Zonal Manager

As a Zonal Manager for Travancore Rural Development Producer Company (TRDPC) operating in Kerala's Travancore region, your role involves overseeing and managing microfinance operations across 30+ branches. Your responsibilities include: - Overseeing end-to-end operations of microfinance branches in the assigned zone. - Ensuring smooth execution of Federal Bank BC operations and in-house lending activities. - Leading a team of Area Managers/Branch Managers to achieve collection, disbursement, and portfolio quality targets. - Monitoring portfolio health, PAR (Portfolio at Risk), and implementing corrective actions. - Ensuring adherence to compliance, audit, and regulatory requirements. - Driving operational excellence, customer service, and grievance resolution. - Conducting periodic training and performance evaluation of field staff. - Preparing and submitting zone-level business reports and insights to top management. - Coordinating with central support teams - credit, risk, HR, audit, and IT. - Identifying new areas for branch expansion and business development. Key Requirements: - Minimum 7-10 years of experience in the microfinance sector, with at least 3-5 years in a zonal/regional managerial role. - Proven experience managing 30+ branches or large-scale field operations. - Strong understanding of BC model (preferably with Federal Bank) and NBFC lending operations. - Excellent leadership, team management, and communication skills. - Strong analytical and decision-making abilities. - Willingness to travel extensively across the zone. - Bachelor's degree (MBA/Microfinance/Rural Management preferred). Preferred Background: - Experience in companies like ESAF, Muthoot Microfin, Fusion, Spandana, or similar. - Exposure to digital lending tools and mobile-based field operations. - Malayalam language proficiency is a plus. The company offers a competitive salary with performance-based incentives and allowances, commensurate with experience and industry standards. If you meet the qualifications and are interested, email your updated resume to info@travanco.org with the subject line "Application - Zonal Manager - TRDPC." This is a full-time position with benefits including health insurance, life insurance, and performance bonuses, operating on a day shift schedule in person.,