accounts while driving accuracy, compliance, and performance across accounting teams. About the Company: Our Client is a global finance and accounting outsourcing firm catering to businesses and CPA firms in the USA, UK, Australia, and India. Known for our commitment to quality, compliance, and client satisfaction, we combine expert talent with cloud-based technologies to transform accounting operations across borders. Location: Ahmedabad, Gujarat, India Key Responsibilities: Manage day-to-day accounting operations for a portfolio of US-based clients (bookkeeping, reconciliations, AP/AR, financial reports) Lead a team of accountants and review their deliverables to ensure timely and accurate reporting Handle client onboarding, SOP setup, and monthly performance reviews Maintain strong client relationships and act as the escalation point for complex accounting or compliance issues Oversee monthly close processes and preparation of financial statements Ensure compliance with US GAAP, IRS requirements, and client-specific accounting policies Mentor junior staff and implement training plans to enhance technical capabilities Collaborate with internal QA and process improvement teams to boost operational efficiency Coordinate with external consultants for audits, tax filings, and payroll reviews Required Qualifications & Skills: Bachelor’s or Master’s degree in Accounting/Finance; CA/CPA (preferred but not mandatory) 5+ years of hands-on US accounting experience, preferably in an outsourcing or CPA firm setup Strong knowledge of QuickBooks Online, NetSuite, Xero, or other cloud-based platforms Proven ability to manage client relationships and a team of 4-10 accountants Familiarity with 1099/W-2 reporting, sales tax, and compliance audits Excellent interpersonal, organizational, and time-management skills Ability to work independently and handle multiple clients across time zones Working Days: Monday to Friday (Evening Shift / Partial US Overlap Required) Salary: ₹9 – ₹14 LPA (Based on experience and performance in interview) Contact Details: For more details on this vacancy, contact us at hire@hiregenie.in _______________________________ HireGenie is a premier Finance Recruitment Consultancy, helping companies and startups find top-tier finance professionals. We operate across India, UAE, Saudi Arabia, and South Africa. 🇮🇳🇦🇪🇸🇦🇿🇦 Until Then, Let's Stay Connected? 👉 Explore latest finance roles and industry insights by following HireGenie on LinkedIn and Instagram . 👉 You can also join our WhatsApp Channel , where we regularly post latest finance job updates, career advice, and exclusive insights into the finance industry. Show more Show less

Job description UK Accountant Location: S.G. Highway, Makarba, Ahmedabad (On‑site) Shift: UK time zones Experience: 2–3 years in accounting Key Responsibilities: Prepare and review financial statements in line with UK GAAP/IFRS Manage accounts payable/receivable and general ledger reconciliation Coordinate monthly, quarterly, and year‑end closes Prepare and file UK VAT and tax returns Conduct internal audits and maintain financial controls Support budgeting, forecasting, cash‑flow monitoring Liaise with external auditors and ensure regulatory compliance. Qualifications & Skills: Bachelor’s degree in Accounting/Finance (B.com. M.com) ACCA, CIMA, ACA or equivalent qualification 2–3 years UK or international accounting experience Strong knowledge of UK accounting standards and tax laws Proficiency in accounting software (e.g., Sage, QuickBooks, Xero) and advanced Excel Excellent analytical, organizational, and communication skills Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹70,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Monday to Friday UK shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Experience: Accounting: 1 year (Required) total work: 1 year (Preferred) Location: Ahmedabad, Gujarat (Required) Work Location: In person

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. At Persistent, we embrace diversity to unlock everyone's potential. Our programs empower our workforce by harnessing varied backgrounds for creative, innovative problem-solving. Our inclusive environment fosters belonging, encouraging employees to unleash their full potential. For more details please login to www.persistent.com About The Position We are looking for an AWS architect to build and integrate software products to meet specific needs. You will integrate hardware and software products for excellent performance outcomes. You will also explain the architecture of an application to other departments or team members for the delivery of a more effective system. What You?ll Do Study existing technology landscape and understand current application workloads Understand and document technical requirements from clients Define migration strategy to move application to cloud Develop architecture blueprints and detailed documentation. Create a bill of materials, including required Cloud Services (such as EC2, S3 etc.) and tools Design the overall Virtual Private Cloud VPC environment including server instance, storage instances, subnets, availability zones, etc Design the AWS network architecture including VPN connectivity between regions and subnets Design the HA / DR strategies Set up process, services, and tools around cloud Oversee build of the environment Execute migration plan Leverage appropriate AWS services Validate the environment to meets all security and compliance controls. Expertise You?ll Bring Certification on AWS architecture (Preferable) Assessing clients? workloads and technology landscape for Cloud suitability, develop business case and Cloud adoption roadmap Defining new architectures and ability to drive project from architecture standpoint Provisioning and spinning up AWS clusters Building scalable production systems (load balancers, Memcached, master / slave architectures) Key AWS services like EC2, S3 etc AWS platform and tools Best practices and market trends pertaining to cloud and overall industry to provide thought leadership (seminars, whitepapers etc.) and how to mentor team to build necessary competence Ability to quickly establish credibility and trustworthiness with key stakeholders in client organization Excellent verbal, written and presentation skills Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage : group term life , personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. Inclusive Environment We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent - persistent.com/careers Show more Show less

Company Overview: Seerist stands at the forefront of threat and risk intelligence, seamlessly fusing state-of-the-art AI technology with expert human analysis in a cloud-based platform. Our mission is to provide preemptive, critical insights that empower the world's preeminent organizations and vital government bodies. We are committed to protecting their people, assets, and operations through proactive threat forecasting, real-time event monitoring, and the strategic contextualization of intelligence. This approach informs and catalyzes decisive action, positioning Seerist as a pivotal ally in navigating today's complex security landscape. About the Role: This full-time role offers an exciting opportunity to join Seerist, a growing company creating the most exciting technology and tools for predictive security analysis on the market. This role will be part of a growing intelligence team focused on ensuring that our clients have verified and breaking information to maintain situational awareness and stay ahead of threats. This role will directly support Seerist's intelligence mission. In this role, you will contribute to providing 24/7 coverage of significant security events around the world. Role and Responsibilities: Identify breaking and significant security incidents around the world and work to rapidly verify these events using Seerist's methodology for inclusion in the client database Write concise, impactful situational summaries on planned and high-impact events Use a range of sources to identify and select other events that match the criteria for inclusion in the database, assisting specific geographic locations, as required Research relevant information on these events, including locations, damage/loss estimates, affected assets, and sectors Collaborate with other colleagues at Seerist and our partners to support the analysis of political, operational, and security risk issues Contribute to other research and quality review tasks, as required Identify trends in data and conduct fundamental data analysis in response to requests from internal and external clients Requirements: Flexibility for occasional weekend shifts to ensure seamless global 24/7 operational coverage Proven research skills in areas relevant to political, security, or operational risk Proficiency using OSINT tools to identify, track, and monitor high-impact events Strong English-language skills with the ability to write short, grammatically correct products with minimal editorial oversight Understanding of political violence and security risks and how they are related to meeting client requirements across a wide range of sectors Proactive collaborator with a global mindset, capable of working across time zones and in dynamic and diverse teams Willingness to learn and receive constructive feedback If required, the ability to modify work schedule to better align with the standard business hours of another geographic region to ensure 24/7 global events coverage Flexibility – we’re a small company that is rapidly evolving to meet client needs Desired Qualifications: Undergraduate degree Practical experience using and applying OSINT tools Fluent in English-language with a high level of proficiency in reading and writing Research proficiency in additional languages (e.g., French, Spanish, Russian or Arabic) Strong communication skills, both written and verbal Strong attention to detail Experience in a similar role in security or intelligence sectors (e.g., GSOC, SOC) Proficiency in a range of computer skills and technologies What Seerist Offers: An opportunity to work in a fast-moving, high-growth SaaS company Strong results-oriented, dynamic and diverse culture Competitive salary Health insurance Hybrid role based out of our office in Delhi Paid time off Tuition reimbursement Professional development stipend Seerist is an equal opportunity employer. Seerist does not discriminate based on race, religion, color, sex, sexual orientation, gender identity, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs. #SNA Show more Show less

Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Registration and Compliance Operations (RCO) group designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. The Program Manager will be the primary liaison between the cross functional teams and will focus on building efficient roadmaps for all our new launches. The person will be responsible for optimizing the project plan, coordinating with varied set of stakeholders, working with tech/UAT team on tech readiness as well as GPSS/GPO/Ops/LXD teams etc. on operational readiness. The role requires someone who can manage multiple tasks/priorities, consistently meet deadlines, is a creative problem solver and a critical thinker coupled with cross-functional communication skills. In addition, we are looking for someone who has a blend of program/project management experience added with experience in tech acumen to scale our tech service offerings in 2024. Key responsibilities associated with this position include the following: Key job responsibilities Demonstrate knowledge of improving processes through Six Sigma / Lean/ methods and can perform complex Analysis when exposed to unstructured and structured data Lead, design, development and deployment of functional world-wide Excellence strategy Work with leadership team to drive critical business initiatives Develop, implement and govern KPIs reporting for the portfolio providing visibility to the milestones and performance across all projects Drive and influence multiple stakeholders on project improvement opportunities Establish and continually improve the consistency, predictability and efficiency of the project delivery by providing leadership guidance and sharing best practices Manage multiple projects requiring frequent communication, organization/time management and problem-solving skills Demonstrate discretion and independence in coordination of project scoping and selection to align with business objectives Communicate across all levels on project and program progress Lead business critical high impacting projects for the vertical and ensure they are delivered within planned timelines and with expected output. Support project teams/team members to improve processes, provide project intervention and coaching, etc Monitor the training and professional development of team members, looking for opportunities to strengthen their skills or acquire new ones. Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 5+ years of experience in program or project management Experience defining program requirements and using data and metrics to determine improvements 5+ years of experience working cross functionally with tech and non-tech teams 5+ years of experience delivering cross functional projects Bachelor’s Degree from an accredited university, preferably in Technology or Business. Substantial experience in program/project management or an equivalent operational role. Experience and knowledge of process improvement tools, methods and techniques. Attention to detail and written and oral communication skills. Ability to organize and manage multiple tasks simultaneously, and to facilitate multiple discussions. Ability to meet deadlines, prioritize work, handle changing priorities and use good judgment when working in stressful situations. Agility and nimbleness to work successfully in a highly ambiguous and changing environment Preferred Qualifications Certified Lean Six Sigma Black Belt from a reputed institute or organization Ability to influence stakeholders across the organization without direct reporting lines. Leadership experience for several large-scale complex, cross-functional projects with multiple stakeholders, involving multiple (10 or more) internal/external customers. Change agent with the ability to lead change across all levels of the organization. Ability to interpret, analyze, and understand complex data sets. Have experience in leading and mentoring projects in ITES/ IT / Banking industry Experience working as part of a global team with multiple time zones and geographically disperse resources. Certified Project Management Professional (PMP) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2899174 Show more Show less

Description Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview The Application Support Specialist is responsible for supporting the D365 application users. The position focuses on Tier1 user support in D365 CE and FnO applications. The position act as the first point of contact for application user for any issue or challenge. What You’ll Do As The Application Support Engineer The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience working with Dynamics 365 Finance and Operations and/or CE, either as and end user or support role or a developer role. Experience working in an order-to-cash environment (placing orders, shipping them, invoicing them). Procure-to-pay is acceptable as well. Most of our questions come up around the sales order processing flow, Finance O2C, P2P, Tax. Troubleshooting skills – ability to assess and apply what they have learned in one issue to another issue, attention to detail Ability to work effectively with the next level of support – capturing complete information on the issue before escalating, providing steps already taken in troubleshooting, etc. Ability to write runbook/knowledgebase articles for use in future activities Intermediate to advanced SQL skills for writing queries. Good at learning business processes and application functionality Good/ Moderate proficiency in D365 F&O and CE modules Record and resolve support issues and escalate as required Ensure root causes are identified and appropriately communicated and documented. What You Will Bring To The Team BE/ BA/BS in Computer Science, or in any related field 3-6 years required of experience in D365 user or as a support role. Knowledge on CICD/Devops, SDLCs, QA methodologies is added advantage. Knowledge on Azure , Monitoring, Observability is added advantage. Fast learner and good problem-solving skills Good oral and written communication skills Ability to manage multiple users and systems Team player & Consider it done mindset. Background in D365 F&O and CE preferred Zones offers a comprehensive Benefits package. While we’re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life. At Zones, work is more than a job – it's an exciting careers immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Show more Show less

Description About the Role and Organization: The Relay Operations Center (ROC) is Amazon's central command and control hub for Transportation Execution across our global supply chain network. As a critical component of Amazon's Surface Transportation operations, ROC ensures seamless freight movement between vendors, fulfillment centers, and carrier hubs across North America and Europe. Our mission is to deliver world-class linehaul operations that exceed customer expectations through rapid, accurate, and cost-effective transportation solutions. The Peak Operations Captain position is vital to ROC's mission of maintaining operational excellence during high-volume periods. Based in our Hyderabad office, this role supports complex transportation networks across multiple time zones, ensuring timely pickup and delivery of freight while managing operational contingencies in real-time. Impact: This role directly influences ROC's ability to maintain operational excellence during peak seasons and high-volume events, ultimately affecting millions of customer deliveries across North America and Europe. The position is crucial in optimizing Amazon's transportation network efficiency and maintaining our commitment to customer satisfaction through reliable, timely delivery services. Key job responsibilities Key Responsibilities Drive end-to-end peak planning and execution, including resource optimization, stakeholder management, and performance tracking Develop and implement comprehensive operational strategies for peak seasons in line to (OP1/OP2) and long-term plan (3YF) Coordinate between cross-functional teams during high-volume events, ensuring alignment between ROC India and NA/EU ST stakeholders Create and maintain scalable processes to manage surge capacity across multiple time zones and regions Partner with upstream and downstream stakeholders to optimize transportation network performance Analyze operational metrics and identify opportunity and solutions for continuous improvement Basic Qualifications Experience owning program strategy, end to end delivery, and communicating results to senior leadership Experience using data and metrics to determine and drive improvements 5+ years of program, project experience or supply chain management Proven track record of leading large-scale operational initiatives Strong analytical and problem-solving skills with data-driven decision making Excellence in stakeholder management and cross-cultural communication Preferred Qualifications Master's degree, or MBA in supply chain management, operations, engineering, analytics or related field Experience with global transportation networks and 24/7 operations Track record of successful peak season management in e-commerce or logistics Proficiency in data analysis tools and visualization software Strong project management skills with ability to handle multiple priorities Experience working with international teams across multiple time zones Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A2929095 Show more Show less

US Accounting Team Lead - Remote Job Summary: We are seeking an experienced and detail-oriented US Accounting Team Lead to oversee and manage a team of accounting professionals serving clients from the USA, UK, Australia, and India. The ideal candidate should have hands-on experience in US accounting practices, team leadership, and client communication. This role blends operational excellence with strategic oversight to ensure quality, timely, and compliant delivery of outsourced accounting services. About the Company: Our Client is a fast-growing accounting outsourcing provider supporting small to mid-sized businesses and CPA firms across the USA, UK, AUS, and India. With a strong focus on technology, accuracy, and compliance, we empower clients to streamline their accounting operations and focus on growth. Location: Remote Key Responsibilities: Lead and supervise a team of accountants handling multi-country client portfolios Review and manage end-to-end accounting processes including general ledger, AP/AR, bank reconciliations, and month-end closing Ensure timely preparation of financial statements – P&L, Balance Sheet, Cash Flow Oversee payroll coordination (W-2/1099) and ensure tax compliance for US clients Conduct internal reviews to ensure data accuracy and regulatory compliance Collaborate with cross-functional teams for workflow optimization and technology integration Train, mentor, and monitor the performance of junior accountants Serve as a primary point of contact for client communications, queries, and escalations Assist in process documentation and audit preparation Required Qualifications & Skills: Bachelor’s/Master’s degree in Accounting, Finance, or related field Minimum 4+ years of experience in US accounting, including 1+ year in a leadership role Proficient in QuickBooks Online, Xero, NetSuite, Excel Strong understanding of US GAAP and compliance (W-2/1099, IRS guidelines) Excellent verbal and written communication skills in English Client-centric approach with proven stakeholder management experience Tech-savvy with strong analytical and problem-solving skills Ability to work across time zones and manage multiple clients Working Days: Monday to Friday (Night Shift / US Time Zone) Salary: ₹8 – ₹12 LPA (Based on experience and skill set) Contact Details: For more details on this vacancy, contact us at hire@hiregenie.in _______________________________ HireGenie is a premier Finance Recruitment Consultancy, helping companies and startups find top-tier finance professionals. We operate across India, UAE, Saudi Arabia, and South Africa. 🇮🇳🇦🇪🇸🇦🇿🇦 Until Then, Let's Stay Connected? 👉 Explore latest finance roles and industry insights by following HireGenie on LinkedIn and Instagram . 👉 You can also join our WhatsApp Channel , where we regularly post latest finance job updates, career advice, and exclusive insights into the finance industry. Show more Show less

Purpose in Every Position. At Velocity Global, we believe that success knows no borders—and it’s built by teams working together across them. Our unified, tech-enabled platform empowers businesses to hire, pay, and support talent in 185+ countries, making global growth not just possible, but seamless. Behind every expansion and every solution is a spirit of collaboration between our teams and the companies we serve. With AI-powered tools and human-first service, we simplify the complexity of global workforce management so businesses can focus on what matters: their people, their purpose, and their potential. Where Your Work Moves the Needle. At Velocity Global, every team member helps shape our success. When you join us, you don’t just fill a role—you live our values. They guide how we work, collaborate, and make an impact across borders. By bringing these principles to life, you’ll help us grow stronger, move faster, and lead the future of global work. What Makes You a Great Fit: We are looking for a General Ledger Specialist to join our growing Global India Finance Team. This full-time position will be responsible for a broad range of corporate finance responsibilities across the globe, including supporting local financial and accounting reporting, oversight of daily operations for regional entities, assisting with preparing financial statements, reconciliations, journal postings, and more. You will report to GL Manager in GIFT team and it is a Remote job based out in India. How You'll Make an Impact: Prepare monthly reconciliations for the Income statement accounts, such as pass-through. With appropriate supporting documents, prepare journal entries relating to accruals, prepayments, depreciation, and more. Prepare monthly balance sheet reconciliations, including bank reconciliations, fixed asset workings, and more. Perform monthly reconciliation for Intercompany accounts and ensure the intercompany balances are correct. Manage journal entries and ensure general ledger coding to support monthly closings. Manage the Fixed Assets register. Maintain main finance trackers. Have good relationships with internal Finance partners and generally respond to all inquiries from them. Complete global bank account reconciliations. Help prepare local month-end processes, including the maintenance of the daily journal entries and bookkeeping tasks. Help with process improvements projects. Let's Connect If You: Graduate in Accounting/Finance or equivalent working experience required. Minimum 2 years and maximum 4 years of experience is required in a general accounting role. Work with a wider global team and across different time zones. Technology-literate, including Microsoft Suite and NetSuite Take ownership and carry accountability when working with the team. Our Commitment to You At Velocity Global, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include: Flexible Time Off – Take the time you need to recharge. Parental Leave – Support for growing families. Health and Dental Insurance – Where applicable, to cover you and your loved ones. Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success. Please visit our career page for more information. Show more Show less

Description Job Description for Trans Ops Specialist – NOC INDIA NOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Within NOC’s umbrella, resides a fast-growing Last Mile support function – AMZL CO (Amazon Logistics Central Operations). AMZL CO is a team focused on driving higher quality at lower cost through standard work leveraging central management of the network. Central Operations (CO) supports daily planning and execution functions that impact Delivery Station (DS) operations across the AMZL and EDSP/XPT network. CO aims to bring efficiencies to processes through standardization, programmatic interventions and automations that improve planning, scheduling and routing efficiencies, reduce cost and free up time for station operators to focus on operational work. We cover the following functional areas with global parity: (i) Central Allocation - removes operator judgement on channel allocation by planning via O-TREAT (4 week to 1 week ahead) & 24 hour forecasting based D-1 capacity adjustments, (ii) Centralized Routing and Scheduling (CRS) – executes block scheduling (1 week ahead, D-1 block release) and route planning (D-day) of on-road capacity centrally, (iii) CO Systems Management (COSM) - performs station jurisdiction and sector configurations via JAS (Jurisdiction Authority Service), and handles sort & route planning configurations, (iv) Driver Support (CO DS) – aims to streamline the delivery process for DSPs and drivers by coordinating rescues through global tools - Rescue Planner (RP) & Mission Control (MC) and, (v) providing channel support for DSP, Flex and Hub DP along with account and payment management – WST entry validation, invoicing and weather incentives. CO team embarked on the journey of becoming operations execution partner of NA and EU COs in Jun’21 with an immediate objective of leveraging people cost benefits through targeted offshoring and in the long term, standardizing AMZL CO processes and technology in NA and EU and RoW (Rest of World) countries to establish worldwide parity, providing a platform for knowledge sharing and building a hybrid structure for local innovation and speed to market while optimizing gearing ratios and cost structures. We named the broader program MARCOPOLO. Marcopolo Vision: NOC’s vision is to build a global Center of Excellence by being the prime provider of Last Mile Central Operations (CO) execution services to NA, EU and RoW marketplaces in next 3 years. This org will - 1) provide 24x7 coverage to all geographies, 2) leverage centralization at scale to optimize HC through improved Operator Utilization by unlocking synergies across time zones, 3) ensure at par or better SLA and quality by closely monitoring audit performance, 4) enable operational parity and standardization across workstreams and geographies, 5) leverage in-house automation team to automate manual execution, 6) work closely with in-country program and operations teams to provide inputs on large scale process improvement programs including hands-off-the-wheel automations, 7) support global expansion and standardization, leverage learnings and best practices across geographies and 8) facilitate joint OP request submission exercises to product and tech teams by incorporating use cases across geographies. Purview of a Trans Ops Specialist A Trans Ops Specialist at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities Include, But Are Not Limited To Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. We are open to hiring candidates to work out of Hyderabad and willing to come to office all 5 working days of the week Basic Qualifications Experience with Excel Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics Preferred Qualifications SQL Python Java Script Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A2948540 Show more Show less

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Job Description As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Collaborate effectively with others. Identify and make suggestions for improvements when problems and/or opportunities arise. Handle/analyze data and information responsibly. Follow risk management and compliance procedures. Keep up to date with developments in the area of specialization. Communicate confidently in a clear and concise manner. Uphold the firm's code of ethics and business conduct. Work in a team environment that includes client interactions, manage deliverables independently, and cross-team collaboration. Good Team player. Take up cross competency work and contribute to COE activities. Position Requirements Required Skill: 6-10 years of experience in SAP Transportation Management (TM) with SAP Sales & Distribution(SD). Embedded TM Implementation experience would be a plus Integration with other SAP modules like SD, MM, FI, Event Management, GTS, EHS, EWM Should be knowledge in SAP TM Master Data Management Product, Business Partner, Dangerous goods Transportation network (locations, routes and zones) Resources (Vehicles, trailers, Handing units) Order Management and Master Data Planning - Selection Profiles and Planning Profiles, conditions Optimizer Planning, schedules Freight Execution Carrier selection and Tendering Cost Distribution Hands on experience in configuring / defining the following in the TMmodule: Freight Orders Freight Contracts Freight Settlement and Posting Post Processing Framework (PPF), Business Rules Framework (BRF+) Event Management Parcel/LTL EDI Integration TM Enterprise Structure Freight Unit building, Freight Unit Management Trip Planning, Load Planning and Optimization, Selection Profile, Planning Profile Carrier Invoice Integration Shipper scenario with all modes of transport Road, ocean, Rail and Ocean Modes of transport Ocean & Air Freight Order Transpiration Planning (Freight Units, Freight proposal and Freight Orders) Transportation Execution (Carrier Selection, Tendering, Delivery and Shipment proposals) Freight Settlement (Charge Management, Charge Calculations, Fright Settlement,) Should have good written and oral communication skills Must be a good team player Preferred Skills SAP Certification on TM Module Used Solution Manager in the implementation Worked on integration with other modules like SD,MM, EWM and GTS Experience in any ticket management tool and support relevant work environment. Good Communication skill in English Exposure to interface monitoring for EDI/IDOC’s. Hand of experience in Tools like Service now, Solution Manager, Jira, HP4, MQC etc. Managed Services - Application Evolution Services At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Everyday we are motivated and passionate about making our clients’ better. Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment. Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective. As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective. Show more Show less

The incumbent will be responsible for driving channel identification (business points / money depot), enablement and channel wealth creation. Manage Market Operations aspects of Airtel payments bank in the zones and drive the business metrics of airtel money for the zones Key Responsibilities- Influencing the sales organization (ZBM, ZSM, TM, FSE) to deliver all Airtel Payments Bank KPIs for the zone Look after channel wealth (partner profitability) Increase Market share in the zone Monitor the ROI and take measures to increase the ROI Onboarding of new Partners and Branding Expansion of airtel money outlets, attracting and retaining the right kind of outlets New Product training and Business development Analysis / identify business opportunity (partner search, training, branding) Quality and productivity of Airtel Money outlets GTM and sales of all banking products Drive and increase Throughput in zones – money transfers (P2P, P2B) Bank’s Revenues, finding synergies with mobility, telemedia and DTH benefiting both mobility and Airtel Payments Bank from differentiated airtel money offering Show more Show less

Description and Requirements "At BMC trust is not just a word - it's a way of life!" Description And Requirements CareerArc Code CA-PR Hybrid "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! At BMC Software, we help businesses run faster and smarter. The Associate Renewal Sales Representative supports strategic renewal activities by preparing accurate renewal quotes, analyzing contract terms, and collaborating cross-functionally with internal teams and external partners. The ideal candidate combines strong technical and analytical expertise particularly in Excel, data analytics, and AI tools with a passion for continuous learning and a desire to grow into a full Renewal Sales role. The position offers a defined career path into Sales and provides exposure to executive-level stakeholders and enterprise customers. Key Responsibilities Prepare accurate and timely renewal quotes for maintenance contracts 90–120 days before expiration. Review and analyze renewal contracts, validate pricing, and ensure compliance with commercial and legal terms. Leverage advanced Excel functions and data visualization to track trends, build dashboards, and generate renewal forecasts. Use AI tools and automation platforms to streamline renewal workflows, enhance data accuracy, and support SOP development. Lead internal discussions on pricing, contract positioning, and customer value realization. Maintain Salesforce.com (SFDC) data hygiene and ensure accurate tracking of pipeline and renewal activity. Conduct detailed revenue analysis to confirm accurate billing, revenue recognition, and account alignment. Prepare and submit complete order packets for processing and invoicing. Develop and maintain strong internal relationships across Sales, Legal, Finance, Rev Rec, Order Services, and Customer Success teams. Track non-renewals with insights into cancellation reasons and drive recovery efforts where applicable. Support bi-weekly renewal forecasting and reporting cycles with data-driven recommendations. Understand BMC products and services to position renewal value and expand conversations with customers. Proactively contribute to strategic account planning, leveraging data insights to influence retention outcomes. Required Skills & Qualifications 2+ years of relevant experience in Sales, Renewals, Customer Success, or a similar analytical role (preferably in the software/SaaS industry). Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP/XLOOKUP, Power Query, formulas, charting). Experience with data analytics, trend analysis, and creating visually compelling reports or dashboards. Familiarity with AI tools or platforms to help automate repeatable processes and drive operational efficiency. Strong understanding of commercial contracts, renewal terms, and pricing models. Experience using Salesforce.com, Zuora, or similar CRM/quote-to-cash systems is a strong plus. Highly organized with excellent attention to detail and ability to manage multiple priorities in a deadline-driven environment. Strong written and verbal communication skills. Ability to work independently and collaboratively in a global, cross-functional environment. Flexible to support global time zones (EMEA, APJ, NA) as needed. Growth Path This role is designed as a springboard into a Renewal Sales Representative position. High performers will gain the opportunity to: Own their own renewal quota and accounts Lead customer conversations and negotiations Receive mentorship from senior renewal leaders Participate in enablement programs focused on commercial and strategic sales skills BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. Show more Show less

Description Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview The Senior Application Support Engineer is responsible for supporting the D365 application users. The position focuses on Tier1 user support in D365 CE and FnO applications. The position act as the Second point of contact for application user for any issue or challenge. What you’ll do as the Senior Application Support Engineer: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Proven experience with Dynamics 365 Finance and Operations and/or Customer Engagement, either as an end-user, support role, or developer. Expertise in order-to-cash (O2C) and procure-to-pay (P2P) processes, with in-depth knowledge in areas such as sales order management, pricing, finance, O2C, P2P, and tax. Strong troubleshooting skills, with the ability to apply learned solutions to new issues and a keen attention to detail. Responsible for governing the support playbook and continuously seeking improvements in automation and issue prevention. Capable of developing new runbooks or modifying processes based on data-driven decisions. Conduct quality checks on knowledge base articles for future use and ensure quality checks on ticket closure. Comprehensive understanding of key support metrics and KPIs. Intermediate to advanced SQL skills for writing queries. Proficient in learning business processes and application functionality. Good to moderate proficiency in D365 Finance and Operations and Customer Engagement modules. Record, resolve, and escalate support issues as necessary. Perform detailed Root Cause Analysis (RCA) on critical issues. Lead scrum meetings and deliver high-quality fixes with effective sprint planning. What You Will Bring To The Team BE/ BA/BS in Computer Science, or in any related field 5-9 years required of experience in D365 user or as a support role. Knowledge on CICD/Devops, SDLCs, QA methodologies is added advantage. Knowledge on Azure , Monitoring, Observability is added advantage. Fast learner and good problem-solving skills Good oral and written communication skills Ability to manage multiple users and systems Team player & Consider it done mindset. Background in D365 F&O and CE preferred Zones offers a comprehensive Benefits package. While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own teams. We offer a competitive compensation package where our team members are rewarded based on their performance and recognized for the value, they bring into our business. Our team members enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life, flexible leave policy to balance their work life. At Zones, work is more than a job – it's an exciting careers immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Show more Show less

Role: C2M Expert – Functional and Technical Required Technical Skill Set: Oracle C2M Experience: 4 to 10 Yrs Work Location: TCS - Kolkata Desired Competencies (Technical/Behavioral Competency) Must-Have: 5+ years of Experience on Oracle C2M or CC&B and MDM functional like customer service, billing, OUI framework, integration with MDM, Meter data management, OU framework, integration with CC&B Sound knowledge in modules like billing, payments, meter read and meter management, credit and collections, case management, move-in move out, new connections etc. Experience in Config tool such as BO, MO, UI Map, Business script, Service Script, BPA script, Zones and Portals Knowledge of C2M/CCB/MDM batches, algorithms and plug in points Experience in Solution Design and support, Good communication Skills Good-to-Have: Functional Knowledge on utility industry Experience on managing Commercial and Industrial utility customers Stakeholder Management Responsibility of / Expectations from the Role: Oracle C2M/ CC&B and MDM Solution Design, development and support Testing execution Stakeholder Management Note: Virtual/Video call Interview on 14th June @Saturday between 10AM-2PM. Show more Show less

Job Description: We are seeking a motivated and experienced Client Communication Executives to join our growing team. The ideal candidate will have prior experience in US based cold calling for technical processes, excellent communication skills and a passion for customer interaction and sales conversion. Key Responsibilities: Make outbound cold calls to potential US-based clients to promote and sell technical products/services. Identify customer needs and provide suitable product/service recommendations. Maintain a high level of product knowledge to confidently handle technical queries. Generate leads or references from the existing customers and follow up on existing prospects. Meet and exceed the KRAs and KPIs. Update CRM tools and maintain accurate records of conversations. Handle customer objections professionally and convert leads into customers. Collaborate with internal teams for feedback and support. Bachelor's degree in any discipline. 1 to 2 years of experience in cold calling for US-based technical sales processes. Excellent verbal communication skills in English. Ability to work night shifts aligned to US time zones. Good understanding of customer service and sales techniques. Tech-savvy with knowledge of CRM systems and basic computer skills. Positive attitude, confidence and persistence to handle rejections. Target-oriented with a passion for exceeding goals. For More Details: Call/Whatsapp - 7984224758 Mail: jimit.parikh@imsplgroup.com Show more Show less

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. • The team this role supports is responsible for the critical function of managing lineups and metadata across various media channels such as cable, broadcast and video on demand etc. that encompasses a wide scope dealing with data from both local and national providers. • This role requires flexibility to provide technical support across different time zones, including both IST and US business hours on a rotational basis. The Support Engineer will serve as the primary point of contact for customer and stakeholder inquiries, responsible for troubleshooting issues, following Standard Operating Procedures (SOPs) and escalating to the development team when necessary. • This role requires close collaboration with cross-functional teams to ensure timely and effective issue resolution, driving operational stability and enhancing customer satisfaction. • In this role, you will debug and attempt to resolve issues independently using SOPs. If unable to resolve an issue, you will escalate it to the next level of support, involving the development team as needed. Your goal will be to ensure efficient handling of support requests and to continuously improve SOPs for recurring issues. Responsibilities:- • Serve as the first point of contact for customer or stakeholder issues, providing prompt support during the US/IST time zone on a rotational basis. Execute SOPs to troubleshoot and resolve recurring issues and ensuring adherence to documented procedures • Provide technical support and troubleshooting for cloud-based infrastructure and services, including compute, storage, networking and security components • Collaborate with application, security and other internal teams to resolve complex issues related to cloud-based services and infrastructure • Escalate unresolved issues to the development team and provide clear documentation of troubleshooting steps taken. Document and maintain up-to-date SOPs, troubleshooting guides, and technical support documentation. Collaborate with cross-functional teams to ensure issues are tracked, escalated, and resolved efficiently • Proactively identify and suggest process improvements to enhance support quality and response times Key Skills: Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related field Experience Range- 4 to 6 years Must have skills: Proficiency in Java programming language Excellent SQL skills for querying and analyzing data from various database systems Good understanding of database concepts and technologies Good problem-solving skills and ability to work independently Good proficiency in AWS cloud platform and its core services Good written and verbal communication skills with a strong emphasis on technical documentation Ability to follow and create detailed SOPs for various support tasks Good to have skills: Knowledge of Scala/Python for scripting and automation Familiarity with big data technologies such as Spark and Hive Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @ nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Show more Show less

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. • The team this role supports is responsible for the critical function of managing lineups and metadata across various media channels such as cable, broadcast and video on demand etc. that encompasses a wide scope dealing with data from both local and national providers. • This role requires flexibility to provide technical support across different time zones, including both IST and US business hours on a rotational basis. The Support Engineer will serve as the primary point of contact for customer and stakeholder inquiries, responsible for troubleshooting issues, following Standard Operating Procedures (SOPs) and escalating to the development team when necessary. • This role requires close collaboration with cross-functional teams to ensure timely and effective issue resolution, driving operational stability and enhancing customer satisfaction. • In this role, you will debug and attempt to resolve issues independently using SOPs. If unable to resolve an issue, you will escalate it to the next level of support, involving the development team as needed. Your goal will be to ensure efficient handling of support requests and to continuously improve SOPs for recurring issues. Responsibilities:- • Serve as the first point of contact for customer or stakeholder issues, providing prompt support during the US/IST time zone on a rotational basis. Execute SOPs to troubleshoot and resolve recurring issues and ensuring adherence to documented procedures • Provide technical support and troubleshooting for cloud-based infrastructure and services, including compute, storage, networking and security components • Collaborate with application, security and other internal teams to resolve complex issues related to cloud-based services and infrastructure • Escalate unresolved issues to the development team and provide clear documentation of troubleshooting steps taken. Document and maintain up-to-date SOPs, troubleshooting guides, and technical support documentation. Collaborate with cross-functional teams to ensure issues are tracked, escalated, and resolved efficiently • Proactively identify and suggest process improvements to enhance support quality and response times Key Skills: Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related field Experience Range- 4 to 6 years Must have skills: Proficiency in Java programming language Excellent SQL skills for querying and analyzing data from various database systems Good understanding of database concepts and technologies Good problem-solving skills and ability to work independently Good proficiency in AWS cloud platform and its core services Good written and verbal communication skills with a strong emphasis on technical documentation Ability to follow and create detailed SOPs for various support tasks Good to have skills: Knowledge of Scala/Python for scripting and automation Familiarity with big data technologies such as Spark and Hive Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @ nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Show more Show less

Description Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. Amazon's Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Group Finance Manager to support our Global Finance Business Services Accounting organization. Finance Business Services is a fast-paced group within Amazon where new challenges arise every day. This position will partner with Global Operations and Accounting teams to identify areas of Controllership risk, compliance risk, and related financial accounting impact. The ideal candidate is a highly proactive self-starter with a strong technical accounting background, problem solving skills and attention to detail who will take ownership and drive positive change including evaluating and streamlining existing operational and accounting processes, controls and metrics. This role has regular interaction with various business units across Amazon and requires strong interpersonal and communication skills. Responsibilities Include Working closely with the accounting and finance teams to evaluate monthly results. Identifying unusual variances and performing deep dive to identify business drivers. Highlighting accounting improvement opportunities on specific processes and accounts and partnering with operations and accounting teams to implement Coordinating with operations and accounting teams in Europe, Asia and other locations and collaborating directly to ensure strong communication, reporting, and best practices are identified, implemented and followed Influencing business decisions with effective verbal and written communication, data driven analysis and presentation of alternatives Working closely with the projects and business teams, provide comprehensive accounting requirements and ensure engagement for a successful project launch Effectively maintaining communication with internal and external business partners Manage team performance. Establish goals & align with Leadership goals and ensure manager/team goals are reviewed regularly. Demonstrate ability to hire, identify opportunities for employee development through internal rotations , measure performance and promote team members Drive integration and technology solutions for your process area independently Identify and plan Training interventions for the team, on building understanding and knowledge on relevant Policies, standards and frameworks Key job responsibilities The role holder leads Operating Expenses (OpEx) Accounting function in FOAA. The role holder is responsible for on-time and accurate reconciliation of ~60K Balance Sheet (B/S) accounts and ~500K Accounting Support activities (including ~82% high risk ranking B/S accounts) with an average monthly B/S value of ~$6.0B (Growth of 150% in past 3 years). The role partners with Central Accounting on B/S Account reconciliations, journal entries, reporting, and analysis of Prepaid Assets and Accruals. The team consists of six Blue Badge employees supporting Accounting activities for OpEx globally. The role holder embrace working in areas outside of their direct scope and drive and manage deliverables independently. The role holder identifies, resolves or provide guidance on the resolution of data integrity issues and controllership risks and work cross-functionally to implement controls and embed solutions across teams. The role supports multiple Central Accounting Directors and Senior Managers from OpEx Accounting. The role holder is required to expand the scope of activities of their processes through transition of new activities relating to month close and B/S reconciliations from Central Accounting. This requires collaborating with business partners, Central Accounting teams and FOAA Service centers. The role holder influences Senior leaders of Central Accounting team, FinOps Services and various technology teams to resolve accounting / operational / technology issues and find ways to improve the quality of B/S reconciliations. The role holder partners with these teams to invent and/or improve processes, reports, or tools that scale, automate, or improve the integrity of the processes. The role supports automation, drives standardization and process improvements through simplification and adoption of tools and technology. This role collaborates with Global Functional Leaders (GFL) to drive standardization of processes by implementing tools like MACE, Alteryx, QuickSight. The role leads a team of 6 members and is required to recruit and hire for team. The responsibilities include establishing goals, assessing performance, developing and promoting team members. The role holder is required to mentor and support more junior team members. The role holder is responsible to lead customer engagement meetings and prepare narratives to present to eight Central Accounting directors and multiple Senior Managers. The role adjusts the communication based on the audience, and owns the daily update on Month End Close (MEC). The role earns trust by providing relevant insights that drive results, and ensures strong communication to develop effective working relationships with Central Accounting Leaders. Basic Qualifications 10+ years of multiple finance and accounting roles experience Experience in building financial and operational reports/data sets that inform business decision-making Experience in creating process improvements with automation and analysis Chartered Accountant Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results 6+ years of directly managing and leading a team Global process management working across multiple time zones Experience leading cross-org discussions and working with a matrixed team of stakeholders to achieve common goal Good written, presentation and verbal communication skills at the executive level Preferred Qualifications Experience working with large-scale data mining and reporting tools (i.e. SQL, MSAccess, Essbase or Cognos) and providing recommendations based on results of ad hoc analyses to management for strategic decision-making Experience in Payroll Accounting Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2949663 Show more Show less

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. • The team this role supports is responsible for the critical function of managing lineups and metadata across various media channels such as cable, broadcast and video on demand etc. that encompasses a wide scope dealing with data from both local and national providers. • This role requires flexibility to provide technical support across different time zones, including both IST and US business hours on a rotational basis. The Support Engineer will serve as the primary point of contact for customer and stakeholder inquiries, responsible for troubleshooting issues, following Standard Operating Procedures (SOPs) and escalating to the development team when necessary. • This role requires close collaboration with cross-functional teams to ensure timely and effective issue resolution, driving operational stability and enhancing customer satisfaction. • In this role, you will debug and attempt to resolve issues independently using SOPs. If unable to resolve an issue, you will escalate it to the next level of support, involving the development team as needed. Your goal will be to ensure efficient handling of support requests and to continuously improve SOPs for recurring issues. Responsibilities:- • Serve as the first point of contact for customer or stakeholder issues, providing prompt support during the US/IST time zone on a rotational basis. Execute SOPs to troubleshoot and resolve recurring issues and ensuring adherence to documented procedures • Provide technical support and troubleshooting for cloud-based infrastructure and services, including compute, storage, networking and security components • Collaborate with application, security and other internal teams to resolve complex issues related to cloud-based services and infrastructure • Escalate unresolved issues to the development team and provide clear documentation of troubleshooting steps taken. Document and maintain up-to-date SOPs, troubleshooting guides, and technical support documentation. Collaborate with cross-functional teams to ensure issues are tracked, escalated, and resolved efficiently • Proactively identify and suggest process improvements to enhance support quality and response times Key Skills: Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related field Experience Range- 4 to 6 years Must have skills: Proficiency in Java programming language Excellent SQL skills for querying and analyzing data from various database systems Good understanding of database concepts and technologies Good problem-solving skills and ability to work independently Good proficiency in AWS cloud platform and its core services Good written and verbal communication skills with a strong emphasis on technical documentation Ability to follow and create detailed SOPs for various support tasks Good to have skills: Knowledge of Scala/Python for scripting and automation Familiarity with big data technologies such as Spark and Hive Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @ nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Show more Show less